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데이즈 인 & 스위트 바이 윈덤 샘 휴스턴 톨웨이 여행 후기

2.5 out of 5
데이즈 인 & 스위트 바이 윈덤 샘 휴스턴 톨웨이
8049 N Sam Houston Pkwy W, Houston, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 363개 이용 후기 중 160개" "
평점 8 - 좋아요. 363개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 363개 이용 후기 중 49개" "
평점 4 - 별로예요. 363개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 363개 이용 후기 중 24개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Munira

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk lady was not very professional. Time of checked out also i had to wait locking for front desk lady because when i checked in she took my driving license and demand me $50 before checked in or give her my driving license. She said this is for security reason if you damage anything that's why either pay $50 or give $50. My question is when i paid for my room upfront why that time property didn't mentioned that time for no reason i had to stressed out and looking for front desk employee so i can have my DL. Breakfast was not good. Property was stinks. Very old bedsheet and old shower curtain. Saggy pillow case and old bottom sheet.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Brent A.

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Didn't like that the photos on Expedia didn't reflect the actual property.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Patricia

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The motel was much nicer then we thought,we where here from Arlington,tx for our wedding we was hesitant to stay here becuz of some of the reviews but after our 3 day stay i say never judge a book by its cover experience ur own becuz we had a very pleasant experiance
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

JENNIFER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will definitely stay again
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jesus

Bien
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

JENNIFER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Vivian

Staff were friendly. Thank you.
2024년 4월에 3박 숙박함

8/10 - 좋아요

le

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
That is very good for a small price.
2024년 3월에 2박 숙박함

8/10 - 좋아요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent for the amount paid
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

CARLOS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicacion, sus camas super comodas, todo tranquilo
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

yesica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
its a simple hotel, but its really quiet and peaceful! i enjoyed it for just a 1 night stay.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Youlonda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get to the property. Would have liked rooms to be near each other (booked together but were placed down the hall)
2024년 3월에 1박 숙박함

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was the breakfast was only waffles or cereal. I’d like to have had some bacon, sausage, eggs, or biscuits and gravy.
2024년 3월에 3박 숙박함
답변 제공: B Patel 님, 2024년 3월 17일
Dear Cheryl,Thank you for your feedback. I apologize for our breakfast not being up to par. My team and I will work hard to provide the best for you. We hope to see you again soon.

8/10 - 좋아요

Yahir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy process
2024년 3월에 4박 숙박함
답변 제공: B Patel 님, 2024년 3월 17일
Thank you. We hope to see you again soon.

4/10 - 별로예요

Lourdes

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nunca me había hospedado en un days inn antes y gracias a este no planeo en hospedarme en otro alguna vez en un futuro El cuarto estaba sucio,la carpeta no estaba aspirada,las sabanas estaban manchadas Las camas se movian como si se querían caer.
2024년 3월에 2박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Dear Guest,Thank you for your feedback. I apologize for your stay not being great as it should have been. My staff and I will use your feedback to improve. We hope you will give us another try again soon to show you our hard work and dedication. Thank you!!!

6/10 - 괜찮아요

George

2024년 3월에 2박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Thanks for a quick rating. We hope to get a chance to serve you again soon.Take care.

8/10 - 좋아요

Lin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price and location were excellent for our needs. The room was cleaned every day. At first glance, everything was clean. On the second day, I noticed old urine pooled around the left side of toilet when I dropped a lid. It was still there the next day after the room was cleaned again. Having said that, we will stay there again.
2024년 2월에 3박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Dear Guest,Thank you for your feedback. I will share this with my housekeeping staff and we will work hard in correcting the issue mentioned. We hope to get to see you again soon.Thanks again and take care.

10/10 - 훌륭해요

Brandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and spacious. The front desk gave me the option of which floor I preferred as well. The breakfast was great with a variety of things to choose from. I would definitely stay there again.
2024년 2월에 3박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Dear Brandy,Thank you for your kind comments. We are thrilled that you had a great stay. We hope to see you again soon. Thanks again and take care.

10/10 - 훌륭해요

yessenia

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Thank you for your feedback.

4/10 - 별로예요

Johny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The reception lady does not know how to behave, no water in the property, breakfast is terrible,
2024년 2월에 3박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Dear Guest,Thank you for your feedback. I apologize for all the inconveniences that were caused during your stay. My staff and I will use your feedback to improve. We hope you will give us another try again soon.Thanks again and take care.

4/10 - 별로예요

Jorvit

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad conditions, dirty.
2024년 2월에 1박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Dear Guest,Thank you for your feedback. I apologize for all the inconveniences that were caused during your stay. My staff and I will use your feedback to improve. We hope you will give us another try again soon.Thanks again and take care.

8/10 - 좋아요

Shayla Danielle

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: B Patel 님, 2024년 1월 23일
Thank you Shayla. We hope to get a chance to serve you again soon. Take care.

6/10 - 괜찮아요

Brian

좋아요: 청결 상태
Some good and some bad.
Th bed was very comfortable. The bathtub had paint peeling off. The heater would not get hot so I needed to stay in a thermal and my robe. Everything else was fine.
2024년 1월에 2박 숙박함
답변 제공: B Patel 님, 2024년 3월 12일
Dear Guest,Thank you for your feedback. I apologize for all the inconveniences that were caused during your stay. My staff and I will use your feedback to improve. We hope you will give us another try again soon.Thanks again and take care.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Maid got a glimpse of the family jewels
The hotel itself was fair for the price. Until the maid walked in while i was getting dressed to tell me its checkout time. Knocked as she walked in the door no regard that i was exposed. When i made my complaint to the front desk she was rude about it and said "well you should have checked out". This took place AT 11am...which is checkout time. Dont expect a minute more of privacy or professionalism.
2023년 12월에 1박 숙박함
답변 제공: B Patel 님, 2023년 12월 15일
Dear Mr. Evans,Thank you for letting us know about your recent stay. I appreciate your feedback. I apologize again for the inconvenience that was caused. I will work harder in properly training my staff. I hope you will give us another opportunity to serve you again soon. Thank you.

10/10 - 훌륭해요

Walter

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2023년 12월에 2박 숙박함
답변 제공: B Patel 님, 2023년 12월 15일
Thank you. We hope to see you again soon.

8/10 - 좋아요

Curry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: B Patel 님, 2023년 12월 5일
Thank you. We hope to get a chance to serve you again soon.

10/10 - 훌륭해요

Carlos Wualberto Miguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, the only thing I have to say, is the the bath tub was a lil bit rusty on one edge. Besides that, I have no more to say.
2023년 11월에 1박 숙박함
답변 제공: B Patel 님, 2023년 12월 5일
Thank you for a great review. We are glad you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and services were done daily.
2023년 11월에 4박 숙박함
답변 제공: B Patel 님, 2023년 12월 5일
Thank you Sir. We are glad your stay was great. We hope to get a chance to serve you again soon.

10/10 - 훌륭해요

Kathryn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: B Patel 님, 2023년 11월 27일
Thank you Kathryn for a quick rating. I am thrilled to see that you had a perfect stay. We hope to get a chance to serve you again soon. Take care.

2/10 - 너무 별로예요

Jose 님, WASHINGTON

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Check in was really easy. The room as soon as I walked in had a strong smell of mold. The bed sheets looked that they were not changed from the previous guest, pillowcases were still with hair on them. I walked right out of there!!
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Rene

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Todo esta limpio, la alberca eso es lo que no tienen limpio, con estos calores se antoja para estar en la alberca pero estaba sucia
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Danevia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant experience for my family and I! Will definitely be going back
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Ainslie

별로예요: 직원 및 서비스
2023년 7월에 3박 숙박함

8/10 - 좋아요

Judy E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ice machine was broken
Cleaning employees were friendly and attentive. Thank you. There was no ice on the machine.
2023년 7월에 2박 숙박함
답변 제공: B Patel 님, 2023년 7월 26일
Dear Judy,Thank you for letting us know about your recent stay. I appreciate your feedback. I am glad to see that your stay was enjoyable. I want to apologize for the ice machine being out of ice when you needed it. The ice machine was empty due to people filling up coolers in this heat but it does work and it just took some time to make new ice. I hope you will consider staying with us soon when back in this area. We hope to see you again soon.Thank you.

10/10 - 훌륭해요

pasa

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gaganjyot

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I checked in I got room no 200 the room was untidy and smelly. Air conditioner of that room was not working properly and bed was to smelly and feels like uncomfortable to sleep. I went to lobby to inform about my problem the lady at lobby she said what ohh okay do you want to change the room I said yes please she gave me room no 304 which was the same smelly and untidy. But air conditioner was good but the smell from the room was so bad. Really disappointed from this stay.
2023년 7월에 1박 숙박함
답변 제공: B Patel 님, 2023년 7월 20일
Dear Gaganjyot,Thank you for taking the time in letting us know about your recent stay. I appreciate your feedback. Immediately after you were moved to a different room, I personally went and check the unit and it seemed to be working fine. However, I truly believe that we have a great product and a great price. I hope you will give us another try in the near future to show your our hard work and dedication in serving you. We hope to see you again soon.Have a wonderful day!!!

2/10 - 너무 별로예요

maria

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do NOT stay here unless you like the smell of cigarette and roaches on the wall. I let the young lady at the front counter know about our experience and she said that i would need to contact Expedia since it was booked thru them to get a refund. But when expedia try contacting this property there was no answer. DO NOT STAY HERE!!!!
2023년 7월에 2박 숙박함
답변 제공: B Patel 님, 2023년 7월 20일
Dear Maria,Thank you for taking the time in letting us know about your recent stay. I appreciate your feedback. I apologize for your stay not being great as it should have been. We are a smoke free hotel and I apologize for you having to deal with the smell. I hope you will give us another try in the near future to show you our hard work and dedication. We hope to see you again soon.Thank you.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: B Patel 님, 2023년 7월 20일
Dear Guest,Thank you. We hope to get a chance to serve you again soon.Have a great day!!!

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for
The hotel room was dirty. The floor were sticky. Don’t walk barefoot inside the room.
2023년 6월에 1박 숙박함
답변 제공: B Patel 님, 2023년 7월 3일
Dear Andrew,Thank you for letting me know about your recent stay. I appreciate your feedback. I apologize for your stay not being great as it should have been. My team and I will work hard to correct all issues mentioned. I hope you will give us another try in the near future to show you our hard work and dedication. We hope to see you again soon.Thank you and Have a wonderful day!!!

2/10 - 너무 별로예요

Adela 님, Marshfield

2023년 6월에 1박 숙박함
답변 제공: B Patel 님, 2023년 7월 20일
Dear Guest,Thank you for taking the time to rate your stay. I apologize that you did not have a great stay. We will work hard and improve to give you a better stay. We hope you will give us another try again in the near future. Thank you.

10/10 - 훌륭해요

Olivia

2023년 5월에 2박 숙박함
답변 제공: B Patel 님, 2023년 7월 3일
Thank you Olivia. We hope to see you again soon. Have a wonderful day!!!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 객실의 편안함
It was clean but needs some maintenance. First night remote didn't work. Next night refrigerator didn't work.
2023년 6월에 1박 숙박함
답변 제공: B Patel 님, 2023년 6월 6일
Dear Mark,Thank you for your feedback. We appreciate you taking the time to let us know about your recent stay. I apologize for everything not being perfect as it should have been. Your feedback will help us improve. We hope you will give us another try in the near future to show your our hard work and dedication. We hope to see you again soon.Have a great day!!!

8/10 - 좋아요

Lewis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was okay...no complaints.
2023년 5월에 2박 숙박함
답변 제공: B Patel 님, 2023년 6월 6일
Dear Lewis,Thank you for your feedback. We are thrilled to see that you had a good stay. We will continue to work hard to provide you with great service and product. We hope to get a chance to serve you again soon.Have a wonderful day!!!

10/10 - 훌륭해요

Annabella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is ok
2023년 5월에 1박 숙박함
답변 제공: B Patel 님, 2023년 6월 2일
Dear Annabella,Thank you for your feedback. I am glad you had a good stay. We hope to get a chance to serve you again soon.Have a wonderful day!!!

10/10 - 훌륭해요

Candy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff is excellent!
2023년 5월에 1박 숙박함
답변 제공: B Patel 님, 2023년 5월 22일
Thank you Candy. We are glad that you had a great stay. We hope to get a chance to serve you again soon.Have a wonderful day!!!

8/10 - 좋아요

TERREL

출장 여행
좋아요: 직원 및 서비스
Good.
2023년 5월에 2박 숙박함
답변 제공: B Patel 님, 2023년 5월 18일
Thank you. We will continue to provide you a great stay every time. We hope to see you again soon.Thanks again and Have a wonderful day!!!

4/10 - 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함
답변 제공: B Patel 님, 2023년 5월 22일
Dear Juan,I apologize for your stay not being great. We will work hard to give you a better stay during your next visit. We hope you will give us another try in the near future to show you our hard work and dedication. We hope to see you again soon.

10/10 - 훌륭해요

Candy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff is the best!
2023년 5월에 1박 숙박함
답변 제공: B Patel 님, 2023년 5월 12일
Hello,Thank you for your feedback. I am glad to hear that you had a great stay along with great smiles to greet you. We hope to get a chance to serve you again soon.Have a wonderful day!

6/10 - 괜찮아요

EDUARDO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Robo a los veiculos de los huespedes
2023년 4월에 1박 숙박함
답변 제공: B Patel 님, 2023년 5월 4일
Dear Eduardo,Thank you for your feedback. I apologize for the issue that was caused. Nothing was reported at the front desk about any theft. I will be glad to share a video footage with you upon request if you would like to see what happened because our facility is fully covered with cameras. I hope you will consider staying with us again soon as theft has not been an issue at our property because our property is fully fenced. We hope to see you again soon.Thank you!!!

4/10 - 별로예요

Erick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las personas que atienden son bilingües y muy amables.
2023년 4월에 1박 숙박함
답변 제공: B Patel 님, 2023년 5월 4일
Dear Erick,Thank you for your comments about our great staff. We will work harder to give you a great stay. We hope to see you again soon.Have a wonderful day!!!