Dear Xavier, Thank you for your 5 out of 5 rating and wonderful feedback. We have shared your comments with our entire Hotel Team and staff and look forward to seeing you again at the Spark by Hilton Ormond Beach.

Dear Amanda, Let us first begin by saying we apologize for the previous stay and the issues your experienced. We have informed our leadership Team members and already working if not fixed the elevator issue with the lights and making sure we have both working elevators for your next stay. The Spark brand is the Bagel bar breakfast now and the reason for no lights on the back pool deck is for the Turtle nesting law. We hope to see your again at the Spark by Hilton Ormond Beach.

Dear Eli, Thank you for your 3 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. Our maintenance team is already aware of the elevator and on your next visit should be back up and running. Thank you again and have a wonderful day.

Dear Everett,' Thank you for your 3 out of 5 rating and comments you shared about your previous stay at the Spark by Hilton Ormond Beach. We have spoken with our Leadership Team and have resolved the hot water issue and apologize about the Spark standard of no microwaves in each room. Please remember that we have 24-hour coffee and microwave down in the lobby for your convenience. We hope to see you again so you can see our improvements and have your stay be a 5 out of 5 rating.

Dear Normand, Thank you for your 4 out 5 rating and feedback you shared about your previous stay at the Spark by Hilton Ormond Beach Oceanfront. We look forward to hosting you again.

Dear Vicki, Thank you for your 3 out of 5 rating and feedback about your previous stay. We have informed our leadership team and have made the necessary improvements, and our pool is now open. We look forward to your next visit at the Spark by Hilton Ormond Beach Oceanfront.

Dear Travis, We would first like to apologize for the concerns you addressed about your previous stay. Our pool was opened and unless there was a yellow caution tape due for safety reasons the pool is opened daily from 7am-9pm. We have spoken with our staff to make sure you and every guest is receiving professional attention each and every time. Thank you again for your feedback and we hope you will give us another chance to show you our improvement.

Dear Pamela, Let us first apologize for the air not working in your room during your stay, please remember that we have staff at the front desk to take care of any issues or questions you may have, 24 hours a day 7 days a week. During your stay we did have to shut down our pool for health and safety reasons, and we apologize for that as well, but your safety and health is our top priority. Our pool is fully functional and open when you would like to return to the Spark by Hilton Ormond Beach Oceanfront.

Dear Yadira, Thank you for the 2 out of 5 rating and please let us know when you are returning to the hotel so we can make sure you have a 5 out 5 rating experience.

We appreciate your feedback; the water issues were due to the renovations. Microwaves are available upon request. Breakfast has been changed to a bagel bar due to transiting into the Spark by Hilton. We do hope that once all the renovations are completed that you will return to our newly renovated property.

Thank you for your review, we appreciate your feedback,

Thank you for your review, we appreciate your feedback.

Thank you for your review, we appreciate your feedback

Thank you for your review, we appreciate your feedback and look forward to your return.

Dear Maranda, Thank you for your 3 out of 5 rating and hope to see you again and will change the 3 out of 5 to a 5 out of 5 rating. Have a wonderful weekend.

Dear Stephen, Thank you for your wonderful 5 out of 5 rating. We are pleased to hear that you enjoyed your stay and hope to see you again soon.

We apologize for any inconvenience. Once the renovations are completed we do hope that you will return .

Thank you for your review, we appreciate your feedback.

We apologize for not meeting your expectations. We do hope to see you again once the renovations have been completed.

We appreciate your feedback and hope to see you once the renovations are complete.

Thank you for your review, we appreciate your feedback

We apologize for not meeting your expectations and hope that you will return once the renovations are completed.

Thank you for your feedback, we appreciate your review.

We appreciate your feedback and are looking forward to having you as our guest once the renovations are completed

Thank you for your feedback, we look forward to having you as our return guest.

Thank you for your feedback, we are under renovations and only have a particular amount of rooms available. We hope that you will return once all the renovations have been completed.

Thank you for your feedback, we look forward to having you return once the renovations have been completed.

Thank you for your review, we appreciate your feedback.

Thank you for your review, we appreciate your feedback..

Thank you for your review, we appreciate your feedback. we look forward to having you back in the near future.

Thank you for your review we appreciate your feedback.

Thank you for your positive review, we appreciate your feedback.

We appreciate your feedback and hope to see you when all the renovations are complete.

We appreciate your feedback and are looking forward to your return once the renovations are complete.

Thank you for your feedback. All websites are sending any reservations made a message advising the guest that we are under renovations. We're sorry to hear that you did not receive that message. We do hope to see you in the near future after all the renovations are completed.

Thank you for your feedback

Thank you for your review, we appreciate your feedback.

Thank you for your review, we appreciate your feedback.

Thank you for your feedback

Thank you for your review, we appreciate your feedback. We are looking forward to seeing you in the near future.

Thank you for taking the time to write your review, we are addressing your concerns.

Thank you for your feedback, we look forward to having you as our guest after the renovations have been completed. Happy Holidays.

We apologize for not meeting your expectations and hope to see you in the near future after all the renovations have been completed.

We apologize for not meeting your expectations, we do hope that you will return once all the renovations have been completed.

Thank you for your feedback, we hope you are enjoying the rest of yours stay.

Thank you for taking the time to write your review, we are addressing your issues.

Thank you for your review, we're working on the hotel to get it to your standards. We hope you'll give us a try in the future.

Thank you for your feedback, we hope to have you as our guest once the renovations are completed.

Thank you for taking the time to write your review, we apologize for the renovations starting so early, they we told no earlier than 9 am. We do hope to have you return after the renovations are completed.

Thank you for your feedback, we are addressing your concerns.