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샬롬 호텔 & 릴랙스 - 안 아틀라스 부티크 호텔 여행 후기

4 out of 5
샬롬 호텔 & 릴랙스 - 안 아틀라스 부티크 호텔
216 Hayarkon Street, Tel Aviv

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 612개 이용 후기 중 459개" "
평점 8 - 좋아요. 612개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 612개 이용 후기 중 21개" "
평점 4 - 별로예요. 612개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 612개 이용 후기 중 6개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

myongchul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

SANG GYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marina Beach근처에 있으며 방은 조그맣지만 매우 훌륭한 호텔입니다. 나름 호텔 옥상에 테라스가 있어서 바다를 볼수도 있습니다. 제가 갔을때는 Happy Hour 행사 (금요일 16시~ 18시 사이)를 하고 있어서 더 좋았습니다.
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Jules

좋아요: 청결 상태, 편의 시설/서비스
The staff performed just as any discerning person would expect from a quality establishment. The room was very clean. The breakfast was excellent.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David 님, Needham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel - I think this was my fifth time staying here. The staff is great, rooms are clean and comfortable (not large, but definitely clean and comfortable and everything works), and the location is good for walking around and enjoying Tel Aviv. I look forward to being here again on my next visit to Tel Aviv.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautifully fitted out, excellent breakfast
The hotel is not “modern” and grandiose. But this was nice. Nicely appointed. My wife who has great taste loved it. The Superior room has space and a larger than queen bed, very comfortable.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff with family vibe. A great experience during a difficult time. Many guests are displaced and needing shelter from the war. Everyone is supporting each other.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Dr. Renee

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline 님, Hamilton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this sweet little hotel. The staff are over the top wonderful! They couldn’t do enough for us. Fantastic location for beach, food, shopping & walks. A real home away from home ♥️
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Katie

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

YOSEF

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a small hotel, very cozy with lots of details. People are very kind and attentive. Beautiful breakfast. Highly recomended
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Had a great stay. Breakfast was fantastic and staff was friendly and professional. Helped us with a taxi issue that was above and beyond.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Yvonne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and cute boutique hotel
This hotel is perfectly described as a boutique hotel with small but very cute and clean rooms. They offer a daily happy hour that is excellent. The staff is very welcoming and helpful.Finally, the location is great. it is a block from the beach and a couple of blocks from the street where all the restaurants and shops are.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Jürg

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Olena

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing!
2023년 9월에 2박 숙박함

8/10 - 좋아요

Hunter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel
Amazing, home like, super clean, perfect locatio, best breakfast! Definitely coming back!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place in Tel Aviv
Our stay was amaizing from the first moment we arrived! Very nice personal, very hommy and clean room, steps to the beach. Breakfasts in Israel are very special, but this place exeeded everything we had before! I would give this hotel 10 out of 10.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the Shalom were wonderful. They helped us at every turn. Packed to go breakfast meals for our trips. The place was clean and comfortable. Would stay there again if we ever go back to Israel.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Dmitry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cozy , friendly staff, great location
2023년 9월에 2박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Dmity; Thank you for your kind feedback and high score rating. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We are happy to hear that you enjoyed the hotel's superb location near all that Tel Aviv has to offer. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice boutique hotel near the beach
Nice clean room and friendly staff but property a little dated and lacks certain amenities (eg no pool etc). On the expensive side for what it is and a few km from the old town where most of the bars and restaurants are
2023년 9월에 4박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi David; Thank you for your review. We are delighted that you enjoyed our well-designed, modern room, and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Moran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Moran; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property. Second Atlas hotel that I stay at in the Tel Aviv area and it was great. Welcoming and helpful staff, clean and nice room, and excellent location (next to a top beach).
2023년 9월에 1박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Jonathan; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mini and Vicky in housekeeping were absolutely wonderful to work with. They were knowledgable about the area and took time to help. One day when I felt dizzy from the heat, Mini helped me to my room, brought cold water and a bite to eat. They both should be promoted!
2023년 9월에 4박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Elisa; Thank you for taking the time to write your feedback. We are delighted to know that you thoroughly enjoyed your stay with us and that our team members Mini & Vicky were able to meet and exceed your expectations. Our amazing team from the front desk to our housekeepers work very hard to ensure all our guests enjoy a cozy, clean and comfortable stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Yerra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a lovely place to stay!
2023년 8월에 7박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Yerra; Thank you for your kind words and high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

8/10 - 좋아요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Gustavo; Thank you for your rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property looks newly renovated and was extremely clean. The staff was very welcoming and friendly. The room was very comfortable. Espresso maker in the room. Nice lobby with 24 hour coffee/tea. Happy hour in the evenings with complementary drinks and delicious appetizers. Breakfast (extra fee) was delicious. The beach is a few minutes’ walk. The staff offered a “beach bag” with towels and sunscreen. The rooftop terrace with ocean view was wonderful. I would definitely stay again.
2023년 9월에 2박 숙박함
답변 제공: EH 님, 2023년 9월 13일
Hi Ruth; Thank you for your feedback and moreover sharing your experience. Glad to know that you enjoyed our hospitality. Our amazing team from the front desk to our housekeepers work very hard to ensure all of our guests enjoy a cozy, clean and comfortable stay. We are very happy to hear we were able to meet and exceed your expectations.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Elaad

2023년 8월에 5박 숙박함

10/10 - 훌륭해요

diana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything was good
2023년 7월에 2박 숙박함
답변 제공: EH 님, 2023년 8월 16일
Hi Diana; Thank you for your kind words and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our additional Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolut Top und sehr charmant .
2023년 7월에 2박 숙박함
답변 제공: EH 님, 2023년 8월 8일
Hi David; Thank you for your kind words and high score rating. We are so happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Lilian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Increíble el hotel y el recibimiento
2023년 7월에 1박 숙박함
답변 제공: EH 님, 2023년 8월 17일
Hi Lilian; Thank you for your kind words and high score rating. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cottage style layout. Rooms up to date and the view from the rooftop was amazing. Sunsets were beautiful.
2023년 7월에 4박 숙박함
답변 제공: EH 님, 2023년 8월 8일
Hi Scott; Thank you for your feedback and high score rating. We are pleased to hear that you enjoyed your well-designed, modern room, and of course, we agree that our roof-top terrace is the perfect spot to relax and enjoy the beautiful Mediterranean Sea sunset. Great that you had the opportunity to enjoy it.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time visit to Tel Aviv
This hotel made my first visit to Israel and Tel Aviv a great experience. I only needed something basic for work, but wanted something close to the beach with a potential view, and this was beyond my expectations. In general, the hotel was affordable, clean, the staff were always able to help with questions and requests, and it was a great location. The rooftop was spectacular for getting a good view, and it was usually pretty quiet. I was often the only person up there enjoying the great view, and it was open all night long. The breakfast was amazing, and completely worth it. I had food restrictions, and still found it very easy to eat plenty at breakfast. They had a happy hour in the afternoons with wine and snacks, which was a nice surprise. The hotel loaned us bikes to ride down to Jaffa so that we could ride along the beach. Also, it’s along the street next to the ocean: we were set up at Hilton beach in less than a 5 min walk. The hotel is on the smaller side, which I personally liked. It doesn’t feel overrun or too cramped because of it. Also, if you are on the fence because the hotel does not have a pool, Gordon pool (a public salt water pool) is only a 5 minute walk away, right on the beach. Plus the beaches are great there, and I found myself not really wanting to be in a pool. I would absolutely stay here again for my next visit.
2023년 7월에 2박 숙박함
답변 제공: EH 님, 2023년 8월 8일
Hi Anonymous; Thank you for your feedback and moreover sharing your experience. Glad to know that you enjoyed our hospitality. Our amazing team from the front desk to our housekeepers work very hard to ensure all of our guests enjoy a cozy, clean and comfortable stay. We are very happy to hear we were able to meet and exceed your expectations.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Alejandrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved this hotel. It was beautiful and cozy, with so many detailed attentions (chocolate and drinks on room, drinks and snacks at happy hour, bikes, towels, sunscreen… for the beach). The staff was really kind and nice. The terrace was beautiful for relaxing and viewing the beach. The beach was just across the street. Many coffee shops and restaurants in a 2-5 min walk. And all the tours depart from a close location 2-5 min walk. Love this hotel and highly recommended!
2023년 7월에 4박 숙박함
답변 제공: EH 님, 2023년 8월 17일
Hi Alejandrina; Thank you for your feedback and moreover sharing your experience. Glad to know that you enjoyed our hospitality. Our amazing team from the front desk to our housekeepers work very hard to ensure all of our guests enjoy a cozy, clean and comfortable stay. We are very happy to hear we were able to meet and exceed your expectations.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Selwyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service breakfast and friendly staff
2023년 7월에 5박 숙박함
답변 제공: EH 님, 2023년 8월 17일
Hi Selwyn; Thank you for taking the time to write your kind feedback and high score rating. We are delighted that you enjoyed our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Amir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very generous hotel
A very generous hotel. New, clean, great location 5 minutes from the beach. Nice rooftop with sea view. Recommended
2023년 7월에 1박 숙박함
답변 제공: EH 님, 2023년 8월 17일
Hi Amir; Thank you for taking the time to write your review and high score rating. We are happy to hear that you enjoyed the hotel's superb location near all that Tel Aviv has to offer. We agree that our roof-top terrace is the perfect spot to relax and enjoy the beautiful Mediterranean Sea sunset.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful Good breakfast Great location
2023년 6월에 2박 숙박함
답변 제공: EH 님, 2023년 6월 21일
Hi Linda; Thank you for your kind words and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Tel Aviv has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Paul

2023년 6월에 5박 숙박함
답변 제공: EH 님, 2023년 7월 5일
Hi Paul; Thank you for your high score rating. We are very happy that you enjoyed your stay. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Abraham

2023년 6월에 1박 숙박함
답변 제공: EH 님, 2023년 7월 5일
Hi Abraham; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsRonli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Jaime Arturo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super atentos te reciben con vino y fruta. Siempre estan dispuestos a ayudar El desayuno es espectacular
2023년 6월에 1박 숙박함
답변 제공: EH 님, 2023년 6월 14일
Hi Jaime Arturo; Thank you for taking the time to write your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Darina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: EH 님, 2023년 5월 23일
Hi Darina; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Lyrissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is fabulous. The staff were incredibly helpful and welcoming. It is tastefully decorated. The location is ideal—right near the boardwalk and beach. The nightly reception and the morning breakfast were lovely, the rooftop has great views, Excellent restaurants are nearby.
2023년 5월에 2박 숙박함
답변 제공: EH 님, 2023년 5월 23일
Hi Lyrissa; Thank you for your kind feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Tel Aviv has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. Our roof top terrace is the perfect spot to relax and enjoy the stunning Mediterranean view. We do hope to welcome you back to one of our Atlas hotels!Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

8/10 - 좋아요

SAYURI 님, Houston

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The shower door was not well sealed so when you take shower the water leaks out to the bathroom floor and you have some mop-up work to do afterwards. The Expedia site says this hotel has laundry facilities (that's the reason we picked this place) but we were told there is none and we have to go for laundry service for a fee. I think Expedia should stop listing this hotel as having laundry facilities because that's not true. Breakfast was very nice and the location is great (close to the beach).
2023년 5월에 1박 숙박함
답변 제공: EH 님, 2023년 5월 23일
Hi Sayuri; Thank you for taking the time to write your review. We are happy to hear that you enjoyed the hotel's superb location near all that Tel Aviv has to offer. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We also appreciate your constructive comment which we will address internally. We do hope to welcome you back to one of our Atlas hotels!Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Leslie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: EH 님, 2023년 5월 23일
Hi Leslie; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Myriam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect!
2023년 5월에 3박 숙박함
답변 제공: EH 님, 2023년 5월 11일
Hi Myriam; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Kimball

좋아요: 청결 상태
2023년 4월에 2박 숙박함
답변 제공: EH 님, 2023년 5월 11일
Hi Kimball; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

6/10 - 괜찮아요

Amir

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Internet services are very poor, wifi did not work properly. Front desk staff is not friendly.
2023년 4월에 1박 숙박함
답변 제공: EH 님, 2023년 5월 1일
Hi Amir; The majority of feedback that we receive is consistently positive, especially regarding our dedicated staff and because of this we are very surprised and sorry that your experience was the opposite. We take your comments very seriously and will definitely address this issue.Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax

10/10 - 훌륭해요

Tracee 님, PLAINFIELD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for just one night, but wished we could have stayed longer. We loved the free use of bikes and the nearness to the beach. Staff was friendly and accommodating. Owners really pay attention to details like including bottled water for free in the room’s mini fridge. Will return if we visit Tel Aviv again!
2023년 4월에 1박 숙박함
답변 제공: EH 님, 2023년 5월 8일
Hi Tracee; Thank you for taking the time to write your kind feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Tel Aviv has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. Our complimentary ‘ bike lending & mini bar fill up’ are both very popular. Great that you had the opportunity to enjoy both. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ronli Inbar – Hotel Manager, Shalom Hotel & Relax