When we checked in the room we were given already had someone else's stuff in it. When I told the girl who checked us in, she seemed shocked and surprised and unsure what to do. She at first wanted us to wait while she cleaned the room, however I was not comfortable with that, due to the fact that someone else may have a key to the room. She then talked with another employee who seemed not to care. Another employee came in and she told him what was going on and he was shocked and offered us another room. The 2nd room we were given was ok, however, the bathroom door did not latch when shut.