패밀리 빌라, 침실 여러 개 | 테라스/파티오

포트 리커버리 비치프론트 빌라 & 스위트 호텔 여행 후기

포트 리커버리 비치프론트 빌라 & 스위트 호텔
Towers West End, PO Box 239, Road Town, West End, Tortola

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 107개 이용 후기 중 35개" "
평점 8 - 좋아요. 107개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 14개" "
평점 4 - 별로예요. 107개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 10개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Darryl

출장 여행
좋아요: 청결 상태, 객실의 편안함
2020년 3월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
WOW! The price we paid for this room is outrageous! This place is terrible. I'd file a complaint to get my money back if possible. Doesn't look ANYTHING like the pics. We were the ONLY people staying at the hotel. It was like out of a bad horror movie. No phone, no TV, no amenities. It was basically a roof over our heads for almost $400 per night!!
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Tim P.

별로예요: 청결 상태
Beautiful View, Great Location
Fort Recovery is perfectly located between Road Town and Soper's Hole, with convenient access to the restaurants and bars on the west side of Tortola. The resort itself was exactly what we were hoping for... spacious rooms, island-style grounds, and right on the beach. The woman who made breakfast in the morning was one of the sweetest people we met on Tortola and it was a pleasure to chat with her. Overall, it was a great place to stay, and I expect that we will be back in the future.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Tim P.

좋아요: 청결 상태
Beautiful Property, Convenient Location
This was a wonderful place to spend the night. Fort Recovery is perfectly located between Road Town and Soper's Hole, with easy access by car to the great restaurants and bars on the west side of Tortola. Our room had a beautiful balcony overlooking the water. Check-in and parking were easy. The room was spacious and nicely decorated. Overall, this was a great stay, and we plan to be back again soon.
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Good location, nice swimming area. Beach was short. Dinner was not very good, but was adequate.
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Martha 님, Topsfield, MA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Fort Recovery is wonderful oasis in a less populated area of the island. The hotel is very quiet and everything is very laid back. If you want action and a lively bar you should probably go somewhere else . If you want to hang on the beach and read and relax in your beautiful room, then this is the place
2019년 12월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was deteriorated. The door to the suite did not lock, the pool was dirty, the beach was not as shown in the pictures. The A/C didn’t work so they moved us to a different suite and on the second night that A/C broke down as well. The toaster caught fire and the stove was out of gas.
2019년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 3박 숙박함

2/10 - 너무 별로예요

Brian 님, Chevy Chase, MD

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we were given at Fort Recovery Beachfront Suites was decrepit and in no way resembled the photos shown on Expedia. The beach chairs outside the room were rusty and broken. There were red-brown stains all over the bathroom ceiling along with bug carcasses. The room was supposed to have a TV but there was only a cable wire in the buildout where the TV should have been. A sofa that looked like it was from the 1970s was the only thing to sit on in the living area. The air conditioner was from the 70s and cooled only the bedroom area while leaving the kitchen and living area hot, and it had a noise like a lawn mower. There was broken glass all over the beach outside our room. The room didn’t even have a telephone. Where a window should have been were only a screen and wood slats so some of the air conditioning was literally going right out the window. We did not feel entirely safe there as there appeared to be only one other couple occupying the hotel and they were leaving the next day. The whole place had an abandoned look and feel about it. The hotel had told us that it had a bar—what they have is a refrigerator with beer in it. No bar, no barstools, no bartender, no liquor, no cocktails—not what people reasonably expect from a beach hotel in the Caribbean. They had the nerve to tell us that our room was an upgrade, which means they have even worse rooms than ours. Expedia should not be cooperating with this business—it is a clip joint, straight up. Don’t go there.
2019년 5월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
The rooms were clean, but did not meet expectations set by the photos on Expedia. The food prices were not clear and my wife and I spent over $100 for some watered down soup, rice and dry chicken. I would not recommend this place.
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
il est tout a fait scandaleux de vendre comme vous le faites cet établissement avec ces photos et descriptions des prestations . entre autres exemples , pas d'eau chaude , 1 mini savon !! pas shampoing etc ... la TV ne fonctionne pas , clim moteur d'avion . l'imposte vitrée au dessus de la porte d'entrée ne possède pas de rideaux , résultat vous avez en pleine figure le levé du jour qui aujourd'hui est à 5h00 du matin ... restaurant exemple, question au personnel : avez vous unes carte des boissons ? réponse : follow me et là cette brave et très sympathique employée vous ouvre un frigo . c'est ça la carte des boissons ... bref c'est affligeant . pour le bien de votre de votre réputation et de vos futurs clients arrêtez de vendre ce produit tel que vous le présentez , mais à ça juste valeur , enfin si l'on peut parler de valeur .. pour être résident depuis 25 ans à saint martin et avoir vécu les cyclones luis et irma , je pense savoir de quoi je parle . c'est pour cette raison que je considère que votre publicité est totalement mensongère et très clairement non vérifiée par vos collaborateurs je ne vous demande aucune contrepartie Je me réserve simplement le droit d'en m'informer mon conseil pour suite à donner si votre publicité concernant cet établissement ne serait pas remise à jour en souhaitant de votre part une réaction immédiate que je ne manquerai pas de vérifier sur votre site , je reste à votre disposition pour de plus amples informations .
2019년 5월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures were deceptive. I am from the Caribbean and fully understand and can appreciate the damages caused by the most recent hurricanes, and slow pace of repairs. However, the pics told a completely different picture. In addition, the rooms were over priced for less than basic rooms.
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 3박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
Thank you so much for the kind review.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
hank you for your kind response as it is greatly appreciated.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great view and very clean room.
It was very nice and the room was always cleaned excellent. The view was awesome as well.
2018년 12월에 7박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
Thank you for the kind review. Our housekeeping staff is wonderful and will pass on the message. Regards, Rita

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent stay
Stayed in a nice little beach cottage that opens up to the ocean. Room was very clean. Overall it felt a bit overpriced for the value. Yes it’s ocean front but the beach is not really nice and there are prettier areas in Tortola to stay in. There is also no full kitchen which was common in all other places we stayed in the BVIs. Would recommend Fort Recovery if it was more reasonably priced.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 6박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
Thank you for your response. It is greatly appreciated.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
Thank you for your kind review as it is greatly appreciated.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
On the water front with a beautiful view but the cleaners did not change the sheets they just remade the bed this tell me i sleep on sheets that someone else sleeped on who hygiene practices i am unaware of. Also i kill alot of roaches that were in the room.
2018년 11월에 2박 숙박함
답변 제공: Rita 님, 2019년 1월 24일
New sheets are placed on our beds for every new check-in! Our sheets are changed every other day if you are here for a third day they are most certainly changed to a new set. We are sorry about the roaches but when it's dry they search for water and you must keep your screen doors shut. Sorry for that sad event of the roaches.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 11월에 2박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
Thank you for your kind response as it is greatly appreciated.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
We liked the charm of the property it was very quaint. A little rustic but I think they are working on it. Right on a small beach with small pool. No place to eat close by only problem. We stayed only one night.The ladies running the show are nice. Susan, Rita were very helpful.Rooms are a little dated but clean and cute. Actual fort right in middle of property
2018년 11월에 1박 숙박함
답변 제공: Anita MacShane Cottoy 님, 2018년 11월 27일
Thank you. The Fort thanks you very much as well. We are very proud if it also. It is one of the oldest Dutch Forts in the Caribbean . She also stood tall and proud right through the entire 2 devastating storms untouched and beautifully cleaned. There is alway something good in the worst situations. Thank you again for the lovey review.

10/10 - 훌륭해요

Joseph

Our stay here was due to a last minute change in our BVI vacation itinerary. We showed up on their doorstep at 7:30 am, but Rita and her team immediately went above and beyond to welcome us right in and get settled. The small beach area is super chill and actually had some decent easy snorkeling. The massages at the spa from Elizabeth were some of the best we ever had. And CC made us lunch from scratch on the spot that was delicious and fresh. Everyone here bent over backwards to make us feel welcome and comfortable - We'd definitely return and recommend it to our friends!
2018년 11월에 1박 숙박함
답변 제공: Rita 님, 2019년 1월 21일
Thank you for your kind review as it is greatly appreciated. I will be sure to tell CC about her lunch for you and Elizabeth for the massages. As for myself and my team, we are mostly interested in our guests comfort first and foremost. Thank you once again.

10/10 - 훌륭해요

Anne 님, Clarksburg, Ontario

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property did experience some damage from the Hurricanes of last year. What it lacks in imperfection is made up by the kind and efficient staff. it has a lovely beach and the rooms are spacious and comfortable.
2018년 11월에 2박 숙박함
답변 제공: Anita MacShane Cottot 님, 2018년 11월 27일
Thank you. Thank you from our staff . They are quite special. Looking forward to your return to see the great progress we are making..

10/10 - 훌륭해요

Diane 님, Orion IL

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our short 3 night stay at Fort Recovery. We had a beachfront one bedroom unit. Missed having a restaurant and food available but understand they are still recovering from last years hurricanes. Looking forward to staying there again next year when everything is open. The staff was very accommodating. Thank you.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Sasa 님, Manhattan Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Piece, beach, historic place, safe. Comfortable, noting missing.
2018년 8월에 1박 숙박함

8/10 - 좋아요

Anita 님, Philadelphia, PA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the beach, staff were all very gracious and accommodating, considering that it has not yet been a year since the hurricane devastation, Fort Recovery is doing remarkably well in their attempts to get back to full restoration.
2018년 7월에 2박 숙박함
답변 제공: Rita 님, 2018년 7월 25일
Thank you for your post. We are still working hard to restore up to full capacity.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Lovely people and property. Right on water. Glad they had a kitchen in the apartment we stayed.
2018년 6월에 1박 숙박함
답변 제공: Rita 님, 2018년 7월 25일
Thank you for your kind response.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay!
I booked this location last minute, and only due to the fact that the initial property I had booked (or thought I had booked), I had entered the wrong dates for. I live on St. Croix, and had gone over to Tortola for The Queen’s Birthday parade, and was on the ferry before I realized my mistake. But I’m glad I did as I thoroughly enjoyed my stay. I was early, but was shown to my room anyway by a very welcoming lady, and the room itself was very comfortable, and the view from the balcony was incredible! My only issue was the distance from town, and the cost of taxi fares to and from. When I return for a longer stay, I will definitely rent a car. Given that the West End ferry station was damaged during the hurricane, once repaired, I would definitely recommend taking the ferry to West End as opposed to Road Town as it will be closer. But again, I thoroughly enjoyed my stay at this location, and I found the staff very welcoming.
2018년 6월에 1박 숙박함
답변 제공: Rita 님, 2018년 7월 25일
Thank you kindly for your lovely response. Sorry that you had booked incorrectly but we always try to accommodate our guest. Hope that you do return and renting a car is advised to tour around the island as taxi fares are high.

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fort Recovery is in recovery mode
Our stay at Fort Recovery was nice. Our room was ready early and accommodated all of us (8) comfortably. They are still in repair mode there, but working very hard at getting back up to speed. The west end of the island was hit pretty hard by Irma, so the only restaurant available was Pusser’s at Soper’s hole. The hotel’s restaurant is not yet ready. We were able to get a taxi quickly and had lunch and bought dinner of pizzas to reheat at the hotel for dinner. Worked great and we saved in taxi fares. We swam in the pool and sat at the beach. Our room had a beautiful view. The staff were very helpful and accommodating.
2018년 5월에 1박 숙박함
답변 제공: Rita 님, 2018년 7월 25일
Thank you for your kind response as we are still rebuilding and our restaurant should be ready by August 15th.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

Andres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함

4/10 - 별로예요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Fort Recovery has not Revcovered yet
I can imagine Fort Recovery was great before the hurricane. Upon our arrival, there was no restaurant, no breakfast, no in room wifi, no TV. Originally the front desk person was very unhelpful. Only one bar / restaurant was open several miles away. We ended up renting a car since there was nothing within easy walking distance.
2018년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Irma Devastation
Property is still recovering from Hurricane Irma, lots of construction ongoing, swimming pool marginal at best, trash all around property, no TV, no coffee, no ice, no restaurant.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will definitely stay again
Very nice and Right on the water!
답변 제공: Rita 님, 2018년 5월 8일
Thank you for the pleasant review and we are pleased that you enjoyed your stay with us on the sand and sea.

2/10 - 너무 별로예요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
All photos and info are pre-hurricane. There are no amenities at all. The place was destroyed by the hurricane. Construction is ongoing and the work being performed is shoddy at best. There are locals living on site and they are very noisy late into the evening. This was my worst experience ever.
2018년 4월에 7박 숙박함
답변 제공: Anita 님, 2018년 4월 26일
So sorry you did not receive the satisfaction of more amenities. Your quite right about the WiiFi being a problem, however, it is a problem all over the island. The "locals" living on the site were not "locals." They were a poet group from different countries headed by a University teacher . If they were noisy I am so sorry . If you complained to us I hope that our staff corrected the situation. Thank you very much.

10/10 - 훌륭해요

Stan 님, Chicago, Il

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Even tho the island is still recovering from the hurricane, this property is a great location, a bit secluded from everything and very relaxing. The property is currently under repairs, but from what i see it will be back soon and better than ever! I really enjoyed the location, the staff was always friendly including the guys that were doing the repairs!! Next time i visit Tortola, this would be my hotel of choice!
2018년 3월에 10박 숙박함
답변 제공: anita 님, 2018년 4월 24일
Thank you, thank you We are progressing real fast and we have the pool going strong, the Spa is up and the rooms are great and newly restored. The staff thanks you as well and really work very hard to help. We will look forward to seeing you again.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and comfortable.
A nice place to stay for a night.

6/10 - 괜찮아요

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좋아요: 청결 상태, 객실의 편안함
Un bellissimo tramonto
Siamo stati molto bene durante il nostro soggiorno in questa struttura....forse l'albergo è un po' caro visto il complesso della struttura.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fort Recovery, a solid choice in BVI
The Fort Recovery Hotel was certainly nice, with a rustic feel and natural island setting. It is not a four star property however, and restaurant/bar service was weak.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic service, exceptionally clean and great food.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

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좋아요: 청결 상태
The restaurant was odd. It took an hour to get scrambled eggs for breakfast. It's not open for lunch. Dinner needs to be pre-ordered by 5 PM and is only available from 6 to 7. The atmosphere just really made you feel like you didn't belong and shouldn't be there.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just Lovely
The overall stay was excellent. The room was missing an iron and ironing board.

8/10 - 좋아요

Christine 님, Rochester, NH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet hotel on the beach
We only stayed for one night because we just took a day trip from our stay in St. John. Very friendly and accommodating staff. The manager called us a Safari truck to give us a tour of the island. Bouncer, our driver, was great! We spent 9 hours on and off the truck and whenever we called him, he was there. He made our visit. It's a nice place if you want to go and stay there for a few days or a week. Not really a lot in town except for souvenir shops. It's quite a distance so you need to hire a cab every time you go out.