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인터컨티넨탈 벅헤드 애틀랜타, IHG 호텔 여행 후기

5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 617개" "
평점 8 - 좋아요. 1000개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 80개" "
평점 4 - 별로예요. 1000개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 56개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족!!
출장와서 편안하게 있었습니다!!
2021년 4월에 1박 숙박함
답변 제공: Crystal C 님, 2021년 4월 30일
머무는 동안 편안하게 느껴져서 너무 기쁩니다! 다음 방문을 기대합니다.

10/10 - 훌륭해요

JONG HYUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은호텔
깨끗하고 편안한 시설과 서비스는 아주좋습니다.
2019년 7월에 2박 숙박함

8/10 - 좋아요

YONG DUK

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 6박 숙박함
답변 제공: Maxime de La Grange, Hotel Manager 님, 2019년 2월 21일
Greetings from Atlanta, Yong DUK! Thanks for your review and we are pleased to see that you enjoyed your stay. We look forward into welcoming you back again soon.

10/10 - 훌륭해요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The intercontinental is a no-brainer. This is such a good hotel in Atlanta. Very classy and a place I will always stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Chris or Ginger 님, Cumming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Trae

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

MARYAMA 님, East Point

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear MARYAMA,We're delighted you enjoyed your stay at InterContinental Buckhead Atlanta! Please come see us again soon.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Katherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can't say enough good things about this hotel!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Katherine,We're truly honored by your glowing review of InterContinental Buckhead Atlanta! Your positive feedback motivates our team to continue delivering exceptional experiences. Thank you for your kind words, and we look forward to exceeding your expectations on your next visit.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Katherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Hotel with a great staff that genuinely seems to care if your stay is a good one. Dining options are excellent and service is top notch
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Katherine,Thank you for your generous praise of our beautiful hotel and caring team. We're delighted you enjoyed our excellent dining options and experienced top-notch service. Your satisfaction is our priority, and we eagerly await the opportunity to welcome you back to InterContinental Buckhead Atlanta for another exceptional stay.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

8/10 - 좋아요

Samir

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Samir,Thank you for choosing to stay with us at InterContinental Buckhead Atlanta. We aim to provide every guest with a wonderful experience, so we're thrilled that we could deliver for you. The pleasure was all ours, and we hope you'll choose to visit us again soon.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Rafael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the property! My biggest issue was the way the TV was mounted I couldn't figure out how to plug in the HDMI chord, other than that I had a great time I'd say 4.8 out of 5 really
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Rafael,Thank you so much for choosing to stay with us at InterContinental Buckhead Atlanta. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit overall. However, we offer our sincere apologies for any concerns you had with the amenities in your room. Please know that our front desk team is always available to assist our guests with any matters you have. Nevertheless, we're glad this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Tequilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful facility! Customer service has been a pleasure . Will definitely be returning.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Tequilla,Thank you so much for the outstanding five-star rating! We're so happy you enjoyed our beautiful property and the hospitality from our dedicated, reliable team that help make it all possible. Please consider staying at InterContinental Buckhead Atlanta again for another exceptional stay.Kindest Regards,George TerpilowskiGeneral Manager

8/10 - 좋아요

Diana

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Yves

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Sherrie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came in for an engineering conference. Did not rent a car decided to Uber around city. A few days after checking out was charged $195 for valet. When speaking to the lady she said she will look into it. Never had a car never had a guest with car. Please be careful when booking here.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Sherrie,It was a pleasure to welcome you to InterContinental Buckhead Atlanta for your conference, and we are happy you enjoyed your stay. That said, we are sorry there was confusion with the final bill and are glad it was rectified. We will be sure to review our procedures with our staff and look forward to welcoming you back again soon.Kindest Regards,George TerpilowskiGeneral Manager

8/10 - 좋아요

Paige

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Brittany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing rooms and beds. Super quiet on the top floors. Staff was alway so friendly.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Brittany,Thank you for sharing this lovely review of InterContinental Buckhead Atlanta. We appreciate your positive feedback on our quiet accommodations and friendly service! Please stay with us again next time you're in Atlanta.Kindest Regards,George TerpilowskiGeneral Manager

2/10 - 너무 별로예요

Tyrone

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Evis

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The bed were horrible!!! Like sleep in a piece of wood! The staff were rude and disrespectful! I had to ask several times for towels and for them to unlock the fridge. I had to walk to the lobby to even ask for those items because absolutely no one answered the phone and when they did they hung up! Bathrooms were okay! For a 5 star hotel I was super surprised for the service and the room!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Evis,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. It saddens us to hear we were unable to meet your expectations and you were dissatisfied with your experience, as well as that the beds were not to your preference. Please accept our apologies if you did not receive the standard of service our team usually provides; we will certainly address the concerns you raised internally and work together to ensure improvements are made. We consider all feedback an essential opportunity to review where we could be doing better. We're grateful for your input and, given the opportunity, we would like to provide the stay you were hoping for.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Veronica 님, lake worth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel. Will always be my first choice when I visit Atlanta
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Veronica,Thank you for your enthusiastic feedback! We're thrilled that InterContinental Buckhead Atlanta has become your top choice in the area. Your loyalty means the world to us, and we look forward to welcoming you back for another fantastic stay!Kindest Regards,George TerpilowskiGeneral Manager

8/10 - 좋아요

David

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rebecca 님, Charleston

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Danyelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The esthetic was amazing. Clean, contemporary with a slash of bohemian style in the lobby. I really enjoyed my stay.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Danyelle,From our clean accommodations to our wonderful atmosphere, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the feedback and we hope to see you again at some point soon. Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Tierra 님, East Point

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Tierra,Thank you! Welcoming you to InterContinental Buckhead Atlanta was a treat, and we're so happy your experience was worthy of five stars. Anytime you're in Atlanta, we hope to be your first choice for unforgettable hospitality. Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Fred

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Coffee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Rahul 님, rome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Nathaniel

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Never could get food reservations at the onky restaurant they had on site. Even though place was half full everytime we went. Staff had no care in the world. Bar was backed up constantly to even the bartenders were saying they neve get helped out. One guy paid cash and the bartender said he didn’t think he could get him change within 30 minutes. It was $100 bill. Loved area. Won’t stay here again
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Nathaniel,While we thank you for being our guest and sharing your feedback, we are sorry to hear about the concerns you had with the restaurant. Please know we are normally known for our top-notch, professional service, and we apologize that we dropped the ball during your visit. We will be sure to review our policies and procedures to ensure we are always offering our best to our guests. We are better than this, so we hope you'll reconsider and give us a chance to impress you with the quality service we are known for.Kindest Regards,George TerpilowskiGeneral Manager

8/10 - 좋아요

Ranesia

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Paige

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jenika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed this hotel! Staff was amazing and the outdoor hot tub was a special bonus.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Jenika,Thanks so much for your excellent review of InterContinental Buckhead Atlanta! We appreciate your kind words about our exceptional team, and we're glad to hear you were able to take advantage of our hot tub. It would be great to welcome you back anytime. Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Sade

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasure
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Sade,Thank you for selecting InterContinental Buckhead Atlanta and sharing your positive feedback. We are pleased to have made your stay memorable and are thrilled that you enjoyed your time with us. We hope to have the pleasure of welcoming you back again in the future!Kindest Regards,George TerpilowskiGeneral Manager

6/10 - 괜찮아요

Paige

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rucker

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

8/10 - 좋아요

Betsy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

JLO

아이를 동반한 가족 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
The room and spa r top notch
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear JLO,Thank you for joining us at InterContinental Buckhead Atlanta. We're grateful you took the time to share your positive feedback on our accommodations and spa. We value you as our guest and look forward to seeing you again. Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Princitis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing staycation. Michael at the front desk was great.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Dear Princitis,We're delighted you enjoyed your stay at InterContinental Buckhead Atlanta and felt welcome while you were here. The next time you're in town, please come see us again.Kindest Regards,George TerpilowskiGeneral Manager

2/10 - 너무 별로예요

Ashley

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Shamira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about the hotel was phenomenal with the exception of the bartender that “took care” of me on Christmas Day at The Americano. The hotel offered a voucher which I went to go use. I’ve been bartending for close to nine years now and I was simply asking Trey the bartender questions to get a feel of what cocktail he could make since I understand that not every bar is fully stocked. I then proceeded to ask him questions about the menu, because I was curious to know what meats and cheeses were on the charcuterie board and he told me that I was being difficult. After he was annoyed with our interaction, he then proceeded to ignore me at the bar. I waited 32 minutes after asking him for my check before he actually got back to me. A woman even came in bought a cocktail and cashed out during those 32 minutes. I sat patiently, and in silence, observing him, and it took my guy friend to catch his attention and remind him about my check even then, when asked for the second time, he told us “one second.” Another thing I observed in those 32 minutes while waiting for my check was that the entire bar got a brand new round of drinks and he himself also had been drinking, ignoring his closing duties. He accidentally broke glass behind the bar and didn’t cater to cleaning it up. His bus tubs were overflowing. Anyways, I digress. I enjoyed my stay at the hotel however, if the Americano is an extension of the hotel. That bartender left a negative taste in my experience.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Shamira,Thank you for taking the time to leave a review of your recent experience. We're delighted you had an excellent overall visit, though we regret falling short of our goal of providing memorable hospitality all around. We'll be sure to share your feedback with our team to ensure professional and courteous service is provided at all times. It was a pleasure having you here, and we look forward to welcoming you back in the future for the seamless experience you expect and deserve.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Luis

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff very helpful and supportive
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Antonio,Thank you for your kind words! We're delighted you found our staff excellent and supportive during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to InterContinental Buckhead Atlanta for another memorable experience.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Heather 님, Decatur

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

joyah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Susan

2023년 11월에 2박 숙박함

8/10 - 좋아요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Rhonda,Thank you so much for taking the time to review your recent experience. We're thrilled our excellent location was the highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Kindest Regards,George TerpilowskiGeneral Manager

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함

8/10 - 좋아요

joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sheila 님, Burlington

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함