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로드웨이 인 샌티 I-95 여행 후기

2 out of 5
로드웨이 인 샌티 I-95
123 Mall Street, Santee, SC

이용 후기

6.2
평점 10 - 훌륭해요. 497개 이용 후기 중 96개" "
평점 8 - 좋아요. 497개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 497개 이용 후기 중 91개" "
평점 4 - 별로예요. 497개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 497개 이용 후기 중 114개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

Danyell

2023년 12월에 1박 숙박함

4/10 - 별로예요

Patrick

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Amalia

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very nice and clean
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were very nice an pleasant
2023년 11월에 2박 숙박함

8/10 - 좋아요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Unsuspecting comfort
The outside was having work done, and I was unsure at first but the rooms were clean and I can tell that the hotel has made strides to update the rooms and make them comfortable. The from desk manager was great, the service staff were attentive and accessible, and I can tell they are working hard to get this hotel up from where it used to be.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great clean location right off highway with plenty of food options nearby
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Davon

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Christine

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Hendrick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: KK 님, 2023년 9월 4일
Thank you for staying with us. Hope you enjoyed your stay.

10/10 - 훌륭해요

Margaret Jean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Loved it.
Great location right off interstate 95, plenty of places to eat. The staff are very helpful and friendly, it was peaceful and quiet! The lady at the front desk went out of her way to help me, I didn’t get her name but I assume she works the evening shift as I checked in around 3 P.M. I was only going to stay one night but it was so comfortable I stayed two. Thank you too all the staff for being so nice.
2023년 8월에 1박 숙박함
답변 제공: KK 님, 2023년 9월 4일
Thank you for staying with us. We are glad to hear from you that you loved to stay with us.Wish we see you again.Thanks,

8/10 - 좋아요

Cesar

While the hotel may not be highend, it is ok for its price.
2023년 8월에 1박 숙박함
답변 제공: KK 님, 2023년 9월 4일
Thank you for your feedback. We are trying hard to improve guest experience.We would be glad to hear from you the areas that we need to improve. It will help us to direct our efforts to correct the issues which we need to fix.Thanks for staying with us.

2/10 - 너무 별로예요

MICHAEL

2023년 7월에 1박 숙박함
답변 제공: KK 님, 2023년 8월 17일
Thank you for staying with us. We are working hard to resolve issues and improve guest experience. I shall be thankful if you give us details of issues that need to be addressed.

2/10 - 너무 별로예요

Rajae

2023년 7월에 1박 숙박함
답변 제공: KK 님, 2023년 7월 19일
We do not see your reservation. The hotel has revamped its operations to exceed expectations with clean rooms and outstanding customer service.

10/10 - 훌륭해요

Walter

2023년 7월에 1박 숙박함
답변 제공: Kirit 님, 2023년 7월 17일
Thank you for staying with us and for posting the review. We are trying hard to improve guest services and you will have more satisfaction on your next stay.Thanks once again.

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 객실의 편안함
Needs some Quality Control and Desk Management
Visible damage in the room, like a cigarette burn hole in an ottoman in a no-smoking room. Damage to the nightstand and no alarm clock. No coffee maker, but they brought me one. No iron, but i didn't need it. King bed was comfortable, nice changeable shower head controls. Plugs for dryer will a little damaged. Overall, everything worked. The housekeeper said they were moving stuff in and out of rooms. The TV was installed incorrectly, but I fixed it. They just need some quality control with a checklist to make sure the rooms have everything they tout on the description. No elevators, neither 1st or 2nd floor ice maker, near my room, was working. Didn't check any other ones. Was concerned when I checked out the next day at 9:15, that no one was at the front desk. I rang the bell, but no one came. I was prepaid, so I left the key, but will check my credit card to ensure nothing else was charged.
2023년 7월에 1박 숙박함
답변 제공: Kirit 님, 2023년 7월 10일
Thank you for your suggestions. We will sure put in efforts to change the room condition. We have already taken up upgrading rooms.Thank you for staying with us.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never ever AGAIN
Do not stay. I repeat do not stay. Customer service terrible. Bathroom no shower curtain and dirty shower. And then better dies in the door and we couldn’t get in our room. Management asked my husband did he lock the door from the inside?? Huh? I repeat, DO NOT STAY!!!!
2023년 7월에 1박 숙박함
답변 제공: KK 님, 2023년 7월 10일
We apologize for the unpleasant experience. We have a new management that takes these complaints very seriously and are doing everything to ensure you have a comfortable stay.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: KK 님, 2023년 7월 10일
Thank You, our pool is now open as well!

4/10 - 별로예요

Marvella

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: KP 님, 2023년 6월 8일
We are sorry that youm don't have good experience during your stay. We have now changed the management and improving the things. We assure you that it will not happen again.Thanks for staying

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's old
Old tired hotel that needs major renovation or needs to be torn down. Pool was closed. Clerk says pump broken for over a year. Ice machine, broken. Room numbers unreadable. Painted tin cans on outside walls serving as ash trays. TV and AC worked. Bed was clean so for 60 bucks I got what I paid for. The clerk was kind enough to switch my room when I inadvertently booked a smoking room.
2023년 5월에 1박 숙박함
답변 제공: Kirit 님, 2023년 5월 31일
I am sorry for what you have experienced. It was aproblem of the management. Now, we have changed the management and now working to fix all the issues faice by the guest.I am very much thankfull for your feedback. It will help us to improve. Thanks

4/10 - 별로예요

Kenya

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was not very clean. There was urine stains on the toilet. Hair in the shower. The shower curtain was not long enough so the water wet the floor. The room was very dusty. There was dust all on the walls. The customer service was great. The area was great. The cleanliness of the room was not.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Michael

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

TIFFANY 님, ENDICOTT

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was run down, pool was closed. Mask was required to enter the lobby so i could check in. The name of the hotel is Clarion but the sign had Rodeway Inn on it. Made it very confusing. The sheets and blanket in my room seemed clean, same with the bathroom. But the lounge chair and ottoman looked dirty. The room had a bad odor. I did not see any roaches but previous reviews say that there is some. I was there only 1 night and i was thankful for that.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jerri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We only stayed one night instead of 2 and the owner wouldnt let us check out at 10am so that we could get a refund for the 2nd day. Bathroom floor was dirty, curtians and lamp shade were dirty. Cloth chair had stains all over it.
2022년 7월에 2박 숙박함

4/10 - 별로예요

Kim 님, MECHANICSVILLE

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is a neglected former Howard Johnson’s. Besides us there were maybe 4 other rooms used. Our first rooms bathroom was unusable. We got another room. It did not have any towels. They do have a price rate in the rooms for removing, towels, coffee makers, iron, ironing board, sheets, pillows etc. parking lot look like it has not had any maintenance in YEARS. We do NOT recommend this to anyone
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Catherine

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare
The hotel was the worst. I couldn’t stay there. Please remove the hotel from your site. Filthy! I have already contacted hotels.com for a Refund!
Air conditioner
Soiled chair
Wiring
Wall
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Jon

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price!!! Your better off looking elsewhere l! Place have an unbearable smell and It was cringy dirty! It had bugs!!! I had trouble sleeping all night due to safety concerns. I keep hear people outside my door. The only reason why my kids and I stayed is because I was so exhausted from driving all day. STAY AWAY FROM THIS PLACE. At all cost!!
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
Richard, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Grant 님, Conway

단체 여행
별로예요: 청결 상태
This place was run down so bad i felt like i was in a third world war zone. It was nasty, ice machine out of order, no electrical outlets worked for plugging up your boat to charge batteries. The ceilings coming apart, drapes broken, carpet absolutely disgusting, place looked nasty allover, sheets had lint and dirt in them. Never ever would i stay there again nor would i ever tell anyone to stay there. Needs to be bull dozed.
2022년 4월에 1박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
Grant, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid this place
Horrible place. Would have left if i could have canceled Dirty, vanity for sink totaly broken,tv not working,phone broken, So bad we slept in our clothes and left after a few hours. Stay away from this dump.
2022년 4월에 1박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modest but pleasing
Just needed a place to sleep during long distance travel. This place fit the bill, easy access, clean comfortable room & bed. The AC unit was loud & tripped on & off frequently. Turned it off for better sleep.
2022년 4월에 1박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
Leigh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Todd

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
Todd, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

daniel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2022년 4월에 1박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

MARTIN 님, Mont-Tremblant

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Près de la 95 mais malheureusement défraîchie,besoin de nouveau tapis,peinture, le lit très bien par contre, trop cher pour la qualité mais personnel très gentil
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Vieille hôtel ,beaucoup de bruit et de va et viens durant toute la nuit et le déjeuner continental café ou thé avec muffins très ordinaire c,est tout !
2022년 4월에 1박 숙박함
답변 제공: E. Brandenberger DoO 님, 2022년 5월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Madeleine 님, Piedmont

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
L’endroit était moyen. La réceptionniste a pris beaucoup de temps pour notre réservation. C’était insecurisant. Heureusement le lit était confortable. La balayeuse n’avait pas été passé puisqu’on a trouvé un bouchon de bière, un gros élastique et pot de pilule vide par terre. Pas rassurant. Nous ne reviendrons pas.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Geraldine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The desk was very busy. They didn’t have enough help. The staff did the best they could. We were supposed to have a nonsmoking room. The sign outside the room said nosmoking but the room reeked of smoke. There were ashes on the mini fridge!! The sink didn’t drain. I would have left except we had been traveling for 12 hours and were exhausted. Needless to say I didn’t sleep well!
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Christine

2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property was worn. The toilet was not secured to the floor. The door handle was loose and the key card was inconsistent with door lock. Neighbors were loud. Staff as very friendly and helpful. Parking was convenient. Lots of options in the area for food and fuel. Right off the interstate. Price was good.
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall good but only 2 towels in room with 3 people and shampoo dispenser in shower was empty. Air conditioning unit was very loud but beds were comfortable.
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

4/10 - 별로예요

Brady

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The refrigerator had a spill from the previous guest that wasn’t cleaned. There were no cups for water or coffee. There was no tissue or extra toilet paper. The sink didn’t drain properly. I expect more for $90.
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

richard sanborn

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
ok for 1 night stay very outdated
2021년 12월에 1박 숙박함
답변 제공: Kumar 님, 2022년 1월 7일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Santee I-95. Stay Safe, Thank You Again, Kumar Parekh General Manager Clarion Inn, 123 Mall St, Santee, SC 29142

8/10 - 좋아요

Parker

연인과의 여행
좋아요: 직원 및 서비스
Great access to and from the interstate. It was nice. Shower was great. Layout was okay
2022년 1월에 1박 숙박함
답변 제공: Kumar 님, 2022년 1월 7일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Santee I-95. Stay Safe, Kumar Parekh General Manager Clarion Inn, 123 Mall St, Santee, SC 29142

8/10 - 좋아요

Sathya

2021년 12월에 1박 숙박함

8/10 - 좋아요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Kumar 님, 2021년 12월 6일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Santee I-95. Stay Safe, Thank You Again, Kumar General Manager Clarion Inn Santee, SC 29142

2/10 - 너무 별로예요

ronald

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
disgusting
Pubic hair in the shower, cockroaches crawling on the floor and walls, dried dripping coffee (I think and hope) on the back of the door.
2021년 11월에 1박 숙박함
답변 제공: Kumar 님, 2021년 11월 22일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kumar Parekh General Manager Clarion Inn, Santee, SC 29142

10/10 - 훌륭해요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Kumar 님, 2021년 11월 13일
Dear Guest, Thank you so much for the wonderful review and for staying with us we can't wait to see you again. I am pleased to hear that our staff had a positive impact on your stay. We appreciate your feedback regarding your stay! Your comments will be shared with our team. Be safe! We look forward to seeing you again, Kumar General Manager Clarion Inn Santee, SC 29142

2/10 - 너무 별로예요

Tiffany

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom was gross, toilet ran non stop, shower head was pulled out of the wall, and the tub felt like the bottom of it was going to fall through. Sink drain was clogged, chair and ottoman looked like they hadn’t been cleaned EVER. Also, the lady at the front desk took 30 minutes and three phone calls to figure out how to check in an online reservation. After I showed her on my phone that the Cathie had gone through, she continued to say my card had been declined and even walked to my room later that night and demanded cash from my girlfriend stating that she had run two cards and both were declined. Totally untrue and unprofessional. Not to mention the people in the room next door who were obviously selling drugs out of the room. Countless cars coming and going all night from the same Room staying for 4 or 5 minutes at once. Entirely don’t recommend and will never stay here again. Doesn’t even deserve one star
2021년 10월에 4박 숙박함
답변 제공: Kumar 님, 2021년 10월 27일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Santee I-95. Allow me to apologize for failing to meet your expectations and regarding your stay on behalf of our hotel. I have shared your feedback with my front desk employees to ensure we handle these types of situations differently in the future. Stay Safe, Kumar General Manager Clarion Inn Santee, SC 29142