외관

레지던스 인 바이 메리어트 매디슨 웨스트/미들턴 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 429개 이용 후기 중 294개" "
평점 8 - 좋아요. 429개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 429개 이용 후기 중 20개" "
평점 4 - 별로예요. 429개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 429개 이용 후기 중 5개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

YONGTAEK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 5박 숙박함
답변 제공: Chris 님, 2022년 6월 25일
Thank you for taking the time to review you stay with us. We always appreciate feedback from our guest's. We hope you choose to stay with us again in the future.

10/10 - 훌륭해요

Rochell

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in/out was quick and easy. Overall, staff was very friendly and welcoming. There was one person behind the front desk during the day that appeared too busy on his phone to greet us. We did have ants in our first room but were quickly moved to a new room. Our 2nd room was very spacious and clean. Would have been nice to be compensated in some form for inconvenience. Very easy to walk to trail, shopping, and dining. Despite minor hiccups, would definitely stay here again.
2024년 2월에 3박 숙박함
답변 제공: Giselle Tomas Ruiz 님, 2024년 3월 5일
Dear Dominic Rochell,Thank you for choosing the Residence Inn by Marriott Madison West/Middleton. I have passed on your inquiry to the staff.We look forward to serving you again and appreciate you choosing Residence Inn by Marriott Madison West/Middleton. Sincerely, Hotel Management Team

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our suite was comfortable and clean. Breakfast was good too. Overall enjoyed our stay and will stay again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Osazeme

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Thomas

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was wonderful. The manager Q was very intuitive and professional with her attire and service. I will be back. Steve
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michelle

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A quality no hassle visi.
while a bit pricey compared to the everyday chains, the difference in amenities and the quality of the bed were obvious. Breakfast choices were good. The fresh cut fruit was a nice touch.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Adriana

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
We needed a place for my husband, myself, and our dog while our house was being renovated. I needed to be able to work remotely, make meals, and walk the dog. The residence in was ideal for all three.
2023년 9월에 7박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Gurumoorthy

2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Marriott Residence
This hotel is a good spot for an extended stay. The place is very clean has updated fixtures. We are hanging out for a few weeks as we have 2 weddings in this area. We enjoy the pool, hot tub, laundry facilities, and friendly atmosphere.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Cindy

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stop just outside of Madison
Very nice room and amenities location provided an easy drive into Madison (15 minutes). Local area also has dining and shopping options. Breakfast was ok
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Donald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and updated. Great breakfast and wonderful staff.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Linda

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Lara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Ken

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Room was clean. Facilities were excellent.
2023년 4월에 1박 숙박함
답변 제공: Jacque 님, 2023년 6월 1일
Hi Robert,Thank you for taking the time to review our hotel. We are very pleased you had a good stay with us. Thank you!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 4박 숙박함

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 5박 숙박함

6/10 - 괜찮아요

Ryan

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Attention to details needed
Stayed at this hotel in May and had an amazing stay. This February stay did not hit the mark. We moved a chair in our room find garbage, there was ants infiltrating the bathroom, the pool was ice cold, and the coffee pot was useless as they only had the room stocked with decaf. Room 102. The hallways and front areas looked clean and inviting, as the front end people did a great job checking in and out. Construction going on but we could hardly notice they were there (other than the overboard amount of shipping boxes scattering the parking lots).
2023년 2월에 2박 숙박함
답변 제공: Jacque 님, 2023년 2월 24일
Dear Ryan,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The garbage and ant infestation has been shared with our housekeeping leaders to ensure this is an isolated incident.

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Chris 님, 2023년 1월 19일
Dear Marcia,Thank you for taking the time to review your stay with us. We appreciate your feedback. We're are happy to see you enjoyed your stay with us. We look forward to you returning in the future.

8/10 - 좋아요

Angela 님, Asheville

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location, right on the Greenway trail leading to downtown Middleton. There is also an abundance of restaurants and shopping right near the hotel. The staff was very friendly and even allowed us to check in a couple hours early, which was greatly appreciated. Free, hot breakfast was good and other amenities seemed nice (although personally didn't use the pool, guest laundry, or fitness area). Our floor was a little noisy with multiple dogs barking throughout the day, but we could not hear them in the bedroom at night. Overall, very nice hotel and would stay again.
답변 제공: Chris 님, 2023년 1월 14일
Dear Angela, Thank you for taking the time to review your stay with us. We're very happy to see you enjoyed your stay with us and want to thank you for the compliments about our hotel. We very much appreciate them, and we look forward to having you stay in the future.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Chris 님, 2023년 1월 8일
Dear Nancy, Thank you for taking the time to review your stay with us. We're very happy to see you enjoyed your stay. It is a joy and pleasure having you!

6/10 - 괜찮아요

Joyce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I have stayed here multiple times but I find that with this stay it has gone downhill! 1. No bath plug - had to request one from the front desk 2. No trash can liners in room - it's disgusting to have to throw trash such as coffee filters, makeup wipes, apple cores etc. in a trash can without a liner. I feel bad that the cleaning staff have to empty them and then hand wash and hopefully sanitize them 3. No earphones for the treadmills in the gym - there was a bin of used earphones. I wonder how long they have been there? 4. Breakfast staff wore gloves whilst cleaning up BUT used their gloved hands to open a storage bin of raisins and put their gloved hand in the bin to pull out a handful and place into the serving jars. This was done with a few of the other serving jars. No telling how many germs and dirt was spread this way - GROSS! Otherwise I found the staff to be very friendly, the room very comfortable and the overall cleanliness of the hotel was acceptable. I hope that these concerns are addressed as I frequently visit there and would like to continue staying in this hotel for the convenience.
답변 제공: Jacque 님, 2023년 1월 6일
Dear Joyce,We are very sorry you had a bad experience at our facility. We strive for excellent cleanliness and I will be addressing these concerns with our staff members. In regards to trash can liners we are no longer allowed to use them as it is against the Marriott brand standard. Thank you for informing me of these concerns to address with staff.

10/10 - 훌륭해요

Edgar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun in Madison
Friendly staff. Easy check in. Very clean and comfy. Decent breakfast. Would stay again.
2022년 12월에 1박 숙박함
답변 제공: Chris 님, 2022년 12월 11일
Thank you for the kind comments. We enjoyed having you and look forward to your return in the future.

8/10 - 좋아요

Guy

2022년 12월에 1박 숙박함
답변 제공: Chris 님, 2022년 12월 11일
We enjoyed having you and look forward to your return in the future.

4/10 - 별로예요

Matt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
TV didn't work, and we had a few outlets that didn't work as well. Seems like a nice place, our room was just a dud.
답변 제공: Chris 님, 2022년 12월 3일
Dear Matt,We're terribly sorry you experienced these complications during your stay. I have informed the leadership team to address these concerns so they do not happen in the future. We hope this does not deter you from choosing to stay with us in the future. It is a joy having you.

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was outstanding as was the room itself.
2022년 11월에 1박 숙박함
답변 제공: Chris 님, 2022년 11월 13일
Thank you very much! Glad you enjoyed your stay!

10/10 - 훌륭해요

Tianpei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stuff and service. Free breakfast is a plus too.
2022년 10월에 11박 숙박함
답변 제공: Chris 님, 2022년 10월 31일
Dear Tianpei, Thank you for your kind comments! We're happy you enjoyed your stay with us!

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 직원 및 서비스
Front desk clerk was friendly, smiled, helpful. The breakfast was good & there were many choices. There was only one small bar of soap that had to be shared between the shower & vanity and bewtween two people. Although clean and spacious for a suite, the color scheme was dated as were the countertops, kind of dark. And really, orange walls? We would stay there again because, on balance, things were fine and the location was perfect for a quick exit after a Badger football game!
2022년 9월에 1박 숙박함
답변 제공: Chris 님, 2022년 9월 19일
Thank you for your review and kind comments!

10/10 - 훌륭해요

M

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Gustavo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel!! Excellent service. Fully recommend. I’ll be back. Jajaja
2022년 8월에 10박 숙박함
답변 제공: The Management 님, 2022년 8월 21일
Hi Gustavo,Thank you for taking the time to review our hotel! We appreciate it! We look forward to hosting you again when you’re back in the area!Again, thank you!

10/10 - 훌륭해요

Derk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Great place to stay! Great Breakfast! I would definitely stay here again!
2022년 8월에 2박 숙박함
답변 제공: Chris 님, 2022년 8월 16일
Thank you for staying with us!

10/10 - 훌륭해요

SUNG IL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exellent staff
2022년 7월에 13박 숙박함
답변 제공: The Hotel Management 님, 2022년 8월 10일
Hi Mr. Sung, Thank you for reviewing our hotel. We hoped to host you again when you are in town. Again, thank you!

6/10 - 괜찮아요

Benjamin

연인과의 여행
별로예요: 청결 상태
Check-in was at 3pm, but our room wasn't ready when we arrived at 4pm. No apology or explanation. Just told to wait. Our coffee-maker had an old filter left inside and it had mold growing on it. No apology, but they did replace it. Our TV didn't work for almost our entire stay. Maintenance fixed it. Every piece of furniture in our room except for the bed was old, beat up, and uncomfortable. Cleaning and maintenance staff was incredibly friendly. Front desk staff was not. On two occasions I was ignored while they finished having a personal (non-work-related) conversation. I can acknowledge that they may have been stressed out due to the CrossFit Games crowd in town, but at no time did I get the sense that they cared if we were having a pleasant stay in the hotel. The hotel itself is in a nice little shopping area. There are good food options around. It is not too far from downtown Middleton and not too far (by vehicle) from downtown Madison. Breakfast was standard chain-hotel stuff, but decent.
2022년 8월에 4박 숙박함
답변 제공: Chris 님, 2022년 8월 10일
Thank you for staying with us. Apologies for the complications during your stay.

6/10 - 괜찮아요

Alexander

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good place for medium-term stays (I was there 11 days) kitchenette, big rooms, comfortable. There's a small pool there and a large shopping center a block away. However the wifi was inconsistent, sometimes making it impossible to telework. Also rooms were not cleaned daily and even if I asked I sometimes had to wait a day to get mine cleaned.
2022년 7월에 11박 숙박함
답변 제공: Chris 님, 2022년 8월 10일
Thank you for staying with us. Apologies for the quality of the internet.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
It was amazing, best room ever! Great breakfast!
2022년 7월에 1박 숙박함
답변 제공: Chris 님, 2022년 8월 2일
Thank you for staying with us. It was a pleasure having you!

10/10 - 훌륭해요

Alyse

2022년 7월에 1박 숙박함
답변 제공: Chris 님, 2022년 8월 1일
Glad to hear you enjoyed your stay! Thanks for staying with us!

10/10 - 훌륭해요

Natarajan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big room with good amenities. Only issue was they forgot to service our room one day.
2022년 7월에 2박 숙박함
답변 제공: Chris 님, 2022년 7월 13일
Thank you for taking the time to review your stay with us. We always appreciate feedback from our guest's. We hope to see you again in the future.

8/10 - 좋아요

Daniel 님, Deerfield Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property, housekeeping could be a bit more attentive.
2022년 6월에 3박 숙박함
답변 제공: Chris 님, 2022년 7월 2일
Thank you for taking the time to review your stay with us. We always appreciate our guest's feedback. Thank you for the compliments and I have made our House Keeping Leadership aware of your request. We hope this does not deter you from choosing to stay with us again in the future.

10/10 - 훌륭해요

Treanna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
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2022년 6월에 1박 숙박함
답변 제공: Chris 님, 2022년 7월 1일
Thank you for your review! We hope to see you stay again in the future!

10/10 - 훌륭해요

Kristin 님, Valrico

좋아요: 청결 상태, 직원 및 서비스
Rooms are clean and very comfortable. The staff friendly and helpful. Will definitely stay here again.
2022년 6월에 3박 숙박함
답변 제공: Chris 님, 2022년 6월 25일
Thank you for taking the time to review you stay with us. We always appreciate feedback from our guest's. We hope you choose to stay with us again in the future.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly service!
2022년 6월에 2박 숙박함
답변 제공: Chris 님, 2022년 6월 25일
Thank you for taking the time to review you stay with us. We always appreciate feedback from our guest's. We hope you choose to stay with us again in the future.