냉장고, 전자레인지

사파이어 인 여행 후기

2 out of 5
사파이어 인
761 E. Main Street, Franklin, NC

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 235개 이용 후기 중 47개" "
평점 8 - 좋아요. 235개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 235개 이용 후기 중 57개" "
평점 4 - 별로예요. 235개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 235개 이용 후기 중 30개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

sunwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실 /호텔청결도 좋고 주위가 조용해요 즐거운 여행이 되실것입니다 행복한여행이 되시길원함
만족했습니다 조용해요 방도 깨끗해요 요금도 싸요 행복하게 잘자고 왔습니다 감사합니다 박선우올림
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

Katherine

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I could not check in. I called the number at the window, and it kept going to a busy signal. I knocked. Waited 5 minutes and kept calling, same busy signal. It wasn't fun having to find a different hotel at 10:45PM. I hope I don't get charged.
2024년 4월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2024년 4월 18일
We apologize for inconvenience. We never received a call. We will get it checked out. Sincere apologies, we have marked it No-show thinking that you didn't show up and waived the fees.

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Sapphire Inn 님, 2024년 4월 16일
Thank you very much!

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Interesting property. Seems to cater to hikers in the area. They had a Friday night karaoke event for charities, and it was alternately execrable and excellent (as karaoke often is). Best version of "The Prayer" that Chris and I have ever heard. The owner was quite friendly on check in, and fine during subsequent encounters. Be advised, this is a family operation, and if the family goes to eat in town, your phone calls to the desk will go unanswered. We had an oil stained sheet, on check in, that we wanted to be replaced, and they weren't there. But they fixed it that night. But otherwise, a good place to stay. Overall enjoyed it.
2024년 3월에 3박 숙박함
답변 제공: Sapphire Inn 님, 2024년 4월 5일
Thank you very much! We will definitely make sure that our phone works properly because when we step out for dinner, the call gets forwarded to our cell phone. We apologize for the stain sheets, and we have communicated with our housekeeping staff about it. Once again, thank you very much!

6/10 - 괜찮아요

Dale

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Know what you are getting
Their website says pets welcome but doesn't state there is an additional fee of $10 dollars per pet per day. The toilet was not secured to the floor. It rocked when sat on. There was no extra toilet paper in the room. Had to ask for it.
2023년 11월에 3박 숙박함
답변 제공: SAPPHIRE Inn 님, 2023년 11월 30일
Thank you for staying with us. We apologize for negative experience at our facility. We will definitely correct the issues you've mentioned. We are quite sure that the pet fee structure has been mentioned. Pet fee varies based on pet size. Toilet &Toilet paper issues will be definitely corrected. Once again, apologize and thank you for your input.

2/10 - 너무 별로예요

Jesse

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed the area around the property. As for the staff everyone was pleasant except for the wife she verbally berated me for finding a good deal on their rooms and then put me in the what I believe to be the worst room they had. The sheets were not washed, the plumbing was horrible, and the air conditioner did not work correctly. All in all, this place is not worth staying at.
2023년 11월에 7박 숙박함
답변 제공: Sapphire Inn 님, 2023년 11월 13일
Thank you for staying several weeks with us. We apologize for negative experience at our facility. All the linens get washed and cleaned after each guest. We will definitely look into the issues you've mentioned and correct the problem. All rooms are standard, so we apologize that you felt that you were assigned into a bad room. Once again, thank you for staying with us and apology for negative experience.

8/10 - 좋아요

william

2023년 11월에 3박 숙박함
답변 제공: Sapphire Inn 님, 2023년 11월 8일
Thank you very much!

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 10월 29일
Thank you very much!

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This hotel needs a lot of work to bring it up to p
Manager was very helpful, very considerate, but this hotel is really long in the tooth. The air conditioner didn’t work old fashion keys, which make locking the door difficult no room coffee pot. Everything was in very tough shape. Surprisingly the bedding was an excellent condition but that was the only redeeming factor.
2023년 10월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 10월 27일
Thank you for staying with us. We apologize for negative experience at our facility. We will definitely fix the repairs you've mentioned. We hope that next time you come back, you'll have a much better stay.

8/10 - 좋아요

Melodious

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sapphire Inn. 님, 2023년 10월 9일
Than you very much. We got the paint touch up in progress. We will definitely look forward to seeing you again during your visit to this area.

6/10 - 괜찮아요

Christa Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is just old. Faucet leaks but bigger place to stay for the price.
2023년 9월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 9월 25일
Thank you for staying with us. We have fix the leak.

8/10 - 좋아요

Dwayne

연인과의 여행
별로예요: 편의 시설/서비스
Older property, very dated and in need of updating but very clean and suited our need’s perfectly.
2023년 9월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 9월 11일
Thank you for staying with us. We constantly have been working on updates. We hope you get to experience more of it on your next visit.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Price was low but after stay it was appropriate. No hair dryer in room, ants on sink counter and furniture was dated.
2023년 9월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 9월 11일
Thank you for staying with us. We apologize for negative experience at our facility. We will look into the issues you've mentioned. We have hair dryer available at front office upon request. Once again, thank you!

6/10 - 괜찮아요

Derek

연인과의 여행
Other than the fixtures in the shower having no guards and literally just coming out of holes in the walls and the front door not sealing on the bottom (found ants in the room though not many) it wasn't that bad, out of habit i walked around in my socks inside the room and they ended up getting much darker grey due to the floors not really being cleaned. But the beds were soft, got extra pillows with no issue because the ones these places have are thin, ac cooled off the room eventually, and the water was warm. The picture in the add is taken behind a locked door you cant get through, you only can speak with the people who run it through a window.
2023년 7월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 20일
Thank you for staying with us. We apologize for the negative experience you had at our facility. We will definitely correct the matters you've mentioned. We appreciate you for bringing this issues to our attention. We hope that next time you visit us, you will have much better experience. Thank you very much!

8/10 - 좋아요

Sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean.
Cute little “ma pa” type motel. No frills just a clean motel stop along the way.
2023년 7월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 9일
Thank you very much!

10/10 - 훌륭해요

amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Making sure I had everything for my stay here and if I needed anything just let them know
2023년 7월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 9일
Thank you very much! We truly appreciate your repeat stays at our facility.

8/10 - 좋아요

Juan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Had to remove ton of flies out the room. No kidding 15 , fortunately most of them already in the window.
2023년 7월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 6일
Thank you for choosing us, and we apologize for such experience. Coincidence is that the Orkins just recently sprayed those rooms. I will definitely correct this issues. Thanks for informing us, and once again we apologize for them flies issue.

6/10 - 괜찮아요

Ryan

연인과의 여행
The room was large, but the power was shut off and room was stagnent. Had to ask for power to be turned on. Lobby was locked and not accessible with out phone call. No coffee pot. Did have very good water pressure.
2023년 7월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 6일
Thank you for staying with us, and we apologize for negative experience. We haven't realized that the breakers were turned off because we haven't rented certain rooms in a while due to low occupancy. We will definitely correct the power and smell issues. Once again, we apologize for negative experience.

10/10 - 훌륭해요

amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was well cleaned and the staff was friendly when I checked in and they made sure I didn't need anything through my stay
2023년 6월에 5박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 4일
Thank you very much!

2/10 - 너무 별로예요

James

가족 여행
A/c wasn't working, found bed bugs
2023년 7월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 7월 2일
Thank you for choosing us. We apologize for negative experiences at our facility. We have check the rooms for bed bugs, but we realize we have bed bug protectors on our beds. We didn't detected bed bugs in any of those rooms. We will still have Orkins inspect the room, but replying to your review immediately so if you are carrying from your previous stay you can take proper precautions. Once again, our sincere apologies.

10/10 - 훌륭해요

amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Felt safe and you had a variety of places to eat and it was clean with fresh towels every day
2023년 6월에 3박 숙박함
답변 제공: Sapphire Inn 님, 2023년 6월 21일
Thank you for staying with us, and we are glad that you enjoyed your stay. We look forward to seeing you again soon! Once again, thank you!

10/10 - 훌륭해요

Jerry

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff and reasonable
2023년 6월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 6월 20일
Thank you very much!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not staying here again
To start the room had ants all round the sink and the house keeping was terrible. We left our room and they didn't come in to take the trash out or put in nee towels my husband had to take it out and ask for new towels. The room was humid even with the air conditioner running and we had to turn it down more just to get cool after being outside in the heat. The best part about the experience is the last at the desk was friendly and very helpful, however they are never actually there and you have to call them to get them to do anything. I was disappointed in the experience and that is the last time I stay there
2023년 6월에 4박 숙박함
답변 제공: Sapphire Inn 님, 2023년 6월 20일
Thank you for staying with us. We apologize for negative experiences at our facility. We will definitely correct most of the issues you've mentioned. Once again, we apologize for such experiences at our facility.

10/10 - 훌륭해요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great clean and affordable stay.
2023년 6월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 6월 15일
Thank you very much!

10/10 - 훌륭해요

amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to serval places to eat and shop rooms where very clean
2023년 5월에 3박 숙박함
답변 제공: Sapphire Inn 님, 2023년 6월 6일
Thank you very much!

2/10 - 너무 별로예요

Kim

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is not what I would consider a property that Expedia would even consider being on their website. There was a sign on the door that stated “we are not responsible for any diseases, infection you may catch while on the premises“ the facility looked like it was a crack house. We chose not to stay there, as it looked very unsafe, and the locals stated that, we should not stay there so we chose to go to another location. I tried to call Expedia as we were driving out of the driveway and could not get a representative on the phone and was simply told we would lose our money. I am hoping that the right thing will be done and you will please consider refunding our money.
2023년 6월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 6월 4일
Thank you for sharing your concerns. It seems like you have a negative imagination of this facility because of few honest details we inform our guests for their safety. This is one of the safest properties in town, and we don't rent locally to keep it that way. We have all non smoking rooms, and we don't allow drugs at all. As far as your refund, we haven't charged you to begin with. Our staff tried explaining you that you weren't charged, but it seemed like you already had other plans and took off. Regardless, we apologize for any misleads from the property's behalf.

6/10 - 괜찮아요

Joellen E.

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very old. Creepy atmosphere
2023년 5월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 5월 28일
Thank you for choosing us. The place is old, but we keep it clean and updated. We couldn't understand the atmosphere you are referring to because we usually have quite, friendly, and safe atmosphere. Regardless, we apologize for such experience at our facility. We hope you will have a much better experience next time you are here.

10/10 - 훌륭해요

tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and accomodating, the room was very clean and comfortable. I definitely will book again
2023년 5월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 5월 22일
Thank you very much!

8/10 - 좋아요

David H

단체 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Stayed there many times for the value a great place to stay. Now at the current rate not worth the extra money. Would stay at newer locations.
2023년 5월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 5월 15일
Thank you very much for repeatedly staying with us. Although, the current rate is little more simply due to inflation. Entire market rate has went up due to the inflation. We ensure you that along with the price being little high, we are fixing this place up to make a better stay for our guests. We hope you consider us again in future to experience the upkeep.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not too bad of a place to stay
The owner was very friendly and made great conversation. Its an older motel, so it wasn't in the best of shape, but you can tell they are working on things around there. The floor, sink, shower and toilet were clean. It was quiet around the area.
2023년 5월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 5월 14일
Thank you very much!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
this hotel was in renovation so not great but we have stayed in worse. I filled out a survey on our last day around midday and said the door knob needed replaced. After a long day rock hounding we are in bed at 9 PM to watch a movie when management knocks on the door and shoves their phone in our face wanting to know why we complained. Very unprofessional. The price is right but we won't be staying there again.
2023년 4월에 3박 숙박함
답변 제공: Sapphire Inn management. 님, 2023년 4월 25일
Thank you for staying with us. We apologize for negative experience at our facility. We didn't mean to flash phone on your face, but we got notifications from Expedia at that time and for your safety concerns we immediately reacted.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Classic hotel with friendly atmosphere
2023년 3월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 3월 28일
Thank you very much!

6/10 - 괜찮아요

Linda

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was very comfortable.
2023년 3월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2023년 3월 16일
Thank you!

8/10 - 좋아요

Laura

2023년 2월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 4월 14일
Thank you!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay there every time we come to Franklin.
2023년 3월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2023년 3월 3일
Thank you very much. We appreciate your constant support by staying with us.

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good for an inexpensive motel
답변 제공: Sapphire Inn 님, 2022년 12월 18일
Thank you very much.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay here again!
Really comfortable beds and clean rooms. Much cleaner than a lot of the overpriced big name brand hotels!
2022년 11월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2022년 11월 28일
Thank you very much.

2/10 - 너무 별로예요

Sharon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, unkept, smelly, waste of money
My wife and I have stayed at Sapphire Inn more than a handful of time while our son was a student at Western Carolina. We had the occasion to visit the area recently. We had a horrible experience. The lobby area happened to be the front foyer of where the family who owns the hotel lives. It’s messy and unclean. The room was horrible. It smelled bad, there was no hot water in the sink or shower. The refrigerator did not cool. And when we finally went to bed, we pulled back the sheets and they really filthy. We called the front desk (From our cell phone because the phone in the room did not work) to report the dirty sheets and eventually they sent someone with fresh sheets. But we had to change them ourselves. At night, there was what sounded like a clogging convention upstairs and we were not able to get much sleep. We left very early the next morning. We will NEVER return to Sapphire Inn ever again.
2022년 10월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2022년 10월 23일
Thank you for staying with us, and sharing your experience. We apologize for negative experience, and inconvenience you've experienced. We will definitely correct the issues, and ensure that this type of mistakes won't happen again. We sincerely apologize for this negative experience. We hope you will consider us again in future, and we will definitely work towards making your stay positive.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Room was clean and as described. A little run down, but clean.
2022년 10월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2022년 10월 10일
Thank you very much. We will definitely try to update some more.

10/10 - 훌륭해요

Gene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

4/10 - 별로예요

Srinivas

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Parking not good and non smoking area people are smoking not really good
2022년 9월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2022년 9월 19일
Thank you for staying with us. We apologize for negative experience at our facility. We will look into the matters you've mentioned.

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스
It was okay
2022년 9월에 3박 숙박함
답변 제공: Sapphire Inn 님, 2022년 9월 18일
Thank you!

10/10 - 훌륭해요

Phyllis

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was nice and open for wheelchair access.
2022년 9월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2022년 9월 5일
Thank you very much. We truly appreciate your positive feedback.

8/10 - 좋아요

Jane

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2022년 7월 5일
Thank you for staying with us. We apologize for negative experience at our facility, but we will work hard to make sure that you will have much better experience next time. We hope you consider us again in future.

10/10 - 훌륭해요

David H

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2022년 6월 20일
Thank you very much!

2/10 - 너무 별로예요

Demetra

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The air conditioning went on and off And when I brought to the owners attention 30 minutes after I checked in he wouldn’t give a refund. The rate was also much higher and they charged me and I have an ESA animal. NEVER GO HERE. There were cops on the property the entire night. The beds were dirty.
2022년 6월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2022년 6월 10일
Thank you very much for staying with us. We apologize for negative experience, but the air-condition was working fine as you know. ESA animals are not an ADA animals. Please stop abusing the disabled from their rights. We hope you find other places that fulfills your nasty thoughts. Once again, thank you for staying with us. Please don't bother again!

8/10 - 좋아요

Tom

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is nice clean and people are friendly
2022년 6월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2022년 6월 9일
Thank you very much. We appreciate you for choosing us, and staying at our facility.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and quiet area
2022년 4월에 2박 숙박함
답변 제공: Sapphire Inn 님, 2022년 4월 16일
Thank you very much.

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Laudry not available
Was disappointed the advertised on-site laundry had been removed. Having no car, I had to walk 0.3 miles each way to laundromat. Shuttles are $1 each way.
2022년 3월에 1박 숙박함
답변 제공: Sapphire Inn 님, 2022년 4월 16일
Thank you for staying with us. We apologize for inconvenience you've experienced. We do have laundry facility on site which is currently out of order. We are trying to get it fixed, but the gas company who has to replace the line is extremely busy and short staffed. We hope that it will be fixed in an upcoming week. We understand the importance of laundry for Hikers, so our deepest apology.