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크라운우드 호텔 여행 후기

3 out of 5
크라운우드 호텔
Cumbernauld Road, Muirhead, Glasgow, Scotland

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 58개 이용 후기 중 18개" "
평점 8 - 좋아요. 58개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 58개 이용 후기 중 16개" "
평점 4 - 별로예요. 58개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 58개 이용 후기 중 3개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Frank

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Murray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot on the outskirts of Glasgow
This hotel was perfect for an overnight stay on the outskirts of Glasgow. The rooms were big and comfortable and the attached restaurant was delicious and staffed by a great group of people. I would definitely return
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Lorna

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
There was no receptionist available before 9am on Sunday morning when we wished to check out. A mobile number was left to phone however no one answered and we had to find a staff member who was actually unable to help us.
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Bj

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Check in was average . Asked to book a table for dinner . Went to our room definitely not as advertised. Went down for dinner approached the bar to order drinks to be bluntly told table service . Sat down and waited . We were taken through to the restaurant and sat at a dark table blocking the fire exit . Ordered 2 drinks each as it was taking so long . Food was ok . Service abrupt . Had asked for bill and asked if we could go through to the bar to be told no as it was busy . Had another drink at the table . The waiting staff just seemed to disappear. Had to go through and ask for the bill again . So sat at a table to have another drink to be ignored by the bar staff . Three men came in and went to the bar and got served so I went to the bar to be told it was closed it was 10 pm on a Saturday night. and these men were served because they were residents. To which I replied so are we . To be told wait 5 minutes. Spoke to reception when we checked out made them aware of our disappointment. Knew at the time nothing would be said as they never took much information Promised we would hear back about our complaint . Surprise surprise nothing to date .
2021년 10월에 1박 숙박함

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really handy hotel
Really pleasant stay. The evening meal we had on our first night was cracking. We selected from the Indian side of the menu, red wine was perfect. There was a tribute singer scheduled for our third night and we decided to go for £30/head. Kenny Rodgers and Neil Diamond - how could we say no. In addition for the cost came a three course meal that meant the whole night was great value for money. There were plenty of staff to provide excellent service the whole time. We didn't eat breakfast in the hotel until our final morning and it wasn't terrific for £10 each. Iced orange juice was a nice touch and so is being served at the table without having to queue for buffet food
2021년 9월에 3박 숙박함

6/10 - 괜찮아요

Scott

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Poor sleep
No milk in room 1st day, adjoining door to next door doesn’t block any noise so severe lack of sleep from noise! Nice bathroom
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You won’t be disappointed
A bit off the main routes but still central enough to get around central Scotland. Clean rooms, excellent staff, couldn’t do enough for you. On site restaurant gives a fusion of Asian/Scottish food, my partner could not compliment the lamb highly enough and you could see the restaurant is popular with the locals. All tables taken on a Monday night.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is proper value for money. Comfortable newly refurbished room and very comfortable bed. The staff were very helpful and friendly. We arrived at 12 midnight and that was no problem we called the doorman to let us in. We thought there was a fridge in the room but there wasn't so they gave us a huge container of ice to store our perishables. Anything we needed they supplied and cleaner were extra helpful the next day with stocking up our room with cofee adn towels etc. Would def stay again if I was in the area. Would recommend to anyone.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Lorraine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

Stewart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr
Very good
2021년 7월에 1박 숙박함

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we needed
Great location for us to visit friends. Hotel was clean and modern
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay, convenient, comfortable, clean, attentive service and great food, have stopped 3 times now and will be back again
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointing
There was a lovely lady holding the fort! She took me to my room. I was attending a family occasion and left straight away after checking in. When I returned in the evening the first thing I noticed when entering my room was the nasty musty smell! Bathroom not a pleasant smell either! Room was warm though. The bed was low and the springs were sticking out! Poor bed linen - therefore, a very uncomfortable night. Having pre paid for the breakfast it was like “Faulty Towers” - no orange juice, cereal, yougurt, fruit, pastries, brown bread for toast! I then choose bacon, egg and sausage. Poor quality served and cooked by the same delightful lady who had checked me in the day before. Very disappointing to sleep in a room that was so run down and cobwebs very evident in the morning daylight. Only good thing was the helpful, delightful lady member of staff.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

L

별로예요: 청결 상태, 직원 및 서비스
Bar was not stacked with nuts or crisps bar man very helpful but did not know what drinks to make up if you asked for a black Russian shower in the room did not work
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was so uncomfortable and the room was damp, would never stay again.
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well situated to local shops and resturants.
2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was fine. was at a function there so very suitable.
2019년 9월에 1박 숙박함

4/10 - 별로예요

Darren

별로예요: 청결 상태, 직원 및 서비스
Unhappy stay
1st room given had dirty bed linen. Replacement room OK. Told we couldn't eat when we wanted as they were having coach trips in. Thought as a Resident we would have options. Desk Staff not very helpful
2019년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Staff are brilliant food was lovely corridors smelled like a faint smell of urine could definitely do with some air fresheners rooms were adequate for price paid ,shower flooded bathroom floor.
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Ruth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sweet Stop
We had to arrive very late, and were graciously received. Great folks and great place!
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

imran

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rubbish
2019년 8월에 1박 숙박함

8/10 - 좋아요

Stephen

2019년 8월에 1박 숙박함

6/10 - 괜찮아요

David

출장 여행
Tired building, had to ask for bath towel, as a previous review said, plenty of hot water & the shower was powerful.
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Shona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shirt stay but nice hotel
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ne pas hésiter.
Tres bon hotel proximité d'une gare. Parfait pout les voyageurs qui ne souhaitent pas aller dans Glasgow en voiture.
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Unterkunft ist seht verkehrsgünstig gelegen, der Bus ins Stadtzentrum hält direkt gegenüber. Leidet ist es dadurch natürlich auch sehr laut. Die Farbwechselbeleuchtubg über dem Bett ist schlimm, besser sollten alle Lampen funktionieren.
2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
What I liked about it was that it was very cheap staff were friendly only thing it could do with is an update on the rooms
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were helpful and friendly. Room was too hot. Bed was so soft and uncomfortable.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

Diane

좋아요: 청결 상태, 직원 및 서비스
The hotel looks better inside than out it could do with a good tidy up outside the hotel. The room was clean and Comfortable.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Perfect location area.Very friendly and helpful Staff. Not so clean and fresh room. Evening time you can't buy anything food.
2019년 6월에 1박 숙박함

8/10 - 좋아요

brian 님, Wigan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

ROBERT 님, Ayrshire

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Sleepless night
The bed was the most uncomfortable bed I have ever slept in. The mattress must have been very old as you could feel the springs digging in to your body. The view from the window was straight onto the main road, with a garden that looked like it has been a few years since the grass was cut.
2019년 5월에 1박 숙박함
답변 제공: Team Crowwood 님, 2019년 5월 22일
Thank you Robert for your feedback. I am sorry to hear that the mattress has caused you discomfort. Can you advise us of your date of stay and room number so we can investigate this? With regards to the view, yes a number of our rooms have views over the grass towards the road. should you visit again, please request a rear facing room and we shall endeavour to assist. Kindest regards

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 2박 숙박함

6/10 - 괜찮아요

peter

좋아요: 객실의 편안함
basic but ok for a one night stay
good points really comfy bed and a great shower a decent pub and restaurants within easy walking bad points it was a hot night but was scared to open window in case it broke or fell apart the doors were locked when we got back at 10.50 and you had to ring a mob number for someone to come and open the door???? as never found out as another guest came out and let us in
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything a good standard. Very comfortable bed with good blackout curtains.
2019년 5월에 1박 숙박함
답변 제공: Team Crowwood 님, 2019년 5월 22일
Thank you for your feedback. We look forward to welcoming you again soon. Best Regards

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Team Crowwood 님, 2019년 5월 22일
Thank you for your review.. We look forward to welcoming you again soon. Best Regards

10/10 - 훌륭해요

Dumitru

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good place to stay for an fair price
2019년 4월에 2박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
Many thanks for your review! We are delighted that you enjoyed your time with us and look forward to seeing you again.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Budget hotel with below budget standards.
Reception sends you to bar/grill to find staff. Rooms have very thin walls and conversation from next room at 11.30pm kept us awake and they started up again at 5.15am. Even my husband could hear them and he has hearing problems. They were not shouting just normal conversation level. The floors creak everywhere from hall to bathroom. The shower control was very hard to turn on, the shower curtain clung to you, and the water temperature varied. Didn’t stop for breakfast. Won’t be going again.
2019년 4월에 1박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
Many thanks for your feedback from your stay. In order for us to investigate your feedback, are you able to advise us on your room number. Please email reservations@crowwoodhotel.co.uk thanks in advance!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Bed was lumpy and uncomfortable. Stayed in room number 23.
2019년 4월에 1박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
I am sorry to hear that the bed in room 23 as not to your liking. We shall certainly look into this further.

6/10 - 괜찮아요

Francis

좋아요: 청결 상태, 직원 및 서비스
Nice but not easy
Lovely receptionist Lyndsey, couldn’t do enough for you.
2019년 4월에 1박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
Many thanks for your review! We are delighted that you enjoyed your time with us and shall forward your kind words on to our Receptionist!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service looked after us and family that visited to have a meal with us..Helped with my mothers needs
2019년 4월에 2박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
Thanks so much for your feedback! I am delighted that your were looked after and we look forward to seeing you again!

6/10 - 괜찮아요

Billy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
Thank you for taking the time to review. If there are any specific aspects of your stay that we can improve upon, please let us know by emailing reservations@crowwoodhotel.co.uk.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Prpeter
Good service , food could be better but not bad. No problems
2019년 3월에 3박 숙박함
답변 제공: TeamCrowwood 님, 2019년 4월 30일
Thank you so much for your review. Our Chef would be delighted to hear any feedback on the menu in order that we can improve our guests experiences. Please email reservations@crowwoodhotel.co.uk and we can pass this on.