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스토니 크리크 호텔 라크로스 - 오날라스카 여행 후기

2.5 out of 5
스토니 크리크 호텔 라크로스 - 오날라스카
3060 S Kinney Coulee Rd, Onalaska, WI

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1296개 이용 후기 중 869개" "
평점 8 - 좋아요. 1296개 이용 후기 중 276개" "
평점 6 - 괜찮아요. 1296개 이용 후기 중 75개" "
평점 4 - 별로예요. 1296개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1296개 이용 후기 중 30개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Dennis 님, Independence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always enjoy the unique decor at Stoney Creek. You can count on friendly people and cleanliness. Never disappoints.
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 24일
Thanks for the review, have a great night!

6/10 - 괜찮아요

Cory

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 24일
Thanks for the review, have a great night!

4/10 - 별로예요

Susan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 23일
Thank you for the review, have a good day.

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay! Staff is ALWAYS so nice and helpful and our rooms are ALWAYS comfortable and clean!
2024년 4월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 22일
Thank you for the review, have good day.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay here regularly in route to MN, easy off / on highway. Staff is always welcoming, light food options /bar on site, morning breakfast available and service / quality of our stay is always consistent. Parking is convenient and plenty of stores / restaurants / gas stations close by.
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 21일
Thank you for the review, have a good day!

10/10 - 훌륭해요

Phoua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 13일
Thank you for your kind review Phoua. We hope to see you again soon.

10/10 - 훌륭해요

Dannielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, great staff, clean, close to lots of restaurants and shopping. They even have an outdoor fireplace to enjoy. Bar is in the basement which is odd but we enjoyed a few drinks and played some pool. Quiet rooms and comfy beds. Price was right too! Will stay again!!
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 12일
Thank you for your positive review :) We cant wait to see you again!

8/10 - 좋아요

Marina

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The food in the bar was very bad. The chicken wings were completely burnt and mozzarella sticks were overcooked.
2024년 4월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 9일
Thank you for bringing this to our attention. We will do better. Have a good day.

6/10 - 괜찮아요

Allison

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Pretty average stay. Room was clean. Could use more complementary items like lotion or face wash which weren’t provided. Breakfast was decent. King suites have a nice deck and view.
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 8일
Thank you for your feedback Allison. We're glad you enjoyed your stay. We truly apologize that you did not have any necessities. We as a Team promise to do better with providing complimentary items for our guests to enjoy.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our second time staying here. Pool wasn't as warm as last time and needed a cleaning, but we enjoyed the hot tub. The rooms were spotless! Very nice place!
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 5일
Thank you for your review. We hope to see you again.

8/10 - 좋아요

Stacy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a cute place. Has a rustic theme. The beds were clean and comfortable. There was some dust around the room that should have been cleaned. But overall the room was decent. It has a nice hot tub, but the pool was ice cold. The breakfast was real nice.
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 4일
Thank you for the review, we are glad to know you enjoyed your stay and will pass along your feedback. Have a great day.

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 5일
Thank you for your review. We hope to see you again.

8/10 - 좋아요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay here was spectacular I loved everything about it! It feels like a ski lodge. My only complaints as to why I didn’t give it 5 stars across the board are: pool was ice cold couldn’t of been more than 10*f maybe investing into making it a heated pool could make it a more enjoyable experience. The hot tub had stuff (dirt&grime) caked on the floor also the hot tub temp was a bit high couldn’t really sit in for very long. We got a room with a jacuzzi which was awesome but it looked like it hadn’t been used or cleaned in a while, while using it place particles were swirling around my guess it was mold from the jets, the room was superb besides that.
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 4일
Thank you for the review, we are glad to know you enjoyed your stay and will pass along your feedback. Have a great day.

4/10 - 별로예요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our first room was in far building. I had recently had back surgery and it was all but impossible to walk this. Check in person did not indicate how far I would have to walk. Further than any hotel ever. However when we finally got there with 3 stops to rest on suitcase, our key card didn’t work. My husband walked to desk and got another key. It also didn’t work. Clerk walked back with my husband. She opened and I went in with luggage and promptly plopped into bed. She said something about needing to charge key pad and she would we back. She came back and said we needed to move. Another long walk my body was not ready to do. Wanted to wash up. Honestly it took 5 minutes for water to become more than Luke warm. In evening we let shower run for more than 10 minutes. It never got warm enough to stay in there longer than was absolutely necessary. Only my husband showered as it never warmed up for me. There is no deadbolt which we expected. An opportunity to relax and enjoy the night and my body is still hurting from that long unnecessary walk one day later.
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 4일
Thank you for the review, ww will pass along your feedback to the proper staff. Have a great day.

10/10 - 훌륭해요

Cynthia A

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the warm decor, warm water, good bath& hair products. Great breakfast in roomy comfortable tables. I liked the token for a freebie from their pantry! My room Kuerig coffee maker did not work. I forgot to tell the lady at the front desk!
2024년 4월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 3일
Thank you for the review Cynthia, we are glad you enjoyed your stay. Have a great night and we will take care of that coffee maker!

10/10 - 훌륭해요

Marlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 1일
Thank you for your feedback Marlene. We're so happy to hear you've enjoyed your stay with us! Come visit again soon:)

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First impressions mean everything, the entrance doors were so filthy you couldn't see, the customer service girl has an attitude and wasn't very helpful or friendly.
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 31일
Thank you for your feedback Holly. We are Truly sorry that you haven't had the best experience with us! We will do our Absolute Best to be better next time:)

8/10 - 좋아요

M. Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool was very cold and our bed was very soft. The staff was very kind. We had rented two rooms and requested 1 be handicap, this request was not granted but we understand there are only so many.
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 31일
Thank you for your feedback Melissa. We apologize for the inconvenience! We will do our absolute best to make your stay as comfortable as possible next time:)

6/10 - 괜찮아요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is FANTASTIC!!!! The problem i had was.........I reserved 2 rooms well in advance through Travelocity/Expedia........NO rooms were reserved for me!!!! Very disappointing unfortunately!!!!!!
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 31일
Thank you for the review, we apologize for the inconvenience of the reservation mishap, hopefully everything worked out for you. Have a great day.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and checking in and out were hassle free.
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 30일
Thank you for your kind review. We hope to see you again.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 27일
Thank you for your positive response :) We hope to see you in the future

10/10 - 훌륭해요

Connie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing. Rooms were very clean. Comfortable beds. Breakfast was very good. We would stay again when we come back.
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 24일
Thank you so much Connie for your feed back! We are overjoyed to hear you've enjoyed your stay with us. Please come visit again soon:)

10/10 - 훌륭해요

Cynthia

2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 13일
Thank you for your kind review Cynthia. We hope to see you again soon.

10/10 - 훌륭해요

Katherine 님, Virginia Beach

2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 13일
Thank you for the review, have a great day!

10/10 - 훌륭해요

Tom and Dottie

좋아요: 편의 시설/서비스
The hotel was excellent and staff amazing!
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 24일
Thank you so much Tom and Dottie. We really appreciate your feedback. We're always Happy to have you! Come back and visit soon:)

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 12일
Thank you for your positive review. We hope to see you again in the future :)

10/10 - 훌륭해요

Joel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked how convenient it was to different dining options as well as gas stations and free way
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 22일
Thank you for your feedback Joel. We're glad you've enjoyed your stay. Come visit us again soon:)

10/10 - 훌륭해요

CHRYSTAL

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view with spacious rooms!
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 21일
Thank you for your feedback Chrystal! We're so happy to hear you've enjoyed your stay with us. Come visit us again:)

10/10 - 훌륭해요

kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice price point, comfortable rooms, good breakfast options.
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 20일
Thank you for the review, we are glad you enjoyed your stay. Have a great day.

10/10 - 훌륭해요

Kimberly F.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really pretty hotel and very friendly
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 20일
Thank you for the review, we are glad you enjoyed your stay. Have a great day.

10/10 - 훌륭해요

Melissa 님, Rockland

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stoney gives you a free drink to their bar for every adult that stays!
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 4일
Thank you for the review, have a great day!

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 17일
Thank you for the review, we are glad you enjoyed your stay!

10/10 - 훌륭해요

David 님, Bronx

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family place
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 20일
Thank you for the review, we are glad you enjoyed your stay. Have a great day.

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 직원 및 서비스
Hotel room was not very clean..alot of dust and dirt in corners...hotel was very noisy but thst was because there were 5 teams staying there. Staff was friendly...breakfast was ok..overall the hotel needs updating wall paper coming off dirty decore and dirty rooms...
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 15일
We apologize for any inconveniences you faced. Thank you for the review, we will pass this feedback on to the proper departments. Thank you and have a great day.

10/10 - 훌륭해요

Chenoah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 4월 1일
Thank you for your feedback Chenoah. We're so happy to hear you've enjoyed your stay with us! Come visit again soon:)

8/10 - 좋아요

gregory

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Room was large and quite. Pool was extremely cold on the day of our check in, but was warm our second day. Could have used a good cleaning. Breakfast was average for a continental breakfast. On our first morning at about 8:45 the hot food was pretty much gone. The staff was very accommodating.
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 15일
We apologize for any inconveniences you faced. Thank you for the review, we will pass this feedback on to the proper departments. Thank you and have a great day.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and the staff were friendly.
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 10일
Thank you for your feedback James! We're glad you've enjoyed your stay with us. Come visit again soon:)

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 10일
Thank you for your feedback Kevin! We're glad you've enjoyed your stay with us. Come visit again soon:)

8/10 - 좋아요

Dennis

2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 30일
Thank you for your review. We hope to see you again.

10/10 - 훌륭해요

Jolene

2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 29일
Thank you for your feedback! We appreciate you staying with us and hope you'll come back soon. Have a great weekend!

10/10 - 훌륭해요

JOHN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasn't expecting much because we stayed at the Wausau location in the past, and it wasn't the best experience. Yet, this is a very nice hotel. Everything was definitely clean and the front desk lady was very nice. The pool area is clean. There is a nice big hot tub for the parent and the outdoor/indoor pool is really nice for the kids. There are a lot of large themed seating areas throughout the hotel. I would stay here again.
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 9일
Thank you for the review John, We are glad you enjoyed your stay with us! Have a great day.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful place. Loved getting the Expedia upgrade, too!
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 7일
thank you for the review, have a great day!!

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed here multiple times and it’s always good. Just a note for travelers, it’s a family place and sometimes the kiddos might get louder in the halls - kids being kids. My only dislike is some of the rooms are starting to show their age in areas where the ceiling and the walls meet and the mudding tape is separating. Doesn’t impact the stay but is a tad unappealing. Otherwise, a totally great spot to stay, would return again and again.
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 7일
Thank you for the review and feedback! We appreciate your business and hope to see you again, have a great day.

10/10 - 훌륭해요

DENISE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place
2024년 2월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 6일
Hello Denise! Thank you so much for your feed back. We hope to see you again soon:)

10/10 - 훌륭해요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 5일
Hello Joan! We're so happy you've enjoyed your stay with us. Come visit again soon:)

8/10 - 좋아요

Brittany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stoney creek is in a convenient area. Nice hotel, friendly staff. The only complaint would be the noise level in the hotel. You can hear everything through the walls. Would definitely stay again!
2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 4일
Thank you for the review, have a great week.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice!!
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 3일
Thanks for the feedback Sarah. We are glad you hear you enjoyed your stay with us. Come back again soon.

10/10 - 훌륭해요

Chad

2024년 3월에 2박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 23일
Thank you for the review- have a great day.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the drink token's Bar is a little hard to find, hotel should advertise it more
2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 3일
Thank you for the feedback and the review. Have a great week!

10/10 - 훌륭해요

Carrie

2024년 3월에 1박 숙박함
답변 제공: Stoney Creek Front Desk 님, 2024년 3월 23일
Thank you for the review- have a great day.