BBQ/피크닉 공간
예약 가능 여부 확인

컴포트 인 앳 조인트 베이스 앤드류스 여행 후기

2.5 out of 5
컴포트 인 앳 조인트 베이스 앤드류스
7979 Malcolm Rd, Clinton, MD

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 602개 이용 후기 중 187개" "
평점 8 - 좋아요. 602개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 602개 이용 후기 중 81개" "
평점 4 - 별로예요. 602개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 602개 이용 후기 중 83개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Maneka

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cool
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Tashia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Tashia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible service and unsafe hotel
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Maneka

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함

4/10 - 별로예요

jeremy

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a fan at all
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Maneka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

JOSEPH

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Justin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place needs updated and maintained.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Could have been better
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

RONALD

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rough area, hotel in deteriorating condition but clean room, friendly staff
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Tamika

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was nice and clean. Breakfast was good. I plan to stay there again in the future.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very enjoyable stay. Room was nice and clean. The staff were very helpful. The breakfast was good as well.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Robbyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff is great! So friendly! The hotel rooms and common areas are spotless clean! This hotel is located at the back gate of Andrews Air Force Base; it’s perfectly located if you want/need to.go on Base. Easy access to I-95 also.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Ula K Toe St

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want down to the front desk to get a new key because the key stopped working and there was a baby in a stroller and no adult at the front desk at all Why is there a baby in the stroller at the front desk Patrons playing loud music in the main area of the hotel Being rude and loud hanging out in the parking lot Felt unsafe
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Robbyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfort Inn Joint Base Andrews is located at the back gate of Andrews AFB; right at the golf course. Not that I cared, but if you have access to the base, and like to golf, it’s a great option for you! I felt sate during my 3 night trip, even when I walked outside to smoke. The staff outstanding; they go above and beyond to make you feel welcome and ensure you are comfortable. I DID NOT see any vagrants on or around the property! My room was VERY CLEAN! NO bugs of any kind! I would definitely stay here again!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Pearl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff who seem to really care about their quest.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Brandee

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was rude, someone knocked on our door numerous times late at night and glass bottles were broken out front.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet time. Staff were helpful and the room was very clean.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and staff and the hotel is clean. Had an issues with no working microwave in my room but they changed my room to another one with a working microwave, so that was good.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing
Nice clean and comfortable
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Jarrett

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No hot water and when asking the property for a refund they refused.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Tramaine

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AWESOME STAFF AND STAY
2023년 12월에 3박 숙박함
답변 제공: Management 님, 2023년 12월 18일
Thank you, Helen, for sharing your review and rating of us. We are happy you enjoyed your time with us. We hope you can visit us again, soon!

10/10 - 훌륭해요

A A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A bona-fide example of Comfort Inn, except until night before checkout. The in-room fire sprinkler started dripping late at night from the ceiling and on to the wall, "pre-packed luggage", and carpeted floor. Once noticed in a.m. while awaiting Uber, notified front desk and maint tech arrived, verified, and viewed it continuing. Luggage was swamped, but thankfully limited to clothing damage I discard to avoid intl flight issues. My reqiest to the desk agent to document the incident was replied with my need to find pen & paper to submit my own "letter before leaving". Time not permitting I noted names, and said I would call the apparent Magager (of whom was the principle point of my praises for the stay) I previously met to report issue & damage, as I waa also scheduled to return that month. Several days later, after no responses to calls & messages, I flew back and returned for a new stay but opted elsewhere when the same Manager simply said they had "no idea how and why the leak happed in the room, probably just rain". NOTE: the sprikler-head is on an interior-wall, and again, the maint-tech witnessed the ongoing leak. I didnt intend on making an issue if the damaged items, but some respectful recognition (even some visit points) would have been appreciated.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Abdulganiyu

별로예요: 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 13일
Thank you for sharing your rating with us. We share your feedback with the entire staff to improve our services for all of our future guests. We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Latosha

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Thank you for taking the time to share your rating with us. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Thank you for taking the time to share your experience with us. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

shamel

좋아요: 청결 상태
별로예요: 직원 및 서비스
The front desk was unprofessional. When I walked up to the desk she was eating, didn’t stand up to greet me! I had to ask if there was an issue because she said nothing to me and I think she was on the phone. Just very unprofessional. The property can use some fresh paint. The room was clean.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 4일
Dear Valued Guest, Thank you for taking the time to share your feedback. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with the staff to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 - 좋아요

Ed

좋아요: 청결 상태, 직원 및 서비스
Not enough light(s) in bathroom, but it was otherwise pristine. Couldn't draw drapes in living room. Otherwise, decent enough for the price. I would return.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 27일
Thank you for taking the time to share your experience with us. We sincerely appreciate and value your feedback. It will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope you can give us another opportunity to better serve you in the near future.

4/10 - 별로예요

Andrew

2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 4일
Dear Valued Guest:Thank you for taking the time to share your rating with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for rating your experience with us. We are happy to see you loved your stay and look forward to having you back again, soon!

4/10 - 별로예요

elmer

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
While waiting to check in, was advised "no public restroom. No attempt to expedite check-in. Told to go to McDonalds 3 blocks away. No hair dryer, or iron. Room was inexpensive and conditions/service reflected it. We made our stay as brief as possible. Do not recommend.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Dear Elmer:Thank you for sharing your experience with us. We sincerely apologize for the service you received during your short stay with us. We appreciate your feedback, as we share it with our entire staff to help us improve services for all of our guests. We are happy to say we are headed into a 'back-to-bare wall' renovation in the winter months. We certainly hope you will be able to return in the near future to give us another opportunity to better serve you.

8/10 - 좋아요

Veronica

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs renovations badly. But it was clean.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Dear Veronica:Thank you for sharing your experience with us. Your feedback is important to us, as we share your comments with our entire staff to improve our services for all our guests. We are headed into a "back to bare wall" renovation in the winter. We hope you will give us another opportunity to provide excellent service with a brand new product, in the near future!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Trip to watch NFL game
A bit run down. Not a huge breakfast. Still ended up being an OK place to stay for a quick trip.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Thank you for taking the time to share your feedback regarding your recent stay.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We are headed into a "back-to-bare" wall renovation this winter. We hope you can give us another opportunity to see our product and better service you.

10/10 - 훌륭해요

Marshall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is always pleasant and professional
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Thank you for taking the time to share your feedback regarding your recent stay with us.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We are headed into a "back-to-bare" wall renovation this winter. We hope you can give us another opportunity to see our product and better service you.

10/10 - 훌륭해요

Marshall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you for sharing your rating with us. We value your feedback. Hope to see you soon!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
This hotel is not well maintained. The TV in my room didn’t work. I complained and they changed it, so I could catch the news the second night. The configuration of my closet was screwed up. There was no rod across the top to hang long things, like my coat. The walls and woodwork in the hallways looked banged up - need a coat of paint. The hall carpet look new, but the condition of the hall walls detracted from the niceness of new carpet. I will never stay there again. Very disappointing.
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 10일
Thank you for taking the time to share your experience regarding your recent stay at Comfort Inn at Joint Base Andrews.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,M. PatelGeneral Manager

6/10 - 괜찮아요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 3일
Thank you for taking the time to share your rating with us. We appreciate the feedback. We use it to improve our services in each department to make a better stay for our guests.

8/10 - 좋아요

Montez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn at Joint Base Andrews.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Jerry

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 26일
Thank you for taking the time to share your feedback regarding your recent stay at Comfort Inn at Joint Base Andrews.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

Jakeyla

별로예요: 편의 시설/서비스
Staff are rude and disrespectful
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 6일
Dear Valued Guest: On behalf of our entire team, I would like to apologize for failing to exceed your expectations and the staff's behavior. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Anthony

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 6일
Dear Valued Guest:We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Lavern

2023년 8월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 6일
Dear Valued Guest, We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Keith

별로예요: 청결 상태
Blood stains on the sheets
2023년 8월에 4박 숙박함
답변 제공: Mjones 님, 2023년 8월 16일
On behalf of our staff, we apologize for the concerns you shared about your experience at Hotel. I will address issues with our team, and assure you we are working diligently to ensure a similar situation does not occur again in the future. Looking forward to seeing you soon in the future.