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코코모 스위트 호텔 여행 후기

2.5 out of 5
코코모 스위트 호텔
146 Narciso St., Brgy. Malabanias, Angeles City, Pampanga

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 104개 이용 후기 중 20개" "
평점 8 - 좋아요. 104개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 104개 이용 후기 중 29개" "
평점 4 - 별로예요. 104개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 104개 이용 후기 중 4개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
시설은 조금 오래되어 약간 떨어지는 느낌입니다. 직원들은 친절한편이나 일을 열심히 하는것 같지는 않고요. 주방시설이 있어서 편리한 부분은 있습니다. 인터넷은 아주 마음에 들어요.필리핀에서 이정도 속도가 나오는곳은 이곳밖에 없었어요. 주변시설은 편의점 한곳이라 조금 불편하지만 조금 걸으면 로컬식당이나 빵집이 있어요. 전체적으로 나쁘지 않았습니다.
2019년 3월에 4박 숙박함

6/10 - 괜찮아요

kim 님, korea

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
그냥저냥
위치 그럭저럭. 이블상태 그냥저냥.. 여기서 뭘 할 수 있는 곳이 아닙니다. 가격 최고입니다. 뱅기 기다리기 위한 숙박은 추천합니다.
2017년 9월에 1박 숙박함
Thank you so much for your comments and we appreciate your recommendation ... hope you visit us next time !

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
전통적인 호텔
앤틱한 호텔입니다. 좀 오래되서 그렇지 쓸만함 위치가 익숙치 않은 사람들은 조심.... 셔틀 예약 안되서 좀 아쉬웠음
답변 제공: General Manager 님, 2017년 2월 1일
Thanks for staying with us and taking time to share your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

시설대비 가격 비싸다.
모든 시설이 낡았고 한국에서의 여관급 수준
답변 제공: General Manager 님, 2017년 2월 1일
Thank you for taking the time to share your comments. We hope you enjoyed your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
가격대비 시설이나 룸상태가 별로 안 좋음. 호텔 식당도 없어 매 끼니 나가서 해결해야 함.
답변 제공: General Manager 님, 2017년 2월 1일
Thank you for taking the time to share your comments. We hope you enjoyed your stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so so
바지역과 거리가 멀다. 시설이 오래되어 여자들이 인좋아할듯
답변 제공: John 님, 2016년 4월 16일
Dear sir, thank you for writing your feedback. The property is conveniently located away from the noise of the entertainment district, so our guests can relax during their stay. Feel free to approach us any time and tell us how we can improve our service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable stay
Comfortable stay But u must ask if clean the rooms

6/10 - 괜찮아요

실제 이용하신 고객

보통 그럭저럭
위치가 조금 안쪽이어서 멀었음.SM몰은 가까움

4/10 - 별로예요

Ridder

별로예요: 편의 시설/서비스
Terrible rating because underneath the mattress, there is not a box spring. Instead of a box spring, there is a solid wood plate which makes the mattress surface extremily firm. In the morning, I got a backpain from sleeping on the hard surface. When I complaint, the receptionist called the manager. The manager when missing and did not address the issue. We could not get in touch with her anymore. Underneath the bed there is spider town, when I came into the room nect day, there was a spider on the mattress on holidays resting.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

jose 님, chicago

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and ready to help.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious rooms. Walking distance to bars/restaurants.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

joji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
また必ず泊まりたくなるホテル
三星ホテルの中でアンヘルスでは最高 部屋は広く清潔 家電も全ていてあり セキュリティも安心 隣にはセブン-イレブンもある。
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

John Arne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice and quiet hotel. Nott so far from walking street. We did have a 10 - 15 minute walk to walking street. It's nott a new hoyel, but I did like it.
2020년 1월에 10박 숙박함

8/10 - 좋아요

Lloyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room for the price
The room was beautiful but only problem I had was toilet had no pressure and shower had no hot water...other than that I thought it was worth more than what I paid...the staff was very polite amd helped me get a ride to manila AP with no problem.
2019년 12월에 2박 숙박함

8/10 - 좋아요

Jocelyn

좋아요: 직원 및 서비스, 객실의 편안함
2019년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
スタッフが優しい
施設はちょっと古いが、スタッフは優しく快適です。今隣りにホテルが建設中で平日昼間は騒音があります。ウォーキングストーリーまで徒歩7、8分。セブンイレブンも近い。
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Paul R

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Down in Kokomos Malibanas..🙄
Kokomos is a good quiet place,the cleaning service could be better,I was there a week and did not clean,the in house room for ordering dinner is really good,generous size meals
2019년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

ほとんどの従業員はとてもフレンドリーで親切です。部屋は広くて居心地がよいです
2019년 5월에 2박 숙박함

8/10 - 좋아요

joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not a bad place
not a bad place for price
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Jacoby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A gem for a great price
Very very nice, a little off the main drag, but still within walking distance
2019년 3월에 1박 숙박함

8/10 - 좋아요

roland

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location was quiet and near money changers and restaurants. Easy access to walking street or SM City Mall. No pool , no restaurant but order in from main kokomos is available.
2019년 3월에 5박 숙박함

2/10 - 너무 별로예요

michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
No effort made to minimize the noise from building site a joining. The noise started at 7.30am.many check out. It is likely to last another year. No apologies they are working right up to room window
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Chip

좋아요: 직원 및 서비스, 객실의 편안함
Review my stay hotel
Staff friendly. Small problem in checking In, due to computer problems. Location is terrible. Too far from main road..do not feel safe..walking to and from hotel. Noise day and night due to construction next door.
2019년 1월에 6박 숙박함

6/10 - 괜찮아요

Gary

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Kokosweet
Staff was great. However, construction next door made water shut off multiple times a day with no notice or schedule. Very inconvenient. And while I recognize it’s not the hotels fault, not being able to shower or flush toilet multiple times was unacceptable.
2018년 11월에 7박 숙박함

6/10 - 괜찮아요

Cetin

별로예요: 청결 상태, 직원 및 서비스
The hotel was below average... Good location but not a good hotel
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Cetin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good hotel not to far from sm mall. And also close to walking street
2018년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함

2/10 - 너무 별로예요

Martin 님, Sydney

별로예요: 객실의 편안함
I have Stayed before and the rooms have been refurbished a nice improvement. However on this occasion there were issues. No water for showering no toilet flusing the room smelt bad all day no cable tv one day for down time not barely enough compensation i was in a contract with Expedia I couldn’t get out off
2018년 10월에 6박 숙박함

2/10 - 너무 별로예요

Kevin

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Water supply problems.
After check in I noticed that the water in my room was a yellow colour, the staff told me that this was due to the construction next door. A couple of days later the water was shut off without notice. Water could not be restored that evening so I was relocated to the main Kokomos Hotel into a dingy little room full of mould. Stayed there a couple of days and was told that I would have to move again to a room above the bar, I was then advised that water had been restored to Kokomos Suites Hotel so I returned. Water was more yellow than ever and it was turned off periodically without warning because apparently they needed to fill their water tank. The receptionist did her best to explain the situation saying that their water supply problem was caused by the construction next door. It seems like the hotel does not have city water service and relies on pumping the yellow water from a well which the construction was affecting. I'm not sure how reliable the explanation for the water problem was but I do know that it is not acceptable to supply unsafe water to your guests and to cut water supply constantly with no notice. The owner was nowhere to be seen and it seems like he doesn't care about his guests. I cancelled my next booking with them because I do not want to shower in disgusting yellow water and I am not confident that this issue will be resolved any time soon.
2018년 10월에 6박 숙박함

8/10 - 좋아요

Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
繁華街から離れているのにもかかわらず
夜になるとどこにこのホテルがあるかわからなくなる不便が多いホテルだ。 フィリピンスタイルのホテルであって、とても外国人が訪問するように考えられていない。 しかし多くの欧米年配者が住んでいるようだ。部屋の鍵は古いタイプでセキュリティー能力は無い。 トイレ便器の横には水溜まりがある。歯ブラシは用意されていない。 給湯蛇口は水垢だらけで、仕切りのドアがあるのは良いが、スライドが壊れている。 ベットは短く狭い。椅子に座るとギイギイ聞き苦しい音がする。 エアコンは古く、16度設定でも涼しくならない。 事前のWi-Fiの評判の良さに惹かれて２泊申し込んだ。速度は確かに申し分ない。 しかし作動しなくなると、受付に申し出るのが二度あり、その度に５分待たされ、面倒だった。 一晩過ごし、部屋のクリーンアップを頼んで部屋に戻ると、シャワーが出しっ放しになっている。これには驚いた。 そしてトイレの便器が詰まり、昔懐かしの吸盤棒が登場、10分後にはやっと直った。 このように従業員は献身的なのだが、設備が古く、ホテルの体を成していないのはフィリピン人でも解る。 改善するにはホテルの建て直しが必要だろう。
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

Jan

별로예요: 숙박 시설 상태 및 시설
Old
A worn down hotel. Staff is friendly.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

KAREM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, very quiet and private, good wifi, good cable TV. That's why I keep coming back.
2018년 7월에 1박 숙박함
답변 제공: Manager 님, 2018년 8월 3일
Thanks for staying with us. We appreciate your feedback! We look forward to your return

10/10 - 훌륭해요

キヨ 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
割安で便利なホテルです。
スタッフは誠実でとてもフレンドリーです。 室内喫煙OKの部屋が数室あります。 喫煙者のかたは予約時に指定されると良いと思います。 宿泊初日にエアコンが故障するトラブルにあいました。 スタッフから部屋を替えると言われましたが、後日合流する友達と向かい合わせの部屋だったので、我慢すると伝えました。 しかし、なんと、翌朝にエアコン修理の技術者が来て、即日修理してくれました。 フィリピンらしくない対応(失礼)に驚きと感謝です。 ロケーション的には、繁華街から徒歩10分ほどです。 隣にはセブンイレブン、その隣にはランドリーがあり、長期滞在にはありがたいです。 レートが良い両替所も近くにあります。 次回も滞在します。
2018년 7월에 5박 숙박함
답변 제공: Manager 님, 2018년 8월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
great stay.....no problems quiet and clean.....nice staff
2018년 4월에 4박 숙박함
답변 제공: Steve 님, 2018년 5월 2일
Wow ... appreciate the good word and especially pleased that you had an enjoyable stay ... hope to see you back next time

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Angeles 18/4/18
Had a good stay there, i really like a fan instead of Aircon & nice big room wiyh a lot of TV stations
답변 제공: Steve 님, 2018년 4월 24일
Thanks for staying with us ... we are pleased you enjoyed your accommodations and hope to see you back real soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Perfect for reason you're there
Location is perfect for walking street. Never had security concerns. Restaurant that is there is ok. No complaints but not outstanding either. Only complaint is housekeeping being loud outside the door early in the morning.
2017년 12월에 1박 숙박함
Thanks for taking the time to inform us about your stay ... we appreciate your candid comments and rest assured we have reminded our housekeeping staff about the need to respect the quiet time that their bosses (our guests) have paid for .... hope to see you back and please accept our humble apologies for the unscheduled wake-up call

6/10 - 괜찮아요

takayoshi

별로예요: 직원 및 서비스
静かで寝れる
かけ布団がなく翌日清掃とかけ布団を用意してもらったけど 次の清掃で無くなってた バスタオルをかけて寝ました 繁華街から離れていて静かでいいので また利用します 隣室からの音も聞こえない
2017년 12월에 5박 숙박함
Thanks for your visit sir and we hope to see you next time

8/10 - 좋아요

cecil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Your staff was knowledgeable and professional. They were also very friendly, thank you.
2017년 11월에 7박 숙박함
Appreciate your kind words and we will certainly pass them on to our staff ... thanks for your stay and hope to see you again next time

8/10 - 좋아요

Erwin 님, Quezon City, Philippines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel room was spacious and complete with appliances like TV, refrigerator, microwave etc. staff are courteous and helpful.
2017년 11월에 1박 숙박함
답변 제공: Steve 님, 2017년 11월 30일
Thanks for your kind words. We are pleased that you enjoyed your stay and we hope to see you back soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
夜からチェックアウトまで水が出ない。
夜の１１時からチェックアウトの１２時まで水が出なくてシャワーもトイレも使えない。 There is no water from 11 o'clock in the evening until 12 o'clock in the checkout and neither the shower nor the toilet can be used.
2017년 11월에 1박 숙박함
답변 제공: Steve 님, 2017년 11월 28일
We apologize for this unfortunate situation which was due to both of our water pumps going out on the same day. We promptly replaced them the next day, and we understand this problem affected your stay adversely. Should you decide to come back, please mention to the receptionist that Steve has offered you a 50% refund for your unsatisfactory stay.

4/10 - 별로예요

Elias 님, Shanghai

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Has gone downhill fast
I stayed at this hotel in November 2015 and I had enjoyed my stay. Fast forward two years later and I had a very different experience. I stayed in a Deluxe room on the first floor. The main problems were: * Really lousy wifi. I took speed tests ranging from 100 to 400 kbps. Sometimes the connection would die completely. I repeatedly informed the front desk, they reset the router but no improvement. There is one router per floor, a major upgrade should be done. * Noisy. The window doesn't close completely (the view was some trash and the building wall next door), plus noises can clearly be heard from the corridor and other rooms. * Lousy shower water pressure. * The rooms need disinfection at this point, not just a good cleaning. It's an old building, there are some corners in the room and the bathroom that look disgusting. The plus points are the pleasant and eager cleaning and reception staff, but there's only so much they can do. I think the owners need to overhaul the entire place. The only other pluses are the location (about a 5 min walk to Fields and a 15 min walk to SM Clark) and the bed which was spacious and comfortable.
2017년 10월에 3박 숙박함
답변 제공: Steve 님, 2017년 11월 11일
Elias .. we really do appreciate you taking the time to write a well thought out review of our hotel ... we have taken your comments to heart and have already begun implementing corrective actions to several matters that you have brought to our attention ... thanks so much for helping to get us on the road back uphill !

6/10 - 괜찮아요

Jeffrey

별로예요: 객실의 편안함
Solid, basic hotel
This is a pretty middle-of-the-road hotel. Nothing special, but a good location close to Fields/Perimeter and with lots of stuff around (7-11, laundry, restaurants, JJ's Store) to make your say "okay". It's quiet overall, my room was large, but the hotel itself is a bit worn and could use a make-over. Small kitchenette in room was handy if you I wanted to cook v. eat out. Well-stocked, but expensive mini-bar. Better to buy your drinks at JJ's up on Fields. It's less than a 5 minute walk and you will save a lot of pesos over the hotel mini-bar charges. This is also handy for the Mini Stop and the jeep terminal (to get up and down Perimeter) and is about a 5 minute walk (I have long legs) to the entrance of Walking Street. A good value for the money if you want a quiet, basic place to stay. Staff are friendly and are willing to help and/or address any issues. Had a problem with the t.v. but the desk staff was "on it" and replaced the remotes and reprogrammed the t.v. to get it working. Aircon works and my room had a ceiling fan over the bed - a big plus in my book! I would recommend this hotel if you wanted to keep on a budget, have a quiet place to stay and yet still be close to Fields/Perimeter and Walking Street.
2017년 9월에 4박 숙박함
Thanks Jeffery for making the time to give an extensive and in our opinion an accurate assessment of what it is that we offer ... appreciate your attention to the details and we do hope to see you on your next visit.

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Kokomos Suites
Well located, comfortable, clean and customer service has improved. Would stay again.
2017년 8월에 7박 숙박함
hello Donald ... we appreciate that you took the time to comment on your stay ... we will pass on to our front desk receptionists that their service level is moving in the right direction ... thank you so much and hope to see you back soon

6/10 - 괜찮아요

masaki 님, japan

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
HNK broadcasting is available.
sounds of water dropping is nuisance. toilet is very old and poor function. Hotel is little bit far from restaurant. Some furniture is very low quality.
2017년 6월에 14박 숙박함
답변 제공: Steve 님, 2017년 8월 4일
Thank you for your comments Mr. Masaki. Our furniture is a bit older, however it remains in place because it is made of high quality hardwood. We appreciate your visit and we hope to accommodate you next time.

6/10 - 괜찮아요

masaki 님, japan

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
HNK broadcasting is available.
sounds of water dropping is nuisance. toilet is very old and poor function. Hotel is little bit far from restaurant. Some furniture is very low quality.
2017년 6월에 14박 숙박함
답변 제공: Steve 님, 2017년 8월 4일
Thank you for your comments Mr. Masaki. Our furniture is a bit older, however it remains in place because it is made of high quality hardwood. We appreciate your visit and we hope to accommodate you next time.

8/10 - 좋아요

Edmund A

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice big room with full kitchenette
good value for the money paid
2017년 6월에 6박 숙박함
Hello Mr. Edmund, Thanks for taking the time to share your comments and we hope to see again soon.

6/10 - 괜찮아요

Ron 님, Seattle

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Older but nice apartments.
This was the third time I stayed at Kokomos Suites and the rooms are older with a kitchen and microwave. They are very comfortable because you feel like you are in your own apartment rather than a hotel room. The wifi is excellent and the front desk staff is very friendly and generally service oriented. There is no daily housekeeping. After 6 days with no cleaning I asked that the room be cleaned and it promptly was. And after that the front desk would ask every 3 or 4 days if I wanted cleaning. Because the building is older some of the amenities are nearing the end of their serviceable life. For example, I was in an upstairs room and the air conditioning unit could not keep the room really cool when the outside temperature was greater than 30 degrees Celsius. The unit put out cold air but not very much of it. However, the rooms are still generally very serviceable and being able to cook is a nice advantage. I would stay there again.
2017년 6월에 9박 숙박함
답변 제공: Steve 님, 2017년 6월 30일
Thanks so much Ron ... we appreciate your measured feedback ... your words are thoughtful and useful and we will respond to them

8/10 - 좋아요

scott 님, california

좋아요: 직원 및 서비스, 객실의 편안함
Good for the price.
Was happy with the location to walking street and the mall overall I would stay here again.
답변 제공: Steve 님, 2017년 5월 29일
Thanks for staying with us Scott ... we appreciate your comments and hope to see you back soon !

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
close to the amenities that i was seeking
very safe and really enjoyable wish they had a cafe on site
답변 제공: Steve 님, 2017년 5월 29일
Thanks so much for your comments. So glad we could accommodate you, and hope to see next time :)