I forgot my carryon at the hotel, I called them within few minutes and was told “
I do apologize I attempted to call but could not leave a message. We were unable to locate any bag after our housekeeping manager checked the room after your initial call. We even double checked all outgoing trash to make sure it did not get misplaced but unfortunately, we do not have the bag on property.
Also, we do not have cameras that would show the floors so would be unable to see the room. We will keep a look out for it and if we find any bags we will reach out to you right away.”
I sent my relative to the location the next day and the carryon was in their office :).
- install cameras
- do due diligence
As far as stay is concerned, the stay was comfortable and the staff was courteous. I really liked the cleanliness of bathrooms.