테라스/파티오
예약 가능 여부 확인

애쉬혼 힐 여행 후기

3 out of 5
애쉬혼 힐
Ashorne Hill, Royal Leamington Spa, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 139개 이용 후기 중 57개" "
평점 8 - 좋아요. 139개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 139개 이용 후기 중 14개" "
평점 4 - 별로예요. 139개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 139개 이용 후기 중 7개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

DONG KWAN

2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Phil

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

John

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Robert

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Failed to return my laptop charger
I left my computer charger plugged in the wall socket next to the bed, I called within 2hrs of checking out to notify the hotel that i had done this but even having had to called back the next day too they claimed (or their cleaning staff claimed) that they had not found it. I absolutely did leave it in the room, there was no way I was confused and did not. Very disappointed with the poor service of the hotel and I suspect dishonest nature of their cleaning staff.
2023년 10월에 1박 숙박함
답변 제공: Josh 님, 2023년 12월 8일
Dear Robert, Thank you for taking the time to share your experience with us. We sincerely apologise for any inconvenience you've encountered regarding the misplaced charger during your stay. We understand how frustrating it can be to lose a personal item, and we appreciate your patience in bringing this matter to our attention.We take such matters seriously and have conducted a thorough investigation into the situation. Our team has spoken with the cleaning staff, housekeeping management and supervisors reviewed the room in question multiple times when we got your report. Unfortunately, despite our efforts, we have not been able to locate the charger.We do keep a comprehensive list of all lost property that is found, if you could provide us with more information regarding the make, model and description of your lost laptop charger we can search our database to see if your property was found, if it is we will arrange for its safe return to you. yours sincerelyAshorne Hill.

8/10 - 좋아요

Rosie

2023년 8월에 1박 숙박함

8/10 - 좋아요

Joachim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The main building is very impressive and the site is beautiful. The rooms which are located in separate buildings are quite simple and less stylish but ok.
2023년 7월에 2박 숙박함
답변 제공: Josh 님, 2023년 12월 8일
Dear JoachimThank you for sharing your feedback with us. We're delighted to hear that you found our main building impressive and enjoyed the beauty of our site. Your appreciation means a lot to us.We also appreciate your comments on our separate buildings' rooms. We understand that while they may be simpler and less stylish compared to the main building, we're pleased to hear that they met your expectations. We are always looking for ways to enhance our guests' experience, and your insights help us in that process.If you have any specific suggestions on how we can further improve the rooms or if there's anything else you'd like to share, please feel free to let us know. We value your input, and it contributes to our ongoing efforts to provide a comfortable and enjoyable stay for all our guests.We hope to welcome you back in the future and have the opportunity to exceed your expectations.Best regards,Ashorne Hill

10/10 - 훌륭해요

Sarah

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

8/10 - 좋아요

Robert

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Ashley

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

ANIMESH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

John

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Mike

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Gerard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Booked for 1 night prior to an onsite overnight stay. Asked if I could stay in the room I was in rather than move to the one for the next night. Absolutely no problems in facilitating this, stayed loads of times before all excellent
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Luke

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Jake

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing service
Strange layout with rooms other side of the campus, room it self was clean and comfy. Service in the bar was poor waited over 15 minutes in a queue for a drink as one member of staff for quite a number of customers was not enough! I asked if I could get a table in the restaurant and was told if I was eating on my own I had to order from the bar menu and sit in the bar area. I ended up leaving hotel and going to leamington spa to find food.
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

John

2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Matthew

출장 여행
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Christine

출장 여행
좋아요: 직원 및 서비스
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

andrew

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was ok. Done the biz. Real nice brekfast cooked to order as it was very quiet
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here many times and always exceptional service. Very friendly welcome at check in and throughout my stay.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal place to stay, if working in the area.
Ideal place to stay, if working in the area.
2021년 11월에 1박 숙박함

8/10 - 좋아요

Ken

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely comfortable room. I was particularly impressed when I needed to cut short my stay that a refund for the unused night was immediately offered by reception without me even needing to ask. Impressive !
2019년 11월에 2박 숙박함

8/10 - 좋아요

Stewart

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Rahul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Jillian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very very impressed
what a surprise, just how nice this was for the money i paid, could not fault any part of the stay, nice big fluffy towels, spotless room and bathroom, excellent breakfast.
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peace
Glad that it was open for B&B on this occasion
2019년 8월에 3박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended only let down by average evening meal
Very friendly and helpful staff on reception. The room we had was in the quadrant and just a very shot walk to the main house. Plenty of parking close by and the hotel grounds are lovely. Our room was a very good size and very clean. The bathroom was large too, with a full-size bath. The evening meal was a bit of let down, considering everything else was so good. Nothing wrong with it, but it wasn't great and not that cheap either. The breakfast, though, was excellent - plenty of choice and all very good quality. Overall, the price was very good value for money with great room and breakfast. Just go somewhere else for a better evening meal.
2019년 8월에 1박 숙박함
답변 제공: Matthew Finch 님, 2019년 8월 17일
Good Afternoon Michael, thank you for your email. we appreciate all feedback and I will be passing on your comments to our F&B department. Kind regards, Matthew Finch

8/10 - 좋아요

philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spoilt by things which could be avoided
All in all very good accommodation.. Dinner was expensive for what was basically a ' pub ' type meal....A lovely breakfast was spoilt by the fact they had ' run out ' of Brown sauce !!!! Unbelievable ! Also having staff that can actually speak good English would be a bonus as well.
2019년 8월에 1박 숙박함
답변 제공: Matthew Finch 님, 2019년 8월 5일
Hi Phillip, Thanks for your feedback, unfortunately we did run out of brown sauce which is not the norm here. I am hoping that you were able to have the experience as you wished (minus the brown sauce)! we look forward to you returning soon, Kind regards.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay at Ashorne
The service, room and food were excellent. There was a problem with our twin room actually turning out to be a double, but as a result we were each given our own room to avoid further inconvenience. Can’t get any better than that!
2019년 8월에 1박 숙박함
답변 제공: Matthew Finch 님, 2019년 8월 5일
Hi David, thanks for your feedback, I hope you had a great time and you come back again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for overnight stay. Good breakfast and very quiet.
2019년 7월에 1박 숙박함
답변 제공: Matthew Finch 님, 2019년 7월 19일
Hi, Thanks for your great Feedback! we hope to see you again soon! Kind Regards, Matthew Finch

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Matthew Finch 님, 2019년 7월 8일
HI Paul, thanks for your feedback!

10/10 - 훌륭해요

Bronwen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning place, beautiful grounds. Staff friendly bed comfy highly recommend and would definitely stay here again.
2019년 4월에 1박 숙박함
답변 제공: Matthew 님, 2019년 5월 2일
Thank you for your lovely review. we look forward to welcoming you back soon! Kind regards, Matthew Finch

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 3월에 1박 숙박함
답변 제공: Matthew 님, 2019년 5월 2일
Thank you for your feedback. Kind regards, Matthew Finch

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ashorne hill had a nice room. i ate at the bar on my stay and had the chicken burger ca recommend, curry sauce was lovely.
2019년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2019년 1월 30일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

paul

좋아요: 직원 및 서비스
Business stay over
2018년 12월에 1박 숙박함
답변 제공: Reception Team 님, 2019년 1월 30일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 21일
Dear Guest, Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Ashorne Team

10/10 - 훌륭해요

Rahul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Reception Team 님, 2018년 11월 21일
Dear Guest, Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Ashorne Team

8/10 - 좋아요

Lee 님, kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel looks amazing. rooms presented to a high level. Breakfast and lunch were both lovely. would recommend this hotel if your staying in the Leamington area
2018년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 15일
Dear Lee, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 7일
Dear Guest, Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Ashorne Team

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 7일
Dear Guest, Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Ashorne Team

8/10 - 좋아요

Chris 님, Sheffield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & comfortable spacious room, nice food with very professional staff
2018년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 7일
Dear Guest, Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Ashorne Team

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 1일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Simon 님, Winchester UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, friendly staff great location
Perfect location and amenities for a business stay in nice quiet surroundings and perfect access for Leamington and Warwick
2018년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2018년 11월 1일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 - 별로예요

실제 이용하신 고객

Would not stay again
Middle of no where, sink didnt drain, tv remote didnt work, couldnt charge to room
2018년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2018년 11월 3일
Dear guest, Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated as Our guests experience is very important to us. I was sorry to read we did not meet your expectations. Regarding the maintenance issues that you have experience we could easily solve that if reported on time of staying or even upgrade you to another room if available- so please do let us know if you experience any issues during your stay so we can try to solve issues on the moment.Regarding the room charges- yes, at the moment we are upgrading to another payment system due to the new GDPR and until we do that we are not allowed to collect guests card details because we can't store them correctly. Once this is all done we will be able to charge items on the rooms. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our venue! Kind Regards Reception Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2018년 11월 1일
Dear Guest, Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Ashorne Team

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable overnight stop
An overnight stay on the way down to Wokingham. Excellent as usual. Modern rooms and very comfortable. The breakfast is awesome.
2018년 9월에 1박 숙박함
답변 제공: Matthew Finch 님, 2018년 9월 18일
Many thanks for your review!

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice quiet location, easy to find.
2018년 8월에 1박 숙박함
답변 제공: Matthew Finch 님, 2018년 9월 18일
Good Morning, thank you for giving us your feedback, I am glad you enjoyed your stay! Kind Regards, Matthew Finch

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Matthew Finch 님, 2018년 8월 20일
Good Morning, thank you for giving us your feedback, I am glad you enjoyed your stay! Kind Regards, Matthew Finch

6/10 - 괜찮아요

sam 님, la23

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok...ish.....
If we'd have known this was more of a corporate place that would of been ok... as we didn't it made our stay so different... having to drive to.our room was odd and having no.parking apart from.in a building site area and pitch black at night .... no lighting.... To be situated In a court yard that looked like it needed a face lift and the garden was ... well undesired to.say the least ... could be so beautiful... Staff at breakfast were so unfriendly and didn't even say good morning .... Check.out staff didn't ask.how our stay was ?????? The girl on reception was to busy picking food out of her teeth..... 9.30 check out needs to be clear when booking ......
2018년 8월에 1박 숙박함
답변 제공: Matthew Finch 님, 2018년 9월 18일
Good Afternoon, Thanks for your feedback. we take all feedback seriously and will be looking into all of your comments. Kind regards