숙박 시설 내 편의 시설/서비스

컨트리 인 & 스위트 바이 래디슨, 맨케이토 호텔 & 컨퍼런스 센터, 미네소타 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 653개 이용 후기 중 253개" "
평점 8 - 좋아요. 653개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 653개 이용 후기 중 102개" "
평점 4 - 별로예요. 653개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 653개 이용 후기 중 19개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay at the same location everytime we’re in town. It’s close to food and entertainment.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property smelled clean and looked clean . Rooms could use some updates. Fresh paint or carpeting would really improve the look. Bed was very comfortable and clean but furniture was pretty old and worn.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Cindy,Thank you for sharing your experience at Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN. We're pleased you noticed our commitment to cleanliness and found the bed comfortable. We also appreciate your suggestions regarding paint and carpet, and our team will consider updates to enhance our rooms' appeal. We appreciate your feedback and look forward to your return, aiming for an even more enjoyable stay.

4/10 - 별로예요

Daniel

연인과의 여행, 출장 여행
The property lost its power for over an hour during the night. It made hard to sleep when your sleep apnea machine doesn’t work.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Daniel,We're truly sorry to hear about the inconvenience caused by the power outage and its impact on your comfort, especially concerning your sleep apnea machine. We understand how important a good night's rest is to our guests and strive to ensure a comfortable and reliable environment. If you would like to speak with us more about your experience, please reach out to us at our location. Thank you for your patience and for bringing this to our attention.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young man who was in charge of check in at the desk around 530pm on Sunday was very personable and did a great job of explaining the incidentals portion of the check in process. He very obviously knew his job very well, I was very impressed.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Brian,Thank you for choosing Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN. Our team is delighted you received excellent service and had a wonderful visit with us. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience.

6/10 - 괜찮아요

Correna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was quiet and clean, cordial staff and good breakfast.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Elizabeth,Thank you for taking a moment to share your feedback and leave a review. We are happy to know you enjoyed your stay including our breakfast. We hope you return to Country Inn & Suites by Radisson, Mankato Hotel, and Conference Center, MN next time you are in town.

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Outdated and not very clean.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Kimberly,We greatly appreciate your feedback. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you'll give us another chance in the future.

6/10 - 괜찮아요

LORI 님, Sioux City

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hot tub was cold and the pool area smelled bad like fish!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 11일
Dear Lori,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the pool area, and we'll look into your comments further. Should you be in the area again, please come back to see us.

2/10 - 너무 별로예요

Brianda

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Rob

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Way too expensive for condition of property. Supply/demand working in your favor.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Rob,We're sorry to hear that our value failed to resonate with you, and we apologize for any upkeep concerns. All of your comments will be discussed internally, and we'll work to make improvements for the future. Thank you, and we hope you will give us another chance soon.

4/10 - 별로예요

Ashley

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff and room was mediocre at best. They were having conversations that probably should be heard outside of guest areas and another time were on their personal phone.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Ashley,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you received anything short of that. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. If you have any further concerns, please don't hesitate to reach back out. We appreciate your feedback and wish you safe travels ahead.

4/10 - 별로예요

jason

별로예요: 청결 상태, 직원 및 서비스
When we checked in they said there was breakfast witch is a big reason we chose to stay and in the morning the did not have breakfast because the person that did it quit the day before and the manager could not be bothered to come in and do it. Very disappointing.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Jason,Thank you for choosing to visit us and for your feedback. We are disappointed your stay was not ideal, and we apologize for the inconvenience with breakfast. Your feedback is greatly appreciated, as it helps us to continually improve. It was nice to have had you as a guest, and we hope you will consider a return visit.

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very pleased from check-in to check out. Would definately stay again
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Mark,Thank you! There's no greater compliment than knowing a guest was so impressed with their stay that they plan to join us again on future trips to the area. It was a pleasure to welcome you to Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Ruth

2023년 12월에 2박 숙박함

8/10 - 좋아요

John D.

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

McKenzie

가족 여행
좋아요: 직원 및 서비스
Average
Staff was really nice and the breakfast was good and had a good selection. The hotel over was clean but smelled like smoke and pool was ice cold and not usable. The hot tub was also out of order and closed so the kids were bummed about that.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Dear McKenzie,Thank you for taking the time to review your recent visit. We're thrilled our dedicated team left a memorable impression on you, and we appreciate you highlighting our delicious breakfast offerings. That said, your feedback will be shared with the respective teams to ensure any necessary adjustments are made promptly, and any odor issues are dealt with swiftly. It was a pleasure having you here, and we hope you will give us another chance in the future to provide you with a seamless stay worthy of a perfect rating.

8/10 - 좋아요

Christine

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel was dated. Carpet appeared dirty and worn. Heating system was in the bedroom but did not circulate well to the living room area.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 17일
Dear Christine,Thank you for sharing your feedback. We're sorry to hear that aspects of your stay did not meet your expectations. We are committed to continual improvement and will consider your comments as we work to enhance our facilities. We value your patronage and hope to have the opportunity to provide you with a more comfortable and satisfying experience in the future.

4/10 - 별로예요

Rachel

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
If the hot tub is broken, TELL PEOPLE!!!!! I would have cancelled my 2-days stay if I knew the hot tub was not working. They did not tell us when we checked in, either. We were stepping into the hot tub when we discovered it was COLD. I went to the desk (there was no sign indicating it was not working) and the clerk said, "Yeah, they tried to fix it but it won't get hot."
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 24일
Dear Rachel,We appreciate you sharing your thoughts regarding your recent experience at our property. We're very sorry to hear we fell short of meeting your expectations and that you were disappointed our hot tub was temporarily out of order during your time with us. Please accept our apologies if you were not made aware of this during check-in; we will certainly address this internally to ensure guests are notified upon arrival of any amenities that are unavailable. Thank you for your feedback, and we hope to provide a better stay the next time you're in the area.

10/10 - 훌륭해요

Dennis

좋아요: 직원 및 서비스
noisy heat system and noisy exhaust in bathoom kept me up at night
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 24일
Dear Dennis,Thank you so much for the feedback. While we appreciate the perfect rating, we're sorry to hear about any noise issues during your visit. Our maintenance team will be sure to look into your comments further and make changes where necessary. Please consider coming back to join us again soon; we know that we can impress you with an even better experience.

6/10 - 괜찮아요

Rachael

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pretty disappointed.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Angela

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
별로예요: 숙박 시설 상태 및 시설
Room was noisy whisteling & clanging pipes & the heater was loud & run down. Very hard bed. Ecpensive for the quality of the suite.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Cristina

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

CRYSTAL

2023년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms need to be updated
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Thanks so much for your helpful feedback. We appreciate your input about our accommodations and will share that with the rest of our team as we continue to make changes in the future. We'd love another chance to impress you! Please don't hesitate to reach out if you have any further questions or comments. Safe travels to you.

4/10 - 별로예요

Sharon

가족 여행
별로예요: 직원 및 서비스
If a property is going to offer breakfast, continue serving through the entire time offered. There was no food left with 45 minutes remaining of serving time. When I mentioned it to the front desk, zero response other than a nod. I was friendly and kind. It’s a staff teaching moment that needs to be utilized.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Sharon, While we thank you for being our guest and sharing your feedback, we are sorry to know there were concerns at breakfast. We ask that you please reach out to Hotel Management at your earliest convenience to discuss the issue further. We look forward to hearing from you.

6/10 - 괜찮아요

Alice

가족 여행
별로예요: 직원 및 서비스
Carpet in room was stained and dirty. Promised early check-in, but did not accommodate that.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Alice,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about cleanliness, and we'll pass your comments along to our housekeeping staff. Should you be in the area again, please consider coming back to see us.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Zach

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Greg

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
Love the size and location of rooms and hotel. The room we stayed in had two small rooms so great to have children in one room - close supervision and a little privacy for mom and dad to rest in the other. Bathroom reeked of cleaner chemical. My wife developed a cough from it while we stayed. Crumbs all in the hide a bed was a bit gross. Called desk for an extra blanket and pillow- said they’d be right up but never showed up. Breakfast was better than most hotels, juice machine was broken- it happens. So some easy improvements but an over all restful stay.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Greg,We appreciate you staying with us and taking the time to share your experience. It's great to know that our spacious rooms and tasty breakfast worked well for your family. However, we apologize for any concerns about the bathroom and beds. We'll look into your comments further, and we hope to see you again should you be back in the area.

8/10 - 좋아요

Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Dawn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Proceed with caution
This place is pretty run down. We arrived early and were told no one could check in before 3:00. Wallpaper is peeling off in many places, carpet in the room is stained in many places. Vending machine for snacks doesn’t work, the hot tub was luke warm, and the elevator sounds like it’s going to stop working. Axels Bi fire restaurant connected to the hotel never reopened after COVid so there isn’t a place to eat in the hotel. There weren’t many hotels available when we were looking for a place to stay this weekend, too bad this was about the only one left.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Dawn,It's disheartening to learn that your time with us failed to hit the mark with you. We greatly appreciate your constructive feedback and will share it with our team to help us improve our guest experience. Thank you for allowing us to host you, and we hope you have pleasant travels.

4/10 - 별로예요

Angelia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not great location. Nothing around for dining. Hard to get to. Outdsted and very dirty
답변 제공: General Manager 님, 2023년 10월 17일
Dear Angelia,Thank you for sharing your concerns with us. We sincerely apologize for accommodations that didn't meet your expectations. Our housekeeping team will thoroughly clean rooms before occupancy, and we're excited about our upcoming renovations. We also regret that our location wasn't what you expected. We appreciate you reaching out and hope for a chance to deliver a better experience in the future.

6/10 - 괜찮아요

Judith

별로예요: 숙박 시설 상태 및 시설
Tired
This hotel needs some love. Furniture is beat up. Linen is worn and in some cases frayed. Just seems the place is having tough times.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 14일
We apologize for the dated furniture and worn linens in the room. We will be expecting renovations in the near future. If you would like to call our management team at the hotel to voice any other concerns or issues, please do not hesitate as we value your feedback! Thank you and safe travels.

6/10 - 괜찮아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dated
They make the best of what they have. I have no complaints about the service or cleanliness of the hotel. The breakfast was on par with most other hotel breakfast. For the price per night for a room with a jetted tub, I would expect something more modern. That was only disappointing part of the stay.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Patrick,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our attention to cleanliness and service impressed you and that you appreciated breakfast. However, we apologize for any disappointment with the appearance of the property. Renovations are planned for the near future, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Given a very dirty room
I've never done this before, but I had to ask for a different room. The rug was stained - which is actually not the issue as a stained rug can still be clean - but this rug wasn't. There were a number of toenail clippings on the floor. Yes - toenail clippings. It was really gross. I went back to the desk and asked for another room and was given a cleaner one, but the person at the front desk didn't once apologize. In fact, she didn't say anything - just took my key, typed into her computer and handed me a new key, as if somehow it was my fault. Will not be staying here again.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Hello, we deeply apologize for the inconveniences caused by first room. I'm glad we were able to get you into a cleaner room, however, I am sadden to hear our customer service was sub par. I would like to inform you that we take our feedback serious and will speak to each department accordingly with the information that was provided to ensure our services improve and go above and beyond. Thank you for your time and for your feedback.

10/10 - 훌륭해요

Carrie A

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

8/10 - 좋아요

Regina

2023년 9월에 1박 숙박함

4/10 - 별로예요

Joseph

별로예요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
We apologize for any inconveniences or any troubles experienced at our hotel. If you would like to call us directly so we may help resolve any issues, we are more than happy to assist!

4/10 - 별로예요

Joanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The sheets were dirty, there was ketchup on the counter. Very very outdated.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Joanna,We appreciate your review and apologize for the cleanliness issues you encountered. This falls short of our standards, and we'll address it with our team. We're also actively working on updates to provide a more modern experience. We hope to have the opportunity to exceed your expectations in the future. If you want to further discuss your experience, please reach out to Hotel Management at your earliest convenience.

10/10 - 훌륭해요

Cynthia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Brian

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Debra

가족 여행
좋아요: 객실의 편안함
Beds were comfortable but sink whined when you turned it on. Ironing board was “ crumbling” underneath n left wood dusting everywhere
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 17일
Dear Debra,Thank you for sharing your feedback. We're glad you found comfort in our beds and will certainly address the other aspects you mentioned. We value your insights and hope to welcome you back in the future.Safe Travels,General ManagerBrenda McCabe

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend stay
Very quiet hotel. Good breakfast selection.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Dear Melissa,It was a pleasure hosting you at Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN! We're glad our quiet hotel and tasty breakfast impressed you, and we look forward to seeing you again soon.Safe Travels,General ManagerBrenda McCabe

6/10 - 괜찮아요

Sarah

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Melanie

가족 여행
Overall we enjoyed our stay. While the front desk staff was efficient, it would be a stretch to say they were friendly. Perhaps looking up and greeting guests as they enter the lobby might be a start.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Melanie,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the service, and we'll speak with our staff about your comments. If you're in the area again, please come back to see us.Safe Travels,General ManagerBrenda McCabe