테라스/파티오
예약 가능 여부 확인

엘렌즈 캐슬 호텔 여행 후기

3 out of 5
엘렌즈 캐슬 호텔
Dolwyddelan, Snowdonia, Dolwyddelan, Wales

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 37개 이용 후기 중 19개" "
평점 8 - 좋아요. 37개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 4개" "
평점 4 - 별로예요. 37개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 1개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

peter

연인과의 여행
별로예요: 편의 시설/서비스
The hotel was dirty and full of dogs running around barking all night we had no sleep 😴 plus they had a power cut on nye at 4pm so couldn’t get ready or do my hair come back just before midnight to no champagne as promised and no fireworks it was a shambles
2023년 12월에 2박 숙박함

8/10 - 좋아요

RALPH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Remedios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, Good enough to stay for 5 days.Welcoming,lovely people at the hotel.The weather is the issue.it has been raining on and off.We are thankful for the good service.Thank you!
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2023년 9월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2023년 9월 21일
Thank You

8/10 - 좋아요

Shalini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good location to explore snowdonia
2023년 8월에 3박 숙박함
답변 제공: Elen's Castle Hotel 님, 2023년 9월 21일
Thank you

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Accommodation with Great Service.
Really good service from the moment we arrived. Offered to dry our soggy clothes from a snowdon trip and also kept the bar open as long as we wanted on the night. Will definitely be back!
2023년 8월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2023년 8월 14일
We are very pleased that you enjoyed your stay despite the weather! September is usually a lot drier than August (although never any guarantees!). See you again.

10/10 - 훌륭해요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stop for a couple of days. Very friendly and helpful. Great cask ale.
2023년 7월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2023년 7월 24일
So pleased you enjoyed your stay and particularly the draught Double Dragon craft ale by Felin Foel. Cheers or as they say here in Wales 'Iechyd da'!

10/10 - 훌륭해요

Tomasz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함

8/10 - 좋아요

Sourabh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and great hosts!! We really enjoyed our stay.
2022년 8월에 4박 숙박함
답변 제공: Elen's Castle Hotel 님, 2022년 8월 17일
Thank you.

10/10 - 훌륭해요

ellen

2022년 8월에 5박 숙박함
답변 제공: Elen's Castle Hotel 님, 2022년 8월 17일
Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: Elen's Castle Hotel 님, 2022년 6월 29일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very pleasant stay. Helen was very helpful and the food was great as well.
2021년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
You’re welcome that you receive isn’t the friendliest the rooms are very dated but that’s fine but we stayed above the kitchen and all we heard till 11-12 at night was banging of doors and load talking
2021년 8월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2021년 8월 14일
We are really sorry. We have had severe words with the staff working in the evenings and can only apologise for the noise.

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2021년 8월 4일
:)

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect place to stay
Elen’s Castle Hotel proved to be the perfect place for a few days away in Wales. The Hotel was clean, tidy, Covid safe, welcoming and comfortable. The staff were very friendly! The food from the restaurant was amazing! There was a good choice and between us, a family of four and we ate there both nights we were there, every course was perfect! We will definitely be back - thank you!
2021년 7월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2021년 8월 1일
Dear Gail, thank you for this lovely review. We are so pleased that you enjoyed your stay with us and look forward to welcoming you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
Adequate but tired decor, with exception to the dining room which has been freshened up
2021년 6월에 1박 숙박함
답변 제공: Elen's Castle Hotel 님, 2021년 7월 23일
Weird, redecorated bar, redecorated bar lounge (both this year), redecorated reception area autumn 2019, redecorated ladies and gents loos during lockdown. All bedrooms redecorated in the last few years. Not sure what you are referring to. Perhaps the character and charm of an 18th century inn escaped you and you perhaps are better suited to a Premier Inn?

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함
답변 제공: Elen's Castle Hotel 님, 2021년 7월 23일
Thanks you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful view
overall stay was good... beautiful view and clean room.. very small for price but overall good experience....
2020년 8월에 3박 숙박함
답변 제공: Elen's Castle Hotel 님, 2020년 9월 8일
Thank you for your review. We are very pleased you enjoyed your stay. We are sorry your room was small, perhaps a larger room was unavailable when you were booking as we have been very busy since lockdown was lifted. Next time, please make sure to book a larger room if one is available!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very good location, lovely food (breakfast and evening meal), friendly and helpful staff. Had a very enjoyable stay.
2020년 8월에 3박 숙박함
답변 제공: Elen's Castle Hotel 님, 2020년 8월 30일
Thank you for taking the time to write a review. We are pleased you enjoyed your stay.

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable stay. With welcoming Hosts.
Really enjoy our stay. My dad and I really enjoyed ourselves and was very impressed with how well the hotel was ran, especially with COVID 19. Great staff who were very welcoming and we will definitely stay here again. All round great hotel and very greatful for the information given about climbing snowdon. Thank you.
2020년 8월에 2박 숙박함
답변 제공: Elen's Castle Hotel 님, 2020년 8월 30일
Thank you for this great review. We are really pleased that you and your dad enjoyed your stay. Hopefully, see you again.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely views and location. Hotel itself very dated and cramped (bathroom). Nice breakfast, but dinner not great.
2020년 8월에 3박 숙박함
답변 제공: Elen's Castle Hotel 님, 2020년 9월 8일
We are pleased to hear you enjoyed the views, location and breakfast. Sorry, if you found the bathroom was small. We do have a selection of rooms to choose from and the room descriptions outline the size of the ensuites clearly. Perhaps a larger ensuite was not available at the time of your booking. Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there for a night with family, everything was as described.
2019년 9월에 1박 숙박함
답변 제공: Helen & Adam 님, 2019년 10월 3일
Thank you for your 5 out of 5!

4/10 - 별로예요

Stephen

가족 여행
Sorry. Not too impressed....
Accommodation was spacious and had all one would expect, however, in terms of value-for-money we were somewhat disappointed. Breakfast was okay, but limited, and the timing surprisingly restricted - 8-9 a.m. And no boiled eggs!!!
2019년 8월에 1박 숙박함
답변 제공: :( 님, 2019년 9월 3일
What a shame you were disappointed. Our breakfasts are overwhelmingly praised so this us very unusual. We offer scrambled, poached and fried eggs. Never mind, at least you only stayed for one night so your holiday was not too spoiled by your lack of boiled eggs and unlimited breakfast time. :(

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy parking,close to local holiday attractions,Very friendly host's made our stay very relaxing,would go again
2019년 7월에 3박 숙박함
답변 제공: Helen & Adam 님, 2019년 9월 3일
Thank you for your great review. We would love to welcome you again.

4/10 - 별로예요

Alex 님, Las Vegas

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When I watched Rick Steve’s show on Wales, I had no clue what he mean by feisty and poetic, that is, until I stayed at Elen’s Castle... Well, at least the surrounding area is nice!
2019년 7월에 3박 숙박함
답변 제공: Owners 님, 2019년 7월 16일
A very strange review which we do not understand. Sorry you did not enjoy your stay.

10/10 - 훌륭해요

Dipti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: The Owners 님, 2019년 5월 18일
Thank you

10/10 - 훌륭해요

Marios

Quiet place
Good location, friendly staff, nice breakfast,quiet
2018년 8월에 1박 숙박함
답변 제공: Helen & Adam 님, 2018년 9월 28일
Thank you, we are very pleased you enjoyed your stay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 7월에 4박 숙박함
답변 제공: Helen & Adam 님, 2018년 8월 16일
Thank you!

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Great Stay
Very Friendly Staff, clean and comfortable room, Fantastic Food and great beer all at a reasonable cost.
2018년 7월에 1박 숙박함
답변 제공: Helen & Adam 님, 2018년 7월 27일
Thank you very much for this great review.

8/10 - 좋아요

Lester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelent hotel
Very clean and comfortable. Food excellent. Owners very freindly, had a good knowledge of the area.
2018년 5월에 1박 숙박함
답변 제공: Helen & Adam 님, 2018년 7월 27일
Thank you for a lovely review.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very nice place to stay and relax, all the staff were very nice
2017년 8월에 3박 숙박함
Thank you. We are glad you enjoyed your stay.

8/10 - 좋아요

Arun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Elen's castle
me and wife stayed there for a weekend. nice simple room very small but problably what we payed for. not far from attractions such as Pen-y-pas. bodnant garden to name a fiew. small pub with things to see and read on the walls nice and quiet resturant with excellent food LAMB SHANK do i need to say more staff was nice both breakfast and evening. the saturday evening girl was very friendly. and the family/owners were very friendly. we have nothing bad to say or anything we would like to improve about the stay it was just great so that is our view.
2017년 8월에 3박 숙박함
답변 제공: Owners 님, 2019년 7월 16일
Thank you. Pleased you had such a great stay and enjoyed the lamb so much.

10/10 - 훌륭해요

Oleg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
So warm and nice place!
2017년 8월에 1박 숙박함
답변 제공: Owners 님, 2019년 7월 16일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place in a stunning area. Hosts give great advice on things to do in the area.
2017년 7월에 3박 숙박함
Thank you for a great review. We are really pleased you had a lovely stay.

8/10 - 좋아요

LAI FONG

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient
The hotel's location is convenient for us to stay. I particularly like the bar & restaurant.
답변 제공: Owners 님, 2019년 7월 16일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Pleasant stay
Nice hotel in a good location, service ok if a little awkward at times. Rooms spotless and facilities very good. Dinner average and overpriced for what it was.
답변 제공: .. 님, 2019년 9월 3일
Thank you for taking time for this review.