숙박 시설 정면

레몬 트리 호텔 & 스위트 애너하임 여행 후기

3 out of 5
레몬 트리 호텔 & 스위트 애너하임
1600 E. Lincoln Avenue, Anaheim, CA

이용 후기

6.8
평점 10 - 훌륭해요. 1049개 이용 후기 중 350개" "
평점 8 - 좋아요. 1049개 이용 후기 중 185개" "
평점 6 - 괜찮아요. 1049개 이용 후기 중 176개" "
평점 4 - 별로예요. 1049개 이용 후기 중 135개" "
평점 2 - 너무 별로예요. 1049개 이용 후기 중 203개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Sayd Jawad

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
It was old place and not a convenient room.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Esmeralda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the erea look clean and beautiful
2024년 3월에 1박 숙박함
답변 제공: YP. 님, 2024년 4월 18일
We are happy to hear that. We hope to see you again soon.

10/10 - 훌륭해요

Moses

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: lemontree hotel 님, 2024년 4월 18일
Dear moses, thank you so much for your exceptional rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit with us.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That 100 that was supposed to be refunded , oh well. Guess ill just deal with it
2024년 4월에 1박 숙박함
답변 제공: YP. 님, 2024년 4월 18일
A deposit put down using a card usually takes 2-5 days to reflect in your account. Thank you so much for staying with us.

10/10 - 훌륭해요

Raiders

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean no issues outside
2024년 4월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 16일
Dear Raiders, thank you so much for your exceptional rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit,Sinerely,Vg

10/10 - 훌륭해요

Deric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place will be back
2024년 4월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 16일
Dear Deric, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back.Sincerely,Victoria G..

2/10 - 너무 별로예요

Audrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Im extremely disappointed with my stay here. The second day I was there I found a roach in my room. There were holes in the blankets, only one trash can. This was supposed to be a family suite and there was only one chair in the room to sit in. So if i wanted to sit down with my family to eat I couldn't. In total I found at least five. Front refused to give me a discount for my inconvenience. I had to cut my stay short due to the conditions of the room.
2024년 4월에 4박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 16일
Dear Audrey, we're sorry that we didn't live up to our high standards. Please know that we take all feedback seriously. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,.Victoria G.

10/10 - 훌륭해요

Lucero

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place
2024년 4월에 2박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 11일
We are glad to hear that you had a pleasant stay. We hope to see you again soon.

2/10 - 너무 별로예요

Robert 님, Huntington Beach

It was not the properties fault but some clown in room 152 decided to talk loudly on his phone with his window open about 7:30 to 8:00 am. We got to hear how he was two hours away and threatening to come over with a pistol. You could tell this guy was from the ghetto.
2024년 4월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 9일
Dear Robert, we apologize for the inconvenience caused during your recent stay. We want to ensure that all our guests have a positive experience and we're disappointed to hear that we didn't meet your expectations on this occasion. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,Victoria G.

8/10 - 좋아요

Naveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was in a good condition.
2024년 3월에 5박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 5일
Dear Naveen, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

8/10 - 좋아요

Gabriela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was ok. Spider webs in the ceiling. Carpet is very warm out. Staff really nice.
2024년 3월에 2박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 5일
Dear Gabriela, we are so grateful for your review. Thanks for sharing your rating with us.Sincerely,Victoria G.

8/10 - 좋아요

Armando jr 님, san pedro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hot tub jets didn't work
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 29일
Dear Armando, we apologize for the inconvenience caused during your recent stay. We want to ensure that all our guests have a positive experience and we're disappointed to hear that we didn't meet your expectations on this occasion. We're taking action to resolve the issue that you highlighted. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,Victoria G.

10/10 - 훌륭해요

Rodolfo

2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 16일
Dear Rodolfo, thank you so much for the fabulous rating.We really appreciate your stay. We look forward to hosting you soon!Sincerely,Victoria G.

8/10 - 좋아요

Hugo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean ..
2024년 3월에 2박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 22일
Dear Hugo, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

4/10 - 별로예요

RICARDO

beds terrible so worn can’t sleep
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 22일
Dear Ricardo, we're sorry to hear that the bed in your room wasn't comfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. Thank you for providing us with the opportunity to improve our furniture's services based on your feedback.Sincerely,Victoria G.

6/10 - 괜찮아요

Yulissa

2024년 3월에 2박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 4월 6일
Dear Yulissa, thank you for choosing to stay with us and for sharing your rating. We hope to welcome you back soon!Sincerely, Victoria G.

8/10 - 좋아요

Jacy

가족 여행
좋아요: 직원 및 서비스
Creaking bed and no lotion. Thank you for an early check in
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 22일
Dear Jacy, thank you for your valuable feedback. It's pleasing to know that parts of your experience were positive, but we recognize there's room for us to do better. We look forward to seeing you again soon.Sincerely,Victoria G.

10/10 - 훌륭해요

Israel 님, Los Banos

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property
2024년 3월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 3월 15일
Dear Israel, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

10/10 - 훌륭해요

Deana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a nice place to stay. Jacuzzi tub bonus.
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 3월 15일
Dear Deana, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guest. We look forward to seeing you again soon.Sincerely, Victoria G.

8/10 - 좋아요

Manuel

단체 여행
좋아요: 직원 및 서비스
Liked that it was close to many different areas we were visiting and close to stores in case we needed to grab some stuff
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 3월 12일
Dear Manuel, thank you for your rating. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon.Sincerely,Victoria G.

10/10 - 훌륭해요

Rosa i

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mui tranquilo
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 3월 12일
Estimada Rosa, gracias por elegirnos y darnos una calificación perfecta. Esperamos darle la bienvenida nuevamente para otra estadía excepcional.Atentamente,Victoria G.

10/10 - 훌륭해요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable courteous staff pleasent
2024년 3월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 7일
Dear Sherri, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guests. We look forward to seeing you again soon.Sincerely,Victoria G.

2/10 - 너무 별로예요

Marcelina

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is not family friendly at all. There were alot of transients in and out of property, screaming in halls, loud music with huge speakers, smelled like cigarette smoke and one of the beds in the room had bed bugs.
2024년 3월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 3월 5일
Dear Marcelina, we're sorry to hear that you had a negative experience with us. We take full responsibility for not meeting your expectations and will take immediate action to address the issues you brought to our attention. Please accept our sincerest apologies and know that we're working to improve our services.Sincerely,Victoria G.

10/10 - 훌륭해요

Daphne

2024년 2월에 5박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 24일
Dear Daphne, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

2/10 - 너무 별로예요

Shawna

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 3월 5일
Dear Shawna, we're sorry that your experience didn't meet your expectations. Can you please elaborate on the problems that you faced during your stay. Thank you for taking the time to leave us a review.Sincerely,Victoria G.

8/10 - 좋아요

Joshua

The pics are deceptive! Dainty!
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 1일
Dear Joshua, thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We hope to see you in the near future

2/10 - 너무 별로예요

Mohamad

2024년 2월에 1박 숙박함
답변 제공: lemontree hotel 님, 2024년 2월 28일
dear mohamad,we regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered

2/10 - 너무 별로예요

Denis

.
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 25일
Dear Denis, we regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered.Sincerely,Victoria G.

2/10 - 너무 별로예요

Alexander

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 26일
Dear Alexander, we're sorry that your experience didn't meet your expectations. Can you please elaborate on the problems that you faced while staying with us?Sincerely,Victoria G.

8/10 - 좋아요

Rogerio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 25일
Dear Rogerio, we are so grateful for your review. Thanks for sharing your rating with us.Sincerely, Victoria G.

10/10 - 훌륭해요

Nancy 님, Pomona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The jacuzzi tub is awesome. Wonderful staff.
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Nancy,thank you so much for your exceptional rating. We are indeed looking forward to your next visit!Sincerely,Victoria G.

2/10 - 너무 별로예요

Tim

별로예요: 숙박 시설 상태 및 시설
They were unable to accomidate me, so I asked for a refund. They told me they cancelled my stay and I would be refunded. This has not happened and Expedia refuses to give my money back. Will never use this site again.
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 25일
Dear Tim, thank you for bringing this matter to our attention. We sincerely apologize for the billing discrepancy and the inconvenience it has caused you. Sincerely, Victoria G.

10/10 - 훌륭해요

Irene Guadalupe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cerca de Disney y target
2024년 2월에 4박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Estimada Irene, gracias por la calificación de 5 estrellas.Atentamente,Victoria G.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Michelle, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!Sincerely,Victoria G.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is very misleading. No parking at all, locks on door were not there, and room wasn’t very clean. Do not recommend.
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Robert, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. Sincerely,Victoria G.

6/10 - 괜찮아요

Kaylee

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The best thing about our stay was the friendly front desk clerk that checked us in at 4pm. He was awesome. We had a suite with a king and 2 queens. The king was hard as a rock. The queens weren't great but they were a lot more comfortable than the concrete slab with king size sheets on it 😂 Hotel was queit which was nice but don't get back too late at night or you'll end up parking on the street. I feel like the stay was fair for the price.
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Kaylee, we're sorry to hear that the bed in your room wasn't comfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. Thank you for providing us with the opportunity to improve our furniture's services based on your feedback.Sincerely,Victoria G.

6/10 - 괜찮아요

Ashley 님, Flagstaff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was an inconvenience. There was a truck with a camper attached that took up 5 spaces and I ended up parking on the side street. Rooms were clean and the beds were comfortable. I would stay here again.
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Ashley, thank you for taking the time to share your valuable feedback with us. While we're happy that we could provide you a pleasant experience during your stay, we regret the inconvenience caused to you due to the issue with parking. Issues like these are pretty uncertain, but we are extremely sorry that this happened. We eagerly look forward to hosting you soon.Sincerely,Victoria G.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 17일
Dear Maria, we are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Sincerely,Victoria G.

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice building
2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 17일
Dear Miguel, thank you so much for the fabulous rating. We really appreciate your stay and we look forward to hosting you soon!Sincerely,Victoria G.

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 17일
Dear Gerardo, thank you for the great review! We can't wait to have you back.Sincerely,Victoria G.

10/10 - 훌륭해요

Mark

2024년 2월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 22일
Dear Mark, thank you so much for your 5-star rating! We hope to have you back with us soon!Sincerely,Victoria G.

6/10 - 괜찮아요

HIDEHIRO

출장 여행
좋아요: 청결 상태
This is the OK place to stay. Close to the shops and eating places. The room was clean, and the front staff was nice, but the noise was coming in from the neighbor rooms, chatting, TV, etc... though they called themselves a "hotel," it is more like a motel. if you are looking for a "hotel," you should look for others.
2024년 1월에 4박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Hidehiro, thank you for your recent stay. Your experience matters. We're committed to continuous improvement, and your feedback helps us immensely. Looking forward to serving you once again.Sincerely,Victoria G.

8/10 - 좋아요

Felix A.

2024년 1월에 1박 숙박함
답변 제공: Lemon Tree Hotel & Suites 님, 2024년 3월 22일
Dear Felix, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

6/10 - 괜찮아요

Oscar D

연인과의 여행, 가족 여행
좋아요: 청결 상태
Everything was great minor a few things we did not agree with.
2024년 1월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Oscar, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

8/10 - 좋아요

Raul

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a little outdated but over a great experience
2024년 1월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 1월 29일
Dear Raul, we are so grateful for your review. Thanks for sharing your rating with us. We hope to see you back soon.Sincerely,Victoria G.

10/10 - 훌륭해요

Diego

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CLEAN AND NICE PLACE
2024년 1월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 1월 29일
Dear Diego, we are incredibly grateful that you took the time out of your busy schedule to give us a perfect rating. We hope to have you back with us soon!Sincerely,Victoria G.

8/10 - 좋아요

Oscar Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 1월에 2박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Oscar, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

6/10 - 괜찮아요

Kevin

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 1월 27일
Dear Kevin, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

6/10 - 괜찮아요

Ramona

좋아요: 직원 및 서비스
The staff was very nice and quick with requests. I felt they were always easy to work with for accommodations. The parking is good but can be a tight fit for larger vehicles. The building is older. It is clean and maintained but does show its age. My wish list is for ISB ports to be added to the rooms. Big spacious rooms.
2024년 1월에 3박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 1월 27일
Dear Ramona, we are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.Sincerely,Victoria G.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
We really enjoyed the stay for the price. One night at 3:30 the people above were moving furniture or something and the walls seemed real thin at that point. Only other concern was I asked for maid service the first day, but they misunderstood so it wasn't that big of deal. The staff was awesome, the area was safe, and the beds were comfortable.
2024년 1월에 4박 숙박함
답변 제공: Lemon Tree Hotel and Suites Management 님, 2024년 2월 24일
Dear Anonymous, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.Sincerely,Victoria G.