내부 입구

키 웨스트 인 여행 후기

2 out of 5
키 웨스트 인
71 Superior Street - Highway 60, Devon, AB

이용 후기

6.6
평점 10 - 훌륭해요. 58개 이용 후기 중 10개" "
평점 8 - 좋아요. 58개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 58개 이용 후기 중 17개" "
평점 4 - 별로예요. 58개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 58개 이용 후기 중 5개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

6/10 - 괜찮아요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 1박 숙박함

8/10 - 좋아요

Ruby

좋아요: 직원 및 서비스
It’s dated, but a clean property. Staff is great. They still allow some rooms to be designated as smoking and that is the smell when you first enter, but my room was okay.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Ben

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My gf and I knew something was wrong when we were given a TV remote with our room key. The lobby stank of cigarettes as though someone had been actively smoking in there. The room was...well, it probably was clean but it looked seedy and utterly uninviting. The bed was like a beacon of everything undesirable in the middle of the room, neither of us wanted to touch it. The thought of sleeping in it, even in our clothes, was too much. You have to call from the front desk to get someone to come to it, so we just walked back out without speaking to anyone, forfeited our money and drove 20 mins to pay only $6 more for a room at a hotel that couldn't have been more different. I think that this was as much my fault as anyone else's, I suspect that this place is used as social housing or for people who rent rooms by the hour as opposed to by the night, but to call it a hotel seems a bit of a stretch, and to charge 'full rate' (around $100) is just a joke. Sadly I fell for it.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ron

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Ron

출장 여행
I was under the impression that there would be daily housekeeping which there wasn’t. Not one day during my stay. I will be staying again next week as well only because of the proximity to my work site.
2023년 12월에 4박 숙박함
답변 제공: diana 님, 2024년 1월 3일
I'm sorry your experience wasn't great,however I do not have housekeeping everyday as we are not busy right now.If you need anything you can always call front desk to assist you.Thank you for your review and we will work on improving things

2/10 - 너무 별로예요

Duane

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, smoking in rooms and hallways smelled like garbage beds were terrible
2023년 8월에 2박 숙박함
답변 제공: diana 님, 2023년 8월 27일
IM SO SORRY THAT YOUR STAY WAS UNPLEASANT, PLEASE LET ME KNOW HOW WE CAN IMPROVE THINGS.THANK YOU FOR YOUR RESPONSE

6/10 - 괜찮아요

Tania

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: diana 님, 2023년 8월 26일
THANK YOU FOR YOUR RESPONSE,PLEASE LET ME KNOW WHAT WE CAN DO TO MAKE VYOUR STAY BETTER

2/10 - 너무 별로예요

Tianna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: diana 님, 2023년 8월 26일
IM SO SORRY THAT YOUR STAY WAS NOT PLEASANT PLEASE LET ME KNOW WHAT WE CAN DO TO MAKE YOUR NEXT STAY MORE PLEASANT

6/10 - 괜찮아요

Jams

별로예요: 숙박 시설 상태 및 시설
Location great. Needs total revitalizing
2023년 7월에 1박 숙박함

4/10 - 별로예요

BRANDY

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The friendly front desk attendant and decent water pressure sums up the good about this place. Unless you truly need to stay in Devon, spend the $20 more and drive the 15km to Nisku/Leduc for a cleaner, better smelling stay.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Peter

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No shower mat air conditioning did not work
2023년 6월에 2박 숙박함
답변 제공: diana 님, 2023년 6월 23일
i am so sorry that your stay was unpleasant...please let me know what we can do to make your stay more pleasant

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: diana 님, 2023년 6월 21일
thank you

4/10 - 별로예요

Lorraine

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Allows dogs and owners let the continue to bark
2023년 6월에 1박 숙박함
답변 제공: diana 님, 2023년 6월 21일
i'm sorry your stay was unpleasant but we are a pet friendly hotel and can not control the dogs from barking

10/10 - 훌륭해요

Jennifer

2023년 6월에 1박 숙박함
답변 제공: diana 님, 2023년 6월 21일
thank you

4/10 - 별로예요

Larry

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
About the only thing to like was that there was a bed. Noisy neighbors until about 5:30 AM next door.
2023년 3월에 1박 숙박함
답변 제공: diana 님, 2023년 3월 6일
I am so sorry that you had an unpleasant stay, unfortunately there was a uncooperative tenant next door.again i apologize.Thank You for your review.We also have staff on call all night .We would have gladly moved you if we had been informed.

10/10 - 훌륭해요

TIM

2023년 1월에 1박 숙박함
답변 제공: Diane 님, 2023년 1월 23일
Thank you for the review .We are glad you enjoyed your stay :)Hope we will see you soon again.

8/10 - 좋아요

Nikhil

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Debra

2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 16일
We are glad you had a good stay with us . Thank you for the good review.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We very please and very friendly and curdios with
2022년 7월에 1박 숙박함
답변 제공: diana 님, 2022년 8월 3일
thank you so much

6/10 - 괜찮아요

Tsering

2022년 7월에 1박 숙박함

4/10 - 별로예요

curtis

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a very old Inn, no modern amenities at all. There was a horrible odor in the hallways and the room itself was so overdone with bleach/cleaning that I physically got a headache from it.
2022년 6월에 1박 숙박함
답변 제공: diana 님, 2022년 7월 4일
im sorry your stay was unpleasant

6/10 - 괜찮아요

Albert

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Needs the air conditioner to work. And do something about the cigarette order in the rooms.
2022년 5월에 3박 숙박함
답변 제공: diana 님, 2022년 7월 4일
Im sorry your stay was unpleasant

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: diana 님, 2022년 5월 18일
thank you for your feedback

8/10 - 좋아요

Brian

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Staff were friendly.
2022년 5월에 1박 숙박함
답변 제공: diana 님, 2022년 5월 18일
Thank You for your feedback

4/10 - 별로예요

Cheryl

단체 여행
별로예요: 숙박 시설 상태 및 시설
There was no way to control the temperature, no air conditioning, no window that opened. terrible air quality in room
2022년 4월에 1박 숙박함
답변 제공: diana 님, 2022년 5월 3일
Hi Cheryl Thank You for your comment,I apologize for your uncomfortable stay,did you contact the front desk to make them aware of your issue? We would have tried to rectify this. If you contacted the desk and nothing was one I'm so sorry and please let me know. Thanks Diana Front Desk Manager

6/10 - 괜찮아요

Mark

2022년 3월에 1박 숙박함
답변 제공: Diane 님, 2022년 5월 3일
Thank you for your review. We are trying to get better and better from your comments

6/10 - 괜찮아요

Maurice

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Carlosito

2021년 7월에 2박 숙박함
답변 제공: diana 님, 2021년 8월 18일
thank you

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
As soon as you walk in you can tell it is a smoking establishment. No air-conditioning in room. During these COVID times, amenities are closed. The room was comfortable. Smoking rooms created odor in hallway.
2021년 5월에 1박 숙박함
답변 제공: diana 님, 2021년 5월 18일
thank you for your feedback

6/10 - 괜찮아요

Amanda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Meh.
There was no one at the front desk when I arrived for check in, but there was a courtesy phone and an extension to call. I called three times with no answer so we ended up just standing there for 15 minutes. Then I called the number for the hotel itself and someone answered that and came out to assist. Old school check in with a carbon copy receipt and an actual key. They gave me a tv remote at check in, but it didn’t work when I tried to use it later that night. Hotel is very dated and dark. Not very clean. But as only one of two hotels in Devon, choices are extremely limited. I was told this one was the “nicer” one. Walls are thin, so noises heard throughout the night from inside the hotel and out, including what sounded like a domestic dispute right outside my window. Bed was hard but moderately comfortable, if you like that. Everything seemed clean enough but that’s not saying much. Overall, I wouldn’t choose to stay here again if I had another choice.
2021년 4월에 1박 숙박함
답변 제공: DIANA 님, 2021년 4월 24일
HI AMANDA IM SORRY YOU DID NOT ENJOY YOUR STAY WITH US.YES WE ARE AN OLDER HOTEL.WE DO NOT HAVE SOMEONE ON THE DESK AT ALL TIMES,WHICH IS WHY THE PHONE IS THERE.AGAIN I APOLOGIZE FOR YOUR STAY.THANKS DIANA

10/10 - 훌륭해요

Kra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: DIANA 님, 2020년 12월 22일
THANK YOU

6/10 - 괜찮아요

Peggy 님, Medicine Hat

출장 여행
좋아요: 직원 및 서비스
The hotel is older and needs some renovations. They have smoking in certain rooms, so it stinks like smoke. Staff was friendly.
2020년 11월에 1박 숙박함
답변 제공: DIANA 님, 2020년 12월 3일
THANK YOU

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fit the bill.
While this is an older hotel the room was clean and the bed was comfortable. Service was great. Conveniently located for my purposes.
2020년 9월에 2박 숙박함

8/10 - 좋아요

MikeB

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service, convenient location, restaurant served good meals, rooms kept very clean
2019년 8월에 2박 숙박함
답변 제공: DIANA 님, 2019년 9월 11일
thank you mike for your positive review

6/10 - 괜찮아요

Barbara

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Passable
Was acceptable and close to the area we were there to visit.
2019년 8월에 3박 숙박함
답변 제공: DIANA 님, 2019년 9월 11일
thank you please let me know if there is something we can do to improve you next stay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little faded, not everything worked as it should have but all in all, definitely a good lace to stay for the price.
2019년 7월에 5박 숙박함
답변 제공: DIANA 님, 2019년 8월 6일
thank you for your feedback

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 6월에 1박 숙박함
답변 제공: DIANA 님, 2019년 8월 2일
thank you

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: DIANA 님, 2019년 8월 2일
thank you

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very old. Needs renovating. The beds are old, uncomfortable. Sheets and blankets have holes in them. Bathroom was really in need of fixing up.
2019년 1월에 1박 숙박함
답변 제공: Front Desk Management 님, 2019년 2월 6일
Hi there We are sorry to hear that your stay wasn't as expected. We are working on fixing the issues you have mentioned. Thank you for your feedback

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As an older hotel, I was impressed with the whole experience, it was nice to get away!! Our room was so well cleaned, kudos to cleaning staff!¡
2019년 1월에 1박 숙박함
답변 제공: DIANA 님, 2019년 1월 9일
thank you so much for you kind comments.i am so happy you enjoyed your stay with us

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 10월에 1박 숙박함
답변 제공: DIANA 님, 2018년 10월 31일
THANK YOU

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 9월에 2박 숙박함
답변 제공: DIANA 님, 2018년 9월 5일
THANK YOU

4/10 - 별로예요

alan

Be wary of who you book this hotel through.
My stay was just ok, the room was clean etc BUT because i booked through Hotels.com this hotel would not honor the price that I was quoted which was 90 bucks taxes included, per night. They said they only recognize Expedia and one other site. Because of this,the price jumped up to $104 a night. I know its not a big difference in price but just something I want everyone to be aware of.
2018년 8월에 2박 숙박함

2/10 - 너무 별로예요

Grant

Stay elsewhere, even if this is free.
What a dump, but consider the other hotel in Devon and this is better. Room smelled bad, bed mattresses had stains, everything everywhere was dated and worn. Empty liquor bottles in the hallway the entire stay (housekeeping couldn’t be bothered). Despite my reservation with Hotels.com, the check in desk rudely made me fill out a 2 page guest registration form by hand.
2018년 8월에 1박 숙박함
답변 제공: DIANA 님, 2019년 4월 2일
I AM SORRY YOUR STAY WAS UNPLEASANT...WE ARE NOT A 5 STAR UNFORTUNITELY..AND AN OLDER HOTEL.. I APPRECIATE YOUR FEEDBACK THANK YOU DIANA FRONT DESK MANAGER

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: FRONT DESK 님, 2018년 7월 9일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
The rooms stunk but the food in restaurant and lounge were awesome
2018년 3월에 1박 숙박함
답변 제공: DIANA 님, 2018년 3월 22일
I AM SORRY THAT YOUR EXPERIENCE WITH US WAS UNPLEASANT..I WOULD BE MORE THAN WILLING TO TRY AND ACOMMIDATE YOU IN YOUR FUTURE STAY THANKS DIANA

4/10 - 별로예요

Janice

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting & Sketchy
This hotel is extremely run down and out of date. The only thing they have going for them is they are the only hotel in devon. The rooms were not clean, thermostat cranked fully woth no air con, front desk people were nowhere around, and our friend's room was rummaged thru. Will NEVER stay there again.
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever!!!!
No air conditioning! Bed broke!Phones did not work! No TV remote! Constant tripping of bracker switch!
2017년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay .
Our stay overall .. Was good . although my air conditioning wouldn't work properly. It was a little warm in my room. The bed were amazing and the staff was great . thank you so much ☺
2017년 6월에 3박 숙박함

6/10 - 괜찮아요

Abe 님, Sherwood Park, AB. CAN

좋아요: 직원 및 서비스
Here for a hockey tourney. Quality crash pad. Good for teams & drunken debauchery in general.