Dear SmitThank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the negative experience you encountered during your visit to our hotel. Your opinion is of utmost importance to us, and we truly appreciate your valuable comments. Warm regards, Reservations Dept

Dear TinaThank you so much for your fantastic feedback and for rating your experience with us as a 5 out of 5! We are absolutely delighted to hear that you had such a wonderful stay at our hotel. Providing excellent service and ensuring our guests have a memorable experience is our top priority. If you ever plan to return or if you have any friends or family looking for a great place to stay, please don't hesitate to recommend us. We would be honoured to welcome you back in the future, and we're here to make your next stay just as exceptional. Thank you for choosing our hotel!Warm regardsReservations Dept

Dear NevinWe're delighted to hear that you enjoyed the amazing view and spacious, clean family room during your stay with us! Providing a comfortable and enjoyable experience for families is a top priority for us, and we're thrilled that we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you and your family back for another wonderful visit in the future!Warm regardsReservations Dept

Good afternoon,Thank you for leaving a review of your stay with us.We have noted the damaged hooks and will replace these.Kind regards Reservations

Good morning,We are sadden to hear our bedrooms did not meet your expectation on this occasion. We have recently been getting positive feedback on the cleanliness however, we will investigate further and make improvements where necessary. We have recently updated the furniture in the bar and often have fresh flowers from our gardens to brighten up the room.We are glad to hear Millie was able to assist you in finding the perfect room.Kind regards,Reservations Dept

Hi, Thankyou for your review, we are pleased you enjoyed your stay with us and hope to welcome you back in the future. Kind regards reservation team

Hello,Thank you for your review, we are pleased you enjoyed your stay with us and hope to welcome you back soon! Kind regard, Reservations Dept

Dear ClaireThank you for choosing our hotel, and for taking the time to leave a rating! We are happy you enjoyed your stay and hope to welcome you back in the future.Warm regardsReservations Dept

Dear John, Thankyou for choosing our hotel and for taking the time to leave a review, We are happy you enjoyed your stay and we hope to welcome you back in the future, warm regards reservation dept

Dear GeorgiaI sincerely apologize for the unsatisfactory experience you encountered during your stay at our hotel. I deeply regret that we fell short of meeting your expectations, and I appreciate you bringing these issues to our attention. I want to assure you that we take your feedback seriously. . The reception team is on hand 24 hours, we would have been happy to help improve your experience with us, had you only come and seen us. Sincerely, Reservations Dept

Dear AnthonyThank you so much for rating your experience with us as! We are absolutely delighted to hear that you had a wonderful stay at our hotel. We hope to have the chance to welcome you back again in the future.Warm regardsReservations Dept

I appreciate you sharing your experience, and I'm sorry to hear that your stay didn't meet your expectations. I understand how important a comfortable and quiet environment is for a good nights sleep. Thankyou for bringing these concerns to our attention, and we will certainly take your feedback into consideration to improve our services.

Dear PeterWe're delighted to hear that you found our location convenient for your travels to visit friends and family in Gravesend and Thanet. We strive to provide a comfortable and welcoming experience for all our guests, and it's wonderful to know that our hotel served as a convenient and enjoyable base for your trip. We hope to have the pleasure of hosting you again in the future.Warm regardsReservations Dept

Dear GuyMerci d'avoir pris le temps de partager votre expérience positive avec nous ! Nous sommes ravis d'apprendre que vous avez vraiment apprécié votre nuit et votre déjeuner chez nous. Créer des moments mémorables pour nos invités est notre objectif, et il est réconfortant de savoir que nous avons réussi à rendre votre visite agréable. Vos commentaires nous sont extrêmement précieux et nous apprécions votre soutien. Nous espérons avoir le plaisir de vous accueillir à nouveau pour des expériences encore plus agréables à l'avenir. Cordialement Service des réservations.

Dear PinaThank you for taking the time to share your rating about your recent stay with us. We are grateful for your patronage and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsReservations Dept

Dear SameerThank you for choosing our hotel and taking the time to share your feedback. We are pleased to hear that you had an overall great experience during your stay. It's great to know that you enjoyed the unique experience of being able to walk out to the lake and interact with the ducks. Nature encounters can add a special touch to a stay. We appreciate your honest feedback regarding the thin walls and the size of the TV. We'll certainly take these points into consideration as we continuously work to enhance our guests' experience. Once again, thank you for choosing our hotel, and we look forward to welcoming you back.Warm regardsReservations Dept

Dear AlanThank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be clean and that you enjoyed the excellent food. Our team is dedicated to providing a high level of service, and it's wonderful to know that our efforts to please our guests have been successful. Your kind words about the top-notch service are truly appreciated. We are grateful for your patronage and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsReservations Dept

Dear TonyThank you for choosing to stay with us for your overnight stay before heading to the cruise terminal in Tilbury. We appreciate you taking the time to share your positive experience with us. It's great to hear that our team proactively contacted you to inform you about the function and offered a quiet room option. We understand the importance of a peaceful stay, especially before embarking on a cruise. We're glad the check-in process was smooth, and you found ample free parking despite the ongoing event. Your comments about the cleanliness and spaciousness of the rooms are much appreciated. We take pride in providing comfortable accommodations for our guests. We're delighted that you enjoyed the complimentary breakfast with its varied selection. We aim to provide a satisfying start to the day for all our guests.Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future.Warm regardsReservations Dept

Dear AlbertThank you so much for your continued loyalty and for choosing [Hotel Name] for your stays. We are delighted to hear that you have had positive experiences with us on multiple occasions. Your kind words and repeat visits mean a lot to us. We strive to provide a welcoming and comfortable environment for all our guests, and it's truly rewarding to know that we have met your expectations. We look forward to welcoming you back for many more stays in the future.Warm regardsReservations Dept

Dear KevinThank you for taking the time to share your rating with us. We hope to have the opportunity to welcome you back in the future.Kind regardsReservations Dept

Dear CarolThank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel's location. We understand that the building and rooms may appear dated. Guest comfort is our top priority, and we are continuously working to enhance our facilities to meet the expectations of our valued guests. Your comments are valuable to us, and we will certainly take them into consideration as we plan for future improvements. We hope to have the opportunity to welcome you back in the future.Best regardsReservations Dept

Dear PhilThank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your overnight stay during the works Christmas party. It's fantastic to know that you found the food lovely, and we're pleased that the accommodation, while simple, served its purpose in making your stay enjoyable. We appreciate your positive comments and are grateful for your kind words.We look forward to welcoming you back in the future and hope to make your next stay even more memorable.Best regards,Reservations

Dear DavidThank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again soon.Warm regardsReservations Dept

Dear PaulineThank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again soon.Warm regardsReservations Dept

Dear SammerThank you for choosing our hotel, and for taking the time to write a review! We are happy you enjoyed your stay. Your opinion is valued greatly, and we appreciate your comments about our hotel.Warm regardsReservations

Thankyou so much for taking your time to give our hotel a great review, Our team takes great pride in ensuring our guests have a great visit. We truly appreciate your stay with us and hope to see you in the future

Dear Ben,Thank you so much for your fantastic feedback and for rating your experience with us as a 10 out of 10! We are absolutely delighted to hear that you had such a wonderful stay at our hotel. Providing excellent service and ensuring our guests have a memorable experience is our top priority, and your positive feedback reinforces our commitment to this goal. If you ever plan to return or if you have any friends or family looking for a great place to stay, please don't hesitate to recommend us. We would be honoured to welcome you back in the future, and we're here to make your next stay just as exceptional. Thank you for choosing our hotel!Warm regardsReservations

Good evening, Thankyou for your review and leaving us a high rating. We hope to welcome you back in the future. kind regards reservation Dept

Thankyou for choosing our hotel and for taking the time to post a review, Your opinion is greatly valued

Good morning, Thank you for your review and leaving us a high rating. We hope to welcome you back in the future. Kind regards, Reservations Dept

Dear MichaelThank you so much for rating your stay. Providing excellent service and ensuring our guests have a memorable experience is our top priority. If you ever plan to return or if you have any friends or family looking for a great place to stay, please don't hesitate to recommend us. We would be honoured to welcome you back in the future, and we're here to make your next stay just as exceptional. Thank you for choosing our hotel!Warm regardsReservations

Dear DaveThank you so much for your feedback and for rating your experience with us. Your opinion is valued greatly, and we appreciate your comments about our hotel. We hope to have the pleasure of welcoming you back in the future.Warm regardsReservations

Dear Susan,We are delighted to hear about your positive experience at our establishment. Thank you so much for your time to leave feedback.Our team takes great pride in ensuring our guests have a great visit.We truly appreciate your stay with us and hope to see you in the future

Dear ChiThank you for taking the time to provide us with your feedback regarding your recent stay with us. We genuinely appreciate your input, as it allows us to continuously improve our services and accommodations. We apologize for the inconvenience you experienced during your stay, particularly with the dated room and the noise disturbances caused by the door. We understand that these issues had a significant impact on your overall experience, and we're truly sorry for any disruption this may have caused. Once again, we appreciate your feedback and hope you will give us another opportunity.Warm regardsReservations

Dear JakeThank you for providing your rating, although it's a lower score than we had hoped for. We appreciate your feedback, and we apologize that your experience did not meet your expectations. We hope to have a chance to better serve you in the future.Warm regardsReservations

Dear PaulWe are absolutely delighted to hear about your positive experience at our establishment! Thank you so much for taking the time to share your feedback. We're thrilled to know that our reception, restaurant, bar, and cleaning staff made your stay memorable with their exceptional customer service. Our team takes great pride in ensuring our guests have a wonderful experience, and your kind words are a testament to their dedication. We truly appreciate your support and look forward to welcoming you back on your next visit. Thank you for choosing us, and we can't wait to host you again in the future!Warm regardsReservations

Dear GrantThank you so much for your fantastic feedback and for rating your experience with us as a 10 out of 10! We are absolutely delighted to hear that you had such a wonderful stay at our hotel. If you ever plan to return or if you have any friends or family looking for a great place to stay, please don't hesitate to recommend us. We would be honoured to welcome you back in the future, and we're here to make your next stay just as exceptional. Thank you for choosing our hotel!Warm regardsReservations

Dear GrahamThank you for taking the time to leave a rating for your stay with us. We are happy you enjoyed your stay. We hope to welcome you back in the future.Warm regardsReservations

Thank you for choosing to stay with us, and for leaving a rating. We hope to have the opportunity to host you again in the future.Warm regardsReservations Dept

Dear MatthewThank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay overall, found the restaurant food to your liking, and appreciated your room. However, we would like to sincerely apologize for the inconvenience you experienced with the power sockets in your room. It is certainly not the level of service we strive to provide, and we are sorry that our receptionist's response did not meet your expectations. Thank you once again for sharing your comments and we hope to have the opportunity to serve you again in the future.Warm regardsReservations

Dear LisaWe are overjoyed to hear about your wonderful experience at the Inn on the Lake! Thank you for taking the time to share your kind words. Our team is dedicated to providing the highest level of service and making sure our guests have a fantastic stay, and it's fantastic to know that they succeeded in creating a memorable experience for you. Your positive feedback means a lot to us, and it inspires us to continue delivering exceptional service. Thank you for choosing us!War, regardsReservations

Dear KerryThank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate your comments, as they help us improve the overall experience for our guests. I want to extend my sincerest apologies for the inconveniences you encountered during your stay. It is disheartening to hear that you were disappointed with your choice, and I am truly sorry that we did not meet your expectations. It is our hope that you might consider giving us another chance in the future. Once again, I apologize for the inconveniences you encountered and appreciate your feedback.Warm regardsVickyReception Manager

Dear MelanieThank you so much for your fantastic rating! We are absolutely delighted to hear that you had such a wonderful stay at our hotel. . We would be honoured to welcome you back in the future, and we're here to make your next stay just as exceptional. Thank you for choosing our hotel!Warm regardsReservations

Dear RonThank you for taking the time to provide feedback on your recent stay with us. We appreciate your honesty and are sorry to hear that you found our hotel is in need of a bit of TLC. Your comments are valuable to us as they help us identify areas where improvements are necessary. RegardsReservations

Dear PamelaThank you so much for your 10 out of 10 rating! We are absolutely delighted to hear that you had such a wonderful stay at our hotel. If you ever plan to return or if you have any friends or family looking for a great place to stay, please don't hesitate to recommend us. We would be honoured to welcome you back in the future, and we're here to make your next stay just as exceptional. Thank you for choosing our hotel!Warm regardsReservations

Dear MargaretWe appreciate your feedback and am truly sorry to hear about the negative aspects of your stay. It's great to know you enjoyed the lake and surrounding areas, as well as the food and staff. However, I understand your disappointment with the room conditions, and I sincerely apologize for the subpar experience you had.The issues with stained and unhygienic bedding, as well as dusty conditions, cobwebs, and a shaky bathroom fixture, are not in line with our standards, and we take this feedback seriously. The disturbance from the wedding party and the resulting sleepless night is regrettable.We understand your frustration and the impact it had on your stay. Your feedback will be shared with our team for immediate improvement, and we'll make sure to address these issues to prevent such problems from happening in the future. We value your input and will use it to ensure a better experience for future guests. We appreciate your understanding and hope you might consider giving us another chance in the future.Warm regardsReservations

Dear Ron Thank you so much for your fantastic feedback and for rating your experience a perfect 10 out of 10! We're thrilled to hear that you had such a wonderful stay with us. We hope to have the pleasure of hosting you again in the future.Warm regardsReservations

Dear DavidThank you for choosing to stay with us again, and we're delighted to hear that you enjoyed the same lovely and clean room as your previous visit. Maintaining a consistent level of cleanliness and comfort for our returning guests is a top priority for us. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your future visits.Warm regardsReservations