Dear [Guest],Thank you for your kind words! We're delighted to hear that you had an easy check-in experience and found our staff to be friendly. Providing exceptional service is our top priority, and we're thrilled that we could make your stay with us enjoyable from the moment you arrived. If there's anything else we can assist you with during your time here, please don't hesitate to let us know. We look forward to ensuring the rest of your stay is just as pleasant.Warm regards,[Hotel Staff]

Dear [Guest],We're deeply troubled by the experience you described. Please accept our sincerest apologies for the issues you faced during your stay. Your concerns regarding the condition of the room, your deposit, and any potential theft are serious and unacceptable. We're investigating these matters urgently and will take immediate steps to address them. We understand your frustration and regret the impact this had on your stay. We appreciate you bringing these issues to our attention and encourage you to contact our management team directly to discuss this further. We're committed to resolving this situation to your satisfaction.Warm regards,[Hotel Management]

Dear [Guest],We're deeply sorry for the unpleasant experience you encountered during your stay. Please accept our sincerest apologies for the presence of roaches in your room. This does not meet our standards of cleanliness, and we have taken immediate action to address and rectify the situation. We understand the importance of a comfortable and hygienic environment for our guests, and we're committed to ensuring that such incidents are not repeated. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Please contact our front desk immediately so we can assist you further and make arrangements to resolve the issue to your satisfaction.Warm regards,[Hotel Staff]

Dear [Guest],Thank you for your positive feedback! We're thrilled to hear that you found your room to be nice, private, spacious, and very clean. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We appreciate your kind words and look forward to hosting you again soon.Warm regards,[Hotel Staff]

Dear [Guest],We're deeply sorry to hear about your experience. Please accept our sincerest apologies for the cigarette smell in your room and the inconvenience it caused you and your family. This does not meet our standards of cleanliness, and we understand your frustration. We will investigate this matter immediately to ensure that such incidents are not repeated. Regarding your refund, we apologize for any confusion and will review our policies to ensure clearer communication in the future. Your feedback is invaluable to us, and we appreciate you bringing it to our attentionWarm regards,

Dear [Guest],Thank you for your feedback. We're glad to hear that you found the rooms clean, although we apologize for the musty smell you encountered. We'll investigate the issue promptly to ensure improvements are made. Additionally, we're deeply sorry for the presence of a cockroach during your stay. This does not meet our standards, and we're taking immediate action to address and resolve this matter. Your satisfaction is our priority, and we appreciate your honesty in bringing these issues to our attention. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,[Hotel Management]