야외 수영장, 10:00 ~ 18:00 오픈, 수영장 파라솔, 일광욕 의자

힐튼 베이케이션 클럽 칸쿤 리조트 라스베이거스 여행 후기

3.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1922개 이용 후기 중 917개" "
평점 8 - 좋아요. 1922개 이용 후기 중 472개" "
평점 6 - 괜찮아요. 1922개 이용 후기 중 248개" "
평점 4 - 별로예요. 1922개 이용 후기 중 132개" "
평점 2 - 너무 별로예요. 1922개 이용 후기 중 153개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Monica 님, riverside

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Malologa 님, Kapolei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Fabiola

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had a tick or something
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was very beautiful and the staff was excellent and it was a very nice stay we definitely will be going back.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Jason

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff very friendly and attentive. The amount of staff is the real issue here. I would leave photos of the property if this was possible. This property has two pools and some waterslides. The staffing for lifeguards only allowed a very small portion of the pool to be open. Two of the days the water slides were closed and 3/4 of the pool. Not enough staffing. several hot tubs also closed. The pool times are clearly posted but the pool is not open on time. This was the case for our entire trip. Again not enough staffing. This is not the fault of the staff but a management issue. Staff that was there was very nice and seamed to care just could not do anything about it. This property was constantly filled with a staff that was selling time share and people that they were selling it to. I booked on Expedia thinking it was a resort hotel. Clearly it is a timeshare resort run by Hilton. Room was as expected in the pictures when booking. Take your family elsewhere if you are booking with kids. Away from strip is the reason we booked but no amenities staffed is the reason we wont be back. I defiantly spoke with many other guests that felt this same way.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

PETER E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice little getaway
2024년 4월에 3박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great m beautiful
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
All good
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Olivia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is close enough to places like the Vegas strip, airport, Fremont St. that it's easy enough to drive or catch a cheap Uber straight from the hotel for a night out or a day exploring the city and then come back to the hotel. The hotel itself had a decent lounge and pool area and just overall felt a bit safer and more quite than some of the other hotels my friend and I explored during our time in Vegas.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

JoNan

좋아요: 청결 상태
Wgen i arrived, they gave me a room that had not been cleaned, it was 11:30 at night and had to wsiy until the git me another room. Room service does not start until 8:00 am. No way to get coffee if your an esrly riser, coffee pot on room was not fit to use. Room was clean, but no way a luxury hotel.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Underground parking. the only other is the construction all around the building
2024년 4월에 5박 숙박함

4/10 - 별로예요

Alexis

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스
I was very disappointed with the management response at this location. We had a electrical shortage in the room that created a spark and ruined a necklace next to the outlet. I had to attempt to contact management 3 times before getting a response. We still haven't resolved the issue after checking out. We also could not leave our windows or balcony door open because of so many guests smoking weed and making our room smell like it. The front pool was often closed due to lack of staff. Overall a disappointing visit.
2024년 4월에 3박 숙박함
답변 제공: Liana C. 님, 2024년 4월 19일
Thank you for choosing Cancun Resort! We are sorry that there were some issues with your stay. We take pride in providing exceptional service and we clearly missed the mark in this instance. We will share this feedback with our team in an effort to improve moving forward. We apologize for the inconvenience and hope to see you again so that we can offer a better experience.

8/10 - 좋아요

Pamela

연인과의 여행, 출장 여행
좋아요: 숙박 시설 상태 및 시설
Front desk unfriendly
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Astrid

아이를 동반한 가족 여행
별로예요: 청결 상태
Está bien , pero honestamente si les falta limpieza en los cuartos . No todo el personal es atento , cuando preguntamos si alguien hablaba español el joven que nos atendió de un inicio se molestó . Si tienes que mejorar esos detalles !
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

10/10 - 훌륭해요

Marjorie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly, communication was a huge factor as they frequently made sure we had everything we needed.
2024년 4월에 5박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 4박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

6/10 - 괜찮아요

Cody David

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort and for rating your recent visit! We are sorry that we did not provide you with a totally satisfying experience. We hope to have the chance to host you again and improve upon this stay.

10/10 - 훌륭해요

Ruby

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a really great place if you’re traveling with family! It is a 10-15min drive to the strip but other than that the resort is so cute and suites are spacious!
2024년 4월에 4박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort! We appreciate the wonderful feedback and are happy to hear that you enjoyed your stay. We take pride in providing guests with a memorable vacation experience. We hope to see you again soon!

10/10 - 훌륭해요

Tracy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite enjoyed our stay here! Our 2 room condo was fantastic. Beautiful pool area & the pool bar food was great. Easy uber ride to the strip. Highly reccomend!
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort! We are elated to hear that you enjoyed your stay. Comments such as this are what drives our team to provide such a wonderful experience day after day. We appreciate the review and hope you visit us again!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish there was strip transportation
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 19일
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

8/10 - 좋아요

Risa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We really liked easy check in, full kitchen, convenience, and friendly staff. We didn’t like that it was noisy 24 hours per day, a little outdated, and the toilet in bathroom ran the whole time.
2024년 4월에 5박 숙박함
답변 제공: Juliane 님, 2024년 4월 12일
Thank you for choosing Cancun Resort! We are happy that you did enjoy your stay for the most part but we do understand that some slight improvements can be made. We hope to have the chance to have you as our guest again so that we can earn a perfect score!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 13일
Thank you for the awesome rating!

10/10 - 훌륭해요

MARIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Juliane 님, 2024년 4월 13일
Thank you for your time and giving us a great rating!

8/10 - 좋아요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 13일
Thank you for your rating we hope you give us another chance in the future!

10/10 - 훌륭해요

Quiche

가족 여행
좋아요: 편의 시설/서비스
GREAT TRIP and we will be back!!
2024년 4월에 5박 숙박함
답변 제공: Juliane 님, 2024년 4월 12일
Thank you for choosing Cancun Resort! We can’t wait to share this wonderful review with our team! Feedback such as this motivates us to always do our best to provide a memorable stay for our guests. We hope you visit us again soon!

8/10 - 좋아요

Nicholas

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great place to stay. Only problem was i phoned for bedding for the pull out couch to put my kids to bed at 7:30pm and did not recoeve it untill 12:20am despite me calling down several times.
2024년 4월에 7박 숙박함
답변 제공: Juliane 님, 2024년 4월 12일
Thank you for choosing Cancun Resort! We are happy that you did enjoy your stay for the most part but we do understand that some slight improvements can be made. We hope to have the chance to have you as our guest again so that we can earn a perfect score!

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt clean and new. Very comfortable and spacious. The only complaint was the full pool was not open and the cafe food was terrible.
2024년 3월에 4박 숙박함
답변 제공: Juliane 님, 2024년 4월 12일
Thank you for choosing Cancun Resort and for the perfect score! We are so happy that we were able to provide you with a great experience. We hope you have a chance to visit us again soon!

8/10 - 좋아요

Jme

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, the property was a little dated my only complaint was that I’m pretty sure our mattress was from the grand opening of the property. It was bowing in the middle as if a 400 pound person had been sleeping in it for the past month. In the end I would recommend for larger parties without hesitation.
2024년 4월에 3박 숙박함
답변 제공: Juliane 님, 2024년 4월 12일
Thank you for choosing Cancun Resort! We are happy that you did enjoy your stay for the most part but we do understand that some slight improvements can be made. We hope to have the chance to have you as our guest again so that we can earn a perfect score!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, rooms are very nice, pool area is clean & many options, CARIBE BAR has good food
2024년 4월에 5박 숙박함
답변 제공: Juliane 님, 2024년 4월 12일
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

10/10 - 훌륭해요

Marita

좋아요: 청결 상태, 직원 및 서비스
Ariel the housekeeper houseman was very polite and was helpful. The area and vicinity is accessible to shopping, dining, casino nearby and transportation is very good too. This is a good place to stay if you’re travelling with your family over all
2024년 3월에 7박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 9일
Thank you for choosing Cancun Resort! We appreciate the wonderful feedback and are happy to hear that you enjoyed your stay. We take pride in providing guests with a memorable vacation experience. We hope to see you again soon!

6/10 - 괜찮아요

Lourdes

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
There is no ventilation in the rooms. I could smell what other people were cooking and it would linger. Also, you can hear people in the other rooms.
2024년 3월에 2박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the comments about your recent stay! We always appreciate the feedback as it helps us improve our overall guest experience. We are sorry that there were some issues with your visit. We will do our best to use these comments and be better in the future. We hope you return so that we can provide you with a better stay.

10/10 - 훌륭해요

David

좋아요: 숙박 시설 상태 및 시설
Excellent
2024년 3월에 7박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the outstanding review! We are grateful that we had the opportunity to provide an exceptional vacation experience for you and your family! We hope to see you again soon!

6/10 - 괜찮아요

Cozette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Overall good stay. The front desk wasn't super friendly when we checked in. But the room was mostly nice. The showers in both rooms still had a lot of random hair from other people before us. It's nice to have a kitchen in the room and the bed was comfy.
2024년 4월에 2박 숙박함
답변 제공: Cancun Resort 님, 2024년 4월 7일
Thank you for choosing Cancun Resort! We appreciate the feedback about your recent stay. We are sorry that some things did not go well with your stay. We will share these comments with our team in an effort to improve our guest service. We hope you return so that we can provide a better experience.

6/10 - 괜찮아요

Jamee

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
This property has a fair mix of pros and cons. Pros: Clean, safe, family friendly, extremely quiet, spacious rooms, fun pool area, close enough to the strip to be convenient, far enough away to be calm and quiet. Cons: This property doesn't seem to be managed well at all. Certainly not to typical Hilton standards. My family came for the pools and waterslides. I called prior to making my reservation to ensure that the pools and slides would be open. Upon arrival this was not the case. Only 1 of the 8 days of our stay were all the slides in operation. Most of the days none of the slides were open or they would be open briefly and then abruptly close. We were told this was due to "staffing issues." Since the waterslides were the entire reason we chose this hotel, this was extremely disappointing. With an 8 day stay you only get room cleaning one time. This quickly became a nuisance as trash piled up and we ran out of consumables like toilet paper and coffee. When housekeeping did service the room they did not clean anything, only made the bed and brought fresh towels. The housekeeper took all the linens off the sofa bed my kids were sleeping on and then did not replace them. We got home late to no place for the kids to sleep! It took 4 interactions with the front desk over a 2 hour period to get sheets for that bed. It was after midnight by the time my kids were able to get to sleep. One toilet ran constantly and the thermostat didn't work at all. I expected more from Hilton.
2024년 3월에 7박 숙박함
답변 제공: Cancun Resort 님, 2024년 4월 7일
Thank you for choosing Cancun Resort! We appreciate the feedback about your recent stay. We are sorry that some things did not go well with your stay. We will share these comments with our team in an effort to improve our guest service. We hope you return so that we can provide a better experience.

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스
Service and cleanliness were fine.
2024년 4월에 5박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the wonderful score! We are always happy to provide our guests with a satisfactory experience but we hope we can one day have the opportunity to host you again and turn this into a perfect rating!

8/10 - 좋아요

Annette

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property had everything we wanted but we were disappointed that pools and slides were closed during our stay. Our room was not ready for check in until 6:30pm (it should be ready at 4 and we arrived around 5:25). We had our dinner in the car and had to wait. We would return but hope to have a fuller experience next time.
2024년 4월에 4박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the great rating! We appreciate you taking the time to share your recent experience with us! We are always working hard to provide our guests with an exceptional experience. We hope you return so that we can turn this into a perfect score!

8/10 - 좋아요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one restaurant. Pool was great. Staff was outstanding.
2024년 3월에 5박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort! We are grateful for the opportunity to have you as our guest and we appreciate the awesome feedback! We would be delighted to have you as our guest again and have the chance to earn a perfect rating!

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the perfect score! We are so happy that we were able to provide you with a great experience. We hope you have a chance to visit us again soon!

6/10 - 괜찮아요

Andrea

별로예요: 청결 상태, 직원 및 서비스
Great place to stay if you are looking for something of more a condo style accommodation. However, we booked this accommodation for the water slides which were closed most of the time due to staffing. The rugs in the halls were not clean. The unit was clean. Only one garbage bag provided. One day of housekeeping provided during our one week stay and the only thing they did was give us clean towels. $20 cab ride to mandalay bay. Ok if you have a car to get around. There is a grocery store across the street.
2024년 3월에 5박 숙박함
답변 제공: Liana C. 님, 2024년 4월 6일
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

8/10 - 좋아요

SAM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience! Thanks!
2024년 4월에 1박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort! We are grateful for the opportunity to have you as our guest, and we appreciate the awesome feedback! We would be delighted to have you as our guest again and have the chance to earn a perfect rating!

6/10 - 괜찮아요

Melise

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We really enjoyed staying here. We had a unit that was newly renovated. Our only complaint was the slides were only open 6 hours a day and only 2 slides at a time. Half the pool was also closed the entire time and they limited the pool hours for the portion that was open. They said they’ve been short staffed. A little disappointing when the pool is why we came.
2024년 4월에 3박 숙박함
답변 제공: Liana C. 님, 2024년 4월 6일
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

6/10 - 괜찮아요

Beatriz

가족 여행
별로예요: 숙박 시설 상태 및 시설
Despite booking more than one month in advance, when we got there, there were no rooms available. Had to wait more than 2 hrs for a room and hotel did not comp anything for thw inconvenience. Various notifacations were sent letting me know that the pool was going to be open by March 18th, but half of the pool, the best part, was closed all 4 days we were there. I also dont appreciate them pushing to attend one of their membership meetings. They kept calling and calling the room as soon as they knew we were there. If I wanted to be a member, I would have attended on my own.
2024년 4월에 3박 숙박함
답변 제공: Liana C. 님, 2024년 4월 6일
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

6/10 - 괜찮아요

Marilyn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and the rooms were too. It was nice to have a full kitchen. There was inadequate staffing of lifeguards at the pools which resulted in some of the pools to be closed. We brought 14 grandkids and their parents for Spring break just for the pools and slides at this property. Staff were helpful and friendly. Elevators we slow and at least one in our building was closed while we were there.
2024년 4월에 3박 숙박함
답변 제공: Liana C. 님, 2024년 4월 6일
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

10/10 - 훌륭해요

Nichole

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone there was very helpful. Romeo, the maintenance worker went above and beyond for my family. We will absolutely stay here again.
2024년 3월에 3박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the outstanding review! We are grateful that we had the opportunity to provide an exceptional vacation experience for you and your family! We hope to see you again soon!

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the wonderful score! We are always happy to provide our guests with a satisfactory experience but we hope we can one day have the opportunity to host you again and turn this into a perfect rating!

4/10 - 별로예요

Derrick

좋아요: 직원 및 서비스
For price in Vegas I go my moneys worth
2024년 3월에 3박 숙박함
답변 제공: Liana C. 님, 2024년 4월 5일
Thank you for choosing Cancun Resort and for sharing your recent stay with us! We are so sorry to hear that you were not happy with your visit. We pride ourselves on providing a memorable vacation experience and we are disappointed to have fell short in this instance. We will share your comments with the team and hope you give us another opportunity to improve upon this visit.

10/10 - 훌륭해요

Emily

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved that it was away from the strip, but very accessible to get to the strip. It was so nice. I didn't know that our room was a whole apartment including stove and dishwasher and dishes. Also had access to a washer and dryer. The only thing we would complain about was that the pool closed earlier than expected.
2024년 3월에 4박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort! We appreciate the wonderful feedback and are happy to hear that you enjoyed your stay. We take pride in providing guests with a memorable vacation experience. We hope to see you again soon!

10/10 - 훌륭해요

Vanji 님, Perry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was kind of worried to stay here after reading some of the reviews on yelp. I was pleasantly surprised how nice and big the rooms were. Also people complained about time share pressures, but we were never approached by anything to do a timeshares. Luckily. I will definitely stay here again.
2024년 3월에 4박 숙박함
답변 제공: Justin Robbins - FOM 님, 2024년 4월 8일
Thank you for choosing Cancun Resort and for the outstanding review! We are grateful that we had the opportunity to provide an exceptional vacation experience for you and your family! We hope to see you again soon!