We chose this hotel because it was the closest to where we needed to be and the least expensive. We booked online and were charged an extra dollar upon arrival. When we asked why, we were told there was a "service charge". The room was booked for three people, but when we entered, it was not supplied accordingly. Towels, cloths, and soaps were missing. The bathtub had a bright blue ring in the bottom, the bathroom doorknob was loose, until we fixed it, the tv didn't work, and the temperature controls didn't function at all. The rooms need maintenance, badly (other family members booked two rooms at the same time we did and we all experienced similar issues and room conditions). The breakfast is not awful, but mediocre, at best. The gravy for the biscuits tasted like it had canned meat. Sleeping was difficult because the walls and windows don't deaden much noise. The first night, we heard our neighbors talking all through the night. The next night, we heard people outside. However, in spite of all the obvious issues, the desk clerk was helpful. He switched the heating/cooling unit on from the desk, somehow, fixed the tv, and helped without question when we needed a backup key card. Getting the extra towels and cloths we needed was a feat and they didn't seem very clean when we got them. Over all, we did not enjoy our stay or feel comfortable. If things were maintained well, we would consider returning.