The hotel itself is a well-deserved 4-star hotel; the staff are well-trained and eager to help, the restaurant on the 11th floor offers awesome dishes priced reasonably, and the hotel even has a self-served laundry room - staff will offer free laundry pod(s) upon request. However, the location of the hotel is somewhat less than desirable. Other than the convenience of having the Metro Rapid Transit (MRT) System train station near-by, the MRT track is right outside the hotel. The surface road that the hotel is located next to also generates traffic noise that can be quite bothersome sometimes. Additionally, the trip between the MRT station and the hotel can be a little scary, if you are not familiar with the local (motorbike) driving style.
Overall, a solid 4 Star hotel.