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헬리오폴리스 록 레지던스 여행 후기

3 out of 5
헬리오폴리스 록 레지던스
Ankara Street, Sheraton Heliopolis, Cairo

이용 후기

6.4
평점 10 - 훌륭해요. 17개 이용 후기 중 4개" "
평점 8 - 좋아요. 17개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 5개" "
평점 4 - 별로예요. 17개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 2개" "

7.0/10

청결 상태

6.2/10

직원 및 서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Robert

좋아요: 객실의 편안함
Not a well known property, hard to find
This is a Residence complex and not a well known hotel. Hired car driver had a difficult time finding. We requested and received non-smoking residences. Room 615 was quite a bit nicer and cleaner than 302. They were cheap and worth what we paid. For those without a sense of adventure or used to different levels of international cleanliness, I wouldn’t recommend. For those looking for a bargain close to airport, this will do the job!
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Bassam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It would be nice if the price was a bit cheaper
I enjoyed the stay. Service desk was helpful. Checked inn and out was fast and smooth. Minuets from the airport. The suite was clean and spacious with Ac .
2018년 9월에 1박 숙박함

8/10 - 좋아요

Ross

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good budget hotel near the airport
2018년 3월에 1박 숙박함
답변 제공: H 님, 2018년 4월 3일
We are pleased and honored Rock Residence Heliopolis hotel management and employees, that we have serving you, and we are pleased for your review to raise the level of service for the best.

2/10 - 너무 별로예요

amanda 님, saudi arabia

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
STAY AWAY
We scheduled a hotel shuttle from the airport and was sent a car with no seatbelts. We arrived at almost midnight to discover the Internet was broken. They then sent us to a room with a pile of dirty sheets in the floor and No MATRESS! We went to ask for a new room and the guy didn’t believe us and took us back to the original Room. After he saw there was no bed, he took us to a new room where there was no toilet paper, towels, or any amenities whatsoever! After asking for these items and waiting 15 minutes, I went downstairs where the two men were just chatting and not doing anything. Stay far away from this place!
2017년 11월에 1박 숙박함
답변 제공: HRR 님, 2017년 11월 11일
THANK YOU FOR YOUR REPLY . WE ARE SORRY FOR YOUR BAD EXPERIENCE .WE HOPE YOU THE BEST IN YOUR NEXT TRIP

2/10 - 너무 별로예요

Amanda 님, Saudi Arabia

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
STAY AWAY
We scheduled a hotel shuttle from the airport and was sent a car with no seatbelts. We arrived at almost midnight to discover the Internet was broken. They then sent us to a room with a pile of dirty sheets in the floor and No MATRESS! We went to ask for a new room and the guy didn’t believe us and took us back to the original Room. After he saw there was no bed, he took us to a new room where there was no toilet paper, towels, or any toiletries whatsoever! After asking for these items and waiting 15 minutes, I went downstairs where the two men were just chatting and not doing anything. I sat in the lobby until they went to get these items before finally returning to our room. Stay far away from this place!
2017년 11월에 1박 숙박함
답변 제공: HRR 님, 2017년 11월 11일
THANK YOU FOR YOUR REPLY . WE ARE SORRY FOR YOUR BAD EXPERIENCE .WE HOPE YOU THE BEST IN YOUR NEXT TRIP

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room
Large and nice rooms. Difficult to find entrance to hotel and did not come up on google gps but followed the restaurant gps and was able to find it that way.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very comfortable and friendly place

6/10 - 괜찮아요

awny 님, new jersey

is hard to found the address and no easy to inter.
close to the air port htere is some coffe shope aruond and restaurant. HIGH WAYS IS CLOSE..

4/10 - 별로예요

Albir 님, Usa

별로예요: 직원 및 서비스
No one reply for maintenance, very poor wifi at room

4/10 - 별로예요

DA 님, Minnesota USA

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mission impossible!
The hotel is almost impossible for anyone including highly experienced and even neighboring Restuarants to find. Really was mission impossible. One night we waited for 2 1/2 hours for food to be delivered and eventually cancelled it but the driver was lost!! Housecleaning and towels are not provided daily. You have to beg and plead for these plus toilet paper. No toiletries provided at all! Oh except a bar of soap after we asked and asked and asked. This is not a 3 star hotel but at best 2 star. The rooms are not so dirty but the quality of cleaning could be better. The furniture is at least comfortable and not old and clean.

6/10 - 괜찮아요

Dennis 님, Robbinsville, NJ

A Large Affordable Apartment Near the Airport
I got in rather late - but there was someone waiting for me at the reception. After a rather expensive taxi ride for what turned out to be less than 1.5 miles away, I ended up in a large apartment with a large bathroom and living room that also had a dining table. It was austere but quite habitable. Heliopolis Rock Residence is nice. I think I'd have been alright being there an extra day. However, they did not have a very effective wireless Internet regime. I'd have also appreciated access to a breakfast menu. Nonetheless, I'd definitely recommend these accommodations for the Weary in Egypt.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not commendable
The hotel is far from the airport and is hard to find. Different from what you can see from the map. Ongoing road construction and dark alley.

10/10 - 훌륭해요

higan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Staff super nice and helpful Neighborhood close to everything and the mall.
답변 제공: Abdelrahman 님, 2015년 11월 14일
We are pleased and honored Rock Residence Heliopolis hotel management and employees, that we have serving you, and we are pleased for your review to raise the level of service for the best.

8/10 - 좋아요

higan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Abdelrahman 님, 2015년 11월 14일
We are pleased and honored Rock Residence Heliopolis hotel management and employees, that we have serving you, and we are pleased for your review to raise the level of service for the best.

8/10 - 좋아요

higan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Abdelrahman 님, 2015년 11월 14일
We are pleased and honored Rock Residence Heliopolis hotel management and employees, that we have serving you, and we are pleased for your review to raise the level of service for the best.

6/10 - 괜찮아요

Moby 님, AM

별로예요: 청결 상태, 객실의 편안함
The Rock
Location is in Sheraton Airport area good for people need to be in this area of Cairo. For those seeking a suitable place to sleep with $60 a night it suites the intention. Rooms are spacious. Furniture is clean. TV is useless. No soap no shampoo no towels. It is a functional apartment for long stay. Reception is 1 person. Noise from other apartments starts from 3 in the morning. No view although I 'be booked a room with view...
Bed Room
답변 제공: abdelrahman 님, 2015년 9월 14일
We are pleased and honored Rock Residence Heliopolis hotel management and employees, that we have serving you, and we are pleased for your review to raise the level of service for the best.

6/10 - 괜찮아요

Ahmed 님, Pamplona

좋아요: 숙박 시설 상태 및 시설
lugar para una noche o 2 como máximo
el lugar esta bien para una o 2 nachos, especialmente a los vuelos que llegan tarde y la gente que buscan sitio cercar del aeropuerto para dormir . había una problema a la hora de check out , querían cobrar mas de lo que había reservado mediante Internet. decían que fue una error que tenderían ser el importe mas lo que habia puesto pero al final, les dije que esto no fue mi problema ..en general no estaba mal para una noche
답변 제공: Abdelrahman 님, 2015년 9월 15일
We are pleased and honored Rock Residence Heliopolis hotel management and employees, that we have serving you, and we are pleased for your review to raise the level of service for the best.