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레지던스 인 바이 메리어트 볼티모어 이너 하버 여행 후기

3 out of 5
레지던스 인 바이 메리어트 볼티모어 이너 하버
17 Light St, Baltimore, MD

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 543개" "
평점 8 - 좋아요. 1001개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 100개" "
평점 4 - 별로예요. 1001개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 33개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Donghoon

2022년 8월에 6박 숙박함
답변 제공: Alicia Owens 님, 2022년 8월 30일
Thank you for your kind review! We are glad your stay was enjoyable and look forward to hosting you back again soon!

8/10 - 좋아요

JONGSOO

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 5박 숙박함
답변 제공: Bernadett 님, 2019년 10월 11일
Thank you for your rating.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Bernadett 님, 2019년 8월 15일
Thank you for your rating.

10/10 - 훌륭해요

Jiyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 14박 숙박함
답변 제공: Bernadett 님, 2019년 6월 28일
Thank you for your rating

10/10 - 훌륭해요

Jain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
delicious and clean
아침식사도 매우 훌륭하고요, 무엇보다도 매우 깔끔합니다.
2019년 6월에 4박 숙박함
답변 제공: Bernadett 님, 2019년 6월 20일
Thank You

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요.
방이 넓고 주방의 조리 시설은 여행자에게 호사스러울 정도로 잘 갖추어져 있습니다. 다만 개인적으로 작더라도 욕조가 있는 호텔을 좋아하는데 이 곳은 샤워부쓰만 있습니다. 하지만 이러한 단점에도 불구하고 다음에도 이 호텔을 일순위로 고려 대상에 올려 놓을 것 같습니다.
2019년 1월에 7박 숙박함
답변 제공: Bernadett 님, 2019년 2월 8일
Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Betty 님, 2018년 8월 27일
Thank you for your feedback.

10/10 - 훌륭해요

Yong Jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Betty 님, 2018년 5월 8일
Thank you for your review.

10/10 - 훌륭해요

Elisha 님, Philadelphia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My check in process was amazing, with the free upgrade, the wonderful customer service at the front desk and valet. I loved my room and comfort it had for my family of 3. We ate at the hotel restaurant and the food was so good as well as the service. Especially with only one person covering. My only dislike was the woman who was in charge of making waffles my second morning. I was first bother by the fact someone is making my food at a self-service breakfast. Second the woman made several people waffle before she made mines. On top of the fact that she seems to be the only person in the hotel that was rude. My toddler had to wait almost 20mins for breakfast. Saturday morning everyone made their own waffles so I don't know why there was a change on Sunday morning. Even with that I would still return this was defiantly a great location.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Weihang

연인과의 여행
I stay for 6 days and the room was not even cleaned even once. Also so loudly outside.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a good value hotel for a stay in downtown Baltimore for business or pleasure. Staff was friendly and helpful throughout, great location, spacious rooms, and all the key amenities (good breakfast and gym in particular).
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Tania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Managment 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

Olive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This short term stay facility was very well equipped. The small kitchenette was on point with what you need. Staff was quick to respond to request. Breakfast was awesome and well attended by the staff.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

raquel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That staff are very kind, helpful, and informative! I really enjoyed my stay.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

4/10 - 별로예요

Ronja

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Delayed my early check in twice just to put me in a dirty room (hair all over bathroom floor, stains on curtains,) requested a crib during my reservation a month ago received two broken pack and plays (that is there “crib”), room door would not open with the access card, had to call room service multiple times hours apart just to get a couple towels and trash bags. Had better complimentary breakfasts at other Marriotts. The area was right in the heart of the inner harbor which made a good location but the stay was not pleasant to say the least. I would not recommend.
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. I sincerely apologize your experience at the hotel. We have already used this situation as a training moment to prevent this from happening in the future. Please reach out to us at the hotel if you have any questions or concerns.

6/10 - 괜찮아요

Jose

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel is close by to a lot of popular tourist destinations. Carpet by the hallway and inside the room are dirty.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. I sincerely apologize about the dirty carpet. We have already used this situation as a learning experience to prevent anything like this from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. The location was great. The dining options were plentiful. Staff was nice. I will stay here again.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Aaliyah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service and spacious rooms.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

MUHAMMAD 님, franklin

.
2024년 3월에 3박 숙박함
답변 제공: MANAGEMENT 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Katja

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

10/10 - 훌륭해요

Jennilyn

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

4/10 - 별로예요

Cherry

출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
we stayed a total of 4 nights and never got any house keeping to our room. We spoke with the front desk staff twice asking to come to our room and we saw the front desk write our request on a piece of paper, yet for whatever reason they never came. We spoke with front desk again and they apologized and said they are unsure why housekeeping never came, Quite poor service
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. I sincerely apologize about the miscommunication between our front desk and housekeeping team, which ultimately caused you to have a disappointing stay. We have already used this situation as a learning experience to prevent anything like this from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

4/10 - 별로예요

Raheem

별로예요: 숙박 시설 상태 및 시설
Not quite happy
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lobby is straight forward, breakfast is right by the elevators so no searching early in the morning. Breakfast is average hotel fair. Hotel is clean, having a kitchen in the room is convenient. The pull out bed isn't comfortable, has a sharp downward slope. Would recommend getting a two bed room if necessary.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. I sincerely apologize that the sleeper sofa bed was uncomfortable and we have already addressed this issue with our housekeeping staff to prevent the situation from happening in the future. We hope that you will give us another chance on your next visit to Baltimore.

8/10 - 좋아요

Octavia

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Eboniqua

2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

8/10 - 좋아요

Detwanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

10/10 - 훌륭해요

susan

연인과의 여행, 출장 여행
All the Staff was very kind.
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. We would love to have you back.

10/10 - 훌륭해요

Kamaria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was no parking
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. I sincerely apologize about the confusion pertaining to valet parking. Our team is working to see what we can do to better accommodate our guest. Please reach out to us at the hotel if you have any questions or concerns.

8/10 - 좋아요

Valerie 님, Baltimore

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very specious. The coffee service in each room could be upgraded. The front desk personnel were very nice but they could have used more help.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. I sincerely apologize about your check in experience. We have already used this situation as a training moment to prevent this from happening in the future. Please reach out to us at the hotel if you have any questions or concerns.

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. We would love to have you back.

8/10 - 좋아요

Kidane

2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

4/10 - 별로예요

Tiffani

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel is in a great location. The staff at the front lobby and the valet attendants were very helpful, attentive, and provided exceptional service. Our room was a downer; updates needed and bugs were in the bathroom.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. We are very pleased that our staff provided exceptional service. That is always awesome to hear! I sincerely apologize about the inconvenience that the bugs may have cause. Please reach out to us at the hotel if you have any questions or concerns.

4/10 - 별로예요

Martin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Do not Know if expedia or the Hotel lists the location as INNER HARBOR it is not on the Harbor the pictures online are deceiving the Room Furnishings are extremely old the bed was nothing like pictured Will never stay here again and will definitely warn others
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. I sincerely apologize about the confusion pertaining to the location of our property , the pictures and the overall presentation of our rooms. Our team is working to see what we can do to better accommodate our guest. Please reach out to us at the hotel if you have any questions or concerns

10/10 - 훌륭해요

Rontisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Downtown area
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. We would love to have you back.

8/10 - 좋아요

Rosetta

Centrally located so everything was in walking distabce
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 9일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

Bridget

2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for staying with us. If there is anything that we should be aware of please reach out to the hotel.

10/10 - 훌륭해요

Avella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

Imani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Tawney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel had lots of amenities and was close to local shopping and entertainment. Staff were very nice and respectful and answered any questions I had. Our room was super nice and had a great view.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

sergio 님, doral

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
todo estubo excelente
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

Linda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, rooms are spacious and clean. It was very comfortable. The restaurant was not open and no room service but that’s common after the Covid. I’m would say overall it’s a good place. The parking is expensive though.
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. We are currently rebranding the restaurant to provide our guest with a variety of food and beverage options. As well as a more aesthetically pleasing view. We are looking forward to have the restaurant up and running very soon. Please come back and stay with us again. We would love to have you back.

10/10 - 훌륭해요

Emily Olandri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me encantó el lugar muy limpio .. lo único es que no tiene parqueo personal….te piden un depósito cuando llega . Según la devolución dura 3 5 Días. Sin Duda me volvería a quedar..
2024년 2월에 2박 숙박함
답변 제공: management 님, 2024년 2월 12일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.

8/10 - 좋아요

Hortence

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
safety
2024년 2월에 2박 숙박함
답변 제공: management 님, 2024년 2월 12일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please reach out to us at the hotel if you have any questions or concerns.

6/10 - 괜찮아요

Melissa

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like marijuana my whole stay . Rooms were not as clean
2023년 12월에 2박 숙박함
답변 제공: management 님, 2024년 2월 12일
Thank you for your feedback. I sincerely apologize about the odor in the room and that the room was not cleaned properly. We have already used this situation as a training moment to prevent this from happening in the future. Please reach out to us at the hotel if you have any questions or concerns.

10/10 - 훌륭해요

tyler

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
None
2024년 2월에 1박 숙박함
답변 제공: management 님, 2024년 2월 12일
Thank you for your feedback. We are very pleased that you enjoyed your stay with us. Please come back and stay with us again. We would love to have you back.