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하우스 부티크 에코 호텔 여행 후기

3 out of 5
하우스 부티크 에코 호텔
No 76., Street 57, BKK1, Chamka Morn, Phnom Penh, Phnom Penh

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 58개 이용 후기 중 28개" "
평점 8 - 좋아요. 58개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 58개 이용 후기 중 8개" "
평점 4 - 별로예요. 58개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 58개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

eunyoung

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
아담한 부티끄 호텔,,,직원분들 모두 친절,,, 단!!! 룸 청소는 아쉬움이 많이 남음,,,침구 교체는 깨끗하였으나, 바닥과 욕실의 청소가 매우 미흡,,, 예약 된 2개의 방 중에 하나의 방에서 천장이 누수되어 중간에 방을 교체하게되어 조금의 찝찝함이 남게됨,,,
2018년 10월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함

8/10 - 좋아요

Mark

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Scheftsik

2023년 1월에 2박 숙박함

4/10 - 별로예요

Catherine

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I booked a budget double room so I wasn't expecting anything amazing, but it falls short of standard. The room is extremely tiny with barely any room to walk around the bed. The room was just in immediate need of update; the shower fixture fell off. I didn't use the pool but it looked clean and inviting. I love the green concept, but I cannot recommend booking a double room.
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
my second time staying in this hotel and i like it.
2019년 4월에 1박 숙박함
답변 제공: KSim 님, 2019년 5월 3일
Thank you for staying at our hotel, we are delight to serve you with our best. Please feel free to let us know in order to be more efficiency toward our service.

8/10 - 좋아요

Mohammed ghadafi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

WATANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Good hotel but hot inside the room
Location is quite far from Royal Palace by walk. Not so far from Toul Sleng museum. Hotel facility is good and relaxed. The worst thing is air condition was not good. It is very hot inside the room. Although I told them to fix, but it was not solved at all. Totally, it is bad design about air condition position (too far from bed).
2018년 10월에 2박 숙박함

8/10 - 좋아요

Gel 님, Poipet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel. love the ambiance the staff are friendly and approachable. loved their pool.
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was perfect! I love it a lot. The bedroom had such a nice and zen design. I was so impressed by how nice the personal was.
2018년 8월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Only ok
The city in general was not great as it is well known for muggings. The area the hotel is located in is again not great, the lighting could have been better and it felt unsafe walking around. It is however only a 15min walk to the museum, I would recommend taking a tuk tuk though due to the volume of people we spoke to that had been mugged. The hotel and room was quite comfortable and clean. The food at the hotel was not good and lacked quality. Overall this hotel is fine if you just want somewhere to sleep.
2018년 8월에 1박 숙박함

8/10 - 좋아요

Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice out of the way hotel
Nice place. Not too mu/ch nearby within waking distance.
2018년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함

8/10 - 좋아요

Juergen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

AUROREA 님, Bariloche

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Éviter les chambre "budget "
Une offre spéciale? Décevante. La chambre: des traces sales sur les murs d'une chambre petite avec vue sur le mur d'en face situé à 2/3 mètres, juste au dessus de la reception avec les bavardages de gens et l'odeur de cigarette malgré les fenêtres fermées. Pas de possibilité de suspendre ses vêtements, faute de placard... Le bon côté : le soleil n'entre pas dans la chambre, elle reste donc fraîche. La salle de bain correcte mais se doucher avec des cafards sortis affolés des conduits d'évacuation au premier contact avec l'eau n'est pas pour plaire. Pour les autres chambres je ne sais pas. L'accueil est très bon. Des gens charmants qui relèvent le niveau de l'hôtel. La piscine circulaire et bienvenue mais la plus grande partie du temps dans l'ombre ainsi que les chaises longues... Le petit dejeuner: du pain avec l'œuf au plat mais pas assez de beurre pour finir le pain. Le cafe en trop petite quantité . Le restaurant convenable.. Nuits tranquilles quand les voisins cessent de crier dans la rue
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay and place!
The hotel was clean, modern and a lovely decor with some quirky features. The room was the same style, very comfortable bed and great facilities. The staff were lovely, friendly and could not do enough for you. The breakfast was tasty yet had a slightly basic menu in comparison to hotels i have stayed at that are lower in star and price. The pool was amazing after a hot day exploring, the only issue was outside people being able to use it. I had no issue with people using it but on occasions people from outside would pay to use it and there would be no space, towels or even chairs for people actually paying to stay in the hotel to use. Overall though the stay was very pleasant.
2017년 11월에 3박 숙박함

8/10 - 좋아요

Deirdre 님, leeds

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A small quiet hotel with great disabled access
A haven of calm in Phnom Pen. We asked to be moved from the ground floor room next to the breakfast bar and it was no problem. There was no hot water in the shower. But that was the only negative.They have a wheelchair accessible tuktuk at the front door. Impressive.
2017년 11월에 3박 숙박함

8/10 - 좋아요

Tore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overally, a nice hotel. The management has to address that an included breakfast room rate MUST contain coffie/tea AND a juice/water/etc.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

christophe 님, france

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tres bonne hôtel plusieurs fois que j y retourne je ne suis jamais decu
2017년 8월에 16박 숙박함

8/10 - 좋아요

Henk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice city hotel
Great place Nice people pool is ok Food a little bit to expensive Tuk tuk drivers nearby taken you to any place
2017년 8월에 3박 숙박함

6/10 - 괜찮아요

DS 님, Tokyo

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
利用する目的によって評価が分かれるホテル。
従業員のモチベーションは高く、上品なホテル。都会の喧騒を忘れて読書でもしてゆっくり過ごしたいという人にはぴったりな場所。ホテル内の食事メニューも大変充実している。2017年6月段階の話だが、WiFi環境が十分ではない。アカウント1につき、1WiFiという考え方もこの時世にそぐわない。そしてスピード計測すると、1Mにも満たない低速だった。（ほぼ全時間）これは後でわかったことだが、プノンペンは同じ市内でもネットの速度が不安定ということ 。自分はホテルのWiFi以外にsmart社のシムも契約したが、残念ながらこれも1M満たない速度だった。（場所を変えると6M程度）つまりホテルのルーターがうんぬんという話よりも、この地区はネットが繋がりにくいということだ。ビジネス利用で使う場合は話にならない。自分はホテルでゆっくりすべく時間を全て放棄して、近隣のカフェにいってPCやスマホを使った。限られた時間の中で無駄な時間と経費を使わざるを得なかったことは全く評価に値しない。 ちなみに全室禁煙。喫煙場所は1階の共用部のみ。深夜を超えると入口の門が閉まるため、夜間の外出にもあまりむかない。他でも出ているが、アメニティは石鹸のみ。宿泊する人は持ち込みする事をお勧めしたい。 ■参考までに（ホテルからのトゥクトゥク移動費）2017 ・リバーサイド　　　　　　　　約3ドル ・イオンモール　　　　　　　　約2ドル ・空港　　　　　　　　　　　　約8ドル ・キリングフィールド（往復）　約20ドル
2017년 6월에 6박 숙박함
답변 제공: Ratna 님, 2017년 7월 18일
Dear Valued Customer, Thanks for your feedback and sorry for this inconvenience! It was an error with our Wi-Fi Hotsport and now it is fixed. Thanks for your understanding and Hope to see you again soon! Best Regards,

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 7박 숙박함
Dear Sir or Madam, We really appreciate for giving us perfect rate. If you enjoyed your stay, please tell your friends or others! Hope to see you again soon! Best Regards, Ratna

8/10 - 좋아요

K.S 님, JAPAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
イーオンモールに比較的近くて便利な立地
比較的近くても歩くには遠い程度です。閑静な住宅地にあり、静かにくつろげるホテルです。 プールは小さいですが、綺麗です。全部屋からプールは眺めることができます。テラス付きの 部屋がおすすめです。
답변 제공: Ratna 님, 2017년 6월 27일
Dear K.S, Thanks for your review and if you enjoyed stay with us, please tell your friends or others! Hope to see you again soon! Best Regards, Ratna

10/10 - 훌륭해요

HeyCoelle 님, Köln

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kleines Stadthotel zum wohlfühlen
Ich habe sieben Nächte hier verbracht und mich sehr wohl gefühlt. Besonders hervorzuheben ist die Freundlichkeit des Personals. Frühstücksangebot eher überschaubar! Nach einem anstrengenden Tag ist der Pool besonders erfrischend, kleine Speisekarte mit leckerm essen und gute Coctails- nicht nur zur Happy Hour Zeit haben den Aufenthalt abgerundet. Bei meinem nächsten Aufenthalt in Phnom Penh würde ich gerne wieder hier nächtigen:)
답변 제공: Ratna 님, 2017년 5월 10일
Dear HeyCoelle, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love this place!
This is the second time I have stayed at this hotel and I love it. The staff are lovely and helpful, the hotel spotless and absolutely lovely, the rooms are amazing, the food great and all with a good location.
Dear Claire, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regard, Ratna Im

8/10 - 좋아요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff! Very helpful and friendly!!
Dear Beth, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Ratna Im

10/10 - 훌륭해요

chaisung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming atmosphere and good quality
Dear, Chaisung Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Ratna Im

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt bemötande av personalen. Rent rum
Dear, Maria I appreciate your positive feedback about our hotel. As We, hotel staffs, do serve our guests the best way we can. Best Regards, Ratna Im

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel, Wonderful Staff
I booked this lady minute after canceling my previous hotel b/c they weren't what they advertised. I arrived around 9am and was still able to get a room right away and book a tour for that day. Staff were very friendly and helpful.
You are always welcome and cordial in helping with our best, Please come again whenever you or your friend are in Phnom Penh, Cambodia.

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place to stay in Phnom Penh
From the moment I arrived I loved this place. All the staffare lovely friendly people and all take the time to say hello. The rooms are gorgeous, clean, spacious and light with a wonderful bathroom. The food is great and the pool lovely.
Dear Clair, Greeting from House Boutique Eco Hotel! I would like to said thank you so much for your spend the time to writing comment and for your stay with us. I hope you will stay with us again when you come to visit our country next time. Best regards, Bopharath Sales Executive

10/10 - 훌륭해요

Andrea 님, Missouri, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tranquil piece of paradise
Phnom Penh is hectic, so this hotel's tranquil atmosphere and warm, welcoming staff came as a breath of fresh air. The room was clean, comfortable, nicely decorated, and the refrigerator seemed to stay on even when the key was not in the slot. Staff was very friendly and helpful, and went out of their way to make sure guests were comfortable. The pool is absolutely beautiful, and the perfect temperature of warm but not too warm. Like the rooms, the pool was spotless.
답변 제공: Ratna 님, 2017년 5월 10일
Dear Andrea, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to seeing you again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Byron 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calm amidst the chaos.
Phnom Penh can be a pretty hectic place but this hotel is very peaceful while still being close to things you want to do in the city. Once you step off the street you find yourself in an oasis of calm.
답변 제공: Ratna 님, 2017년 5월 10일
Dear Byron, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel with lovely staff and pool
We had a lovely time at House Boutique and ended up coming back for another stay. Its not in the touristy part of Phnom Penn and there is a gorgeous local market just down the road. The rooms were comfortable and spacious and the pool is lovely.

10/10 - 훌륭해요

Isabelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool hotel, friendly eco environment, comfortable.
Very friendly, professional and kindness from all the staff. Excellent.

8/10 - 좋아요

Sophan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean hotel, with great friendly staff! In a quiet location easily walkable to restaurants and also tuk tuk drivers right by the entrance of the hotel all the time! Also a super comfy bed! Pool and bar area is also nice place to relax.

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
We really enjoyed our 4 night stay here. The staff was very friendly and accommodating and expressed sadness on our departure. The room was very comfortable with a nice bed. The area was quiet and away from the busy street but was a ways from the restaurant area. A 4 or 5 dollar tuk tuk ride to the action. The toilet and shower situation was not very private with no ceilings but was very workable. The room lacked storage space and no safe. The breakfast was acceptable but limited and minimal. Second cup of coffee was a charge to the room. The pool area was very nice and a nice reprieve from the heat. We recommend this hotel.

8/10 - 좋아요

ASPASIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ξεκούραση στην πισίνα
Το ξενοδοχείο ήταν μακριά από το κέντρο της πόλης,καθαρό περιποιημένο, όμως σε μια γειτονία που γινόταν επικίνδυνη το βράδυ. Η οδηγία του ξενοδοχείου ήταν να μην βγαίνεις μετά τις 11 το βράδυ.Το πρωινό φτωχό. Το δωμάτιο μεγάλο όμως η τουαλέτα ήταν έτσι φτιαγμένη ώστε δεν απομόνωνε τον χώρο μιας και ήταν ανοιχτή από πάνω.

8/10 - 좋아요

Rodney 님, Expats living in Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great boutique hotel
Good location with restful poolside area after a day exploring the city. Very reasonably priced

6/10 - 괜찮아요

Martina 님, New York

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Very unorganized hotel!
The staff at this hotel is not up to the challenge of taking care of its guests. The hotel is nice and new but there are several issues that were very annoying. Laundry service for example took two days and they only delivered us back part of the laundry. We had to make a fuss to get the rest of it back before check out. Our room was not made and we had to call for maid service after a long day out sightseeing. They forgot to bring the toothbrushes and there was no hair dryer. I must have walked down to the reception a dozen times. Hot water does not work until you let the water run for at least 10-15 minutes. A terrible waste. The location was not very central either. We needed a Tuk Tuk to get anywhere near the center. On a good note the hotel was clean, the room was spacious and the bed was very comfortable.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small comfy hotel in quiet upscale neighborhood
We stay only one night but everything is smooth from checkin to checkout. Recommended to everyone who want somewhere peaceful, away from busy streets but accessible to everything.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis near the Heart of Everything
Outstanding, eager-to-please staff able to frictionlessly arrange any desired service. Great location, close to everything but still relatively quiet and calm. Pool/Garden areas were immaculate; extremely well-maintained.

2/10 - 너무 별로예요

Ivo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience with Hotels.com
Hi, this experience was terrible. We booked 3 rooms, traveled by boat and bus for 12 hours to this hotel just so that they can tell us that the rooms are not available. We had to look for place to stay at 10 PM in Phnom Penh, after a long day of travel. On top of that Hotels.com still charged me for the rooms. I called your support last night and I was assured by your support that the issue will be resolved within an hour and you are going to call me right back. None of that happen and as of this morning I still have a $222 charge on my card.

8/10 - 좋아요

Simon 님, Cardiff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice standard Hotel
A nice, good standard Boutique Hotel in the city. Rooms are clean and comfortable. Ideal for an overnight or couple of days when sightseeing.

10/10 - 훌륭해요

Sangita 님, West Midlands, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little gem tucked away in a side street
Lovely hotel located away from all the hustle and bustle but close enough to the centre, you would need a tuktuk but one usually available right outside the hotel. All the rooms were fairly basic but very clean and comfortable, anything not in room could be requested and provided i.e. hairdryer, hangers. Staff welcoming and friendly and the hotel were very efficient in booking any excursions you wanted. Breakfast was good, choice of options and food at the hotel restaurant was of a very good standard, tasty and very reasonably priced. Great small pool in the courtyard, lovely to sit around and just take it easy away. Would not hesitate to stay here again.....a great stay!
Pool in courtyard
답변 제공: Ian 님, 2016년 3월 12일
Hi Sangita, We're glad you enjoyed your stay,and hopefully we'll see you again soon. The team at House Boutique Eco Hotel

6/10 - 괜찮아요

Richard 님, Bristol

A nice little hidihole
A pleasant little hotel located a bit out of the way. Staff were very helpful and attentive, although housekeeping was a little lax. We only had our bed made twice and the towels were not changed all week.
Many thanks for your feedback Richard, and we've tightened up the housekeeping levels to ensure that they remain a high standard.