We were here for the Eras Tour July 7-8. Understandably, all hotels were fully booked. However, I'm not sure if they were short-staffed on July 7 or not, but they were still very much struggling to clean rooms from earlier in the day. Needless to say, we did not have a room ready for us until 5:30 pm. Luckily, our concert was not until the 8th because we would not have had a room to get ready in The staff was extremely apologetic and friendly!! The hotel was very clean and quiet. We would definitely stay again, I just hope the staff gets the help they need to get the rooms turned around more on time❤️