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임페리얼 푸캐우 힐 리조트 여행 후기

3.5 out of 5
임페리얼 푸캐우 힐 리조트
99 Moo 14, Phitsanulok-Lomsak Rd, Campson, Khao Kho, Phetchabun

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 146개 이용 후기 중 34개" "
평점 8 - 좋아요. 146개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 146개 이용 후기 중 33개" "
평점 4 - 별로예요. 146개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 146개 이용 후기 중 7개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Erik

연인과의 여행
Exellent location
2023년 11월에 2박 숙박함
답변 제공: Saranya 님, 2024년 1월 21일
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Guest Service Manager

8/10 - 좋아요

kittiya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
ดีน่ะถูกแต่ห้องพักเก่าไปหน่อย บริเวนโดยรอยสวย อากาศเย็นสบายดี บริเวนกว้างขว้าง อาหารเช้าทั่วไป
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kelsey 님, Atlanta

2023년 10월에 3박 숙박함

8/10 - 좋아요

kantawit

좋아요: 청결 상태, 직원 및 서비스
สภาพ และเครื่องใช้ในห้องพัก เป็นสไตล์รุ่นเก่าไปนิดนึง ส่วนที่เหลือ ก็ดีหมดครับ
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Supavadee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ห้องพักกว้าง อาจจะดูเก่าหน่อย แต่โดยภาพร่วมยังดูดี บรรยากาศดี วิวสวยมากๆๆ อาหารเช้าหลากหลาย อร่อย
2023년 2월에 1박 숙박함

8/10 - 좋아요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스
👍
2023년 2월에 1박 숙박함
답변 제공: Saranya 님, 2023년 3월 9일
thank you very much

8/10 - 좋아요

Pornpilas

2023년 1월에 1박 숙박함
답변 제공: Saranya 님, 2023년 3월 9일
thank you very much

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
สภาพแวดล้อมดูร่มรื่น ห้องพักกว้าง แต่ภายในห้องพักค่อนข้างเก่า ปลั๊กไฟเป็นแบบเก่า 2 รู แอร์แบบเก่าไม่มีรีโมท มีมดในห้องน้ำ น้ำไม่ค่อยร้อนพอที่จะแช่น้ำในอ่าง ถ้าเทียบกับราคาถือว่าค่อนข้างแพง
2022년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 12일
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

6/10 - 괜찮아요

William

2022년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 12일
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

4/10 - 별로예요

Hataitip

2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Tomas

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Mycket saknades
Tvättservice saknades även fast det skulle finnas. Poolen hade inget vatten och internet fungerade inte
2022년 10월에 2박 숙박함

8/10 - 좋아요

Hebe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

4/10 - 별로예요

philip

2022년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 6월 24일
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

8/10 - 좋아요

Maddie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay, the views were amazing. And the staff was super helpful.
2022년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 6월 24일
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Hotel Manager

2/10 - 너무 별로예요

APICHART

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No good
2021년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 6월 24일
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager

10/10 - 훌륭해요

Thannont

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ห้องสะอาดกว้าง อากาศดี
2021년 11월에 1박 숙박함

4/10 - 별로예요

Peter

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bettwäsche hatte Flecken, ebenso wie die Handtücher. Beides roch unangenehm, definitiv nicht frisch gewaschen. Auch die Zimmer sind in die Jahre gekommen und hatten einen schlechten Geruch. Das Frühstück ist nicht zu empfehlen, es gab zwar Büfett, jedoch wurde nichts warmgehalten.
2021년 11월에 3박 숙박함

6/10 - 괜찮아요

Colin

연인과의 여행
좋아요: 직원 및 서비스
It is a beautiful location. When built 20 years ago it was to a very high standard. Safely it is getting very tired. We had a luxury bungalow with access via step and very irregular steps. The sanitary ware was deteriorating and the surface of the sink and bath having dark surface defects. The mechanical plug in the bath had parts missing and replaced with a chained plug. Water was Luke warm.
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

Peter 님, Herrliberg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet property in a beautiful environment!
2021년 11월에 2박 숙박함

8/10 - 좋아요

Jens Christer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fin udsigt
dejlugt sted med en fin udsigt til en billig pris
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location; view is not as spectacular as other, nearby, locations, but rooms are very large and comfortable. Staff is polite, professional, courteous, and responsible. Pool and restaurant were closed as a result of Covid.
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Burakorn

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
โซฟาเก่า สกปรก แอร์ไม่เย็น ไม่เหมาะกับผู้พิการ หรือ สูงอายุ ข้อดี พนักงานน่ารัก อาหารเช้าอร่อย ห้องกว้าง ราคาไม่แพง
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy stay
Very nice resort, big room, very confortable bed, big bathroom (although a bit old), very cozy. Breakfast not too interesting.
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Håkan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Krairung Yamkam 님, 2020년 2월 14일
Dear My Guest ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

6/10 - 괜찮아요

Theeratat

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
ห้องพักกว้างขวางมาก ห้องพักสภาพเก่า ห้องน้ำมีสภาพเก่า ควรปรับปรุง เเอร์เสียงดังมาก
2020년 2월에 1박 숙박함
답변 제공: Krairung Yamkam 님, 2020년 2월 12일
Dear Khun Theeratat ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมต้องขออภัยเป็นอย่างยิ่ง สำหรับเหตุการณ์ความไม่เรียบร้อยที่เกิดขึ้น โดยได้แจ้งเหตุการณ์ดังกล่าวให้ทางแผนกแม่บ้านของโรงแรมรับทราบ เพื่อดำเนินการปรับปรุงขั้นตอนการตรวจสอบห้องพักอย่างทันท่วงที ทั้งนี้ขอเรียนให้ท่านได้รับทราบ ทางโรงแรมมีนโยบายที่จะทำการการปรับปรุงในเร็วๆนี้ เพื่อเพิ่มความสะดวกสบายในการใช้บริการของท่านในอนาคต ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

6/10 - 괜찮아요

Hong Eng

단체 여행
좋아요: 직원 및 서비스
The room is big, the view is good, but a bit old and not up keep.
2019년 12월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2020년 1월 9일
Dear Khun Hong Eng We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2020년 1월 9일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Krairung Yamkam 님, 2020년 1월 9일
Dear My Guest We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

2/10 - 너무 별로예요

yeoh wee

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old resort with little facilities
Hotel service very very poor..rms are old n bed with mites..stay 3nites there..was beaten by the mites all over my 2 legs..order rm service for tuna sandwich..took 2hrs to reach the rms...rms are far fm hotel lobby with limited buggy...great disappointment
2019년 12월에 3박 숙박함
답변 제공: Krairung Yamkam 님, 2020년 1월 2일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

4/10 - 별로예요

실제 이용하신 고객

2019년 12월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 28일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

Jariyaporn

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
โรงแรมตั้งอยู่บนเขา วิวสวย แต่ห้องพักที่ได้ มองไม่เห็นวิว แต่บรรยากาศดี โรงแรมอาจจะเก่าไปหน่อย แต่ก็มีสิ่งอำนวยความสะดวกครบ วันที่เข้าพัก มีการเตรียมห้องพักไว้ แต่ไม่ได้มีการเช็คก่อนเข้าพัก ฝุ่นเยอะมาก เดินบนพื้นแล้วหยาบเท้ามาก โดยรวมก็ถือว่าดี เงียบสงบ
2019년 12월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 24일
Dear Khun Jariyaporn ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมต้องขออภัยเป็นอย่างยิ่ง สำหรับเหตุการณ์ความไม่เรียบร้อยที่เกิดขึ้น ทางเราจะรายงานเหตุการณ์ดังกล่าวให้ทางฝ่ายบริหารของโรงแรมได้รับทราบและจะรีบดำเนินการแก้ไข เพื่อปรับปรุงและทำให้แน่ใจว่าจะไม่มีกรณีเช่นนี้เกิดขึ้นอีกในอนาคต ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

8/10 - 좋아요

gracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjiyable stay
We enjoyed the stay every much. The bed was very comfortable. The only setback is that it is not elderly friendly as there is no lift to service the rooms.
2019년 12월에 3박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 18일
Dear Khun Gracy We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

10/10 - 훌륭해요

AlexandraYap

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall experience is great, and it is time to perform some maintenance room facilitiy
2019년 11월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 8일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 10일
ทางโรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ ขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้เกียรติใช้บริการโรงแรมของเรา ในระหว่างช่วงวันหยุดพักผ่อนของท่านที่จังหวัดเพชรบูรณ์ที่ผ่านมา และทางโรงแรมรู้สึกขอบคุณ ที่ท่านได้สละเวลาในการกรอกแบบแสดงความคิดเห็นเกี่ยวกับความพึงพอใจในการให้บริการของทางโรงแรม สำหรับความคิดเห็นของท่านทางโรงแรมจะนำไปปรับปรุงการให้บริการอย่างต่อเนื่อง เพื่อให้ตรงกับความต้องการและวิสัยทัศน์ของท่าน ที่ได้มอบความไว้วางใจให้กับโรงแรมของเรา ทางโรงแรมต้องขออภัยเป็นอย่างยิ่ง สำหรับเหตุการณ์ความไม่เรียบร้อยที่เกิดขึ้น ทางเราจะรายงานเหตุการณ์ดังกล่าวให้ทางฝ่ายบริหารของโรงแรมได้รับทราบและจะรีบดำเนินการแก้ไข เพื่อปรับปรุงและทำให้แน่ใจว่าจะไม่มีกรณีเช่นนี้เกิดขึ้นอีกในอนาคต ทางโรงแรมขอขอบพระคุณท่านเป็นอย่างยิ่งที่ให้การสนับสนุนและมอบความไว้วางใจให้กับทางเรา และหวังเป็นอย่างยิ่งว่าจะได้มอบการบริการให้แก่ท่านอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ โรงแรมอิมพีเรียลภูแก้วฮิลล์ รีสอร์ท เขาค้อ

10/10 - 훌륭해요

Kai Lun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 6일
Dear Khun KAI We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 12월 6일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

4/10 - 별로예요

Jazz 님, Singapore

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
old property, room is big but lacking in amenties.
2019년 11월에 3박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 11월 28일
Dear Khun Jazz We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

10/10 - 훌륭해요

Pirun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
บรรยากาศดีมาก ห้องพักอยู่บนเนินเขา ห้องเก่าไปนิดแต่กว้างและโปร่ง
2019년 11월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 11월 28일
Dear Khun Pirun We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

Wei Ping Serene

가족 여행
별로예요: 청결 상태
2019년 11월에 2박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 11월 22일
Dear Khun Wei Ping We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스
Service was terrible.food and drink orders took an hour to arrive. Breakfast was poor. Accessibility is non/existent with many steps and stairs to access rooms and facilities
2019년 11월에 3박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 11월 16일
Dear Khun Guest We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

6/10 - 괜찮아요

CHEE KUN

단체 여행
2019년 10월에 3박 숙박함
답변 제공: Krairung Y. 님, 2019년 11월 4일
Dear Khun Chee Kun We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is quite surprise me when we pay for 3 person prices per room,what we get everything only for 2 persons eg: bed towel,water and breakfast...Is that the third person is transparent? And also not suitable for elder to stay bcoz of the walkway to room up,down & uneven.the worst is walkway to room no light.When we walk at day & night we use our PHONE TORCH to light up the walkway. 😰It's really very dark feel like stay inside the jungle.
2019년 10월에 3박 숙박함
답변 제공: Krairung Y. 님, 2019년 10월 22일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 10월 22일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice View. Windy Place, Economy price, Fair Breakfast, Little Dust in Room
2019년 10월에 1박 숙박함
답변 제공: Krairung Yamkam 님, 2019년 10월 19일
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

8/10 - 좋아요

Somsak

좋아요: 직원 및 서비스
2019년 9월에 2박 숙박함
답변 제공: Krairung Y. 님, 2019년 10월 1일
Dear Khun Somsak We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

10/10 - 훌륭해요

Jakob Morten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Krairung 님, 2019년 9월 19일
Dear Khun Jakop We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best wishes, The Imperial Phukaew Hill Resort Khao Kho

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le lieu est super , les chambres sont fatiguées, Si vous avez des problèmes de dos alors fuyez, litterie deplorable ...
2019년 8월에 2박 숙박함
답변 제공: Krairung 님, 2019년 9월 9일
Dear my guest We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, The Imperial Phukaew Hill Resort Khao Kho

2/10 - 너무 별로예요

Pannathat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
เสีความรู้สึก
เก่ามาก สกปรก ไม่มีแปรงหรือของใช้ให้ ราคานี้ต้องดีระดับนึงแล้วแบบนี้ราคา300พอไหวอะ
2019년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2019년 8월 20일
Dear Sir / Madam, Thank you for your feedback, we do appreciated your comments for improving in the future. Hotel Manager

8/10 - 좋아요

Hans

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Need of make over
Has passed the prime of its life, at least the simple room we had. Would definitely benefit from a make over! Also would appreciate better signposting from the main road. Was difficult to find, especially at night. Otherwise our stay was good, including the breakfast.
2019년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2019년 8월 20일
Dear Sir / Madam, Thank you for your feedback, we do appreciated your comments for improving in the future. Hotel Manager