이집트산 면 시트, 고급 침구, 오리/거위털 이불, 필로우탑 침대

소네타 포트 로더데일 비치 여행 후기

4 out of 5
소네타 포트 로더데일 비치
999 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1196개 이용 후기 중 639개" "
평점 8 - 좋아요. 1196개 이용 후기 중 299개" "
평점 6 - 괜찮아요. 1196개 이용 후기 중 141개" "
평점 4 - 별로예요. 1196개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1196개 이용 후기 중 50개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Beata

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel offers a great location, it is very walkable to dining options and the beach is across the street. The staff was fantastic also!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic interaction with the front desk team, especially Arsay, who went above and beyond to help as our guaranteed room was strangely unavailable. Arsay stepped up, got us into a comparable room realizing it was the Hotel's fault for our room not being ready by the agreed upon 4p time (disconcening fyi, so I hope you fix that process of getting your new customers into their room and not double booking an extended reservation so you can make more money). Only Arsay helped saved the day.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Theodora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Modern rooms. Walking distance to beach, shopping and restaurants.
2024년 4월에 3박 숙박함
답변 제공: Chad B. 님, 2024년 4월 24일
Thank you Theodora! We appreciate the time taken to leave us your feedback and we hope that you enjoyed your stay with us. Thank you for Sonesta Fort Lauderdale. We hope to see you again.

6/10 - 괜찮아요

Dennis

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The total bill was $1,100.00 for 2 nights. The internet said each night was $244.00. There were so, so, so many hidden charges it was ridiculous. I will not return there again.
2024년 4월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 23일
Dennis,Thank you for taking the time to provide valuable feedback about our product and services. We apologize that your experience was less than ideal , and we hope you'll give us another chance to prove ourselves.

10/10 - 훌륭해요

Lisseth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 4월 22일
Hello Lisseth,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back for another stay with us soon.Warm regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If the hotel had balconies it would have been perfect. Tv remotes are not easy to use.
2024년 4월에 4박 숙박함
답변 제공: Shenoya 님, 2024년 4월 22일
Hello Rachel,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back for another stay with us soon.Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Mauro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel had a wonderful view of the beach and quick access to it.
2024년 4월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 4월 22일
Hello Mauro,Thank you for taking the time to leave us your feedback. We're delighted to hear that you enjoyed our panoramic view as well as our easy access to the beach.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Rickie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great stay for us! The Sonesta is clean and beautiful, the staff are friendly and knowledgeable. We liked the quiet area, with a three minute walk to the water taxi, electric bike rental on property and the stunning Bonnet House museum and gardens right next door! There is a state park on the other side and the beach across the street. There are stores and great restaurants within walking distance.
2024년 4월에 2박 숙박함
답변 제공: Sonesta Fort Lauderdale 님, 2024년 4월 19일
Hello Rickie! Thank you for sharing your feedback of your experience with us. We pride ourselves on customer satisfaction and providing great experiences. We are happy you had a great stay with us and got to visit the Bonnet House as well! If you believe there's anything we could improve, feel free reach out to us. Hope to see you again!

10/10 - 훌륭해요

Cammie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Sonesta Fort Lauderdale 님, 2024년 4월 19일
Hi Cammie!Thank you for taking the time to leave us a review! We truly appreciate you choosing Sonesta, and we do hope to have you again.

10/10 - 훌륭해요

ELIAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Shenoya 님, 2024년 4월 20일
Hello Elias,Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay with us at Sonesta Fort Lauderdale Beach.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Evelyn at the front desk was very helpful cleaning staff was great maintenance was helpful Nathen was great
2024년 4월에 8박 숙박함
답변 제공: Shenoya 님, 2024년 4월 20일
Hello Michael,Thank you for taking the time to leave us your feedback. We take pride in providing the utmost hospitality to our guest, so we are truly delighted to hear that our team made your stay and event with us was special. We've shared your kind words to Nathan and Evelyn, and they were overjoy.We look forward to welcoming you back soon.Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Nadine

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 4월 16일
Hello Nadine,Hello Lee,We are so happy to hear you had a great stay with us.We look forward to welcoming you back soon. Best regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Lindsay M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was nice and quiet. Just a little far from all the action with the bonnet house in between. Wishing I said somewhere closer but this place was still very nice.
2024년 4월에 3박 숙박함
답변 제공: Shenoya 님, 2024년 4월 16일
Hello Lindsay,We are so happy to hear you had a great stay with us.We look forward to welcoming you soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall check in was super easy. Hotel is literally across from the beach which is convenient. They do give 2 free daily chairs with the resort fee. Was annoying umbrella was extra but not unreasonably priced.
2024년 4월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 4월 15일
Hello Matthew,Thank you for your valuable feedback. We are delighted to hear that you enjoyed the easy check in as well as our convenient location. We take pride in providing the utmost hospitality to our guest, so we appreciate you sharing your concerns and we'll address these issues.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

8/10 - 좋아요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Nice location. Restaurant and bar are slow and need work.
2024년 4월에 3박 숙박함
답변 제공: Shenoya 님, 2024년 4월 15일
Hello Adam,Thank you for your valuable feedback. We appreciate our location here in Fort Lauderdale Beach just as much as you do. We take pride in providing the utmost hospitality to our guest, so we appreciate you sharing your concerns and we'll address these issues.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Michael 님, Bedford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Friday night party One 2 One !
2024년 4월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 4월 15일
Hello Michael,Thank you for your valuable feedback. We're delighted to hear that you had a great Friday night with us, especially our exclusive in-house speakeasy lounge, 2ONE2.We look forward to welcoming you back soon.Best regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Claudia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved staying at this hotel and the front desk staff was incredible - they were so friendly and caring to our dog, Gus and always gave him treats when they saw him. The two young ladies (one who was always wearing colorful and amazing jackets) was so great. We really enjoyed our stay here and can't wait to come back!
2023년 12월에 4박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 11일
Claudia,Thank you for sharing a review of your recent experience. Our team here at Sonesta Fort Lauderdale Beach is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

10/10 - 훌륭해요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many restaurants around Hotel within a few minutes walk. Shenoya Thomas assistant manager front office is super friendly, helpful, and provides great customer service. It was a pleasure to meet her. Nathan was very helpful to set up my TV. I recommend a shower curtain for the shower to prevent water splashing out
2024년 3월에 7박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 10일
Robert,Thank you for your great review. At Sonesta Fort Lauderdale Beach, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Shenoya and Nathan to give them the recognition that they deserve. They were delighted to hear your feedback.

10/10 - 훌륭해요

Osvaldo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 11일
Osvaldo,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are please to hear you found our product and services to your liking. We look forward to welcoming you back again soon.

8/10 - 좋아요

Shayna

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 9일
Thank you for taking a moment to share your experience . We are pleased to hear you found our product and services to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great rooms!
2024년 2월에 4박 숙박함
답변 제공: Shenoya 님, 2024년 4월 7일
Hello Morgan,Thank you for taking the time to leave us your feedback. We are delighted to hear that you liked our rooms.We look forward to welcoming you back soon.Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and rooms were very nice. The staff was very polite and helpful. Close to the beach and dining within walking distance.
2024년 3월에 5박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 5일
Brian,Thank you for sharing a review of your recent experience at Sonesta Fort Lauderdale Beach. Our team is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

10/10 - 훌륭해요

Candace 님, Castro Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really appreciated the hospitality from the front desk upon arrival, as we arrived so late in the evening and they were so accommodating. the beds were really comfortable ad the options to eat surrounding the property were great. I would stay here again.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 5일
Candace,Thank you for sharing a review of your recent experience .Our team here at Sonesta Fort Lauderdale Beach are committed to providing high-quality customer service , and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

6/10 - 괜찮아요

Laurie

아이를 동반한 가족 여행
좋아요: 청결 상태
Resort is pretty and clean, rooms are lovely, and pool is small but very clean and towels are plentiful. Overall the resort is relatively affordable so the catch is the location being in an undesirable area that may feel Unsafe to some . No cafe, and hotel restaurant food was 2 stars at best, but pricey, so dining options are very limited during the day if you don’t want to leave the beach area. Umbrellas 30$ a day and only 2 chairs per room even if you are a family of 4. No beach service but wet Willie’s across the street will let you take slushies to go. If you arrive earlier than 4pm you have to pay 100$ to check in or wait until 4. We arrived at 10am and found it to be worth it but something to be aware of. Overall a comfortable stay, but would stay else where due to unavailability of dining options.
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 5일
Laurie,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. Our team is so glad to hear that you enjoyed the cleanliness of the property. We look forward to seeing you again.

6/10 - 괜찮아요

Andi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It has great potential to be top notch as the room was new and in good shape. Staff was courteous but we were not too satisfy with cleanliness. We requested on two occasions to just clean the bathroom and the tile area (as well as fill up the shower gel container) as the footprints from sand or dust were visible after coming back from the beach. Both times the room was fixed and dusted superficially, but we noticed that that sink or shower area or tile floors had not been cleaned; nor was the shower gel replenished. We also requested one extra pillow but strangely enough they did not have one. But I believe this is easily fixable and our overall stay was enjoyable and relaxing.
2024년 3월에 6박 숙박함
답변 제공: Claudio A 님, 2024년 4월 4일
Andi,Thank you for the detailed review. I will be sure to speak to the housekeeping team to prevent this from happening in the future.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach chairs and towels provided each day. Pool nice and property nice. Went to the bar on site. Good food and coffee places within walking distance
2024년 4월에 2박 숙박함
답변 제공: Claudio A 님, 2024년 4월 4일
Bonnie,Thank you for the great review, we look forward in welcoming you back to the hotel in near future.

2/10 - 너무 별로예요

Alicia

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The check in counter staff was very rude and unwilling to help. Hidden charges, and to top it off there were bed bugs in the room and I am still recovering from the bites all over my body. I want a refund…
2024년 3월에 3박 숙박함
답변 제공: Claudio 님, 2024년 4월 4일
Alicia,thank you for the review.

10/10 - 훌륭해요

Sebastian 님, Rancho Palos Verdes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was exquisite to me. I had purchased buffet breakfasts through Expedia and that was not the case. Breakfast had to be chosen from the menu and they told me how much money I had to consume which was less than what I had paid. The hotel is modest but nice, with a beautiful view from the restaurant area. Very convenient to have the beach in front. It has a bar and they offer a free welcome drink. I would return to this hotel.
2024년 3월에 2박 숙박함
답변 제공: Claudio A 님, 2024년 4월 4일
Thank you for the amazing review/

8/10 - 좋아요

Yvonne 님, Tilburg

2024년 2월에 2박 숙박함
답변 제공: Claudio 님, 2024년 4월 4일
Yvonne thank you for leaving a review

6/10 - 괜찮아요

stacy ann

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
At night a lot of homeless sleeping on streets.
2024년 3월에 6박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 2일
Stacy Ann,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale . We are please to hear you found our service to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, clean, lovely hotel. Beach right across the street with designated lounge chairs
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 2일
Lisa,Thank you for sharing this positive review. We appreciate our location here in Fort Lauderdale just as much as you do. We hope you'll stop by again soon when you're in the neighborhood.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet parking fee is expensive, and if you request a late check out, another fee added. Great location, clean rooms, our a/c wasn't working well, but other then that great facility.
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 4월 2일
Jennifer,Thank you for recent review. We regret that we deliver our usual standard of service .Our team here at Sonesta Fort Lauderdale is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 - 훌륭해요

Dairien Vilau 님, Miami

2024년 3월에 2박 숙박함
답변 제공: Shenoya 님, 2024년 4월 22일
Hello Dairien,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back for another stay with us soon.Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our favorite place and our 4 th year coming to the Sonesta on spring break. The staff is excellent and we love seeing the same faces year after year! They have always been accommodating and the property is always clean! It is right on the beach and there are loads of good eating places within walking distance. Can’t wait to return soon!
2024년 3월에 6박 숙박함
답변 제공: Shenoya 님, 2024년 4월 2일
Hello Stephanie,Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our hotel. Our entire team here at Sonesta Fort Lauderdale Beach works hard to deserve your loyalty.We look forward to welcoming you back next year again.Warm regards,Sonesta Fort Lauderdale Beach

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was right on the beach. The pool was heated which was VERY nice. Using a key card to come and go any place in the hotel was kind of annoying. No microwave in our room. Valet was $$$
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 31일
Sarah,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you found pool to be very nice. We look forward to welcoming you back again soon.

8/10 - 좋아요

Beniamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, great view of the ocean. A bit confusing breakfast buffet situation. On Expedia they advertise breakfast buffet, but they actually don’t offer that. You have to order the food. It’s a sit down restaurant.
2024년 3월에 4박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 31일
Benjamin,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you like the hotel and the the view of the ocean. We look forward to welcoming you back again soon.

8/10 - 좋아요

Selina

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property, didn't enjoy the restaurant. Small menu, food wasn't great and not enough staff.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 30일
Selina,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. Our team is so glad to hear you loved the property. We look forward to seeing you again soon.

6/10 - 괜찮아요

Mervete

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property is fine. Check in was not very smooth. They make you wait for no reason. Had to go and ask three times. Finally checked in at 4.45 pm.
2024년 3월에 5박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 30일
Mervete,Thank you for recent review . We regret that we did not deliver our usual standard of service. Our team here at Sonesta Fort Lauderdale Beach is committed to providing high-quality customer service to all of out guests. We hope to see you again in the near future.

8/10 - 좋아요

DENNIS 님, burtonsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CLOSE TO BEACH, ELEVATORS ARE SLOW AND SMALL.THERE WERE SEVERAL BILL DISPUTES WE WITNESSED.I BELIEVE THIS WAS RELATED TO DINING CHARGES
2024년 2월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 29일
Dennis,Thank you for leaving a review. We're so glad you were able to visit us at Sonesta Fort Lauderdale Beach. Our team is always working to offer the best service to our guest. We hope you'll have a chance to come back soon.

8/10 - 좋아요

Laurel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a musty smell to it but otherwise our stay was amazing!!!
2024년 3월에 4박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 28일
Laurel,Thank for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear your stay was amazing. We look forward to welcoming you back again soon.

8/10 - 좋아요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a nice stay. The ocean view from our room was lovely. The pool was the perfect temperature. The restaurant was fine, with a somewhat limited menu and slow but friendly service. We had a small issue with our room that wasn’t resolved but on checkout they waived one of the resort fees as compensation, which was more than fair. Overall a beautiful hotel and a great view of the beach!
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 27일
Paula,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear you found the ocean view from your room was lovely. We look forward to welcoming you back again soon.

8/10 - 좋아요

Unique

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Really nice stay. Great views . They just forgot to clean our room .
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 27일
Unique,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you found services to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

TaCara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than having to pay valet daily to park this was one of the best hotels I have ever stayed in. I went during spring break and surprisingly the hotel was extremely quiet for it to be across the street from the beach. Very clean comfy and cozy.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
TaCara,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are so pleased to hear you found the hotel to be clean, comfy and cozy. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Danita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 27일
Danita,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear you found our services to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
View and location
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
Ronald,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We are pleased to hear you loved the view and the location. We look forward to welcoming you back again soon..

10/10 - 훌륭해요

Annie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to sty
2024년 3월에 3박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
Annie,Thank you for sharing a review of your recent experience. Our team here at Sonesta Fort Lauderdale Beach is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 26일
Christopher,Thank you for taking a moment to share your experience at Sonesta Fort Lauderdale Beach. We look forward to welcoming you back again soon,

6/10 - 괜찮아요

Amanda

가족 여행
Shower didn’t work or was hard to figure out. Water wasn’t hot. Neighbor was smoking pot came through vents in middle of night. Thin walls. Def not what I expected having stayed at Royal Sonesta Puerto Rico. Very different. Tiny pool. Loud at night. Inside and outside. Tiny beds smallest room stayed in years. For money paid not my best booking decision by far.
2024년 3월에 1박 숙박함
답변 제공: Claudio A 님, 2024년 3월 25일
Amanda,Thank you for the review, I will make sure to review your comments with my team so we can improve our operations

10/10 - 훌륭해요

Ashley 님, Granger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so great!! Rarely do you encounter such great customer service. The rooms were clean and comfortable. The beach is so close and the towels and chairs provided was awesome! Would love to stay again
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 23일
Ashley,Thank you for sharing a review of your recent experience. Our team here at Sonesta Fort Lauderdale Beach is committed to providing high-quality customer service , and were thrilled to hear that we made a good impression on you . We hope you'll visit us again soon.

8/10 - 좋아요

karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was clean and good location. we arrived at 11 am on check in day and usually hotels will get you in the room early if it is available. They charged me $50 extra to check in 4 hours earlier. Also we paid $50 per day for parking and at one point our car was sitting outside of valet with all our belongings in it and they left it unlocked. Luckily no one stole anything from our car but they was irresponsible on their part.
2024년 3월에 2박 숙박함
답변 제공: Arron Teague 님, 2024년 3월 22일
Karen,We appreciate your comments regarding your stay at the Sonesta Fort Lauderdale Beach. I will be sure to share your feedback with our team, especially the valet manager, who always enjoys hearing from our guest. I am sorry to hear, however, that our car was left unlocked. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better service you in the near future.