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랜턴 하우스 모텔 여행 후기

2.5 out of 5
랜턴 하우스 모텔
256 Stockbridge Road, Great Barrington, MA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 455개 이용 후기 중 186개" "
평점 8 - 좋아요. 455개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 455개 이용 후기 중 48개" "
평점 4 - 별로예요. 455개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 455개 이용 후기 중 18개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 입구에 들어섰을 때에는 너무 허스름한 호텔 같이 보였는데 객실에 들어가니 목조로 된 너무 깨끗하고 정갈함에 놀랐다. 주인 아저씨는 인도 사람이었는데 친절하셨다. 아주 늦은 시간에 도착했는데도 따뜻한 차와 우유를 마실 수 있도록 배려도 해 주셨다.

4/10 - 별로예요

Stephen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid staying here if you can.
The fact that they require a vaccine card should be mentioned in their Hotels.com profile. Luckily for me I had it in my car. I don't mind if some hotel owners want to require it, but it should be pretty clearly stated. The owner told me that I didn't need to use the air conditioner, that I should open the windows. How about I decide that? The room was musty-smelling, and everything was very dated and just didn't feel very clean. There are better options in Great Barrington. This is a place to stay if everything else is booked up. Otherwise, it should be avoided.
2021년 6월에 1박 숙박함
답변 제공: Hasu 님, 2021년 11월 22일
Thanks for staying with us we need to require COVID-19 vaccine without a vaccine we don’t rent a room sorry about you don’t like my price I told if you use heat you can make sure the heat with air condition is the heat I don’t say don’t use air conditions you can use for fan

10/10 - 훌륭해요

Katherine

2021년 11월에 2박 숙박함
답변 제공: Hasu 님, 2021년 11월 13일
Thanks for staying with us we appreciate your feedback thank you

10/10 - 훌륭해요

Rene

2021년 10월에 3박 숙박함
답변 제공: Hasu 님, 2021년 10월 26일
Thanks for staying with us we appreciate your feedback thank you

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The retro knotty pine room was very clean, quite spacious, with a table and chairs convenient for our take-out dinner. The ice machine was broken, and the "breakfast" was a choice of cold cereals.
2021년 10월에 1박 숙박함
답변 제공: Hasu 님, 2021년 10월 25일
Thanks for staying with us we appreciate your feedback thank you

8/10 - 좋아요

Abhishek

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

4/10 - 별로예요

Frank

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasn’t that clean, the carpet felt damp, the chairs had hair stuck to the seats. There was no room to move in the Bathroom-the soap bar was the size of a cheez it- no room on the tiny pedestal sink to do anything. We were supposed to have a continental breakfast, but owner decided to do only on weekends.
2021년 10월에 3박 숙박함
답변 제공: Hasu 님, 2021년 10월 19일
Thanks for staying with us we sorry but that room is small rooms Next day I rent same rooms the persons says nice and clean he don’t complains

8/10 - 좋아요

DeAnne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained property, large clean rooms, vintage furnishings. Comfortable,quiet atmosphere right on the main route through town. Just a few minutes from the wonderful Norman Rockwell Museum, a must-see. Bakery next door, walking distance to shopping plaza with grocery store, Marshall's, McDonald's and more.
2021년 10월에 1박 숙박함
답변 제공: Hasu 님, 2021년 10월 14일
Thanks for staying with us we appreciate your feedback

10/10 - 훌륭해요

Thomas

2021년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Old style rural motel
An economical choice in an area where hotels are not abundant and can be fairly expensive. Office is kind of disorganized. Checkout time is earlier than most hotels (10 AM). A bit far from the main tourist locations in the area. Bathroom in decent condition. Traditional wood paneling décor. Linens a bit worn but clean and still a fairly comfortable room. Internet connectivity slow and sometimes unreliable. At times I had to use my hotspot that I carry with me on trip.
2021년 10월에 3박 숙박함
답변 제공: Hasu 님, 2021년 10월 5일
Thanks staying with us we appreciate your feedback thank you

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was nice, room/bath was clean, bedding was great. Owner was onsite and helpful. We would stay again!
2021년 10월에 2박 숙박함
답변 제공: Hasu 님, 2021년 10월 5일
Thanks for staying with us we Appreciate your feedback thank you

4/10 - 별로예요

ROBERT

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
good parking
2021년 10월에 1박 숙박함
답변 제공: Hasu 님, 2021년 10월 5일
I’m sorry you’re not happy I don’t know what’s the reason we ask every customer COVID-19 vaccines and require mask in the office I rent same room the person coming for every weeks four nights for two months and he don’t complete anything

8/10 - 좋아요

EDWINA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

8/10 - 좋아요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the salt water pool. I hated the neighbors who talked all night until 4 in the morning.
2021년 9월에 1박 숙박함
답변 제공: Hasu 님, 2021년 9월 27일
I’m so sorry the room 4Talking all night but if you call me last night I call him and tell him keep it quiet another way I can call police I told him I don’t want any more my place

6/10 - 괜찮아요

Tiffany

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Linda

2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Teny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
2021년 9월에 1박 숙박함
답변 제공: Hasu 님, 2021년 9월 20일
I rent a room next day the person don’t complains I’m sorry you’re not happy thank you

6/10 - 괜찮아요

David

Was quiet and convenient
2021년 9월에 2박 숙박함
답변 제공: Hasu 님, 2021년 9월 20일
Thanks for staying with us

4/10 - 별로예요

John

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Our room was entered by a hallway, through a closet. There was barely room enough to walk around the room. The check in failed to tell us check out was 10am so we were rushed because the housekeeper had "to go to work." Not a place we will ever stay again or recommend.
2021년 9월에 1박 숙박함
답변 제공: Hasu 님, 2021년 9월 20일
Last week I sold for that room for 199 and the person say it’s nice I’m so happy you pay only $125 you can make her happy I’m sorry thank you for staying with us

6/10 - 괜찮아요

James

Okay overall but doesn’t honor reservations prices
Overall stay was okay but only stayed from past 2am until 8-8;30 a.m and had reserved a room specifically for about 89 bucks but when arrived was made to pay extra fifteen totaling a hundred something for a different room when I had already booked and reserved a different room for fifteen dollars less just feel like they don’t honor reservations and that isn’t a good way to run a business especially when I was barely even using the room and also did not like how there was a door entering another room that couldn’t get into and a second small creepy door in the bathroom that couldn’t open made us feel uncomfortably creeped out, other than that the stay was okay but businesses are supposed to honor paid reservations regardless so if you don’t mind not getting your reservation and being made to pay extra when your not even using the whole paid for time to begin with they go ahead and go there lol wasn’t dirty or anything but I’d recommend to the business to honor reservations in future..
2021년 9월에 1박 숙박함
답변 제공: Hasu 님, 2021년 9월 16일
Here is your rooms it’s a small one in that room with the hallway and he just smoking persons saw at offers only $11 more and give it to side rooms so smoke not stay in the room and I ask you say OK I don’t want charge $250 fine for smoking

6/10 - 괜찮아요

Beth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lantern house motel
The walls were dusty, lots of dust piled along edges of room. Carpwt was very ols and not maintained. The tv was way out dated and not very good reception, very limited channel choices.
2021년 9월에 7박 숙박함
답변 제공: Hasu 님, 2021년 9월 15일
Thank you for staying with us you stay seven days and you have lotta stuff in the room so we can clean the walls anything because no space to walking around in the rooms. Carpet is not old and we have only basic channel in a TV.When he left he leave the tips for my meds

8/10 - 좋아요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had business in the area and loved the price of the motel. We were given two connected rooms making it so easy to talk and plan. I would call this motel eclectic and quirky. The beds were comfortable. We had everything needed. Breaskfast was minimal. Wonderful hot water for shower or bath. Staff was very pleasant and helpful. I would stay here again.
2021년 9월에 2박 숙박함
답변 제공: Hasu 님, 2021년 9월 13일
Thanks for staying with us we appreciate your feedback

2/10 - 너무 별로예요

Michael E.

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner said he cancelled my Expedia reservation and had me pay on my credit card at check-in. The sign out front said hot tub in room- not true. The wi-fi was horrible (there are many complaints in the reviews about this and nothing has been done). At check-in the owner said the rooms were in great condition and there was nothing more to be done to improve the rooms. Not true. Very old tile in room 15 bathroom. The carpet is very old. I would not recommend this motel.
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 30일
I rent a room next day the customer so proud I never have the room 15 has a problem You Rent Room Regular rooms not hot tub

10/10 - 훌륭해요

Miriam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The owner was very friendly and the room was comfortable
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 22일
Thanks for staying with us we appreciate your pre-back

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff. Wifi was spotty but is being worked on. Nice room and TV
2021년 8월에 3박 숙박함
답변 제공: Hasu 님, 2021년 8월 20일
Thanks for staying with us we appreciate your feedback

10/10 - 훌륭해요

YOSHINAO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet, so far everything comfortable for my family..
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 19일
Thanks for staying with us we appreciate your feedback

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 15일
Thanks for staying with us We appreciate your feedback

8/10 - 좋아요

Josh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its a very simple motel but the price is right for the area and time of year. Plus, the pool is super nice!!
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 15일
Thanks for staying with us we appreciate your feedback

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean, room was tidy. Very nice family motel. Pool in back is nice also.
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 15일
Thanks for staying with us we are pretty we appreciate your feedback

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner is friendly and helpful. The room had everything I needed. A short drive to Tanglewood.
2021년 8월에 2박 숙박함
답변 제공: Hasu 님, 2021년 8월 10일
Thanks for staying with us we appreciate your feedback

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Advertised breakfast, but only cereal, milk, and juice. Wifi intermittent at best and when i asked to get it checked, was chastised for "complaining after paying the low rate on Expedia. Then staff wouldn't even help me get a taxi to get off the property at checkout time since no wifi means no Uber.
2021년 8월에 1박 숙박함
답변 제공: Hasu 님, 2021년 8월 10일
We have continued to breakfast we don’t have full breakfast and Wi-Fi is working fine nobody complains

10/10 - 훌륭해요

Renee

2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Linda

좋아요: 청결 상태, 객실의 편안함
The hotel was clean but dated. Bathroom was small and dated. Check out time of 10 a.m. was too early.
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 28일
Thanks for staying with us

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The Management/Owners threw me out because I have a Service Animal.(Labrador Retriever) They were rude and incomprehensible.
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 28일
I told him I don’t want to see you my property anymore I have problem before

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the owner was concerned about my back and switched our room to one that had an enhanced bed. He was very kind and thoughtful.
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 28일
Thanks for staying with us we appreciate your feedback

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
okay
Unfortunately, the host did not read/write english well so it took some time to find my reservation. Room was clean but not sure about the bedspread, definitely wont stay there again.
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 26일
Thanks for staying with us we change bedspread

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was spacious and clean. A little outdated but not too bad at all. Plenty of hot water for the shower. Air conditioning was very good. Street noise was not noticeable. Breakfast was just coffee with non-dairy creamer and cereal. Not sure if that was due to the pandemic or not. Plenty of restaurants within a short drive or even a walk. Friendly family run place.
2021년 7월에 2박 숙박함
답변 제공: Hasu 님, 2021년 7월 18일
Thank you staying with us we appreciate your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Was rudely told to leave and canceled my reservation on the spot for not having a vaccine card.
2021년 7월에 1박 숙박함
답변 제공: Thank you 님, 2021년 7월 18일
Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very rude owners. The rooms stunk of curry. Moved to another hotel after one night.
2021년 7월에 1박 숙박함
답변 제공: Hary 님, 2021년 7월 17일
Thank you

10/10 - 훌륭해요

nancy

가족 여행
좋아요: 청결 상태, 객실의 편안함
The facility was very nice, old school motel. The check out is 10:00 am which I have never heard of. The owner/manager was all business and zero customer service. He never mentioned there was a pool out back that was usable for the guests.
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 18일
Thank you staying with us we appreciate your feedback

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 13일
Thanks for staying with us

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place and great service
2021년 7월에 1박 숙박함
답변 제공: Hasu 님, 2021년 7월 6일
Thank you for staying with us we appreciate your feedback

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
Aside from not being stocked with soap, the room itself was fine. The problem was there was a scary crazy women staying in the room next to me. Apparently she lives there? She sits outside of room # 4 for hours and glares at people and talks to herself. I did not feel comfortable or safe staying there, I complained several times and the manager told me to call the police if she was bothering. My friend picked me up for dinner and she glared at him in the door way of her room 1/2 naked. Needless to say...I did not spend the night there and they refused to give me a refund, arguing that the best they could offer me was a $25 discount. For $208 per night all of this is completely unacceptable!!!! I work hard for my money and I went there to relax-not to be stalked or harassed by some weirdo who clearly needs to be in an assisted living facility. I will not be staying there again.
2021년 6월에 1박 숙박함
답변 제공: Hasu 님, 2021년 6월 30일
Sorry about what happened with that persons no longer stay in my motels

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable
2021년 6월에 1박 숙박함
답변 제공: Hasu 님, 2021년 6월 30일
Thanks for staying with us we appreciate your Feedback

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property owners at the Lanternhouse stereotyped us and were downright rude and creepy. I'm hiking the Appalachian Trail and this is the first motel that has ever made it very clear hikers were not welcome. Right off the bat it was clear the owners thought we, myself and two other hikers, were the types to trash a room and cause problems. They warned us they had cameras watching the rooms and that we shouldn't even try to go into each other's rooms. That's messed up and beyond creepy. I left without staying (no refund but honestly it was worth it to get away from this place; lesson learned) and went to another hotel that was more welcoming. How they have such supposedly good ratings when they're not welcoming and discriminate and stereotype guests on first seeing them is beyond me. Horrible customer service.
2021년 6월에 1박 숙박함
답변 제공: Hasu 님, 2021년 6월 30일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2021년 5월에 2박 숙박함
답변 제공: Hasu 님, 2021년 6월 1일
Thanks for staying with us

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived after midnight and were kindly greeted and set up for the night.
2021년 5월에 1박 숙박함
답변 제공: Hasu 님, 2021년 5월 30일
Thank you for staying with us we appreciate your business

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
Owner was helpful, place was quiet and in a convenient location.
2021년 5월에 2박 숙박함
답변 제공: Hasu 님, 2021년 5월 13일
Thank you for staying with us

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property. Very clean!
2021년 4월에 1박 숙박함
답변 제공: Hasu 님, 2021년 4월 19일
Thank you for staying with us I appreciate your business

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 1박 숙박함
답변 제공: Hasu 님, 2021년 4월 16일
Which room do you stay in you not happy please let me know I want to find out the reason