외관

라 퀸타 인 & 스위트 바이 윈덤 프랭크포트 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 554개 이용 후기 중 127개" "
평점 8 - 좋아요. 554개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 554개 이용 후기 중 103개" "
평점 4 - 별로예요. 554개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 554개 이용 후기 중 84개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Guisela

2024년 3월에 3박 숙박함

4/10 - 별로예요

Antonio

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and my family didn’t like it, it was smelly, the pool didn’t work, the door to the bathroom was broken and there was blood on the bed.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Juanita

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor service. Pool was closed.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Lou

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad service and stuff doesn’t work
2024년 2월에 2박 숙박함

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed, Carpet in room is stained, furniture old n worn, holes in walls, wallpaper dated n stained. Overall a little creepy.
2024년 2월에 1박 숙박함

4/10 - 별로예요

julie

2024년 1월에 2박 숙박함

4/10 - 별로예요

Sharon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was early for check in. Was told would have to pay $10 to check in. Fine. Could not break a 50. Offered to pay on debit. Waived. Never told about wifi, breakfast or if pool was open. Went out and wasnt sure if anyone evwr at front desk. By amount of cars in lot, not too many travelers. No blankets on bed or in closet. Closet door would only stay shut if trash can in front of it.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Danny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay there
Run down disgusting place.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Ron

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was the only okay part of this stay. They were doing some remodeling, but the place looked/was very run down on the inside (Carpet worn out, patches on holes on the bathroom door in my room, Tub, lighting in the room was very bad, Stacking Chair for the desk in room). The breakfast was not worth the effort.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

MIWA

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very weak WiFi, no house keeping, toilet lever broken, very simple breakfast w/o eggs, sausage. etc
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Ricardo

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jeannie 님, Saint Augustine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms smelled like mold. There was water on the floors
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Lisa 님, Petersburg

가족 여행
별로예요: 숙박 시설 상태 및 시설
The front desk staff was nice enough and checked me in fairly easily however was very involved with a conversation on his cell phone. Found a large bug climbing the wall on the outside of 1st floor elevator. Both bed sheets were stained however they did appear to be clean. One bed side lamp didn’t have a bulb in it. The closet door had a small trash receptacle holding it closed because it wouldn’t stay closed on its own. The bathtub water facet had a continuous leak.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Brett 님, Janesville

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If we could give ZERO stars, we would! This place should be SHUT DOWN until they clean it up and get rid of the ROACHES! There were many stains on the carpets, BLACK MOLD on the walls and ceilings, the pool has been "Under Construction" for MONTHS, the smell was atrocious, the breakfast was slim pickings with watered down juice, and to top it off, THE FIRE ALARM HAD BEEN PULLED and NOT RESET!!!!! This place is AWEFUL!!!! We had a 2 night stay and left after the first night!!

4/10 - 별로예요

Glenn

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is definitely a 1.5 star to start. It is a run down motel.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Price- Bad condition
Towels and wash clothes were old and very rough. Carpet was old, dirty and had holes. Only one clothes hanger in room. Soap and lotions were scarce. Breakfast was OK but not noteworthy. Would not stay there again.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Heather

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Very average…not great
Housekeeping did not check the drawers. Found items from a previous customer. No hair dryer in room was disappointing.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Alicia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had I known those pictures were fake….I would have picked a Hilton instead!! The pool was down (main reason I picked the spot) crowed in lounge area was super loud and the place was filthy. I’m honestly surprised the state hasn’t shut this location down.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Wilma

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was poor. Whole property needs a refresh.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jack

좋아요: 청결 상태
It was fine! The heat would not work but after getting under the covers we were fine.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Brenda

가족 여행
Listed amenities were not available. Pool not working, Wi-Fi not working, mold in hvac unit and bathroom, dirty room, spider webs and egg sacks in corners, fire extinguishers not maintained, ice machine not working,
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Janice

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not up to Wyndham standards
We wanted to stay in Lafayette area, but hotels were booked; Frankfort only had a couple motels to choose from. We thought the LaQuinta-Wyndam brand was the best option. This hotel did not meet usual Wyndham standards. The carpeting both in hallway and room was old, badly stained and smelly. The wallpaper in our room was peeling off the wall and the refrigerator never got very cold. The tiled floor in the bathroom area was very sticky and needs mopping with hot, sudsy water. Overall, the place seemed dirty. A huge security concern was no lock on the side entrance door. There is a sign that says all guests must use the main entrance. Anyone, guest or not could enter the building through this door. It appeared that the lock had been gone for a long time. Breakfast was adequate although we missed having the waffle maker. But there were sausages, bread items with cream cheese, yogurt, juices, cold cereal, apples and coffee. No eggs nor waffle machine. Easy checkin and exiting.
2023년 9월에 1박 숙박함

4/10 - 별로예요

terri

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Drive away and don't look back.
We booked this hotel because of the pool. Come to find out, the pool hasn't been open in quite some time and they never reported it to hotels.com. The breakfast was far less than described (bread, raisin bran, bagels, apples). Our room was supposed to have 2 queen beds, but they were actually doubles. Internet was down all weekend. Wallpaper peeling. DIRTY - see photos of hallway and corner of our room.
Cobwebs, safety glasses, and bottle top we found in corner of room.
Hallway in front of our room.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Catilynn

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Right when we got off the elevator you see a roach. Beds are not comfortable. It smells & more bugs in the room
2023년 9월에 1박 숙박함

4/10 - 별로예요

Nat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
On the first room, the door lock wouldn't work from the outside or inside and the refrigerator didn't work On the 2nd room, the a/c was noisy There was only 1 functioning ice maker
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Christina

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run the other way
This was the worst place I have ever stayed. WiFi did not work and was not communicated until we asked. Pool has been closed for 2 plus years. Hotel is filthy- mold on the ceiling. Really wished I would have read the previous reviews prior to booking. Hotels.com should not even associate themselves with this establishment
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

John

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor condition overall
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tonya

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff seemed inconvenienced. Lobby was musty, refused to show us a room before checking in. Left and went to another property.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The lobby carpet and chairs were stained. Our room smelled moldy and like someone had smoked in the room. The toilet didn’t flush unless you manually pulled the chain inside the tank. However, the bed was comfy.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid staying here
This is not a place that functions as a hotel. It maximizes customer dissatisfaction. It was unsafe as our room door lock was broken and did not lock when you leave the room. The bathroom tub had thick bath rings; the toilet was not clean; and the heater spewed out a terrible burnt toast odor that made us nauseated. The ice cube machine didn’t function; the pool is out of service; and rusty, green colored water came out of the sink faucet.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Benjamin

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing that we paid for was offered starting with a double bed. room was paid for four people and there was only one bed one pillow and was told to leave if we didn't like it and so we left but we didn't get a refund
2023년 9월에 2박 숙박함

4/10 - 별로예요

Robert

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

Brandon

출장 여행
별로예요: 편의 시설/서비스
Do not trust the pictures online. This place is a dump. No internet, mold all over bathroom, 1980 wall paper and furniture. Did not clean my room at all. Would have packed up and left but there was no where else to stay. Would give it negative stars if I could.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Douglas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing worked!! Internet, pool, ice machine, air conditioner. Breakfast was bagels and "shared" cream cheese. Very beat up.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Julie B

가족 여행
Bed was comfortable, breakfast was not good, pool couldn’t be used, WiFi was not working and they didn’t seem to be trying to fix it. No luggage carts, automatic doors weren’t working. Thank goodness it was clean!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Kristin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poorly maintained property, ceiling tiles had obvious water damage, the door frame in the bathroom was rusted, and there were holes in the drywall and unpainted patch jobs. Our room had a coffee maker and coffee satchets but no coffee cups. The included breakfast was unkempt and there were ants on the countertops. The cream cheese for the provided bagels was not single serve and was already open and used. The orange juice was very watered down. Definitely a cheap stay.
2023년 9월에 1박 숙박함

4/10 - 별로예요

lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in desperate need of remodel. Upon arrival there was no A/C running in the lobby, even though the outside temp was 85*, because the front desk clerk (who was probably the owners son) wanted fresh air. The elevator was filthy. The light above the bathroom sink did not work so they placed a lamp on the sink counter, which was also broken, as a remedy. The carpet was dirty and stained. I could go on, but I think you get the point. I would not recommend this hotel.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Sarah

가족 여행
The carpet needs clean in room. Only 1 towel in room good thing I always bring my own with me. The breakfast was over by 9am. The pool has been down for two years.
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Matthew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Garbage
This place should be shut down. No a/c in main areas, pool did not work, though advertised with working pool. Nasty floors, hallways etc. Especially first floor. Room wasnt the greatest, sheets stained with what appeared to be blood. Nasty smell in room. We did not stay, went straight back to counter, told them to cancel the stay, dude said its cancelled and we left. I still got charged for room, hotels.com supposedly was going to investigate and get my money returned. Havent heard a word, so now its off to report the trash business and hotels.com to BBB. Do not even waste your time thinking of staying at this trash facility.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jose

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no water on toiley no water on shower no water on sig to wash hans no water on shower to take a shower bad service on the front desk etc
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Billie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beware! Black Mold! Total health hazard!
What a nightmare! This place needs to be burned to the ground! The young man that checked me in was very polite but it ends there! Lobby had no AC, NO pool, when I entered the building I immediately could smell something very strong, my eyes and throat started burning. Once I entered my room, I was in complete disbelief! Black mold everywhere! I’m a nurse, I know that is a very dangerous situation so I immediately grabbed my bag and left!!! Still trying to get my money refunded. I will be contacting the health dept / IN state building inspectors because I truly worry about the health of anyone staying in that building! They beat refund my money or they will have a huge fight on their hands!
Black mold covered the ceilings
Black mold on the walls in areas
2023년 9월에 1박 숙박함

4/10 - 별로예요

Jeri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is run down. Bathroom not clean
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Yuri

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible. Molds and smells funky. They don’t have housekeepers. The guy at the front desk will be knocking on the door in the morning to see if u want towels etc. no one will come clean the dirty room. It was my business trip. However no Wi-Fi, no pool, no tv, no AC in the lobby. It was 85 degree outside. (Aug 2023) All the chairs were up in the lobby area so no customers can use it. I requested to use it for a quick chat with my client and they said no because they have to clean the table after. Pretty much they don’t hire professionals cleaners so it’s extremely dirty. I get they wanna save money but come on. Turn the AC on… at least. I booked deluxe suite through Expedia but upon arrival I was told that the room is not available. So they downgraded our room. Room with dusts, blood stains, molds. Never use this hotel again.

10/10 - 훌륭해요

Dolkun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함

2/10 - 너무 별로예요

Wei

2023년 8월에 7박 숙박함

6/10 - 괜찮아요

patricia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

cassandra

좋아요: 직원 및 서비스
별로예요: 청결 상태
Desperately needs an upgrade
Pool closed, no notice about it. Dirty an no breakfast except bread that had ants crawling all over them
2023년 8월에 1박 숙박함

4/10 - 별로예요

CANDI

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Ryan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is not taken care of. Before booking I read a review from several weeks prior to my trip saying the pool was out of order. I assumed it would be available for my kids when I got there, poor assumption on my part. The light near the bathroom sink burned out so the staff placed a lamp next to the sink…staff was friendly and courteous.
2023년 8월에 2박 숙박함