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하워드 존슨 바이 윈덤 플래그스태프 유니버시티 웨스트 여행 후기

2 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 158개" "
평점 8 - 좋아요. 1000개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 266개" "
평점 4 - 별로예요. 1000개 이용 후기 중 182개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 149개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

CHARLIE

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 9일
Hello CHARLIE,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Jongup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족
대체적으로 매우 만족했습니다.
2019년 11월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 2일
We appreciate the comments, especially with regards to your opinion of our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

JAEHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시골의 여행객이 지나면서 머무는 느낌의 숙소? 비슷한 수준의 다른 숙소와 달리 아침에 토스트를 직접 데워주는 서비스(?)도 있고 하룻밤 지내기에는 괜찮은 시골 숙소임.
답변 제공: General Manager 님, 2016년 11월 13일
친애하는 손님, 우리와 함께 머물면서 상세한 검토를 해주셔서 감사합니다. 다음에 다시 이런 식으로 다른 숙박을 위해 돌아올 수 있기를 바랍니다.

4/10 - 별로예요

조성재 님, 인천

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그랜드캐니언이 목적지라면 비추합니다.
우선, 출장 중 주말여행을 위해 6시간정도 운전해 세도나를 들렀다 갔습니다. 그랜드캐니언이 최종 목적지였고 지도만 보고 근처 플래그스태프에서 혼자 숙박할 저렴한 곳을 찾아 이곳을 예약했습니다. 막상 가보니 그랜드캐니언과 2시간반이상 떨어져 있고 호텔이 아닌 낡은 여관이었습니다. 일부 시설은 리모델링중이라 아침 낮에는 시끄럽고 먼지난리며 밤에는 오래된 에어컨 실외기 소리에 시끄럽습니다. 샤워실은 고시원 수준으로 동양인인 제게도 아주 작고 후졌으며 옆방과의 방음 또한 최악입니다. 인도출신 직원이 친절하게 응대하지만 워낙 시설이 작고 후져 피부로 와닿지 않습니다. 조식은 그냥 3평 공간에 씨리얼과 토스트 커피 정도이며 중국인 유학생들은 맛있게 먹던데 저는 잘 먹지 못했습니다. 다음 번에 그랜드캐니언을 갈때는 절대로 플래그스태프에서 묶지 않고 그랜드캐니언에 있는 숙박촌을 이용할 계획입니다. 가족과 함께 갈 때는 세도나에서 숙박을 할 예정입니다. 세도나가 한국의 제주도와 강원도 합친 10배 크기이며 아주 아름답고 물놀이 하기도 좋습니다. 참고로, 그랜드캐니언은 잠깐 찍고 오는 곳이 아니라 몇 일 걸려 보는 곳이니 계획 잡으실 때 참고하십시오. 그랜드캐니언 숙박촌에서 무료셔틀 타고 그랜드캐니언 가면 20달러 주차비 절약할 수 있습니다.
답변 제공: Guest Relations Manager 님, 2014년 10월 4일
안녕하세요 그랜드 캐년를 방문하는 동안 우리 호텔에 숙박 해 주셔서 감사합니다. 때문에 나는 당신의 방에있는 AC의 소음 및 외부 활동에서 머무는 동안 불편을 끼쳐 드려 죄송합니다.AC는 확인 즉시 복구 할 수 있도록 당신의 우려를 가속화 할 것이다. 나는 당신이 당신의 여행 목적과 우리의 위치에 액세스 찾지 못했음을 후회. 난 당신이 그랜드 캐년 우리의 장소에서 관광을 즐기며 당신이 깃대를 방문 할 때 당신을 다시 봉사를 기대하겠습니다.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Gary,We are pleased to hear you found our hotel to be a good value. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Robyn 님, Show Low

단체 여행
좋아요: 직원 및 서비스
Continental breakfast was pretty bleak and wifi was poor to none. Staff was nice. Room was adequate.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Robyn,Thank you for sharing your feedback with us. We're glad you found our staff nice and your room satisfactory during your stay. We appreciate your comments regarding the breakfast and wifi, as it helps us to improve our services for future guests. Your input will be shared with our team for further review. We hope to better serve you on a return visit.

4/10 - 별로예요

Keith

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was not available. A few muffins and coffee. I paid for a room at a place that offered breakfast. I ended up going to a restaurant and buying myself breakfast. I feel like I have been cheated
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Keith,We apologize for any inconvenience you experienced regarding breakfast availability. Our team strives to provide a variety of options, and we regret falling short of expectations during your stay. Your feedback is valuable as we continually work to enhance our guests' experience. Please reach out to our management team directly to address your concerns further.

2/10 - 너무 별로예요

Denise 님, Fort McDowell

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast sucked only cereal and toast! Charged for local resident!! Double charged me! Deposit rate was $150 and hotel was basically a upgraded motel 6! Your better off staying at motel 6!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Denise, We regret to hear about your disappointment with the breakfast options and billing concerns. Please feel free to reach out to our management team directly to address the charges. Our rates and amenities are designed to offer a comfortable stay to all guests. Thank you for sharing your feedback with us.

4/10 - 별로예요

Mihai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Mihai,We're sorry to hear that your stay did not meet your expectations. Please reach out to us directly with any feedback so we can address your concerns and improve our service for future guests.

8/10 - 좋아요

Charles 님, Queen Creek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was attentive. Door lock was a little finicky and they came right up to help. Had another issue with the TV and they came right up again and resolved it. Only stayed 2 nights but they provided housekeeping. Daily housekeeping is rare at any hotels anymore. A few more options on the breakfast bar would be nice, but not necessarily expected at this price point. Beds were comfy and the area was quiet so we slept like logs.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Charles,Thank you for taking the time to share your experience with us. We're delighted to hear that our staff provided attentive service and promptly resolved the issues you encountered with the door lock and TV. We understand your suggestion for more breakfast bar options and appreciate your feedback. We're glad you enjoyed the comfy beds and had a peaceful night's sleep. We hope to welcome you back in the future.

6/10 - 괜찮아요

Sam

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Sam, We appreciate you choosing our hotel for your stay. If there is anything we can do to improve your experience in the future, please don't hesitate to reach out to us directly. We would love the opportunity to address any concerns you may have had during your time with us.

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Understood my business trip and late arrival. Scott or Eric....can't remember name of rep went out of his way to accommodate my late arrival and get me checked in. Will definitely stay again. Only negative was shower could be hotter
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Mark,Thank you for your recent stay with us and for taking the time to share your experience. We're thrilled to hear that our team member was able to accommodate your late arrival and ensure a smooth check-in process. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.Regarding the shower temperature, we apologize for any inconvenience it may have caused. We will certainly pass your feedback on to our team for review and improvement.

4/10 - 별로예요

Donald

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Never again
First of all I realize that this motel is not a 5 star facility. With that said, I do expect to get what is promised. I checked in on Thursday afternoon, I asked the attendant behind the desk if there was breakfast and he said yes. They put me in a room and stated that the room is very quiet. I went back to the office and asked why I can’t get Wi-Fi in my room and he stated that there’s Wi-Fi in every room. But still no response or remedy to the Wi-Fi problem. That night I went to put the security chain on the door but it was broken. When I went to sleep I was awoke by the person on the second floor. There was Native American music playing by the occupant of the room. I enjoy the music but not at midnight.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Donald, Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you experienced during your stay. While we strive to provide accurate information, we regret any miscommunication regarding breakfast and Wi-Fi availability. We understand that these amenities are important to our guests and we will address this issue with our team to ensure better information is provided in the future. As for the noise disturbance, we apologize for the disruption caused by the neighboring guest. We value your feedback and will use it to improve our services.

6/10 - 괜찮아요

Christopher R.

답변 제공: Manager 님, 2024년 2월 9일
Hello Christopher R.,We appreciate you choosing to stay with us! If you have any feedback or concerns regarding your recent stay, please feel free to reach out to our hotel directly. We value your input and would love the opportunity to address any issues you may have had. We hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was nice.The room was clean, but very basic. Phone line didn’t work. Not enough outlets. Didn’t have a comforter just thin blanket and sheet. They do provide a very light breakfast. In all it was ok but we wouldn’t like to stay there again. It’s not what we’re used to.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Cynthia, Thank you for choosing our hotel for your recent stay. We appreciate your compliments about our staff and our clean rooms. We apologize for any inconveniences you experienced regarding the phone line and the lack of outlets. We understand that our room amenities may not have met your expectations, and we will take your feedback into consideration for future improvements. If you have any further concerns, please contact our management team. We hope to have an opportunity to serve you again.

2/10 - 너무 별로예요

ojay

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am 72 years old woman. The room I was put in looked a tunnel and the room window another building very close block views and sun light. Noises above the room. Me and my cat ESP pet were shot with somkind of an sharp object that left holes in the ceilings, I took pictures of it, also loud stumping.i would never recommend this place to family with small children or an elderlies. The. Worst I stayed at. Checking in was even worst. The clerk kept running my card over and over.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello ojay, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value the comfort of our guests and regret to hear about the issues you encountered with the room, noise disruption, and check-in process. We appreciate you bringing these matters to our attention. Your concerns will be shared with our management team for further evaluation.

6/10 - 괜찮아요

Rameek

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was n the middle so that was good
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Rameek,Thank you for your feedback regarding the hotel's location. We appreciate hearing about what you found satisfactory during your stay.

10/10 - 훌륭해요

Cary

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Cary,Thank you for choosing to stay with us! We're thrilled to hear that you had an excellent experience during your stay. We hope to welcome you back soon for another outstanding stay with us!

6/10 - 괜찮아요

John A.

가족 여행
좋아요: 직원 및 서비스
Definitely can tell its an older property and worn. Room clean, comfortable bed. Nice tile shower but easy to slip. Lite breakfast is bare minimum (cereal, toast). Could do a bit better for price.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello John A., Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to hear that you found your room clean and the bed comfortable. We apologize for any inconvenience you may have experienced due to the age of the property. We value your suggestions and appreciate your input towards improving our services. We strive to provide a comfortable stay at a competitive price.

6/10 - 괜찮아요

alejandra

가족 여행
Hotel anuncia cuarto con desayuno continental y no se nos dio el desayuno, argumenta que los lunes no lo proporcionan pero en ningún momento nos lo hicieron saber.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello alejandra, Lamentamos que su experiencia en nuestro hotel no cumpliera con sus expectativas. Nos gustaría aclarar que nuestro desayuno continental se ofrece de martes a domingo, como se indica en nuestra política. Lamentamos si hubo alguna confusión al respecto, pero le animamos a revisar los términos de su reserva. Agradecemos su comprensión y esperamos poder darle la bienvenida de nuevo en el futuro.

6/10 - 괜찮아요

Angela

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not find anything unique. Not the Howard Johnson hotel that I am use to.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Angela, Thank you for sharing your feedback with us. We apologize if our hotel did not meet your expectations. We appreciate your loyalty to the Howard Johnson brand and understand that each property may offer a unique experience. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jenice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Jenice,Thank you for your incredibly positive rating! We strive to go above and beyond for our guests and we are thrilled that you had such a fantastic experience with us. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Lisa

Friendly staff
It was fine for 1-2 stay. Two- story motel. Advertised breakfast was 2 types of cold cereal and 4 choices of breads- toast, English muffins, or store bought blueberry muffins and juice or coffee.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Lisa,Thank you for your feedback. We apologize if our breakfast options did not meet your expectations. We appreciate your input and will consider it for future improvements.

6/10 - 괜찮아요

Georgina

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Georgina, Thank you for your review. We apologize for any inconvenience you experienced during your stay. Please let us know how we can assist you further.

10/10 - 훌륭해요

GREGORY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello GREGORY,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 8월에 1박 숙박함
답변 제공: Howard Johnson Mgt. 님, 2023년 8월 23일
We are glad that you enjoyed your stay with us. Hope to see you near future. Thank you for the positive feedback! We greatly appreciate your feedback.

10/10 - 훌륭해요

Sandra

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello Sandra,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 - 별로예요

Charlie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Only stayed for one night for a family event in town. Not the greatest area, AC doesn’t work well, temperature was well over 100 degrees! Though beds are comfy, the room is small and outdated.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hi Charlie,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 10일
Hello Joe,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Sean

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello Sean,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
disappointed
The room had a slight scent of smoke, bathroom was run-down, beds and pillows were uncomfortable. The size of the room was smaller than expected. Too expensive for the low level of quality, there are better options at similar price.
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 25일
Dear Guest,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our pillows and comments about our price. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

4/10 - 별로예요

Charlotte 님, Montrose

2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 13일
Hello Charlotte, Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Cheryle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Employees were very help full and upgraded my stay . Most help for because i cant climb stairs.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Cheryle,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

6/10 - 괜찮아요

anita

좋아요: 청결 상태, 객실의 편안함
uncaring staff at checkin
Staff was complaining to customer ahead of me. Then my door keys did not unlock the room. She said, " It just the battery, keep trying."
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello anita,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 - 훌륭해요

pekka

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Hello pekka,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

6/10 - 괜찮아요

Kelsey

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Extremely friendly staff. Hotel itself was run down and no parking. Ok option for a quick night stay on the road, cheap option. Don’t count on the breakfast… a few pieces of toast or cereal.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Kelsey, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great visit. Outstanding value.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 14일
Dear Guest,Thank you for your review and comments regarding our value. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A prime example as to why one can’t always judge a property based off the exterior. A really pleasant stay. Outstanding value. Good service. Walkable. Would return.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 12일
Hi Tyler,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, great value for money and we hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Albert Angelo

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 2일
Hello Albert Angelo,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Larry

2023년 2월에 7박 숙박함
답변 제공: Manager 님, 2023년 3월 1일
Hello Larry,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 17일
Hello William,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 - 훌륭해요

Saul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small room, but colours were nice. No breakfast due to labor shortage, bad but understandable.
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 30일
Hello Saul,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and comments about our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2/10 - 너무 별로예요

Amit

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at reception was very rude. They have put 2 queen bed in a small room leaving no space to move. The free Wi-Fi is accessible only in rooms near their office; rooms farther has no signals with doors closed. They won’t entertain any requests.
답변 제공: Manager 님, 2023년 1월 7일
Hello Amit,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

2/10 - 너무 별로예요

jitendra

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management was rude and not friendly. She shout and come to the room to check any of time. No privacy because management knock any time.
답변 제공: Manager 님, 2023년 1월 7일
Hello jitendra,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 - 훌륭해요

ALBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
great location and nice hotel
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 30일
Hello ALBERT,We appreciate that you've taken the time to share with us regarding our location. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

Brandon

2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Brandon,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We appreciate your concerns and would be grateful for the opportunity to discuss them in more detail. Please contact our management team who will be happy to address your concerns. Thank you for bringing this to our attention.

4/10 - 별로예요

Britni

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom and 2nd bedroom were freezing. Room walls were dirty. Building is older and not in the safest area.
답변 제공: Manager 님, 2022년 12월 13일
Hello Britni, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every checkout and during this pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside have been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

8/10 - 좋아요

German

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 14일
Hello German,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay Here!
Staff is awesome and room is very nice
2022년 10월에 1박 숙박함
답변 제공: Howard Johnson Mgt. 님, 2022년 10월 5일
Thank you so much taking a time to provide us with positive rating. We apricate your time and business, when there are lot of options to choose from.Hope to see you near future.Thank you!

4/10 - 별로예요

Spencer

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not choose this HJ
The hotel was not a HJ rude service and no hot coffee even breakfast.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 25일
Hello Spencer,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.