Dear Seyun, On behalf of the entire hotel team, I want to thank you for sharing. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Anja Hribar Marketing & PR Manager

Dear Yunkeun, I am happy you gave us such a nice review and we made your stay enjoyable. We really hope you will visit us soon again. Kind regards, Anja Hribar, Marketing & PR Manager

Dear Guest, Thank you for your response. Visit us soon again! Kind regards, Four Points by Sheraton Ljubljana team

Dear Hyeongjun, Thank you for your review of our hotel. I’m very happy you liked our facilities. The hotel location is perhaps not convenient for some guests but we offer tranquility and nice forest views instead. As a hotel with high level of environmental awareness, we encourage our guests to explore Slovenia with electric mobility. Together with our partners we are proud to contribute to a higher quality of living making the travelling comfortable and appealing. Our guests and visitors can recharge their car, use the Tesla supercharging station or rent an electric five-seater. Green, easy and safe! We hope to welcome you at our hotel soon again. Kind regards, Anja Hribar Marketing & PR Manager

Dear Guest, Dear Guest, We are very happy to know you enjoyed the hotel and gave us such a wonderful review. We hope to see you again very soon. Best regards, Anja Hribar, Marketing & PR Manager

Alessandro,Grazie mille per aver condiviso la tua esperienza dopo il soggiorno nel nostro hotel. Siamo lieti di sapere che hai trovato il nostro hotel di alto livello e che hai apprezzato la sua posizione a soli 10 minuti di auto dal centro di Lubiana.Siamo particolarmente felici di sapere che hai trovato le camere ben insonorizzate, il che ti ha permesso di goderti il tuo soggiorno senza essere disturbato dai rumori esterni. È importante per noi che i nostri ospiti possano rilassarsi e riposare tranquillamente durante il loro soggiorno.Inoltre, siamo felici che tu abbia apprezzato la nostra prima colazione. Cerchiamo sempre di offrire una varietà di opzioni deliziose per soddisfare i gusti di tutti i nostri ospiti.Speriamo davvero di poterti accogliere di nuovo nel nostro hotel durante il tuo prossimo viaggio a Lubiana e di offrirti un'altra esperienza indimenticabile.Cordiali saluti, Anja Hribar, Marketing & PR Manager

Dear Manon,I wanted to take a moment to express our sincerest gratitude for your recent review of your stay at our hotel in Ljubljana. Your kind words about your experience mean a great deal to us, and we are delighted to hear that you thoroughly enjoyed your time with us.Once again, thank you for choosing to stay with us and for taking the time to share your feedback. Should your travels bring you back to Ljubljana, we would be honored to welcome you once again for another memorable experience.Warm regards, Anja Hribar, Marketing & PR Manager

LulzimBedankt dat u de tijd heeft genomen om feedback te geven over uw recente verblijf bij ons. We waarderen uw inzichten en bieden onze excuses aan voor eventueel ongemak dat u heeft ondervonden vanwege de gedateerde uitstraling van onze kamers.Het waarborgen van het comfort en de tevredenheid van onze gasten heeft onze hoogste prioriteit, en we betreuren het dat de staat van onze kamers niet aan uw verwachtingen voldeed. Wees gerust dat uw feedback is gedeeld met ons managementteam, en we zullen stappen ondernemen om de inrichting en meubels van onze kamers te vernieuwen en te moderniseren, om een meer eigentijdse en plezierige ervaring voor onze gasten te bieden.We waarderen uw eerlijkheid en de kans om te verbeteren, en we hopen u in de toekomst opnieuw te mogen verwelkomen om de positieve veranderingen die we zullen doorvoeren te ervaren.Met vriendelijke groet, Anja Hribar, Marketing & PR Manager

Dear Marco,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you had an overall positive experience and appreciated our strategic location, comfortable bedding, and convenient parking facilities.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Sidnei,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you had an overall positive experience and appreciated our strategic location, car park, comfortable bedding, and convenient parking facilities.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Mihajlo,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you had an overall positive experience and appreciated our strategic location, comfortable bedding, and convenient parking facilities.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Sacho,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you had an overall positive experience and appreciated our strategic location, comfortable bedding, and convenient parking facilities.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Andrea,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you had an overall positive experience and appreciated our strategic location, comfortable bedding, and convenient parking facilities.Kind regards, Anja Hribar, Marketing & PR Manager

Gentile Maria,Grazie per aver scelto di soggiornare presso il nostro hotel e per aver dedicato del tempo a condividere il tuo feedback con noi. Siamo lieti di sapere che hai avuto un'esperienza complessivamente positiva e hai apprezzato la nostra posizione strategica, il comodo letto e le agevolazioni per il parcheggio.Siamo spiacenti di apprendere che la tua esperienza in piscina sia stata disturbata dai bambini rumorosi, impedendoti di rilassarti appieno, anche in sauna. Comprendiamo l'importanza di offrire un ambiente sereno a tutti i nostri ospiti e ci scusiamo sinceramente per eventuali inconvenienti causati dal comportamento degli altri clienti. Fidati, affronteremo questa questione con il nostro team per assicurarci che siano adottate le misure appropriate per mantenere un'atmosfera tranquilla intorno alle nostre aree ricreative.D'altra parte, siamo lieti che tu abbia trovato il nostro personale cortese e poliglotta, e che tu abbia apprezzato le proposte culinarie del nostro ristorante. Apprezziamo il tuo feedback riguardo ai prezzi delle bevande e lo prenderemo sicuramente in considerazione mentre cerchiamo continuamente di migliorare il valore dei nostri servizi.Inoltre, siamo entusiasti di sapere che hai trovato superba l'offerta per la colazione. La tua osservazione che potrebbe fungere da soddisfacente sostituto del pranzo è stata presa debito nota e sarà condivisa con il nostro team culinario per la loro considerazione nella pianificazione del menu.Ancora una volta, grazie per aver condiviso i tuoi pensieri con noi. Speriamo di avere il piacere di darti il benvenuto per un altro soggiorno piacevole in futuro. Se hai ulteriori feedback o hai bisogno di assistenza con prenotazioni future, non esitare a contattarci direttamente.Cordiali saluti, Anja Hribar, Marketing & PR Manager

Dear Secho,Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comments. A hot cup of coffee. A refreshing cold local brew. A comfortable bed. We get it. The little things really make a big difference. Tailored to suit your needs we offer you our simple pleasures, meaning bringing the comfort of your home with you, with little indulgences. We hope to see you again very soon. Best regards, Anja Hribar, Marketing & PR Manager

Dear Giordano,Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. I am happy our staff was polite and you felt comfortable with us. The little things make a big difference.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Giorgio,We apologize for the inconveniences you encountered during your stay. Your feedback is important to us, and we are committed to resolving any issues that may have arisen. We appreciate your patience and understanding. We would welcome the opportunity to discuss your concerns further and work towards a resolution. Please contact me at your convenience so that we can address your concerns personally.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Eva,Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comments. A hot cup of coffee. A refreshing cold local brew. A comfortable bed. We get it. The little things really make a big difference. Tailored to suit your needs we offer you our simple pleasures, meaning bringing the comfort of your home with you, with little indulgences. We hope to see you again very soon. Best regards, Anja Hribar, Marketing & PR Manager

Dear Jay,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your comments are crucial in helping us identify areas for improvement, and we appreciate your honesty.We regret that the quality of your room did not meet your expectations. Our team is currently looking into the issues with the air conditioning and the absence of bedside tables to ensure such oversights are promptly addressed. Your observation about our staff's attentiveness is disheartening, and we sincerely apologize for any lapses in service. We are committed to ensuring our team is focused on guest needs, and we will be addressing this matter with the utmost urgency.The confusion between champagne and sparkling wine is certainly not the level of service we aim to provide. We appreciate you bringing this to our attention, and steps will be taken to reinforce training on product knowledge for our staff.Your dissatisfaction with the response from our front desk is also concerning. We assure you that we take your comments seriously, and we will be conducting additional training to ensure our team responds more effectively to guest concerns.We understand your decision not to return, and we genuinely regret that we did not meet your expectations on this occasion. It is our hope that you might reconsider in the future, allowing us the opportunity to showcase the improvements we are implementing.Once again, we appreciate your feedback, and please feel free to contact us directly if you would like to discuss your experience further.Warm regards, Anja Hribar, Marketing & PR Manager

Dear Robert,Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comments. A hot cup of coffee. A refreshing cold local brew. A comfortable bed. We get it. The little things really make a big difference. Tailored to suit your needs we offer you our simple pleasures, meaning bringing the comfort of your home with you, with little indulgences. We hope to see you again very soon. Kind regards, Anja Hribar, Marketing & PR Manager

Dear Martin,As the famous chef and author Anthony Bourdain once said, "Good food is very often, even most often, simple food." We believe that the same is true for hospitality - it's not about being flashy or showy, it's about providing simple, authentic, and genuine experiences that our guests will remember for a lifetime.Sincerely, Anja Hribar, Marketing & PR Manager

Lavoro,Come disse una volta il famoso chef e autore Anthony Bourdain: "Il buon cibo è molto spesso, anzi molto spesso, cibo semplice". Crediamo che lo stesso valga per l'ospitalità: non si tratta di essere appariscenti o appariscenti, si tratta di fornire esperienze semplici, autentiche e genuine che i nostri ospiti ricorderanno per tutta la vita.Cordiali saluti, Anja Hribar, Marketing & PR Manager

Dear Davide,Please let me thank you kindly for giving us the opportunity and trust to host you at our hotel, and thank you for sharing your experience. We hope to see you again very soon. Best regards, Anja Hribar, Marketing & PR Manager

Sehr Geehrter Herr Ulrich,vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass Ihnen unser geliebtes Hotel gefallen hat. Ich hoffe, dass Sie uns bald wieder besuchen.Mit freundlichen Grüße, Anja Hribar, Marketing & PR Manager

Dear Hernan,Your feedback motivates us to continue providing exceptional hospitality. We look forward to welcoming you back in the future, and we hope your next stay will be even more enjoyable.Kind regards, Anja Hribar, Marketing & PR Manager

Florian,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen in unserem Hotel zu teilen. Wir schätzen Ihr ehrliches Feedback und freuen uns, dass Sie im Großen und Ganzen zufrieden waren.Es tut uns aufrichtig leid, von den Unannehmlichkeiten bezüglich der lauten Musik auf dem Gang während der Nacht zu hören. Dies entspricht nicht unserem Standard, und wir entschuldigen uns dafür, dass Ihre Nachtruhe gestört wurde. Wir nehmen Ihr Anliegen sehr ernst und werden sicherstellen, dass unser Sicherheits- und Servicepersonal in Zukunft besser darauf achtet, dass die Nachtruhe unserer Gäste respektiert wird.Wir schätzen Ihre Geduld und Ihr Verständnis, und wir hoffen, dass Sie uns die Gelegenheit geben, uns bei Ihrem nächsten Aufenthalt zu beweisen. Ihr Komfort und Ihre Zufriedenheit liegen uns sehr am Herzen, und wir werden sicherstellen, dass Ihr nächster Besuch noch angenehmer wird.Vielen Dank, dass Sie uns Ihr Vertrauen geschenkt haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

Dear ZVI,Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comments. The little things really make a big difference. We offer you our simple pleasures, meaning bringing the comfort of your home with you, with little indulgences. I am happy our team went the extra mile and we left memorable impression. Ljubljana is known for having one of the most original lights displays and its vibrant Festive fair during Advent season. It is really charming. You are welcome to come back and visit us.On behalf of all of our associates, I thank you again for your very nice feedback and we look forward to welcoming you back on your next visit!Best regards, Anja Hribar

Dear Oliver,Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comments. On behalf of all of our associates, I thank you again for your very nice feedback and we look forward to welcoming you back on your next visit!Best regards, Anja Hribar

Dear Boban,We appreciate your recognition of their efforts. Your satisfaction is what we strive for, and we hope to have the opportunity to welcome you back for another exceptional experience.Best regards, Anja Hribar, Marketing & PR Manager

Dear Niaka,We appreciate your recognition of their efforts. Your satisfaction is what we strive for, and we hope to have the opportunity to welcome you back for another exceptional experience.Best regards, Anja Hribar, Marketing & PR Manager

Dear GeorgiWe are thrilled to receive your positive feedback! At our hotel, we believe in the power of kindness, and your glowing review reminds us that happiness is not something ready-made; it comes from your own actions! Thank you for spreading positivity and joy!Kind regards, Anja Hribar, Marketing & PR Manager

Dear Maria Angela,We are thrilled to receive your positive feedback! At our hotel, we believe in the power of kindness, and your glowing review reminds us that happiness is not something ready-made, it comes from your own actions! Thank you for spreading positivity and joy!Kind regards, Anja Hribar, Marketing & PR Manager

Dear Sharon,Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly value the input of our guests, as it helps us continuously improve our services and facilities.We're delighted to hear that you found our hotel's location convenient, especially for those with cars. Providing ample parking is essential to us, and we're glad that aspect met your expectations. Additionally, it's heartening to know that our front desk team provided you with excellent service. They work diligently to ensure our guests feel welcome and supported.However, we are truly sorry to learn of the disappointment you experienced with the cleanliness of your room. What you described falls far short of our standards, and for that, we sincerely apologize. Please know that your experience does not reflect the level of service we aim to provide.Rest assured, we take your feedback seriously and will be addressing these issues with our housekeeping team to ensure that such oversights do not happen again in the future. Your comments have been instrumental in highlighting areas where we need to improve, and we appreciate your candidness.We understand your feelings of being unwelcome due to the room condition, and we are committed to rectifying this situation. If your travels bring you back to our area, we would be grateful for another opportunity to provide you with the exceptional experience you deserve.Thank you once again for your feedback, and please do not hesitate to reach out if you have any further concerns or if there is anything we can do to make amends.Sincerely, Anja Hribar, Marketing & PR Manager

Dear Syed Mahbub,We are absolutely thrilled to receive your positive feedback! At our hotel, we believe in the power of kindness, and your glowing review reminds us that happiness is not something ready-made, it comes from your own actions! Thank you for spreading positivity and joy!Kind regards, Anja Hribar, Marketing & PR Manager

Dear Cheng Lung M,Thank you for your fantastic review and for choosing our hotel for your recent stay. We are overjoyed to hear that you had a pleasant and memorable experience. We look forward to hosting you again in the future for another exceptional stay.Sincerely, Anja Hribar, Marketing & PR Manager

Nicole,bitte lassen Sie mich herzlich danken, dass sie uns die Möglichkeit gaben und vielen Dank für Ihren Kommentar. Mit freundlichen Grüßen, Anja Hribar, Marketing & PR Manager

Dear Guest,Your review truly made our day, and we can't thank you enough for your support! Remember, 'Every accomplishment starts with the decision to try' – John F. Kennedy. Your decision to stay with us and your encouraging words drive us to continuously strive for excellence. Until we meet again!Kind regards, Anja Hribar, Marketing & PR Manager

Dear Boban,Your review truly made our day, and we can't thank you enough for your support! Remember, 'Every accomplishment starts with the decision to try' – John F. Kennedy. Your decision to stay with us and your encouraging words drive us to continuously strive for excellence. Until we meet again!Kind regards, Anja Hribar, Marketing & PR Manager

Dear Nicola,Thank you so much for taking the time to share your positive experience at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had a fantastic stay with us. We strive to provide exceptional service and a memorable experience to all our guests, and it is rewarding to know that we succeeded in doing so for you. We hope to welcome you back soon for another wonderful stay.Warm regards, Anja Hribar, Marketing & PR Manager

Dear Kenneth,Thank you so much for taking the time to share your positive experience at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had a fantastic stay with us. We strive to provide exceptional service and a memorable experience to all our guests, and it is rewarding to know that we succeeded in doing so for you. We hope to welcome you back soon for another wonderful stay.Warm regards, Anja Hribar, Marketing & PR Manager

Dear Georg,Thank you for sharing your feedback about your recent stay at our hotel. We truly appreciate your insights and apologize for any inconvenience you experienced due to the ongoing construction of our extension building.We understand that the construction activities, including the presence of construction workers and the noise at 7:00 AM, had a negative impact on your stay. We deeply regret any disruption to your rest and apologize for not meeting your expectations in this regard.The construction of our extension building is part of our continuous efforts to enhance our facilities and provide an even better experience for our guests in the future. While we are excited about the improvements this expansion will bring, we understand that the temporary inconvenience caused by the construction process can be frustrating.We want to assure you that we take your feedback seriously, and we are closely monitoring the construction schedule to minimize disturbances to our guests as much as possible. We will work diligently to ensure that the construction activities are managed in a way that respects the comfort and tranquility of our guests.We apologize for not meeting your expectations during your recent stay, and we sincerely appreciate your understanding regarding the ongoing construction. If your travels bring you back to our area in the future, we would be delighted to welcome you again and provide you with an experience that reflects the high standards we strive to maintain.Thank you for taking the time to bring this matter to our attention, and we hope to have the opportunity to serve you better in the future.Warm regards, Anja Hribar, Marketing & PR Manager

Dear Noel,Thank you for choosing the Four Points by Sheraton Ljubljana Mons to accommodate your travel needs. Most of all, thank you for responding. It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to Ljubljana.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Frederik,Thank you for choosing the Four Points by Sheraton Ljubljana Mons to accommodate your travel needs. Most of all, thank you for responding. It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to Ljubljana.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Franz,Thank you for your fantastic review and for choosing our hotel for your recent stay. We are overjoyed to hear that you had a pleasant and memorable experience. We value your patronage and hope to have the pleasure of serving you again soon.Warm regards, Anja Hribar, Marketing & PR Manager

Marta,Vorrei affrontare personalmente le tue preoccupazioni riguardanti l'organizzazione dei posti letto durante il tuo soggiorno. Mi scuso sinceramente per qualsiasi disagio tu abbia riscontrato a causa dell'assegnazione dei letti per il terzo adulto nella tua prenotazione. Garantire che ogni ospite possa godere di un soggiorno confortevole e rilassante è la nostra massima priorità, e mi dispiace apprendere che questo non sia stato il caso per te. Abbiamo potenziato la tua permanenza alla camera Superior.Comprendiamo l'importanza di fornire a tutti gli ospiti uno spazio adeguato e confortevole per dormire, e ti assicuro che rivedremo le nostre procedure per garantire che situazioni di questo genere siano evitate in futuro. Mi spiace profondamente per qualsiasi disagio tu possa aver provato e siamo impegnati a effettuare le modifiche necessarie per prevenire che problemi simili si ripresentino.Per rimediare a questa situazione, desideriamo offrirti un'opportunità speciale per il tuo prossimo soggiorno presso di noi. Siamo dedicati a offrire un'esperienza superiore a tutti i nostri ospiti, e speriamo che tu consideri di darci un'altra possibilità per dimostrare il nostro impegno nei confronti del tuo comfort e della tua soddisfazione.Ancora una volta, mi scuso per il disagio che hai provato e apprezzo sinceramente la tua comprensione. Se desideri discutere ulteriormente o condividere ulteriori feedback, ti prego di non esitare a contattarmi direttamente al [Tuo Numero di Telefono o Indirizzo Email].Ti ringrazio per averci scelto e per aver portato questa questione alla nostra attenzione. Valutiamo molto il tuo contributo e speriamo di darti nuovamente il benvenuto presso [Nome dell'Hotel] in un prossimo futuro.Cordiali saluti, Anja Hribar, Marketing & PR Manager

Sehr geehrter Herr Dieter,bitte lassen Sie mich herzlich danken, dass sie uns die Möglichkeit gaben und vielen Dank für Ihren Kommentar. Mit freundlichen Grüßen, Anja Hribar, Marketing & PR Manager

Dear Hugh,Your review truly made our day, and we can't thank you enough for your support! Your happiness is our greatest reward.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Tina,Your review truly made our day, and we can't thank you enough for your support! Your happiness is our greatest reward.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Stefano,Your feedback brought smiles to our faces and warmth to our hearts! As we work diligently to create unforgettable memories, we are reminded of the quote, 'The best way to predict the future is to create it' – Peter Drucker. Thank you for being a part of our journey and helping us create a brighter future.Kind regards, Anja Hribar, Marketing & PR Manager

Dear Edward,Your review truly made our day, and we can't thank you enough for your support! Your happiness is our greatest reward.Kind regards, Anja Hribar, Marketing & PR Manager