Dear Jung Heui, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Larry Langley General Manager Sleep Inn 6153762122

Hi Karen! We are working hard on fixing the hot water issues we have been experiencing. Thank you for your rating. We hope to have a chance to regain your business in the future. Have a great day!

Thank you for your rating! We hope to see you again soon. Have a great day!

Thank you so much for your feedback!!! we are glad to hear from you. We can't wait to see you again in the near future!

Thank you so much for your feedback. We apologize that your experience wasn't as pleasant as you had expected. We strive to keep all of our guest happy. We have heard your concerns and addressed this matter with staff on how to better handle similar situations if this occurs again. We are hopeful for an opportunity to recapture your business to be able to demonstrate a more pleasant experience. Please do not hesitate to give us a call for your future lodging needs. Thanks.

Hi Bryan,We appreciate your taking the time to write a review. Our hotel staff works very hard around the clock to ensure our guests have a comfortable and enjoyable stay. From our complimentary hot breakfast in the morning to providing clean rooms, fresh linens and fluffy towels etc. via our daily housekeeping service, we are committed to providing our guests with excellent amenities at a great value. We would love to get your specific feedback on how we could make guest experience even better. We hope you will give us another chance to serve you again. Rest assured, we will strive even harder in future to earn a 5/5 score on all our guest reviews. Thanks.

We are glad to hear that we met your expectations. We would love to see you again in the near future for your lodging needs. Thank you again for your feedback.

We appreciate your rating. Guest feedback help us to know where we stand. I apologize that your stay wasn't as expected and we're hopeful for another opportunity to make things right. Please call us directly to discuss your concerns further and see how we can make a wrong experience better. Looking forward to hearing from you. Thanks.

Thank you for bringing this to our attention. We strive hard to make each experience a great one. I apologize that your expectations weren't met and we want you to rest assured that we have handle your issues accordingly. Please allow us to make things better on a future stay. We hope to hear from you soon.

Thank you for your feedback. We are glad to hear that your stay went well. We would love to accommodate your lodging needs in the near future, please don't hesitate book us for your next trip.

Thank you so much for your feedback. We value all feedback because it help us know where we stand and where we have room for improvement. Thank you for bringing this matter to our attention. I apologize that our agent was away assisting another guest at the time of your need. We have considered your feedback and have made attempts to rectify where needed. We hope to see you again in the near future.

We are so thrilled to receive a perfect rating. We look forward to seeing you again soon! Thanks.

Thank you for your rating!

Thank you for your feedback. We're glad to hear that overall your stay was good. We look forward to seeing you again in the near future!

Thank you so much for your feedback. We value all feedback because it help us know where we stand and where we have room for improvement. We have considered your feedback and have made attempts to rectify where needed. We hope to see you again in the near future.

Thank you so much for your rating. We appreciate all feedback. We look forward to seeing you again in the near future.

Thank you so much for such a positive review. We greatly appreciate hearing how happy our guest were. I am hopeful that you will return in the near future to stay with us again. Can't wait to see you soon!

Thank you so much for your feedback. We value all feedback because it help us know where we stand and where we have room for improvement. We have considered your feedback and have made attempts to rectify where needed. We hope to see you again in the near future.

Thank you so much for your feedback. We are so glad to hear that you enjoyed your stay and your expectations were met. We look forward to seeing you again in the near future. Thanks.

Thank you for your feedback Rita. Glad you enjoyed your stay.Have a great day!

Hello Erica,Thank you for the positive feedback, glad you enjoyed your stay!Hope to see you soon.

Hello Lonnie,Thank you for the positive rating, glad you enjoyed your stay!Hope to see you soon.

Hello Gary,Thank you for your rating. I'm sorry to see you weren't pleased with your stay. Hope we have room in the future to make things right.Have a great day!

Thank you for your feedback. Upon looking at the booking I see that a handicap room wasn't what you selected. I apologize and understand how frustrating this can be, but in the future please check and confirm with the hotel to specify a handicap accessible room. Please allow us another opportunity if you're ever in the brentwood TN area.

Thank you for your feedback. We appreciate all feedback. We are grateful that your stay went good and we look forward to seeing you again soon.

Thank you for your feedback. Next time just make sure you bring it to our attention to give us the opportunity to make things right during your stay. If you are ever in the area again please give us the chance to make a future stay more pleasant. Looking forward to another opportunity soon.

Thank you for your rating! We look forward to seeing you again soon!!!

We appreciate your amazing rating! We're so glad that every expectation was met. We look forward to seeing you again soon!

Thank you for your rating. We appreciate your feedback. We hope to see you again soon!

Thank you for your rating. We appreciate all feedback. It helps us to know where we stand as a whole. We look forward to having you stay with us again in the near future. Thanks.

Thank you for your feedback. We are so glad to hear that your stay went well. Please do not hesitate to give us a call for your future lodging needs.

Thank you so much for your rating. We look forward to seeing you again soon!

Thank you for your amazing rating. We are glad to see that your stay met your expectations. We can't wait to see you again in the near future.

Thank you for your amazing rating. We love to receive feedback from our guest, it shows us where we stand and where we could improve if needed. We would love to have you stay with us again in the near future. See you again soon!

Thank you for your feedback. We appreciate hearing from our guest. We take all feedback into consideration and work diligently to address all concerns. It is our ultimate goal to make sure we are making our guest happy and crating memorable stays. We are hopeful for another opportunity to change your original experience. Please do not hesitate to call us for your future lodging needs.

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Nashville - Brentwood - Cool Springs and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

We apologize for any inconvenience you may have experienced. We take pride in being one of the cleanest hotels as evidenced by our reviews. Rest assured, we have instructed our housekeeping staff to be even more diligent in the future.And, we were happy to compensate you for the matter when you brought it to our attention. Please let us know if you have any further concerns. Thanks.

Thank you for your feedback. We are glad to hear that your stay went well. Your feedback let' s us know where we stand, or where we have room for improvement. We can't wait to see you again in the near future. Thanks.

Thank you so much for your feedback. We are delighted that we received a 5 star rating. We are glad that your expectations were met, and your overall stay was pleasant. Please do not hesistate to choose us for your future lodging needs. Thanks.

Thank you so much for your rating. We are glad to hear that your stay went well. We look forward to seeing you again in the near future. Thanks.

We are so glad that you took the time to leave a review of our property. We appreciate all guest feedback. We are looking forward to seeing you again in the near future, so please don't hesitate to reach out to us for your future lodging needs.

Hi Sarah,Just a brief note to say "thank you" for your excellent review score for our hotel. Our staff and I are so glad you enjoyed your recent stay at Sleep Inn located in the vibrant Cool Springs/Brentwood area. Please come visit us again soon.Best regards.

Thank you for your feedback. We are thrilled to see the rating it let's us know we are meeting expectations and more. We would love to have you as a guest again in the future. Don't forget to give us a call for your lodging needs. See you next time.

Thank you so much for your feedback. It is greatly appreciated. We would love to have you as our guest again in the near future. We hope to see you soon!

Thank you for your rating. We are thrilled to hear that your stay went good. We are hopeful that we will see you again in the future.

Thank you for your feedback. We appreciate all feedback. It helps us see where we have room for growth. I am delighted to hear that your overall stay was great. We are looking forward to seeing you again in the near future.