Hello Martha, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Tia,We are sorry to hear your recent experience at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jerrel. The staff and I at the HomeTowne Studios by Red Roof Dallas - North Addison/ Tollway appreciate your 5/5 score following your stay. I am happy that you had a good stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Nathaniel, Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were happy with the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Lisha, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I are disappointed in your 1/5 score following your stay. It was disheartening to read that you described your experience at our hotel to be terrible. In the future, please add more comments to your survey to let us know where we can improve and where we are doing good. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for staying with us! It looks like we can improve your experience! We will work hard so that your experience is much better in the future.

Hello Gregory, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Michelle,Thank you for sharing with us. Our staff at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway was pleased to read that our staff was nice and friendly. However, you shared numerous downsides with us, which was disheartening to read. As it pertains to the pests mentioned, we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In response to your feedback, I have sent a copy of your complaints to the property and their management team.On behalf of Red Roof, we would like to thank you for sharing with us. We wish you all the best in your future travels.With thanks,Red Roof Management

Thank you for taking a moment to leave a review, Paige. The staff and I at the HomeTowne Studios by Red Roof Dallas - North Addison/ Tollway were disappointed to see your 1/5 score following your stay. You indicated that the pest you reported, the dirty sheets and the other listed issues hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Hello Marlene,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future, to improve your impression f our hotel.Sincerely,Red Roof Management

Hello Christian,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Hello Tia,We are sorry to see that you left our Hometowne Studios with a less than satisfactory experience. Your 1/5 score is disheartening to see, as we work to provide our guests with comfortable stays. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Dear Valued Guest,Thank you for taking the time to write a review of your stay at the HomeTowne Studios Dallas - North Addison/ Tollway. It upsets me to know we let you down. We regret the inconveniences you experienced as it relates to maintenance. Your concern regarding the pests you reported in the bathroom have been noted and shared with management to ensure that your concerns are addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Salman,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Ronnie, Thank you for writing to us about your recent stay at our hotel HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review.  We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Jornelys, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Ralitsa,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I was saddened to read that your stay fell short of your expectations due to roaches, insuffienct toiletries and uncleanliness. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear David J,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I was saddened to read that your stay fell short of your expectations due to roaches, uncleanliness and insuffienct maintenance. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Africa, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Monica,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the property not being conveniently located.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Thank you for your recent review of your stay, Our Valued Guest. I see your concerns regarding the peeling paint, the bathroom design amongst other things. Let me humbly apologize for how this impacted your experience and the impression it left our brand. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway wishes you all the best in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Rayeshenna,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I was saddened to read that your stay fell short of your expectations due to roaches. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Keith, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Charles, Thank you for taking the time to share your feedback following your stay at the HomeTowne Studios Dallas - North Addison/ Tollway. We sincerely appreciate your comments and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Youshin,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the unsafe feeling you had while with us. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Phylicia,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I was saddened to read that your stay fell short of your expectations due to the insects and the other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Christan,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the HomeTowne Studios Dallas - North Addison/ Tollway. I am glad you were pleased with our exceptional service from our staff Konye, despite the pest you reported, the unpleasant appearance of the room, the hair you found and all the other concerns that dampened your visit are truly regrettable. I am very sorry for your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Gregory, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Nathaniel,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with not having any laundry room, no Wi-Fi and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. These concerns will be taken into consideration. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Africa, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Mike,Thank you for your review following your stay at HomeTowne Studios by Red Roof Dallas - North Addison/ Tollway. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of Wi-fi, the lack of hot water and the other listed issues hindered your stay, which was saddening to read. I have shared your comments with management.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Neil,Thank you for taking a moment to leave a review. Myself and the staff at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway is disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for rating your recent stay, Anthony. We are sorry you had a less than satisfactory experience resulting in your 3/5 score following your visit to our HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway location. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Sabrina, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello Curtis,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DALLAS - NORTH ADDISON/ TOLLWAY. It's great to hear how ideal your stay was. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist

Hello Hugo, The staff at the HomeTowne Studios by Red Roof Dallas - North Addison/ Tollway and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for sharing your 10/10 rating with us, Gregory. Our staff at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, Red Roof would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Hello Jordan,Thank you for taking a moment to complete our survey regarding your stay at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway. I'm sorry to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Dear Mandisa, Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios By Red Roof Dallas - North Addison/ Tollway. The concerns you mentioned regarding the possible lack of cleanliness and the price not being to your liking is truly regrettable, prompting your 4/10 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Very truly yours, NishayeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Dallas - North Addison/Tollway. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding odor of room, short curtain and pest. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. hanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Thank you for your review! We look forward to seeing you on future travels!

Estimado Arquímedes,Agradezco que comparta sus comentarios después de su estadía en HomeTowne Studios by Red Roof Dallas - North Addison/Tollway. Me entristeció leer que su estadía no cumplió con sus expectativas debido a los insectos y las otras inquietudes que informó. Tenga en cuenta que trabajamos con una empresa de control de plagas que trata regularmente la propiedad en busca de plagas como es estándar en la industria. He notificado a la propiedad de sus comentarios para que puedan trabajar con los especialistas para garantizar que todo esté como debe estar.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y asegurarnos de que se sienta cómodo. En Red Roof, nuestra intención es tener su confianza en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro invitado y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Atentamente,La TundeGestión de techo rojoEspecialista en RediResponse

I am sorry to hear that your experience did not meet your expectations. We are currently working on wifi and renovating our property. We hope you give us another opportunity to better serve you in the future.

Hello Johnny,We strive to provide great experiences for our guests so I am happy that our customer service shown met your expectations. Your feedback is always welcomed as it only helps us to improve our services.Thank you again, we hope you’ll return so that we can provide you with another great stay.Best wishes,Toni-AnnRediResponse Specialist

Hello Jeremy,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Dallas - North Addison/Tollway. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRediresponse Specialist