Front of property

Reviews of Hotel El Huacachinero

3 out of 5
Hotel El Huacachinero
Av. Perotti S/N, Balneario de Huacachina, Ica, Ica

Reviews

8.2

Very Good

Rating 10 - Excellent. 164 out of 406 reviews" "
Rating 8 - Good. 148 out of 406 reviews" "
Rating 6 - Okay. 53 out of 406 reviews" "
Rating 4 - Poor. 23 out of 406 reviews" "
Rating 2 - Terrible. 18 out of 406 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Very good communication. Great location. Just heading to bed after an amazing sunset dunes adventure.
Stayed 1 night in Mar 2024

10/10 Excellent

mell

Traveled with family
Our room initially did not come w A/C we needed to ASK for it!! As they were saying A/C is not part of basic room (for a hotel in the middle of the desert) Inicialmente el cuarto que nos dieron no tenia aire acondicionado , tuvimos que "PEDIRLO"!! nos dijeron que el A/C no era parte de un cuarto basico (en un hotel en medio del desierto)
Stayed 1 night in Mar 2024
Response from el huacachinero on Mar 21, 2024
Good morning gentlemen, thank you very much for your visit and for letting us know about your experience with us through your comments. We want to tell you that we have rooms from basic ones without air conditioning to the superior ones that have air conditioning. If they reserve a basic one from the platform, we must assign that room, therefore, when booking, the client must choose the best option according to their interest and budget, reviewing the characteristics of each one. Thank you so much

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager contacted me a few hours before check in. He asked if we needed a ride from the bus station in Ica to the hotel - it was a nice touch, very helpful and appreciated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay, hotel was very quiet we used the pool- we paid for a room with air conditioning and really appreciated that.
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option to stay in ICA, better to be in the oasis than in city. Beatifull hotel
Stayed 3 nights in Feb 2024

4/10 Poor

Jorge

Traveled with family
The hotel it’s in poor condition the beds were very uncomfortable to sleep on, dirty towels and we found bugs in the room the First Lady at the front desk was very rude Complementary breakfast was good and the server was very nice Place is very close to do all the activities at the huacachina
Stayed 3 nights in Dec 2023

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Generally a very pleasent stay. The hotel was clean, the staff was helpful- they booked our attractions, changed our room per request (for one less exposed to the sun). Everything was OK. Just make sure to get your payment confirmation if you pay with cash, so your payment is registered
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with my family
Stayed 1 night in Nov 2023

2/10 Terrible

Andreas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, but the hotel need a refurnished Ordered food from the restaurant. And it took more than one hour to get the food. Once we got it it was with hair. We didn’t return for breakfast the next day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Liane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! Staff was so helpful and kind. Room was clean and spacious. They have 12pm check out and bag storage and still had access to the pool after check out. Really a great little place
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ronnie

Traveled with partner
The facilities are too basic. Not worth at this price.
Stayed 1 night in Nov 2023

10/10 Excellent

SHEINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. Clean rooms and close to everything!
Stayed 1 night in Sep 2023
Response from el huacachinero on Nov 2, 2023
We want to thank you for your good comments. Likewise his visit and taking the time to let us know his experience. We hope you continue enjoying your stay in our country.

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Acceptable but there are better options
The room itself was clean and in decent condition. There was only 1 pillow pero bed though and the water didn’t work the morning that we were leaving.
Stayed 1 night in Oct 2023
Response from el huacachinero on Nov 2, 2023
We want to thank you for your good comments. Likewise his visit and taking the time to let us know his experience. We hope you continue enjoying your stay in our country.

4/10 Poor

Sian

Stayed 1 night in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Enclosed safe parking. Helpful staff.
Stayed 2 nights in Oct 2023

2/10 Terrible

emery

Stayed 3 nights in Oct 2023

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right in the center. Great location and great staff. Reception was very welcoming. We were close to other restaurants and near the dunes which was perfect for an evening walk. Clean hotel and comfy bed. Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. The room was very spacious and quiet at night.
Stayed 1 night in Sep 2023

10/10 Excellent

YOUNAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s wonderful place to stay, very accessible and convenient
Stayed 1 night in Sep 2023

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the staff was very nice. It is centrally located for tour bus pickups/drop offs. The room itself is basic and we knew that going in. Huachachina is a town you want to spend as much time outdoors as possible.
Stayed 1 night in Aug 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from el huacachinero on Aug 31, 2023
thank you for your visit. We really appreciate letting us know about your experience with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a great town.
Really nice and cute hotel. Location is great (anything in this town is). Aesthetic is very nice. Staff were great and really helpful. Would recommend 💯.
Stayed 2 nights in Aug 2023
Response from el huacachinero on Aug 31, 2023
thank you for your visit. We really appreciate letting us know about your experience with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super cute.
What an amazingly cute hotel. In an equally amazingly cute town! Loved the aesthetic. The staff were very helpful and kind. I highly recommend this place.
Stayed 2 nights in Aug 2023
Response from el huacachinero on Aug 30, 2023
Thank you very much for your visit and letting us know about your experience with us. We are very happy that your stay has been pleasant.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great hotel; convenient location, nice pool, clean bathrooms and nice overall.
Stayed 1 night in Aug 2023

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely clean hotel with a quaint pool area that you can walk through to get to the sand dunes to climb. Super nice staff. Totally recommend!
Stayed 2 nights in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff, excellent walkability score. Secure parking. Overall we had an excellent stay. The tour guy next to the hotel was excellent as well.
Stayed 1 night in Jul 2023

2/10 Terrible

Deepak

Stayed 1 night in Jun 2023
Response from el huacachinero on Jun 13, 2023
muchas gracias por su visita.

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff and nice property. Clean and Beautiful location. The restaurant has very good food but service was kinda slow because only one waiter was working. Two Bad things: hotel located next door played very loud music at night but I personally didn’t care much because I slept well. Room didn’t have air conditioning.
Stayed 1 night in Apr 2023

8/10 Good

leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but great location to be able to stay in the oasis at night.

8/10 Good

Duncan

10/10 Excellent

Carol, Luray

Stayed 1 night in Nov 2022

10/10 Excellent

Matthew

Stayed 1 night in Nov 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in the oasis
Amazing little oasis in the middle of a desert of sand dunes. Fast check in, Omar was amazingly helpful in guiding us to the town’s key areas and where to go. He reserved an adrenaline sandrail ride that was the best part of the trip. After riding the dunes it was so refreshing to jump into their nice sized co clean swimming pool. Breakfast was good with cook to order eggs The hotel has everything you need, including AC, large TVs, modern restrooms. We got room 216 and it was very spacious and very comfortable. The parking is in a locked lot for safety. The sheets and towels could have have been of better quality, but overall the hotel was great.
Stayed 1 night in Oct 2022
Response from el huacachinero on Nov 2, 2022
good morning thank you for your reservation and your good comments that help us to know your experience with us and improve to provide the best service. We take into account your suggestions.

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a really nice pool area out the back. The room was simple but was enough for a couple nights stay. Breakfast was delicious. Overall, just what we needed for a couple of nights in huacachina
Stayed 1 night in Oct 2022
Response from el huacachinero on Oct 24, 2022
Good morning, we want to thank you for your visit and let us know about your experience with us. We will take into account your suggestions to improve our service and that you have the best memories.

6/10 Okay

khairalnnesa, Dubai

Traveled with group
The hotel is very outdated. No ventilation in the bathroom and very noisy. Loud music till 6 am
Stayed 1 night in Oct 2022
Response from el huacachinero on Oct 24, 2022
Good morning, we want to thank you for your visit and let us know about your experience with us. We will take into account your suggestions to improve our service and that you have the best memories.

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very efficient at midnight. Hot water for shower is wonderful and good buffet breakfast! Everything is great about the hotel around the sand dune except for Huacachina is a party village with loud music until 2am around the area even on a Friday night, however we were too tired to worry about the noise. We were told worst loud music and party action on Saturday night as your warning. Overall, the best wifi amongst what we have experienced. Great job!
Stayed 1 night in Oct 2022
Response from el huacachinero on Oct 24, 2022
Good morning, we want to thank you for your visit and let us know about your experience with us. We will take into account your suggestions to improve our service and that you have the best memories.

6/10 Okay

Peter, Edmonton

Traveled with partner
Liked: Property conditions & facilities
No comment
Stayed 1 night in Oct 2022

2/10 Terrible

Adam

Stayed 1 night in Sep 2022

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax after the dunes
The hotel is nice and noice level MUCH better than many other hotels in the oasis. The restaurant convenient and they have a nice pool. If in Huacachina again. I would choose this hotel.
Stayed 1 night in Sep 2022
Response from el huacachinero on Sep 24, 2022
thanks for your visit

10/10 Excellent

Cristty

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stayed
Stayed 1 night in Sep 2022
Response from el huacachinero on Sep 6, 2022
thanks for your stay

6/10 Okay

BINGDONG

Liked: Staff & service
Very noisy at night, but guess it’s common in Huacachina
Stayed 1 night in Aug 2022
Response from el huacachinero on Sep 3, 2022
Good afternoon, we want to thank you for your visit and also apologize for the external noise that disturbed your rest. We will take into account your suggestion to improve our service every day.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Joyce, St Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our choose of this hotel. Room basic but clean with good towels and bedding. Bed was comfortable. Beautiful pool and view of dunes and quiet from night life. Hotel allowed us to check bags for the afternoon as our bus didn’t leave until 7:00 pm.
Stayed 1 night in Aug 2022
Response from el huacachinero on Sep 3, 2022
We want to thank you for your visit and let us know your experience with us through your comments. We are happy to welcome you again, continue enjoying your stay in our country.

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place in the heart of Huacachina
What a lovely place, right in the heart of Huacachina - literally backing onto the sand dunes! Room was clean and comfortable breakfast was simple but delicious. Omar was a great help and helped us to book sand boarding and buggy tour as well as organising for our laundry to be done by a local company Really happy with our stay would 100% recommend
Stayed 2 nights in Jul 2022
Response from el huacachinero on Aug 8, 2022
We want to thank you for your visit and your good comments. Let us know your experience with us. Our mission is always to provide you with the best service

8/10 Good

James

Stayed 1 night in Jul 2022

8/10 Good

ERICK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant public spaces with a quiet pool area. Rooms are simple but clean.
Stayed 1 night in Jul 2022
Response from el huacachinero on Aug 8, 2022
We want to thank you for your visit and your good comments. Let us know your experience with us. Our mission is always to provide you with the best service

4/10 Poor

JUN

Disliked: Cleanliness
Stayed 1 night in Jul 2022