Hello Mr. Tae Yun, First of all we are sincerely grateful for your choice of Von Hotels for holidays. Thank you for the time you found to write a review. We appreciate our guest’s opinion while we are working for you and we are doing all the best to improve our service ant to arrange the best opportunities for your holidays. Your notifications according to wi fi are shared with IT department’s manager. It will checked and improved for a better service for our Guests. We hope to see you again. Best wishes to you and your family. VONRRESORT Golden Coast Guest Relation Team

Değerli Misafirimiz,Öncelikle VONRESORT Otellerini tercih ettiğiniz için teşekkür ederiz.Değerli zamanınızı ayırıp, işletmemizle alakalı görüşlerinizi bizlerle paylaşmanız bizleri çok memnun etti.Sizleri tekrar VONRESORT Otellerinde görmekten memnuniyet duyarız.Saygılarımızla,VONRESORT OtelleriMisafir İlişkileri Departmanı

Dear Guest,First of all we would like to thank you for choosing VONRESORT Hotels and taking your valuable time to share your feelings and experience about your stay with us. We are sincerely sorry to learn that an incident occurred during your vacation. We would like to add, in turn, that the Guest Relations Department is always ready to help and do everything possible for a comfortable stay of guests and satisfaction of requests, including any health issues and appropriate assistance in this.All VONRESORT team hope to welcome you back soon and make your future stays much more memorable.Kind Regards,VONRESORT HotelsGuest Relation Department

Değerli Misafirimiz,Öncelikle VONRESORT Otellerini tercih ettiğiniz için teşekkür ederiz.Değerli zamanınızı ayırıp, işletmemizle alakalı görüşlerinizi bizlerle paylaşmanız bizleri çok memnun etti.Sizleri tekrar VONRESORT Otellerinde görmekten memnuniyet duyarız.Saygılarımızla,VONRESORT OtelleriMisafir İlişkileri Departmanı

Dear Guest,First of all we would like to thank you for choosing VONRESORT Hotels and taking your valuable time to share your feelings and experience about your stay with us. All VONRESORT team hope to welcome you back soon and make your future stays much more memorable.Kind Regards,VONRESORT HotelsGuest Relations Department

Liebe Gäste,Wir möchten uns herzlich für die Bewertung bedanken. Wir freuen uns sehr, dass wir Ihnen einen wunderschönen Urlaub bereiten konnten.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,VONRESORT HotelsTeam der Gästebetreuung

Dear Guest,First of all, we would like to thank you for choosing VONRESORT Hotels and spending your precious time to evaluate the quality of your holiday.All VONRESORT team hope to welcome you back soon and make your future stays much more memorable.Kind Regards,VONRESORT HotelsGuest Relations Department

Dear guest,First of all we would like to send our warm gretings from Vonresort Hotels,we would like to thank for interest to us, Best regards Vonresort Hotels

Уважаемые гости, Для начала позвольте выразить Вам искреннюю благодарность за то, что для своего отдыха Вы предпочли наш отель, а также нашли время написать добрый отзыв и поддержали нас высокими оценками. Нам очень приятно осознавать, что труд наших сотрудников не остался незамеченным. Мы будем счастливы встрече с Вами вновь, двери VONRESORT Hotels всегда радушо открыты для Вас и Ваших друзей! С наилyчшими пожеланиями, VONRESORT Golden Beach Guest Relatiom Team

Lieber Gast. Das gesamte Team möchte sich in aller Form dafür bedanken, dass Sie sich die Zeit genommen haben, um VONRESORT Golden Coast so ausführlich zu bewerten und für die Weiterempfehlung! Das Bestreben unseres Hotels ist es, unseren Gästen eine professionelle Dienstleistung und ein hohes Maß an Qualität zu bieten, deshalb versuchen wir unseren Gästen nur das Beste zu bieten, die Mahlzeiten in ruhiger Atmosphäre, ein spannendes Unterhaltungsprogramm und einen wunderschönen Urlaub am sauberen Strand. Trotztallem freuen wir uns im voraus Sie bei uns im VONRESORT HOTEL`S zum wiederholten mal begrüssen zu dürfen. Mit freundlichen Grüssen Ihr VONRESORT Golden Coast Team

Dear Michael! We are very sorry to learn that rest with us has not lived up to your expectations and you was dissapointed. On behalf of the whole team we apologize for the prevailing unpleasant situations. In turn, I would like to note that the management and the hotel staff are not responsible for the things left by the guests outside the safe in the room. We hope that you will give us the opportunity to welcome you again and to approve the high service of VONRESORT Hotels. Once again accept our apologies. With best regards, VONRESORT Golden Beach Guest Relation Team.

Değerli Konuğumuz Sinem Hanım, Yorumlarınızla bizleri değerlendirdiğiniz için teşekkür ederiz. Saygılarımızla, VONRESORT GOLDEN Beach Misafir İlişkileri Ekib

Dear Erik, first of all we would like to thank you for choosing our hotel as a place of your holiday on the Turkish riviera. At the same time we regret of your holiday discontent. Thank you very much for your comments, which are very important for us in order to correct the mistakes in our future work. We will surely take a note and do our best in order to create more comfortable holiday conditions for our guests. Thank you once again. Best wishes, VONRESORT GOLDEN BEACH Guest Relation Team

Dear Alan, thank you for rating us but we didn't accept your review. If you were not satisfied with our hotel, you could contact the Guest Relation Department. We would help you and do our best oder to create more comfortable holiday conditions for you. At the same time it was very kind of you to write your comments about your holiday experience. Best wishes, VONRESORT GOLDEN BEACH Guest Relation Team

Değerli Konuğumuz İhsan Bey, Öncelikle VONRESORT Golden Beach otelde misafirimiz olduğunuz için çok teşekkür ederiz.Tarafımıza gelen bütün talep ve istekleri aynı mesafeden değerlendirmeye ve en kısa sürede çözüme ulaştırmayı hedeflemekteyiz. Memnun kalmadığınız noktalar gerekli departmanlara iletilecek olup,inceleme ve değerlendirmeler yapılacaktır. Sizlere daha iyi bir hizmet vermek ve yenilenen yüzümüzle tekrar tesisimizde görmek isteriz. Saygılarımızla, VONRESORT Golden Beach Misafir İlişkileri Departmanı

Değerli Konuğumuz Emrah Bey, Öncelikle VONRESORT Golden Beach otelde misafirimiz olduğunuz için çok teşekkür ederiz.Tarafımıza gelen bütün talep ve istekleri aynı mesafeden değerlendirmeye ve en kısa sürede çözüme ulaştırmayı hedeflemekteyiz. Memnun kalmadığınız noktalar gerekli departmanlara iletilecek olup,inceleme ve değerlendirmeler yapılacaktır.Lobi barda 24 saat içecek hizmeti verilmekte, diğer barlarımızın kapanış saatleri konseptte belirtilmektedir. Her barımız faklı konsepte mensup olduğu için her barda da faklı markalarda hem yerli hem de yabancı alkollü içecekler bulunmaktadır. Dışarıda kolay kolay satılmayan alkoller olduğu için ismini duymamış olmanız normaldir.Yerli olmayan içkiler haricindeki bütün içkilerimiz ücretlidir. Rakı çeşidi olarak demlen ve yeni rakıyı ücretsiz olarak vermekteyiz. Meyve suları tetra pak olarak verilmektedir. Eğer ultra herşey dahil misafiri değilseniz gece 00:00'den sonra içecekler ücretlidir ve giriş yaptığınız ilk gün resepsiyonda bilgi olarak verilir. Saygılarımızla, VONRESORT Golden Beach Misafir İlişkileri Departmanı

Здравствуйте, дорогая Tatyana, Вся команда VONRESORT Hotels благодарна Вам за предпочтение нашего отеля и за оказанное Вами доверие. Спасибо Вам за прекрасный, теплый отзыв. Мы рады, что смогли подтвердить нашим сервисом высокую категорию отеля и оставить в Вашей памяти только добрые позитивные воспоминания о нас.Очень рады, что Вы оценили пирс и его достоинства. Ваши похвалы – лучшая награда за проделанную нами работу. Еще раз искренне благодарим Вас. Надеемся на новые встречи с Вами в VONRESORT. С наилучшими пожеланиями, VONRESORT Golden Coast Отдел по Работе с Гостями

Hello Mrs. Kati, First of all we are sincerely grateful for your choice of VONRESORT Hotels for holidays. Thank you for the time you found to write a review. We appreciate our guest’s opinion while we are working for you and we are doing all the best to improve our service ant to arrange the best opportunities for your holidays. Your notifications according to wi fi are shared with IT department’s manager. It will checked and improved for a better service for our Guests. We hope to see you again. Best wishes to you and your family. VONRRESORT Golden Coast Guest Relation Team

Dear Guest! Thank you so much for your review. VONRESORT Hotels Team is working for our guests. It is very pleasant to know that you enjoyed your holidays in VONRESORT Hotels. We are working for you and for your comfortable stay during holidays. We hope to see you again. Best wishes. VONRESORT Golden Beach Guest Relation Team

Sehr geehrte Seven, Vorerst wünschen wir Ihnen einen schönen Tag. Es ist schön zu hören das sie zum zweiten für uns entschieden haben. Das sie mit genuss Essen und Trinken könnten freut uns sehr. Ihr Lob an die einzelnen Bereiche werden weitergeleitet. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr VON Club Golden Beach Team

Sehr geehrter Heer Gero, Wir werden uns ihre Kritik zu Herzen nehmen und sind stets bemüht uns in jeder Hinsicht zu verbessern. Das Bestreben unseres Hotels ist es, unseren Gästen eine professionelle Dienstleistung und ein hohes Maß an Qualität zu bieten, deshalb versuchen wir unseren Gästen nur das Beste zu bieten, die Mahlzeiten in ruhiger Atmosphäre, ein spannendes Unterhaltungsprogramm und einen wunderschönen Urlaub am sauberen Strand. Trotztallem freuen wir uns im voraus Sie bei uns im VONRESORT HOTEL`S zum wiederholten mal begrüssen zu dürfen. Mit freundlichen Grüssen Ihr VONRESORT Golden Beach Team

Здравствуйте дорогая Светлана, Спасибо большое за доброжательный отзыв о нашем отеле. Мы очень рады, что Вы остались довольны качеством сервиса всех подразделений отеля, и насладились доброжелательной атмосферой , царящей в Von Hotels. Спасибо , что Вы отметили в отзыве наличие аквапарка, упомянули о прекрасной территори отеля и о наличии всего необходимого для незабываемого семейного отдыха. Мы работаем для Вас и Ваши теплые отзывы - это главное вознаграждение для всей команды Von Hotels. Надеемся, отдых в Von Hotels станет для Вас приятной традицией. Непременно ждем Вас вновь и вновь! Von Club Golden Beach Ольга Чичек

Dear Guest, Thank you for your kind words and positive feedback. We are delighted to know that you had a pleasant stay at VON Club Golden Beach and you really enjoyed the hotel facilities, cuisine experience, our entertainmenr programm and a great Aquapark. We appreciate your compliments. Looking forward to welcoming you back again soon. Best regards Von Resort Golden Coast Guest Relation Team Olga Chichek

Sehr geehrter Gast, das gesamte Team möchte sich in aller Form dafür bedanken, dass Sie sich die Zeit genommen haben, um VONRESORT Golden Beach zu bewerten und für Weiterempfehlungen! Ihr Kommentar ist sehr wichtig für uns, denn Ihre Rückmeldung hilft uns bei der Auswertung unserer Arbeit und gibt uns Anregungen für die inhaltliche und organisatorische Weiterverbesserung unserer zukünftiger Tätigkeit. Das Bestreben unseres Hotels ist es, unseren Gästen eine professionelle Dienstleistung und ein hohes Maß an Qualität zu bieten, die Wünsche besonders unserer Stammgäste liegen uns sehr am Herzen, deshalb versuchen wir unseren Gästen nur das Beste anzubieten: die Mahlzeiten in ruhiger Atmosphäre, ein spannendes Unterhaltungsprogramm und einen wunderschönen Urlaub am sauberen Strand. Wir freuen uns im Voraus, Sie bei uns im Hotel nochmal begrüßen zu dürfen.

Liebe Gast, Wir bedanken uns vielmals für die Rückmeldung zu Ihrem Aufenthalt hier bei uns im VON Club Golden Beach. Dies schätzen wir wirklich sehr und es freut uns natürlich besonders das Sie sich wohl bei uns gefühlt haben. Gerne freuen wir uns im sie bei uns im Club begrüssen zu dürfen. Mit freundlichen Grüssen Ihr VON Hotels Team

Dear Guest, We are grateful for your choice of Von Hotels for vacation. Thank you for spare your time to write a review and to share your experience. It is pleasant to know that your child had fun during the holiday and you appreciated our Aqua Park and great hotel’s facilities. Your notifications considering housekeeping staff are shared to Housekeeping manager and we will pay attention to it. Hopefully we will see you again in Von Hotels and we will do our best to provide a best service for you at every visit. Von Resort Golden Coast Guest Relation Team Olga Chichek