외관

햄프턴 인 미들랜드 여행 후기

2.5 out of 5
햄프턴 인 미들랜드
6701 Eastman Ave, Midland, MI

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 521개 이용 후기 중 333개" "
평점 8 - 좋아요. 521개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 521개 이용 후기 중 41개" "
평점 4 - 별로예요. 521개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 521개 이용 후기 중 4개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

TAEHYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천
주변에 식사나 마트등 시설이 잘 되어 있음 조식이 괜찮음 무료세탁 가능
2018년 12월에 4박 숙박함
답변 제공: Savannah Aeschliman 님, 2018년 12월 28일
Thank you for your review. I'm happy to hear that you had our complimentary breakfast and enjoyed it!

6/10 - 괜찮아요

SeungPyo

좋아요: 청결 상태, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Savannah Aeschliman 님, 2018년 7월 13일
Thank you for your feedback. Please let us know what we can do better next time to ensure that you receive a 5 out of 5 stay. Our guests' experience is very important to us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 호텔을 이용했습니다. 그 가격에 맞는 호텔이었네요. 아침식사 부페만 조금 아쉬웠습니다.
2017년 12월에 5박 숙박함

8/10 - 좋아요

Kendra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff super helpful and approachable. Nice pool area. Suite was very roomy for my group. Pull out bed wasn't super comfortable but it was convenient and usable. Was given option for extended check out so we could enjoy our breakfast(which was pretty decent) and the amenities. Will be staying again when we return.
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 4월 8일
It's wonderful to hear that you had a positive experience during your stay with us! We're delighted that our staff was helpful and approachable, and that you found our pool area enjoyable. We appreciate your feedback regarding the room and the amenities. We'll take note of your comments about the pull-out bed to see if there are any improvements we can make in the future. We look forward to welcoming you back on your next visit to ensure you have another great stay with us. If you have any further suggestions or requests, please feel free to reach out to our team. Thank you for choosing our hotel, and we can't wait to host you again!

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first surprise was opening the door and noticing on the TV screen it said "hi" withy name. I thought that was unique.
2024년 3월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 3월 18일
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Barb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 26일
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good restaurants are in walking distance.
2024년 2월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 5일
Thank you for sharing your positive thoughts about your recent stay. We're delighted that you found our hotel to be a great choice. Your kind words motivate us to continue delivering exceptional service.

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 22일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

6/10 - 괜찮아요

nicole

2024년 1월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 22일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Tamara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the room very much!
2024년 1월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 15일
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great choice in Midland
Accomodating friendly staff with clean rooms, good location and not overpriced.
2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 8일
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Michael

Christmas stay
Room and beds need updating.
2023년 12월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 2일
Thank you for sharing your feedback with us. We appreciate your input, and we're sorry to hear that you found the room and beds in need of updating. Your comfort is our top priority, and we take your comments seriously. We will review the condition of the rooms and beds to ensure they meet the high standards we aim for. If you have any specific details or suggestions you'd like to share, please feel free to reach out to us directly. We value your business and hope to have the opportunity to provide you with an improved experience in the future.

10/10 - 훌륭해요

Eliezer

2023년 12월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 12월 11일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 2월 13일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Eric

2023년 9월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 12월 26일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will return
2023년 11월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 12월 5일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 - 훌륭해요

Danette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 12월 5일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

6/10 - 괜찮아요

Paul

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff is slow. Hotel needs facilities uplift. First room given had not been cleaned so had to wait again for staff to slowly assign second room. And $160 for one night for two in a sleepy midwestern town?
2023년 11월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 11월 20일
We're truly sorry to hear about the issues you encountered during your stay. Please know that your feedback is taken seriously, and we are actively working to address the concerns you've raised. We appreciate your honesty and hope to have the chance to make it right during your next visit.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 11월 14일
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant staff. Clean rooms.
2023년 10월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 11월 6일
Thank you for sharing your positive feedback! We're thrilled to have been a part of your enjoyable stay. Your satisfaction is our reward, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Joseph

2023년 10월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 11월 14일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

6/10 - 괜찮아요

Katherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Carpet in room is in need of replacement or cleaned, drapes would not close completely, bright light from street shining through, bottom fitted sheet did not fit. I like to see bed bug covers on matresses. Pillows completely flat.
2023년 10월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 30일
We regret that your stay did not meet your expectations, and we appreciate your honesty in sharing your feedback. Rest assured, we will be reviewing your comments with our team to make the necessary improvements.

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 16일
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Mya

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 16일
Hello, thank you for taking the time to leave us a review we hope that you stay with us enjoyable and we look forward to having you back in the future.

6/10 - 괜찮아요

Katie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 30일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 - 훌륭해요

Hunter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beds were very comfortable, slept great
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 2일
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience at our hotel.

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2023년 9월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we're grateful for your kind words.

10/10 - 훌륭해요

Dianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mrs Jones
The room was amazing and the only thing that could be improved would be the refrigerator having a freezer in it and it wasn’t cold at all.
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 25일
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Everyone made us feel right at home. I don't think this is a new hotel, but it was so well-kept that it felt like one. It was comfortable, and there was a nice breakfast in the morning.
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 18일
Your words of appreciation mean a lot to us. We're elated to know that you enjoyed your stay and the services we offer. We can't wait to have you as our guest again in the future.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice really enjoyed downtown Midland very impressed
2023년 9월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 18일
Your feedback means the world to us! We're thrilled that you had a fantastic stay and found our hotel to your liking. We hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

Nevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 5일
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.

8/10 - 좋아요

Gail

좋아요: 직원 및 서비스, 객실의 편안함
Friendly professional staff, enjoyed breakfast. The stained and dirty carpets in the hallways as well as the musty odor in our room was disappointing.
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 9월 5일
We're sorry that your experience with us wasn't up to par. We're taking your feedback seriously and using it to enhance our services and provide a better experience for all our guests.

10/10 - 훌륭해요

Kevin & Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, clean, modern hotel w very nice, very comfortable beds and a great bathroom.
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 28일
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.

10/10 - 훌륭해요

Gloria

2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 28일
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 - 훌륭해요

THOMAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sagging mattresses
The mattresses were bad. Several others said the same. You need an upgrade.
2023년 8월에 2박 숙박함
답변 제공: Jeff Forrest 님, 2023년 8월 23일
Thank you for your comments, we are looking into it. Hope you enjoyed your stay!

6/10 - 괜찮아요

Billy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Room was damp!!
2023년 8월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 14일
Thank you for your feedback. We're sorry to hear that you had a negative experience at our hotel. We take guest satisfaction very seriously, and we'll be sure to investigate your concerns.

10/10 - 훌륭해요

rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 14일
Thank you for your positive review! We're proud of our hotel and our staff, and we're glad that you had a great stay.

10/10 - 훌륭해요

Keena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 14일
We can't thank you enough for your positive feedback! We strive to create unforgettable memories for our guests, and we're thrilled that we succeeded during your stay.

4/10 - 별로예요

Dennis

좋아요: 청결 상태, 직원 및 서비스
This was the worst motel experience we have ever encountered in our world travels. We were put in a first floor room which adjoined to another room. Late in the evening there was a couple yelling and screaming at each other in the hallway for about a half hour and no one from the desk intervened to quiet them. Then before and after midnight there were children, including one that wasn’t talking yet, yelling and running around in the adjoining room that woke us up and kept us awake. There needs to be a sound barrier under the doors to stop the sound when the room is not being shared.
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 21일
We deeply regret that your stay fell short of your expectations. Please know that we're taking your concerns seriously and using them to make necessary improvements. We hope you'll consider staying with us again in the future to witness the positive changes we've made.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 14일
Thank you for taking the time to leave us a five star review. We hope your time with us was fantastic and we look forward to having you back in the future.

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 8월 7일
Thank you for taking the time to leave us a review. We hope that your time with us was enjoyable and we hope to welcome you back in the future.

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable
In town for a soccer tournament.
2023년 5월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 17일
Thank you for taking the time to share your positive experience! We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Pamela

2023년 7월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 31일
Thank you for taking the time to leave us a five star review. We hope your time with us was fantastic and we look forward to having you back in the future.

10/10 - 훌륭해요

Seth

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, nice room. Pool and jacuzzi are good size, but they run kind of cold.
2023년 7월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 7일
Thank you for choosing our hotel and for sharing such a positive review. We're delighted to have exceeded your expectations. We'll make sure to pass along your kind words to our team. Come back and visit us again soon!

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 7일
Thank you so much for your positive review! We hope that you had a great experience at our hotel. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient.
2023년 6월에 2박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 7일
Thank you so much for your positive review! We hope that you had a great experience at our hotel. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ryan

2023년 6월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 17일
Thank you for taking the time to share your positive experience! We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Frederick

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 6월 8일
Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you had a fantastic stay with us. Our entire team strives to provide outstanding service, and your feedback serves as a great source of motivation for all of us.

6/10 - 괜찮아요

SARAH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very small room, but helpful and kind staff
The room was super small and there was very little space to put clothes that would accommodate two people. There weren't really "drawers." Just a cabinet with three small wire slide outs. And, watch out if you are putting something in the closet when someone walks out of the bathroom because the sliding door will hit you. However, the staff was really nice. Especially the women that worked at the daily breakfast.
2023년 6월에 3박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 6월 8일
Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honest review and value your input. We strive to provide a comfortable and enjoyable experience for all of our guests, and we apologize if we fell short of your expectations.