테라스/파티오
예약 가능 여부 확인

더 케네벙크 인 여행 후기

2.5 out of 5
더 케네벙크 인
45 Main St, Kennebunk, ME

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 606개 이용 후기 중 205개" "
평점 8 - 좋아요. 606개 이용 후기 중 187개" "
평점 6 - 괜찮아요. 606개 이용 후기 중 121개" "
평점 4 - 별로예요. 606개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 606개 이용 후기 중 36개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Emily 님, Bath

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was nice, the front clerk was kind, and the room was very clean. The bed in room 10 was AWFUL. It sagged on both sides and felt like I was laying on straw that was covering bare coils that were on top of a trampoline. If you sat on the side of the bed, you were then practically sitting on the floor. The hotel is also very loud-it’s a cool building but if you’re a light sleeper it could be a nightmare without a sound machine. I also didn’t love the lack of security at the property; the back door remains unlocked all night but there isn’t someone manning the front desk (from what I could tell).
2024년 4월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2024년 4월 13일
Thank you for sharing your feedback. We appreciate hearing how we can approve our guests experience. We do have staff on-site 24/7, and we do recommend that guests contact our in-house staff immediately should they have any issues with their roooms so we can ensure your satisfaction during your stay.

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property. Staff were attentive and informative of the location. There were homemade cookies and free coffee/tea/hot chocolate in the reception!
2024년 3월에 1박 숙박함
답변 제공: Angela Arena, Guest Relations. 님, 2024년 4월 7일
Thank you, Cheryl! We are so glad you enjoyed your stay with us!

4/10 - 별로예요

Amanda

2024년 2월에 2박 숙박함
답변 제공: Angela Arena, Guest Relations. 님, 2024년 3월 21일
Hi Amanda! Thank you for taking the time to leave a review. Please let us know how we could have improved your stay with us.

10/10 - 훌륭해요

pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very comfortable and plenty of space, front door personnel was very friendly and helpful in recommending places to go in the area. Would highly recommend.
2023년 12월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2024년 1월 11일
Thank you, Pamela! We appreciate your feedback.

10/10 - 훌륭해요

Samantha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2024년 1월 11일
Thank you! We hope you'll stay with us again soon!

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very charming Inn. Quiet, very comfortable, and friendly. Love the little tavern in the Inn.
2023년 12월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2024년 1월 11일
Thank you, Judith! We're so glad you enjoyed your stay with us.

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2024년 1월 11일
Thank you for leaving a review! We'd love to hear more about how we could have turned that 4 into a 5.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I has a wonderful old-fashioned feel. I know they were aware of me but left me alone unless I asked. I would have loved a fridge in my room!
2023년 11월에 4박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 12월 3일
We're so glad you enjoyed your stay with us! When you come again, we recommend upgrading to a king room for the refrigerator.

10/10 - 훌륭해요

Mary 님, Bronxville

2023년 11월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2024년 1월 11일
Thank you, Mary!

6/10 - 괜찮아요

Frank

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
price
2023년 11월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 12월 3일
Thank you for leaving a review. We would love to know more about why you left the rating you did.

10/10 - 훌륭해요

Brandon

2023년 11월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 12월 3일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 12월 3일
Thank you! We'd love to hear more about how we could turn that 8 into a 10!

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 편의 시설/서비스
We were genuinely surprised and impressed with our suite, the accommodations, the staff, and the history of the Inn. It instantly became one of our favorite places to stay. We’ll stay there again every time we’re in the area.
2023년 10월에 1박 숙박함
답변 제공: Adam M. 님, 2023년 10월 25일
Thank you for your kind words. We are always happy to hear that our historic Inn has become a favorite location among our guests. We look forward to seeing you again!

2/10 - 너무 별로예요

Jan 님, Brooklyn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had no heat for our stay and no coffee in the morning on either morning. There is never anyone at the desk to talk to about anything. There is a Pickleball court immediately beside the Inn so you get to listen to people play Pickleball all day and into the night. And then the town itself appears to only be open from Wed on. Also the pictures on Expedia are nothing like the rooms which are shabby at best. The worst.
2023년 10월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 30일
Thank you for sharing your thoughts. According to our front desk staff, they interacted with you many times throughout your two-night stay, including assisting you with adjusting the heat in your room and helping you with coffee in the morning. We are next door to a pickleball court. The town very strictly monitors the hours of pickleball so as not to interfere with our guests' enjoyment of their stay. The pictures on Expedia are pictures of the exact room you stayed in and they are recent pictures. I'm sorry you did not enjoy the room.If you are looking for a bit more excitement, we recommned you do not visit tourist towns during their off-peak season. There are many restuarants and shops open all throughout the week, but there is more activity in town on the weekends and in the summer.

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 12월 3일
Thank you! We're glad you enjoyed your stay with us!

10/10 - 훌륭해요

Allison

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 30일
Thank you! We're glad you enjoyed your stay!

8/10 - 좋아요

Marnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 30일
Thank you for staying with us! We hope you'll visit us again and give us an opportunity to earn that 10/10 rating.

4/10 - 별로예요

Ed

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom door did not close. Noisy. Heard people in hallways . Limited space for personal effects in bathroom. This is a very old property that needs some updating. Coffee was empty in the morning.
2023년 10월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 30일
Thank you for sharing your thought with us. We appreciate the feedback as it will help us continue to improve!

10/10 - 훌륭해요

Yvonne

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Cute place. Reservation guy was super friendly and helpful.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 13일
Thank you Jonathan, we are so happy that you enjoyed your stay with us!

6/10 - 괜찮아요

Grant

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is really hard with kids. The walls are thin and every step is really creaky. Needs major updating - the bathrooms are old, there is no microwave or updated technology ie. TVs or outlets. Significantly under staffed and the manager wouldn’t even reach out to us in a pinch. If you want food that is like great value brand then order it… The best part is the location and it’s proximity to cool shops and food. There is so much potential in its old charm, it just hasn’t been executed well.
2023년 9월에 4박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
We're sorry to hear you were dissatisfied with your stay. We do our best to clearly communicate what amenities are in each room type. All rooms have TVs and outlets and many have microwaves. In the future, when staying in a historic Inn, we recommend double checking that the room you've booked has the amenities that you require for your stay.

4/10 - 별로예요

Gardner 님, WASHINGTON

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I planned staying at the inn for 3 nights. I checked out after the second night due to hurricane lee approaching and the governor's Emergency declaration. Unfortunately, the inn would not reimburse me for my third night work.
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
Thank you for staying with us. We do not offer refunds for weather, but we do allow guests to use a credit for a future stay should they need to change their reservation due to inclement weather.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Town and Good Accommodations
It was good. Nice town and good accommodations. The bakery behind the Inn is a must. I would return.
2023년 9월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
Thank you for staying with us! We're glad you enjoyed your stay. We look forward to hosting you again.

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint building. Great location.
2023년 9월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
Thank you! We're glad you enjoyed your stay with us. Please come again!

4/10 - 별로예요

Roslyn

2023년 9월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
This reservation was canceled and the guest did not stay with us.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
Thank you! Please visit again!

6/10 - 괜찮아요

Ebru

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Safe place
2023년 9월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 10월 7일
Thank you for staying with us and leaving a review. Please let us know how your stay could have improved!

6/10 - 괜찮아요

Gregory

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Front desk leaving at our arrival key’s left at front desk so self check in all public doors open at all times no security no phone in room no refrigerator ice in small bags no ice bucket peeling paint loud in window air conditioning running toilet no usb outlets closet amoire was so big stuck out into room almost blocking bathroom door I realize it’s a very old building but was disappointed pictures made room look better than it was
2023년 8월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 9월 2일
Thank you for taking the time to share your thoughts. We have done our best to accurately represent our Inn through pictures and descriptions. We do have staff on site at all times to address issues that may come up. We encourage guests to let us know about issues you are encountering so we can help to remedy the issue.

8/10 - 좋아요

Jennifer

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay for a night. Was great that we could bring our dogs, very nice staff. But may be time to replace the bed and the very flat pillows. Was not a physically comfortable stay
2023년 8월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 29일
Thank you for your staying with us! We appreciate your feedback very much.

10/10 - 훌륭해요

Margaruite

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 29일
Thank you, Margaruite!

6/10 - 괜찮아요

Émilie

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Petite déception sur l’état de l’ensemble du « Inn ». Ne pas se fier sur les photos présenter ni sur le site web. Les chambres et installations manquent d’amour ☹️ Il y a un certain charme, mais pour ce prix c’est décevant.
2023년 8월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 29일
Thank you for sharing your feedback. We have done our best to represent our Inn accurately. We're sorry that you felt it was not accurate. Best of luck to you in your future travels!

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The king 2 bedroom suite was perfect for our family of 4, so our 16 year old could have his own room. Overall the room was clean and spacious. There were 3 TVs, one in each room, which was nice and unexpected. The staff texts before your arrival and lets you know when your room is due to be clean, we loved having that modern communication from a historic inn. The inn was old but charming, and it was clear recent cosmetic updates were made. Overall we were happy with our stay, the room and ease of check in/check out. The tavern had delicious apps and cocktails but we rarely saw other patrons in it. I would strongly recommend an upgrade to the matresses and pillows. The bed was extremely firm and the mattress creaked whenever you moved on it. We all found the beds difficult to sleep on. A nicer pillowtop mattress and upgraded pillows would go a long way. There is a pickleball court right beside the inn and although the AC drowns out the noise from it, i can imagine the noise would bother me outside of summer. It was busy everyday of the week with people playing from 8am to as late as 10pm. Ending on a positive note, having a clean suite with two bedrooms and a living area was wonderful, that was honestly difficult to find for a similar price in the area.
2023년 8월에 4박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 19일
Thank you for taking the time to leave such a detailed response. Your feedback is truly valuable to us as we work to improve the guest experience. We hope you'll stay with us again!

10/10 - 훌륭해요

Shannon

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I came to town for a wedding, the inn was much more affordable than anything in Kennebunkport and was an easy quick drive to get to where I needed to be. They are very pet friendly, with free treats at the front desk. I'd definitely stay here again! And having a delicious bakery right behind doesn't hurt either!
2023년 8월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 19일
Thank you for staying with us! We're glad you enjoyed your stay.

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 9월 2일
Thank you for leaving a review!

10/10 - 훌륭해요

Loyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 19일
Thank you! We're glad you enjoyed your stay with us!

10/10 - 훌륭해요

Phyllis 님, Littleton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed at the Kennebunk Inn for two nights. The two members of your staff, Megan and Adrian, made our stay more delightful. We were sad that there was no dining room, and your tavern had very limited hours. You might want to update that you’re renovating the dining room on your website. That being said, we will definitely be back.
2023년 7월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 19일
Thank you so much for your feedback! I'll be sure to pass your kind words on to Meagan and Adrian.

6/10 - 괜찮아요

Jay

별로예요: 숙박 시설 상태 및 시설
The air conditioner in the room was too loud and the air blew towards you while in bed. It was difficult to sleep under those conditions.
2023년 7월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 19일
Thank you for sharing your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 8월 19일
Thank you for leaving a review!

8/10 - 좋아요

Linda 님, Coraopolis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, staff friendly and helpful. As a retired person being placed on the third floor without an elevator made carrying even a small suitcase up the stairs very difficult.
2023년 6월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 7월 5일
Thank you for leaving a review!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet spot. Comfortable old charming building. Would stay there again.
2023년 6월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 6월 24일
Thank you! We're so glad you enjoyed your stay with us. Please come again!

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ugh
It is an old inn, they have tried to update it but have failed. Up to 10 mins of running the water to get hot water. Bathrooms are just one step up from a porta potty. I don't not recommend this Inn.
2023년 6월에 3박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 6월 15일
Thank you for leaving a review. We're sorry that you did not enjoy your stay. While we think your statement about our restrooms is false, we do understand that a stay in a historic Inn is not for everyone and there are things that may be frustrating to a guest who is more accustomed to a modern hotel. We hope you find what you're looking for in all your future travels!

6/10 - 괜찮아요

Jeremy

가족 여행
별로예요: 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 6월 15일
Thank you for your leaving a review. We'd love to hear more about how we could have improved your stay.

4/10 - 별로예요

Lynzi

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There are a few key factors that make this property a 2/5. Firstly, they don’t actually have a bar or restaurant. There used to be both, but they are no longer running. That was one of the amenities I looked forward to, so I was disappointed to see the restaurant and bar sat vacant. Secondly, the woman at the front desk was neither friendly nor helpful when we had questions or needed something. Lastly, the room just wasn’t great. The bed was super uncomfortable. I didn’t sleep well the entire time I was there. The sink in the bathroom was so low I had to hunch over to use it. Just not ideal. To be honest, the only saving grace for this hotel isn’t even in the hotel itself. It’s the Boulangerie out back. There’s an amazing bakery across the parking lot that I highly recommend. I really liked rolling out of bed and grabbing breakfast there.
답변 제공: The Kennebunk Inn Team 님, 2023년 6월 15일
Thank you for sharing your thoughts. I'm sorry to hear that you didn't sleep well during your stay. That can make for a frustrating stay. We appreciate the feedback regarding our staff and we will work to improve our training to enhance the guest experience. Best of luck to you in your future travels!

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Inn is very clean and the staff very friendly. The location is great. The restaurant is closed, so they dont offer breakfast and that was kind of a turnoff. They didn't disclose it does not have an elevator, we got a 3erd floor room and I have trouble going up stairs, all the first floor rooms were booked and they had an available one on the 2nd floor but they wanted to charge us more money for it, so they were not very accommodating in that sense.
2023년 5월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 6월 15일
Thank you for sharing your thoughts with us. We're glad you enjoyed your stay. Our first floor rooms do book up quickly, so we recommend booking well in advance to make that request.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice old inn
2023년 5월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 6월 15일
Thank you! We'd love for you to stay again and give us the chance to earn that 5th star!

10/10 - 훌륭해요

Jose Pablo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a confussion when we got there as they gave us a different room than the one on the photos. But after talking to the person in charge, we got the room. Everything else worked great!
2023년 4월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 5월 5일
Thank you for your kind review! I'm glad we could fix the error for you. Please visit again!

4/10 - 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 3월 11일
Thank you for leaving a review.

2/10 - 너무 별로예요

Julianna

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff who checked us in was very nice and helpful however the rest of the stay was very bad. I was shocked how tiny and slanted the room was, we couldn't even close the bathroom door because the room was so slanted which was very awkward. The bed was very uncomfortable, there was no heat in the room !! and there was a wind draft coming in from the windows. The floors were also extremely creaky and we were kept up all night from other guests walking around and speaking through the paper-thin walls. There is no breakfast or anything included, no mini fridge in the room and we were surprised how bad the food was at the inn restaurant (my salad was yellow and chicken was rubbery for a $20 salad) considering that it has good reviews. Overall, DO NOT stay here, they really need to do an entire renovation of the inn or drop the prices to around $40 a night because it felt like we were in a hostel or practically camping considering the no heat.

10/10 - 훌륭해요

Meghan

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice little quaint place to stay! We will definitely be back!
2023년 2월에 2박 숙박함
답변 제공: The Kennebunk Inn Team 님, 2023년 2월 20일
Thank you, Meghan! We are so glad you enjoyed your stay with us!

2/10 - 너무 별로예요

Dennis 님, HUDSON

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where to start…..This is not an Inn its an Old Rooming House or a Hostle complete with all the musty and moldy smells. The room was small and dingy and totally atrocious. The bed looked like it had an egg crate for a mattress. The furniture was straight from the Salvation Army Store free isle. The closet was made with what looked like old pallets. A space heater plugged into the bathroom over the sink holding the broken door open. Hardwood floors looked grimy, stained and totally unwashed. There is no way we were going to stay the night there… and this is no exaggeration. The only positive is the girl at the front desk was very pleasant and helpful as she could be. The pictures they are showing on website are nothing as to what the rooms actually look like… Don’t be duped as we were.
답변 제공: The Kennebunk Inn Team 님, 2023년 2월 20일
Thank you for taking the time to share your thoughts. We will be discussing your concerns as a team so we can continue to improve.