파노라믹룸 | 고급 침구, 오리/거위털 이불, 객실 내 금고, 책상

라 마리포사 호텔 여행 후기

3.5 out of 5
라 마리포사 호텔
100 meters southeast of Plaza Vista, Manuel Antonio, Quepos, Puntarenas

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 691개" "
평점 8 - 좋아요. 1001개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 47개" "
평점 4 - 별로예요. 1001개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 25개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great. Very friendly and helpful. Leo, in particular, went above and beyond.
2024년 4월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 4월 21일
Hola Bill,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience during your stay at our hotel.It's wonderful to know that our staff, especially Leo, left such a positive impression on you. We take great pride in providing exceptional service, and we're delighted to hear that they went above and beyond to ensure you had a memorable stay.We truly appreciate your kind words and look forward to welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Pura Vida, Manfred

8/10 - 좋아요

Martin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We thought the infinity pool was beautiful and for the most part the staff were very friendly and helpful. The food at the restaurant was good and tons of good restaurants and entertainment within walking distance.
2024년 4월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 4월 6일
Hello Martin, Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed our beautiful infinity pool and found our staff friendly and helpful. It's great to know that you enjoyed the food at our restaurant and appreciated the nearby dining and entertainment options. We hope to welcome you back for another enjoyable stay in the future.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ocean view from the outdoor pool, restaurant, bar, as well as our room, was spectacular. The pool area was lovely with very comfortable lounge chairs. The service was exceptional as the staff went above and beyond our expectations to ensure we had a great experience. Breakfast was delicious, with many options to choose from. We thoroughly enjoyed our stay.
2024년 3월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 31일
Dear Renee,Thank you for sharing your wonderful experience with us!We're delighted that you enjoyed the spectacular ocean views, comfortable pool area, exceptional service, and delicious breakfast options. It was our pleasure to ensure you had a memorable stay, and we hope to welcome you back soon for another enjoyable visit.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Doug

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife thinks it would be interesting to have a flora and fauna tour of the grounds
2024년 3월에 7박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 26일
Dear Doug,Thank you for choosing to stay with us at Hotel La Mariposa and for taking the time to share your feedback.We're delighted to hear that you and your wife enjoyed your stay with us. We appreciate your suggestion regarding a flora and fauna tour of our grounds. It's an excellent idea, and we'll certainly consider it for enhancing our guests' experience in the future.We hope to have the pleasure of welcoming you back for another memorable stay soon.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Anisha 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 26일
Hello Anisha, Thank you so much for your kind review. Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

6/10 - 괜찮아요

Juan

연인과의 여행
The room didn’t look as expected from the pictures, the main pool was crowded and lack of staff around keeping the area clean and organized
2024년 3월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 19일
Hello Juan, We apologize for the discrepancies between your expectations and the room as portrayed in the pictures. Regarding the pool area, we regret any inconvenience caused by crowding and the lack of staff presence for maintenance. We appreciate your feedback and will take measures to address these issues to enhance the experience for our guests.Sincerely, Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Kurt

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
la mariposa is the perfect spot to base explorations on quepos great pool bar excellent restaurant easy walking to evening activities away from the bustle of the beach but easy to get to
2024년 3월에 7박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 15일
Hello Kurt,Thank you for the glowing review!We're thrilled that La Mariposa served as the perfect base for your Quepos explorations. Our team works hard to provide a serene atmosphere, and we're glad you enjoyed our pool, bar, and restaurant. We aim to offer a peaceful escape while remaining close to attractions. Thank you for choosing La Mariposa, and we hope to welcome you back soon!Pura Vida ;-) Manfred AriasGuest Relations Manager Hotel La Mariposa

10/10 - 훌륭해요

Demitrios 님, Surrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was amazing! The staff were very friendly and the views were incredible! The hotel restaurant was very good as well.
2024년 2월에 5박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 15일
Hola Demitrios,Thank you for your glowing review of Hotel La Mariposa!We're thrilled to hear that you had an amazing experience with us. Our team takes pride in providing exceptional service, and we're delighted that you found our staff friendly and our views incredible.We're also glad you enjoyed dining at our restaurant. Our goal is to offer delicious meals with local flair, and we're pleased that you enjoyed your experience.Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another memorable visit.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful hotel with great views of the pacific. Also wonderful pools and very attentive staff.I can highly recommend a stay there.
2024년 2월에 3박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 8일
Hello Michael,Thank you for your glowing review and for choosing to stay with us at Hotel La Mariposa. We're thrilled to hear that you had a wonderful experience and enjoyed the great views of the Pacific, our wonderful pools, and the attentive service provided by our staff. Your recommendation means a lot to us, and we truly appreciate your kind words. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future.Pura Vida ;-)Manfred AriasGuest Relations ManagerHotel La Mariposa

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property great amenities staff were very friendly and helpful. Great location in the Manuel Antonio national park! Even saw a sloth on the property! View from the room and pool was amazing definitely recommend an ocean view room! Only downside was the beds were not very comfortable.
2024년 2월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 8일
Hello Linda,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our beautiful property, great amenities, and the friendliness of our staff. It's wonderful that you had the opportunity to see a sloth on the property and that you found the ocean view room and pool view amazing.We appreciate your feedback regarding the beds and will certainly look into ways to improve this aspect of our accommodations. Your satisfaction is important to us, and we will strive to ensure a more comfortable experience for our guests in the future.We hope to have the pleasure of welcoming you back for another enjoyable stay.Pura Vida ;-)Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

anne-laure

2024년 2월에 5박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 24일
Hello Anne-Laure, thank you so much for your kind review. Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

8/10 - 좋아요

Tammie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 19일
Hola Tammie, We appreciate a lot your positive vote :-)Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Naomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing view of Manuel Antonio and the Pacific Ocean from the lobby, pool, and room. Saw lots of wildlife around the property. Beach shuttle 4x/day was convenient.
2024년 2월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 11일
Hello Naomi,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the breathtaking views of Manuel Antonio and the Pacific Ocean from our lobby, pool, and your room. It's always a delight to know that our guests have the opportunity to witness the abundant wildlife surrounding our property.We're glad that you found our beach shuttle service convenient. We aim to make your stay as comfortable and enjoyable as possible, and it's wonderful to hear that our shuttle service added to your overall experience.We hope to have the pleasure of welcoming you back for another unforgettable stay in the future!Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

6/10 - 괜찮아요

IVAN

답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 21일
Estimado Luciano,Es con pesar que hemos descubierto, casi dos meses después, que tu estancia en La Mariposa no fue completamente satisfactoria.Nos habría encantado saber de tus inquietudes durante tu estadía para poder brindarte la atención necesaria y mejorar la experiencia de tu grupo. Lamentamos profundamente no haber tenido la oportunidad de hacerlo en ese momento.Esperamos sinceramente tener la oportunidad de recibirte nuevamente y ofrecerte una experiencia que supere tus expectativas.¡Pura Vida!Manfred AriasGerente de Relaciones con los HuéspedesHotel La Mariposa

2/10 - 너무 별로예요

IVAN

2024년 1월에 3박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 21일
Estimado Luciano,Es con pesar que hemos descubierto, casi dos meses después, que tu estancia en La Mariposa no fue completamente satisfactoria.Nos habría encantado saber de tus inquietudes durante tu estadía para poder brindarte la atención necesaria y mejorar la experiencia de tu grupo. Lamentamos profundamente no haber tenido la oportunidad de hacerlo en ese momento.Esperamos sinceramente tener la oportunidad de recibirte nuevamente y ofrecerte una experiencia que supere tus expectativas.¡Pura Vida!Manfred AriasGerente de Relaciones con los HuéspedesHotel La Mariposa

10/10 - 훌륭해요

Hunter

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. The pool is amazing, the staff is friendly. (Shout outs to Franko) Unbelievable experience. Thank you for creating such a beautiful atmosphere. Saw toucans and macaws from the pool.
2024년 1월에 3박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 4일
Hello Hunter,Thank you for your wonderful review! We're delighted to hear that you enjoyed the beauty of our place, the amazing pool, and the friendliness of our staff, especially Franko. It's fantastic that you had an unbelievable experience and got to witness the toucans and macaws from the pool. We appreciate your kind words and look forward to welcoming you back for more memorable moments.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Victoria 님, Ossining

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and service was outstanding! They upgraded us and the room had an exceptional view!
2024년 1월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 4일
Dear Victoria,Thank you for your fantastic review! We're thrilled that you found our staff and service outstanding. It's our pleasure to have upgraded you and provided a room with an exceptional view. Your satisfaction is our priority, and we hope to welcome you back for another delightful stay.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Kallie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The views from this hotel are unmatched! A gorgeous property, and the staff is incredible. Everyone remembered your name almost immediately. The follow up from the staff on booking tours was amazing! We were very very happy with our stay and cannot wait to go back! I will warn, there are a lot of stairs on the property depending on where your room is and the property itself is up on a hill. This was fine for us because the views are worth it. We saw macaws, iguanas, and white faced monkeys all on the property. Not to mention, the most beautiful sunsets. The hotel is a short walk from a number of restaurants and they have a shuttle to and from the beach. We had a rental car and driving/parking was very easy.
2024년 1월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 4일
Hello Kallie,Thank you for sharing your wonderful experience at Hotel La Mariposa! We're delighted that you enjoyed the unmatched views, found our property gorgeous, and experienced incredible service from our staff. It's heartening to hear that the follow-up on booking tours was appreciated. We're glad you embraced the stunning wildlife and beautiful sunsets during your stay.Your feedback is invaluable, and we look forward to hosting you again soon.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Mark

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The view from this property is amazing! The service was phenomenal. The property was clean and comfortable. The only downsides were the internet was spotty and tv was not fantastic. I would book this property again. We are planning to go back soon.
2024년 1월에 5박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 4일
Dear Mark,Thank you for your fantastic review! We're thrilled to hear that you found our view amazing and experienced phenomenal service. We appreciate your feedback about the internet and TV, and we're actively working to improve these aspects for an even better experience on your next visit. We look forward to welcoming you back soon and providing an even more comfortable stay.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel with a million dollar view. Exceptional staff that are super friendly and helpful. We loved our stay and hope to return. Thank you so very much.
2024년 1월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 2월 4일
Hello Lisa, Thank you for taking the time to share your experience! We're thrilled to hear you enjoyed the million-dollar view and found our staff exceptional, friendly, and helpful. We appreciate your kind words and can't wait to welcome you back for another memorable stay. If there's anything specific you'd like to share about your favorite moments, we'd love to hear more.Warm regards,Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Lisa

2024년 1월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 3월 21일
Hola Lisa, Thank you so much for your kind 5* vote. Pura Vida ;-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Alaina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful hotel with the best views in Manuel Antonio. Book the plus rooms whether it be sunset or sunrise, generously sized and modern style. Food was delicious. Service from both Christopher’s (2 staff named Christopher at restaurant), Fabian (restaurant), Gregory (restaurant), Leo (front desk) and many more made our stay very comfortable and welcoming. The staff is friendly and engaging, they are always helpful and funny. Thank you for a wonderful time! We have stayed at Parador as well, and both are beautiful however this was a more personal experience and also quieter for people who want to rest and relax. Also saw many macaws, toucans and monkeys daily! Honestly all the staff were wonderful all the time. Pura Vida
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 27일
Hola Alaina,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the breathtaking views, spacious and modern rooms, and delicious food. It warms our hearts to know that the service provided by Christopher, Fabian, Gregory, Leo, and the entire team contributed to making your stay comfortable and welcoming.We're delighted you had the opportunity to appreciate the personal touch and tranquility that La Mariposa offers. Observing the local wildlife is always a special treat, and we're glad you had the chance to see macaws, toucans, and monkeys during your stay.Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back for another wonderful experience.Pura Vida :-) The La Mariposa Team

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 24일
Hola Karen, thank you very much for your kind vote. Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Humberto Marino 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, location and property condition. Only they should clarify in advance for which Beach the have transportation. Undoubtedly I will stay again there.
2024년 1월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 24일
Hola Humberto,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our excellent service, prime location, and the overall condition of the property. Your feedback regarding transportation to the beach is valuable, and we appreciate your suggestion. We will certainly work on providing clearer information in advance.We look forward to hosting you again for another wonderful stay.Pura Vida,Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Dale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Amazing hotel, we stayed 3 days with friends. Beautiful views from the top of the mountain overlooking the Pacific. Restaurant had good food and service was great throughout the property. My only complaint would be that there are only small TVs in the rooms and they don't aren't smart TVs with Netflix etc., so unless you want to watch Spanish cable TV, you are out of luck.
2024년 1월에 3박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 24일
Dear Dale,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel amazing, enjoyed the beautiful views, and had a great experience with our restaurant and service. We appreciate your suggestion regarding the TV amenities, and we'll certainly consider it for future improvements. We hope to have the pleasure of welcoming you and your friends back for another enjoyable stay.Pura Vida,Manfred AriasGuest Relations Manager Hotel La Mariposa

10/10 - 훌륭해요

Diana 님, Louisville

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our week at La Mariposa. The staff were friendly, helpful with attention to detail. Our room was cleaned daily, the front desk staff readily booked our excursions, helped with transportation, gave us good advice on restaurants and beaches. La Papillon, their restaurant served an excellent breakfast daily. Their dinner with the best view is top notch. The infinity pool, bar and grounds are wonderful. The rooms are large with beautiful views. Thank you La Mariposa for one of our best vacation stays.
2024년 1월에 7박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 24일
Hola Diana,Thank you so much for your wonderful review! We are delighted to hear that you thoroughly enjoyed your week at La Mariposa. It warms our hearts to know that our staff, services, and amenities, including La Papillon restaurant, contributed to one of your best vacation stays. We appreciate your kind words and look forward to welcoming you back for another memorable experience.Pura Vida,Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Donna

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was absolutely beautiful and we had a great time. I would return again.
2024년 1월에 7박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 24일
Hola Donna,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel absolutely beautiful and had a great time during your stay. Your feedback is truly appreciated. We would be honored to welcome you back for another wonderful experience whenever you decide to return.Pura Vida,Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Calef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Espectacular
Es mejor de lo que esperaba, un hotel con un vibra increíble, la atención del personal excelente, las instalaciones muy buenas, la vista es quizás la mejor de Manuel Antonio podes desayunar, almorzar y cenar viendo el mar y sus atardeceres, la piscina increíble y lo mejor la habitación es sin duda la mejor en la que me he hospedado, lo recomiendo para ir en pareja y tener unas vacaciones relajantes
2024년 1월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 24일
Hola Calef,¡Muchas gracias! Estamos encantados de saber que su estancia con nosotros superó sus expectativas. Brindar una vibra increíble, excelente atención del personal, excelentes instalaciones y la mejor vista en Manuel Antonio es nuestro objetivo. Es fantástico que hayas disfrutado cenando con vista al mar y sus impresionantes atardeceres, además de la increíble experiencia en la piscina. Nos sentimos honrados de que considere nuestras habitaciones las mejores en las que se haya hospedado.Gracias por recomendarnos y esperamos darle la bienvenida nuevamente para unas vacaciones más relajantes, ¡tal vez con su pareja la próxima vez!Pura vida,Manfred Arias Guest Relations ManagerHotel La Mariposa

6/10 - 괜찮아요

Jennifer

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Not worth it
This was the most expensive hotel we stayed at during our trip, and was the least impressive. Other than the view, not sure why a basic room, that’s dirty with dead bugs would cost $550/night. Breakfast was marginal at best.
2024년 1월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 14일
Dear Jennifer,Thank you for taking the time to share your feedback. We're disheartened to hear that your experience didn't meet your expectations.We pride ourselves on providing clean and renovated rooms, and it's surprising to learn about the issues you encountered. Our team is dedicated to maintaining a high standard of cleanliness and comfort.Regarding the mosquitoes, our location does not have a mosquito issue, but they may enter if windows are left open. We appreciate your insights on breakfast. We'll review our offerings to ensure a delightful dining experience for all guests.Your feedback is valuable, and we hope you consider giving us another chance to showcase the true La Mariposa experience.Safe travels,Manfred AriasSales & Marketing ManagerLa Mariposa Hotel

2/10 - 너무 별로예요

Ahmed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 12일
Hola Ahmed, We sincerely regret that you did not share your concerns or feedback with us during your stay at La Mariposa. We genuinely value our guests' satisfaction and would have made every effort to address and enhance your experience had we been aware of any issues. Your feedback is highly important to us, and we hope to have the opportunity to better serve you in the future.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

6/10 - 괜찮아요

TARUN

가족 여행
별로예요: 직원 및 서비스
Amazing View but low standards of Service .
The hotel lobby and rooms have an amazing view . However the service at this hotel is like 1 star hotel. The staff is not considerate. It's like they are doing favor to guests by working there. They don't not let you check in even 5 minutes before 3 pm . At all levels they are just proving the basic service and nothing special .
2023년 12월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 7일
Thank you.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2024년 1월 7일
Thank you.

10/10 - 훌륭해요

William 님, Bellaire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good view of the ocean, nice staff, has shuttle service to beach.
2023년 12월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 28일
Dear William,Thank you for choosing to stay with us and for sharing your wonderful review! We're delighted to hear that you enjoyed the ocean view, and our friendly staff, and found our shuttle service convenient. We hope to welcome you back for another amazing experience at La Mariposa soon!Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Jose

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2023년 12월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 28일
Hola José, thank you so much :-) Pura Vida

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at La Mariposa. I was so comfortable arriving alone on my first day. The view is unmatched and the staff is so accommodating and friendly. They felt like family and friends. The shower was hot and good pressure. I would have liked more towels offered in the rooms, but it seems they are working to regulate lost items. Overall, it was an amazing experience and I look forward to trying to return again!
2023년 12월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 23일
Dear Angela,Thank you so much for taking the time to share your positive experience at Hotel La Mariposa! We're delighted you had a great stay, especially as it was your first solo trip.Making our guests feel comfortable and secure is our top priority, and we're thrilled to hear that you felt welcomed and cared for by our friendly staff. Their dedication to creating a family-like atmosphere truly warms our hearts.We appreciate your feedback about the shower and are happy to hear it lived up to expectations! Regarding the towels, we understand your point and are constantly evaluating our amenities to ensure guest satisfaction. Your input is valuable and we'll consider it as we strive to improve.We're so glad you had an amazing experience overall and that you're looking forward to returning! We'd love to welcome you back and create another unforgettable stay for you. In the meantime, should you have any suggestions or questions, please don't hesitate to reach out.Pura Vida :-) The La Mariposa Hotel Team

10/10 - 훌륭해요

Nevila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would go back
It was an amazing experience. The view from the restaurant, the pool and from our room were magnificient, as out of this world! Staff was friendly and always ready to help.
2023년 12월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 23일
Hola Nevila,Thank you so much for your incredible 10 out of 10 review! We're thrilled that you had an amazing experience at Hotel La Mariposa and that the breathtaking views took your breath away.Hearing that you enjoyed the panoramic beauty from the restaurant, pool, and even your room fills us with joy. We strive to create unforgettable moments for our guests, and knowing that we succeeded with you makes it all worthwhile.Your kind words about our friendly and helpful staff are also greatly appreciated. It's our team's mission to deliver exceptional service, and your feedback validates their efforts. We'll be sure to share your praise with them!We truly hope you had the opportunity to fully unwind and soak in the Pura Vida vibes during your stay. Thank you again for choosing Hotel La Mariposa and for sharing your wonderful experience with others. We'd be honored to welcome you back for another unforgettable visit in the future!Pura Vida :-) The La Mariposa Hotel Team

10/10 - 훌륭해요

sancia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and bathroom very clean (trust me I’m picky and a clean freak). My sunrise room had a breathtaking view of the ocean and sunrise over the jungle on the large balcony. The breakfast is included and was beyond delicious. They made fresh omelette and any style eggs of your choice, plus a variety of other items. The restaurant on site is available for other meals and was delicious. The infinity pool was breathtaking at sunset. There is also a swim up bar in another pool. The waiters do come to other pools and refill your drinks. The drinks were amazing and not water down. The staff was pleasant and eager to make sure you had an amazing time. I would definitely return 10/10 for cleanliness, location walking distance to town bars and restaurants. Thanks for making my stay amazing!
2023년 12월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 21일
Hola Sancia,Thank you for taking the time to share your wonderful experience at La Mariposa Hotel! We're delighted to hear that you found our rooms and bathrooms very clean, with a breathtaking view from your sunrise room. It's great to know that you enjoyed the delicious breakfast, the on-site restaurant, and the infinity pool with its stunning sunset views. We appreciate your kind words about our attentive staff and are thrilled that we could contribute to making your stay amazing. We look forward to welcoming you back for another exceptional experience!Pura Vida,The La Mariposa Hotel Team

10/10 - 훌륭해요

Darrell 님, Beaumont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY friendly, helpful and approachable staff! Great food and beverages on property but a close walk to other excellent eateries as well plus a small supermarket, pharmacy and other services. A very nice breakfast to start the day, excellent omelets! The free shuttle down to the beach and park area and back to the property was very convenient and prompt. Room just as described on the site, excellent Pacific sunset view from our patio. Only kinda wierd thing is the "swim up bar" is actually not attached to the main pool but a very small, isolated pool connected to the upstairs bar serving the restaurant. We had an excellent time at this property and would return and recommend to anyone visiting the Manuel Antonio/Quepos ($10.00 taxi ride to the marina for fishing) area. Pura Vida!
2023년 12월에 5박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 21일
Hola Darrell,Thank you for your glowing review and for choosing La Mariposa Hotel! We're thrilled to hear that you found our staff to be very friendly, helpful, and approachable. It's great to know that you enjoyed our on-site dining options, the convenient shuttle service, and the Pacific sunset views from your patio. We appreciate your detailed feedback and recommendations. We look forward to hosting you again on your next visit to the Manuel Antonio/Quepos area!Pura Vida,The La Mariposa Hotel Team

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely view from the room and pool area! Also great location for walking to restaurants outside the busy zone.
2023년 12월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 21일
Hola Renee,Thank you for your fantastic review and for choosing La Mariposa Hotel! We're delighted to hear that you enjoyed the lovely views from your room and the pool area. It's wonderful that our location provided a peaceful setting within walking distance to restaurants. We appreciate your kind words and look forward to welcoming you back in the future.Pura Vida :-)Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Nell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Saw lots of exotic animals just walking around the property.
2023년 11월에 8박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 21일
Hello Nell,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our property beautiful and enjoyed the opportunity to see lots of exotic animals on the grounds. Nature's presence is indeed one of the highlights of our location. We hope to welcome you back for another memorable stay.Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Hotel!!
Alles ist top, besonders der Ausblick vom Balkon!! Einziger kleiner Werhmuttropfen ist die verbesserungswürdige Interverbindung. Ich bin Vielflieger und kann Jedem dieses Hotel zu 100%empfehlen, leider ist es nicht ganz günstig...
2023년 12월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 21일
Lieber Frank,vielen Dank für Ihre tolle Bewertung!Wir freuen uns, dass Sie sich bei uns so wohl gefühlt haben und dass Ihnen besonders der Ausblick vom Balkon gefallen hat. Wir werden uns bemühen, die Internetverbindung zu verbessern, damit sich unsere Gäste auch in Zukunft online wohlfühlen können.Wir wissen, dass unser Hotel nicht ganz günstig ist, aber wir sind der Meinung, dass es sich lohnt. Wir bieten unseren Gästen einen erstklassigen Service und eine einzigartige Atmosphäre.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A truely beautiful place with the best view in Manuel Antonio and amazing friendly staff. We can't wait to go back!
2023년 12월에 2박 숙박함
답변 제공: Manfred Hotel La Mariposa 님, 2023년 12월 19일
Hello Neil, thank you so much for your kind reply. Pura Vida Manfred Arias Sales Manager Hotel La Mariposa

10/10 - 훌륭해요

Greg

2023년 11월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 12월 23일
Hello Greg, thank you so much for 5 stars vote.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La Mariposa felt like home away from home! The property was serene and beautiful with stunning jungle and ocean views! Every morning we were greeted by a kind and courteous staff who attended to our family during the delicious continental breakfast. The location was safe, family-friendly, and close to some amazing restaurants. We will never forget our stay at La Mariposa, and hope to be back soon!
2023년 11월에 8박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 28일
Dear Jennifer,Thank you for sharing your wonderful experience at La Mariposa. We are thrilled to hear that you felt like you were truly at home during your stay.Your kind words about our serene property, stunning views, delicious breakfast, and friendly staff are greatly appreciated. We strive to create a warm and welcoming atmosphere for our guests, and it's truly gratifying to know that we were able to exceed your expectations.We are delighted that you enjoyed your time exploring the surrounding area and found the location to be safe, family-friendly, and close to excellent restaurants. Manuel Antonio is a treasure trove of natural beauty and cultural experiences, and we're glad you had the opportunity to immerse yourself in its charm.Thank you again for choosing La Mariposa and for sharing your positive feedback. We hope to welcome you back soon for another unforgettable stay.Pura Vida!Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Favorite Hotel in Costa Rica
We spent 2 weeks in Costa Rica traveling around the country and finished our trip by staying 5 days here. This was by far my wife and I’s favorite hotel during the whole trip. All the staff was extremely kind throughout the whole stay. Kendall, Aldo, Alfred, Luis, and all the others at the hotel made our stay so special. They take the time to actually know their guests name, greet you with a smile, and attend to whatever request you have. The views at this hotel were gorgeous. This property is located in a prime location and we were able to complete all our local excursions with most having pick up. Also, the rooms were very clean and modern. We had wildlife right outside our balconies being greeted by macaws, squirrel monkeys, and others. We ate dinner here multiple nights and the food was very good and fresh. It was very convenient for us on nights that we didn’t want to go out and find food. Overall, this hotel was so great and if we come back to Costa Rica, we will definitely be staying here again.
2023년 11월에 5박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 23일
Dear Luis,Thank you so much for taking the time to share your wonderful review of La Mariposa Hotel. We are thrilled to hear that you had an exceptional experience during your stay and that we exceeded your expectations in every way.Your kind words about our staff are particularly heartwarming. We take pride in our team's dedication to providing exceptional service and creating memorable experiences for our guests. Kendall, Aldo, Alfred, Luis, and the rest of our staff are truly the heart and soul of La Mariposa, and we are grateful for their contributions to making your stay so special.We are also delighted to know that you enjoyed the stunning views from our hotel, the convenient location, and the modern amenities in your room. The wildlife encounters you had right outside your balcony are truly unique and are part of the enchanting charm of staying at La Mariposa.Thank you for appreciating our delicious and fresh cuisine. We are committed to providing our guests with a diverse and flavorful dining experience, and we are glad that you enjoyed your meals at our restaurant.We are honored that you chose La Mariposa Hotel as your final stop on your Costa Rican adventure, and we are incredibly grateful for your recommendation. We hope to have the pleasure of welcoming you back to our hotel in the future.Thank you again for your kind review. We wish you many more wonderful travel experiences.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 4박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 23일
Hello David, Thank you for your review. Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Keylin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El hotel mariposa no tiene nada que envidiar a los otros hoteles de la zona les aseguro que este lugar los va a cautivar,un excelente servicio, comida deliciosa y unas vistas impresionantes ❤️🇨🇷
2023년 11월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 19일
Hola Keylin, Muchísimas gracias por tus amables palabras y la valoración de 5 estrellas que nos has otorgado. Nos complace saber que tu experiencia en Hotel La Mariposa fue genial y que pudiste disfrutar de nuestro servicio, deliciosa comida y las increíbles vistas que ofrecemos.Si alguna vez decides regresar, estaremos encantados de recibirte nuevamente. ¡Gracias por elegirnos y por compartir tu experiencia!Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Edmundo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 13일
Hola Edmundo, Thank you so much for your kind review and vote. Best regards, Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great couples treat
All the rooms have ocean front view. Beautiful grounds with numerous pools. Friendly, helpful staff.
2023년 11월에 3박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 12일
Hello Dennis,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at La Mariposa and appreciated our oceanfront views, beautiful grounds, and numerous pools. Our team strives to provide a friendly and helpful atmosphere for all our guests.It was a pleasure hosting you, and we look forward to welcoming you back for another great couples treat in the future.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

10/10 - 훌륭해요

Josef

2023년 11월에 1박 숙박함
답변 제공: Manfred / Hotel La Mariposa 님, 2023년 11월 13일
Thank you so much Josef. Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa