Dear Samira, Thank you for taking the time out of your day to share with us your great feedback! We hope to serve you again soon!

Dear Bryce, Thank you for sharing with us your honest feedback. Should there be anything else we can do to make things right for you, please do not hesitate to contact us right away. We still hope to gain your confidence and allow us to serve you again

Dear Edwin, Thank you for sharing with us your honest feedback. Should there be anything else we can do to make things right for you, please do not hesitate to contact us right away. We still hope to gain your confidence and allow us to serve you again

Dear Dawna, Thank you for sharing us your experience. We are looking forward for your next visit.

Dear Atarhe, Thank you for your wonderful review. I will be happy to share this to our team. We are looking forward for your next visit

Dear Norman, Thank you for sharing your experience. We are looking forward for your next visit.

Dear Anne, Thank you for sharing your review. We are looking forward for your next visit.

Dear Warwick, Thank you for sharing your experience. We are looking forward for your next visit.

Dear Diane, Thank you for your great feedback. We are looking for your next visit.

Dear Zachary, Thank you for your wonderful review. I will be happy to share this to our team. We are looking forward for your next visit.

Dear Richard,Thank you for your wonderful feedback! It was a pleasure to serve you and we hope to see you again on your next visit!Yours truly,John Jao- Rooms Operations Supervisor

Dear Tianna,Thank you for taking the time out of your day to share with us your great feedback! We hope to serve you again in the future!Yours sincerely,John Jao- Rooms Operations Supervisor

Dear Reuben,Thank you for sharing your feedback. We are looking forward for your next visit.Melissa

Dear Trish, Thank you for sharing your review with your recent stay. We are looking forward for your next visit. Yours in hospitality, Melissa

Dear Gerald, Thank you for taking time to share your experience. We are looking forward for your next visit.Yours in hospitalityMelissa

Hello James, Thank you for sharing your feedback. We are looking forward to your next visit with us.

Hello Linda, Thank you for sharing your feedback. We are looking forward for your next visit.

Thank you for sharing your experience.

Dear Bradley, Thank you for sharing your feedback. We are looking forward for your next visit. MelissaGuest Services Supervisor

Dear William, Thank you for sharing your experience. We hope to serve you again next time.MelissaGuest Services

Dear Jon,Thank you for sharing to us you amazing review and also for giving us the opportunity to serve you! We hope to serve you again next time!Yours in hospitality,Melissa- Guest Service Supervisor

Thank you for sharing your experience.We look forward to welcome you back .

Thank you for taking the time to share your experience.We have a tremendous reputation for providing exceptional value and great accommodations. I am disappointed we failed on meeting your expectations. Please let me know how I can restore your trust and confidence in our product and services. We greatly appreciate your continued loyalty and I want to assure you your recent experience is not a norm at our hotel.

Dear Bill, Thank you for giving us a review. We are looking for your next visit.Yours in hospitality, Melissa

Dear Niall, Thank you for taking the time to share your valuable feedback with us. We are glad that you are happy with the room. We apologize for any inconvenience caused by our parking fees, while the parking fee is not uncommon among hotels, we work to keep them among the lowest for heated, monitored facilities. The equally assists in offsetting the growing cost of maintaining the parking facility. I apologize regarding the confusion with the breakfast credit. I can assure you that we have shared this information with the department involved so this doesn't happen again. If you have any further suggestions or feedback, please do not hesitate to let us know. We are always eager to improve and provide the best possible service. Thank you once again for your contribution, and we look forward to welcoming you back to our hotel soon.

Dear Toni, Thank you for your time sharing your kind words! We are glad to hear that we met your expectations, and we look forward to see you again on your next visit.Yours in hospitality, Melissa

Thank you for connecting and sharing your kind words!We are glad to hear that we met your expectations, and we are always happy and ready to welcome you back.

Dear Melissa,Thank you for taking the time out of your day to share with us your wonderful review! It was such an honor to serve and celebrate with you! We look forward to see you again on your next visit! - Yours in hospitality,Guest Service Supervisor

Thank you for sharing your experience.could you please provide us with more details about the comment regarding waterslide?

Thank you for sharing your valuable feedback.We sincerely apologize for falling short of meeting your expectations regarding the cleaning room services. This service is provided every second day on a multiple night stay or upon your request. Unfortunately we did not have this information in records.Once again we are very sorry and we appreciate your understanding.

Thank you for taking the time to share your valuable feedback with us. We appreciate your thoughtful suggestion regarding the availability of a microwave. While having a microwave in each room is not a requirement for our brand, I'm pleased to inform you that we do offer a microwave that is 27/7 available in the lobby area for all our guests to use at their convenience. We also apologize for not meeting your expectations in regards to the empty conditioner I can assure you that we have shared this information with the department involved so this doesn't happen again. If you have any further suggestions or feedback, please do not hesitate to let us know. We are always eager to improve and provide the best possible service. Thank you once again for your contribution, and we look forward to welcoming you back to our hotel soon.

Dear Tammy,Thank you for taking the time and giving us the opportunity to serve you! Your feedback is very valuable to our property and team!We look forward to serve you again!Yours truly,John Jao - Rooms Operations Supervisor

Dear Robert,Thank you for taking the time out of your day to share with us your wonderful review! It was such an honour to serve you!We look forward to see you again on your next visit!Yours in hospitality,John Jao- Rooms Operations Supervisor

Dear Christopher,Thank you for taking the time to share with us your lovely review and also for giving us the opportunity to serve you!Yours truly,John Jao- Rooms Operations Supervisor

Dear Cheryl,Thank you for taking the time to share with us your wonderful feedback and also for allowing us to serve you!Yours truly,John Jao- Rooms Operations Supervisor

Dear John,Thank you for taking the time to share with us your wonderful review and for also giving us the opportunity to serve you while you! We hope your appointments at the hospital went well and we wish you all the best!Yours in hospitality,John Jao - Rooms Operations Supervisor

Dear Ryan,Thank you for giving us the opportunity to serve you and also for taking the time out of your day to share with us your wonderful review!Yours truly,John Jao- Guest Service Supervisor

Dear Connie,We're sorry to hear about the experience you had here at our property. Should there be anything we can do to make things right for you, please do not hesitate to contact me directly.Yours sincerely,John Jao- Guest Service Supervisor

Hello Manisha,Thank you for taking the time to share your wonderful review and for also giving us the opportunity to serve you!We look forward to see you again on your next visit!Yours in hospitality,John Jao- Guest Service Supervisor

Dear Reema,Thank you for the amazing review and for giving us the opportunity to serve you! We look forward to serve you again in the future!Yours truly,John Jao- Guest Service Supervisor

Dear Kathryn, Thank you for taking time to share your wonderful review. We will look forward for your next stay!MelissaGuest Services team

Dear Gene, We are glad to hear from you and delighted to serve you for a memorable stay. Thank you and we look forward to your next visit.MelissaGuest Services team

Dear Rebecca,We are glad to hear an amazing review from you and we are certainly delighted to serve you for a memorable stay. Thank you and we look forward to your next visit.MelissaGuest Services team

Dear Ronald,We are glad to hear an amazing review from you and we are certainly delighted to serve you for a memorable stay. Thank you and we look forward to your next visit.

Dear Angie, Thank you for taking time to give us review during your recent stay with us. Looking forward for your next stay.Yours in hospitality,Melissa

Dear Tammy,Thank you for taking your time of the day to provide us an excellent review. Anything else we can do to make your stay comfortable next time, please do not hesitate to reach us directly. Have a great day, we hope to see you soon!

Dear Stefanie, Thank you for sharing your honest review. We will make sure to communicate this to our team to ensure we can work on this to improve as we move forward.We hope to gain your confidence and trust once again by giving us the opportunity to serve you againRegards,Melissa

Dear Brent,I deeply regret not meeting your expectations during your stay and I apologize for the inconvenience caused. We will make sure to communicate this to our team to ensure we can work on this to improve as we move forward. Despite the situation, we still hope to gain your confidence and trust back and allow us to serve you once again. Should there be anything else we can do to make things right for you, please do not hesitate to reach out to us again. Yours in hospitality,Melissa

Good day Grant,We are glad to hear an amazing review from you and we are certainly delighted to serve you for a memorable stay. Thank you and we look forward to your next visit.

Dear Seung Hoon,Thank you so much for taking the time out of your valued day to share with us you honest review! Should there be anything else we can do to make things right for you, please do not hesitate to contact me directly! We look forward to serve you again!Yours truly,John Jao- Guest Service Supervisor