디럭스룸, 더블침대 2개, 금연 | 객실에서 보이는 전망
예약 가능 여부 확인

아메리카스 베스트 밸류 인 & 스위츠 보이시 여행 후기

2.5 out of 5
아메리카스 베스트 밸류 인 & 스위츠 보이시
2525 W Sunrise Rim Rd, Boise, ID

이용 후기

4.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 86개" "
평점 8 - 좋아요. 1000개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 154개" "
평점 4 - 별로예요. 1000개 이용 후기 중 203개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 451개" "

4.2/10

청결 상태

5.4/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

4/10 - 별로예요

YUMI

2021년 5월에 1박 숙박함
답변 제공: Front Desk Team 님, 2021년 5월 22일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 - 너무 별로예요

Lawrence

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very bad experience for me and my family. The staff wanted more money, the doors were not locked and the room was dirty and had a bad smell, the bed had food under the cover but it was made up. The only good thing was the view of the mountains... Disappointed
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Lawrence,While we're happy to know that you enjoyed our amazing views, we're sorry to hear about any cleanliness or upkeep concerns during your visit, as these matters are very important to us. Your feedback will be used to ensure that an experience like the one you described doesn't happen again in the future. Thank you, and we hope to see you again soon.

4/10 - 별로예요

Amy

가족 여행
You get what you pay for at this motel. It's run down, in a sketchy area with questionable people living in it and around it. Staff is not friendly and openly talk about guests in their language.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 29일
Dear Amy,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, please accept our apologies for any perceived rudeness. All of your comments will be discussed internally, as our team is always looking to make improvements. Thank you, and we hope you'll consider giving us another chance soon.

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Reviews response Team 님, 2024년 4월 14일
Thank you for staying with us we appreciate your feedback

4/10 - 별로예요

David

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
dirty and ants in the room! they didn’t even do a partial refund!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 15일
Dear David,Thank you so much for taking the time to leave us your feedback. We're sorry to hear about any cleanliness concerns during your visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further. For all billing inquiries, please consider reaching out to the third-party site you booked with, as they will be the best ones to assist you. Please consider giving us another chance soon; we're confident that we can impress you.

8/10 - 좋아요

Olga

출장 여행
좋아요: 직원 및 서비스
True definition of best value inn. You will get what you need for the price, but don’t expect a luxurious stay.
2024년 2월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 14일
Thank you for staying with us we appreciate your feedback

4/10 - 별로예요

dean

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first picture for this hotel is a lovely pool, there is no pool. The front desk person was not at the desk and when I called they came out of a filthy room full of people. The external doors don’t have locks and they don’t hear the common areas of the hotel. This room is ok, the place is pretty nasty.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 15일
Dear Dean,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

4/10 - 별로예요

Candice

2024년 2월에 2박 숙박함
답변 제공: Review team 님, 2024년 4월 14일
We appreciate your feedback

10/10 - 훌륭해요

Beautiful

2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 14일
Thank you for staying with us we appreciate your feedback

4/10 - 별로예요

Louis

출장 여행
별로예요: 숙박 시설 상태 및 시설
When you find a decent budget hotel chain, so you use it for like 8 years, whenever you can find one. Then they start contracting other hotels, to use their name. I get it, its a money thing. This place, it was noisy. loud music till past midnight, the place itself kindly reminded me of a halfway house. I got in my room, the bed comforter felt dirty, sticky, grimy, just nasty. So i took it off and threw it on the floor. The sheets didnt feel much better. Within 5 minutes, i was trying to write a review, but wouldnt let me, since my stay wasnt completed yet. If it wasnt for me being so tired, since i work in the transportation industry, i would of been fighting for a refund and finding a different hotel. Then the music started, the loud neighbors got going. I didn't get fall asleep for a couple hours anyway. So i would of been better off leaving. This is one of a few hotels i will/would avoid at all costs. The 2nd Americas best value inn i didnt like. Like i said, ive been using this brand for years, with no issues. But these contract hotels are fiving them a bad name.
답변 제공: Guest Relations 님, 2024년 1월 16일
Dear Louis,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our attention to cleanliness and the comfort we strive to provide our guests. We wish you well and hope you'll consider giving us another try someday.

2/10 - 너무 별로예요

STACY 님, HSB

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would fire my Head house keeper if i worked this hotel. There is a sign outside that said no smoking within 20ft. Yet the guy was right next to the door... And the clerk was to busy on her phone to care. Definitely would NOT stay here again.
답변 제공: Guest Relations 님, 2024년 1월 16일
Dear Stacy,Guest feedback only helps us improve, and that is what we intend to do. We apologize if we did not meet all of your expectations. Providing clean and welcoming accommodations is very important to us. Thank you for reaching out to voice your concerns. We hope you had a safe trip home and that you will consider revisiting us in the future.

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was clean a quiet an affordable in walking distance to a few restaurants
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Jacob

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seemed like it might be a decent deal but the rooms are just filthy. To the point it’s obvious they do not get cleaned. Hair all over the showers trash on the side of the night stands just zero effort put into cleaning them for a new guest.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 12일
Dear Jacob,Cleanliness is important to us, so we are surprised to learn about your experience. Rest assured, we will speak with our housekeeping team to ensure every room is spotless. Thank you for taking a moment to share your thoughts, and we wish you all the best.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

April

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Shantelle

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked through Expedia, property unseen. When I arrived there was what appeared to be a bunch of druggies in the parking lot. Walked passed needles on the sidewalk. I had a bad vibe but needed a room for the night proceeded to check in front desk agent was on his phone with headphones on took forever for him to acknowledge me got all check in went into room smelt of cigarettes horribly. Upon entering the room there was beer in the fridge burn holes and blood stains on the sheets and blankets a dirty diaper on the floor next to the bed. Dried blood on the floor along with tons of crumbs and rat droppings. Nothing had been wiped down or cleaned still had pee in toilet from previous people. I immediately went back to the front desk to get my deposit and drove an hour to another town to stay in a more sanitary and safe inviroment.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 10일
We greatly appreciate your comments. Please know that we do not condone any illicit activities on our property, and we encourage our guests to reach out to our team regarding any concerns of this nature. In addition, providing clean accommodations and the best service possible is of the highest priority to us, so we'll discuss all of your comments internally and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.

4/10 - 별로예요

Linda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poor room but comfortable bed. It was priced low.
This hotel was rated 4.5 and said that was fair. I would rate it lower than that. The bed was comfortable. The room was pretty stark with no carpet. The room was probably cleaned but the corners of the bathroom were dirty. The bathroom door was splintering and had been painted over.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Linda,Thank you for taking the time to share your thoughts with us. We are glad that you found our beds comfortable. However, we are disheartened that we could not exceed your expectations in other aspects of your stay with us. What you described is not typical of the high standards that our team strives to provide for our guests. Your feedback will be shared with our team for improvement. Please consider booking another stay with us so we can show you a much better experience.

6/10 - 괜찮아요

Robert

가족 여행
Shelter
the write up on the website did not match the property once I arrived
2023년 11월에 3박 숙박함

4/10 - 별로예요

Steven

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well its cheap... and if you are like me traveling on a budget you just have to make the best of a bad situation. The room had bugs and there were other people complaining about bugs when i checked in at the front desk. So it goes... If you need a place to stay and dont have much money go for it, if you can afford somewhere better go for it

8/10 - 좋아요

Philippa

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The heat in the room wasn't sufficient, but overall it was good
2023년 11월에 1박 숙박함
답변 제공: Review Team 님, 2023년 11월 24일
We appreciate your feedback and thank you for staying with us

2/10 - 너무 별로예요

Christopher

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horribly dirty
The service and cleanliness was horrible. There were cigarette ashes on our beds ( Jon smoking room)broken tv, sink wouldn’t drain, and everything was gross and dirty. Nothing had been cleaned or wiped down. The front desk wouldn’t let us change rooms or offer any apology fir the state of our room.
2023년 11월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 11월 12일
We are sorry for the inconvenience all your concerns has been forwarded to the relevant team to take relevant actions . We appreciate your feedback

10/10 - 훌륭해요

Olbin 님, Temple

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 11월 7일
Thank you for staying with us

10/10 - 훌륭해요

Cade

2023년 11월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 11월 6일
Thank you for staying with us we appreciate your feedback and thank you for your time

2/10 - 너무 별로예요

Keyana

2023년 10월에 2박 숙박함
답변 제공: Reviews team 님, 2023년 11월 4일
We appreciate your feedback

10/10 - 훌륭해요

David

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this visit, the room was clean, breakfast was great and the parking was spacious and easy access to my room.
2023년 9월에 2박 숙박함
답변 제공: Reviews Team 님, 2023년 11월 4일
Thank you for staying with us we appreciate your feedback

10/10 - 훌륭해요

Michael

2023년 10월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 10월 25일
Thank you for staying with us we appreciate your feedback,

6/10 - 괜찮아요

Darrian 님, Boise

Good
2023년 10월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 11월 4일
We appreciate your feedback thank you for staying with us

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Peaceful quiet I could always is here
2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 21일
thank you for your stay we appreciate your feed back

6/10 - 괜찮아요

Darrian 님, Boise

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It's alright
2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 21일
we appreciate your stay thank you for your feedback

2/10 - 너무 별로예요

Ginger

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
0 out of 5 stars. Just dont do it.
Literally the grossest motel I've ever stayed in. Upon arrival there were zero parking spots open. I finally found a place to put my car, went inside and had to wake the desk guy to check in. Next morning I went to open the curtain, my shoes stuck as I walked after that. There was something all over the floor. It's non smoking, but STINKS of cigs, and the were people either partying or fighting (I'm not sure, it was in Spanish) in the hall all night. The pics just dont do the grossness justice. I have pics, but the uploader isnt working.
2023년 10월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 10월 21일
We are sorry for the inconvenience, we appreciate your feedback . All your concerns has been noted and forwarded to the relevant team to take actions

10/10 - 훌륭해요

Jenny

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have really cleaned up the place. Check in was a breeze and it was quiet.
2023년 10월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 10월 18일
Thank you for staying with us we appreciate your feedback

10/10 - 훌륭해요

Lynnette

2023년 10월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 11월 6일
Thank you for staying with us we appreciate your feedback

6/10 - 괜찮아요

Judith

가족 여행
2023년 10월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 10월 13일
We appreciate your feedback thank you for staying with us

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Ewww
I had to walk to a separate hotel to check in and have a key made. The room wasn’t very clean and smelled terrible.
2023년 10월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 10월 12일
We appreciate your feedback and thank you for staying with us

8/10 - 좋아요

Dustin

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Very polite at front desk
2023년 9월에 2박 숙박함
답변 제공: Reviews team 님, 2023년 10월 27일
Thank you for staying with us we apprecjate your feecback

2/10 - 너무 별로예요

Ashlyn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There was bed bugs, rice in the bed. the tv screen was cracked, very dirty room, dirty bathroom.
2023년 10월에 1박 숙박함
답변 제공: Reviews Team 님, 2023년 10월 7일
We appreciate your feedback all your concerns has been noted will be forwarded to the relevant team to take relevant actions

4/10 - 별로예요

Melissa

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very seedy! A complete dump!
2023년 10월에 1박 숙박함
답변 제공: Review Team 님, 2023년 10월 7일
We appreciate your feedback your concerns has been noted and will be forwarded to the relevant to take proper actions

2/10 - 너무 별로예요

Jason

This place is a dump there shady people all over outside it’s not safe inside or outside here I will never come back
2023년 10월에 1박 숙박함
답변 제공: Review Team 님, 2023년 10월 7일
We appreciate your feedback your concerns has been noted and will be forwarded to the relevant to take proper actions

2/10 - 너무 별로예요

Jose Elias

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 10월 7일
We appreciate your feedback

4/10 - 별로예요

Jose Elias

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 10월 7일
We appreciate your feedback

6/10 - 괜찮아요

Vernon

Ok for budget hotel
2023년 9월에 1박 숙박함
답변 제공: review team 님, 2023년 10월 3일
We appreciate your feedback

2/10 - 너무 별로예요

Andie

별로예요: 직원 및 서비스, 편의 시설/서비스
Front desk clerk was beyond rude and offensive.Her name is Sharon A. Terrible service. Will never recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: Review team 님, 2023년 10월 1일
We appreciate your feedback thank you for time

10/10 - 훌륭해요

Trista

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
everything you need is super close and convenient. the staff are very accomodating and friendly.
2023년 9월에 1박 숙박함
답변 제공: Review Team 님, 2023년 10월 1일
Thank you for staying with us we appreciate your feedback

8/10 - 좋아요

Rodney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 9월에 1박 숙박함
답변 제공: Review Team 님, 2023년 9월 30일
Thank you for staying with us we appreciate your feedback

8/10 - 좋아요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Review team 님, 2023년 9월 30일
Thank you for staying with us we appreciate your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Please replace the furniture
The staff was courteous and helpful, but the room itself was awful. The mattress and sofa were lumpy and made it impossible to fall asleep. Also, none of the outlets by the bed worked.
2023년 9월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 9월 28일
We appreciate your feedback thank you for taking time to share your experience. We will work hard on the issues you've mentioned

2/10 - 너무 별로예요

Cole

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They advertise a pool, gym and dining area in their photos, but it is located in a neighboring hotel. There was small blood marks on the walls and door and the blankets were stained and dirty. Checked in and checked out within 10min of arriving. Zero Stars all around.
2023년 9월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 9월 26일
We appreciate your feedback . We will forward your concerns to the relevant team to look into to take relevant actions

4/10 - 별로예요

Larry

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Review team 님, 2023년 9월 23일
We appreciate your feedback thank you for staying with us

10/10 - 훌륭해요

Eppah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Reviews team 님, 2023년 9월 20일
We appreciate your feedback and thank you for staying with us

10/10 - 훌륭해요

Eppah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: front desk team 님, 2023년 9월 20일
We appreciate your feedback