실내 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자
예약 가능 여부 확인

그랜드 호텔 노르망디 바이 CW 호텔 컬렉션 여행 후기

4 out of 5
그랜드 호텔 노르망디 바이 CW 호텔 컬렉션
Hoefijzerlaan 37, Bruges

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 357개 이용 후기 중 231개" "
평점 8 - 좋아요. 357개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 357개 이용 후기 중 20개" "
평점 4 - 별로예요. 357개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 357개 이용 후기 중 6개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jack

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 11일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Lynne Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful. Room was comfy. Hotel is walking distance from the main tourist area. Excellent
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 5일
Dear guestHow nice to hear that you enjoyed your stay! Your kind words about our staff, our rooms and our location are much appreciated. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

BIQI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a nice small hotel, I like the location and the staffs there are very friendly. Their breakfast buffet was nice
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 3일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the best time, booking multiple rooms for a family birthday celebration. The hotel is in a great location, very close to town, but far enough away to not hear any noise. The staff were all amazing, incredibly helpful and friendly; a real asset to the hotel. The breakfast was brilliant, a great selection and delicious. We stayed in the romantic style rooms and they def had the wow factor. Would definitely stay here again and loved Bruge in general.
2024년 3월에 3박 숙박함
답변 제공: Amber 님, 2024년 3월 27일
Dear guestThank you so much for all your kind words. I will definitely share them with our whole team. We're all very glad to hear that you and your family enjoyed your stay at our hotel. We would love to welcome you back in the future!Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

SALOMON

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente!! Tranquillo, limpio y lindo. Ceca d e todo lo de visitar y eñmdesyino delicioso
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 21일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

caroline

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quaint hitel with lots of personal touches.eg. real china and crystal glasses at breakfast, chocolates on check out. Near to lots of restaurants
2024년 3월에 4박 숙박함
답변 제공: Amber 님, 2024년 3월 17일
Dear guestHow nice to hear that you enjoyed your stay! Your kind words are much appreciated. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Fiore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hotel, personnel super sympa bien placé et bon petit déjeuner. Je recommande.
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 4일
Chère cliente, cher clientNous sommes ravis d'apprendre que vous avez apprécié votre séjour ! Vos paroles aimables sur notre personnel et notre petit-déjeuner sont très appréciées. Nous espérons vous accueillir à nouveau dans notre hôtel à l'avenir.CordialementGrand Hotel Normandy

10/10 - 훌륭해요

Nuria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personal muy amable, el chico de la recepción nos habló en español y fue muy simpático. El desayuno muy variado y muy bueno. Las camas son grandes y comodas. Todo muy limpio. El baño moderno, impecable. Volvería, sin duda
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 2월 14일
Dear guestHow nice to hear that you enjoyed your stay! Your kind words about our staff, our breakfast and our rooms are much appreciated. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

ARIJIT 님, Berlin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice charming place 10-15 m away from old town
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 20일
Dear guestHow nice to hear that you enjoyed your stay! Your kind words about our location are much appreciated. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

6/10 - 괜찮아요

Niccolo'

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A nice hotel, but I unfortunately had to change 3 different rooms: the first the window wouldn’t change properly; and the second one didn’t have heating in the bathroom. My final room was very nice.
2024년 1월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 20일
Dear guestAs a team, we strive to offer a pleasant stay to all our guests. We are sorry to hear that your stay did not fully meet your expectations due to problems in multiple rooms. We appreciate your feedback and are glad to hear that you liked the third room.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Caroline

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 16일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

4/10 - 별로예요

Tjum

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We have stayed in two different rooms. The rooms were both dirty (stains on the sheets, pillows, coffee mugs and tables). There was no ventilation in the bathroom, so there was mold in the room. The shower water was cold one morning (not very pleasant). In the hotel lobby and the hallways was a bad smell, like from a drain. It was too hot everywhere in the hotel. The lift was very old and we had the feeling it could break down every second. Overall the staff was very helpful and friendly, but a lady at the breakfast was very rude, because she thought we hadn’t reserved for the breakfast (but we did, the day before) and wanted to make that clear by shouting it. We gave everything back as feedback to the staff, hope they’ll improve in the future. The swimming pool, gym and lobby were nice. Overall it shouldn’t be a 4 star hotel and it is too pricy for what you experience in this hotel.
2024년 1월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 15일
Dear guestAs a team, we strive to offer a pleasant stay to all our guests. We are sorry to hear that your stay did not fully meet your expectations. We appreciate your feedback. Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Gary

2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 15일
Dear guestHow nice to hear that you enjoyed your stay! Your kind words are much appreciated. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Ariadna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Ellie

2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Zahra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely stay at the hotel. It was close to the main area, just a 10 minute walk to the square. Raman at reception was so lovely and helped me a lot with my baby - washing bottles and generally paying extra attention to us. It was very helpful. The rooms were clean and comfortable- we had a random pillar in the middle which affected the view of the tv but apart from that it was good. There isn’t a phone in the room which made it quite difficult to contact reception - they gave a mobile number but it was quite difficult to always reach someone. Overall a 9/10 stay in Bruges.
2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestHow nice to hear that you enjoyed your stay! Your kind words about our colleague Rawan are much appreciated. We appreciate your feedback and hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Cesar

2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

6/10 - 괜찮아요

Anna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It’s was an ok hotel. It wasn’t a good value for money. When we arrived in our room, we found a dirty coffee cup, unemptied bin and used soap bar in the bathroom. The staff were very apologetic however this wasn’t the level of service you’d expect from a 4* property. It’s unlikely we’d stay there again.
2023년 12월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestAs a team, we strive to offer a pleasant stay to all our guests. We are sorry to hear that your stay did not fully meet your expectations. We appreciate your feedback. Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Marta

2023년 12월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Erling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

2/10 - 너무 별로예요

Maria

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in room 141, it had the tiniest of bathrooms, more like a cupboard. Very impractical and uncomfortable. No hooks to hang a bath towel. You had to place it on the floor or on the toilet. No shelving, for toiletries either. No mirror in the bedroom. When we left the receptionist asked if we had a good stay, we told her about our issues, which she responded. Next time you stay ask for a room with a bigger bathroom.
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2023년 12월 8일
Dear MadameThank you for reviewing our hotel. As a team, we strive to offer a pleasant stay to all our guests. We are sorry to hear that you didn't like your bathroom which ruined your stay. At check-out, I just wanted to help you by suggesting that if you were to stay with us again, you could ask us to reserve you a room with a bigger bathroom. There was no intention of blaming you for "choosing the wrong room" in any way. I wanted to assure you that we would give you a better bathroom next time to better your experience. Kind regardsGrand Hotel Normandy****

10/10 - 훌륭해요

José María

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2023년 12월 8일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Catherine

2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 5일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Sebastian 님, Noervenich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top Service Schönes Frühstück Schöner Pool Wir kommen auf jeden fall wieder
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2023년 12월 6일
Lieber GastVielen Dank für das Teilen für Ihre positive Erfahrung hier im Hotel. Unser Team ist glücklich, dass Sie den Aufenthalt hier bei uns genießen konnten. Wir hoffen, dass wir sie nochmal willkommen heißen können, hier in unserem Hotel.Mit freundlichen Grüßen Grand Hotel Normandy

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
personnel tres gentil
2023년 11월에 1박 숙박함
답변 제공: Amber 님, 2023년 12월 6일
Chère cliente, cher clientNous vous remercions de nous avoir fait part de votre expérience positive. Notre équipe est heureuse d'apprendre que vous avez apprécié votre séjour ! Nous espérons vous accueillir à nouveau dans notre hôtel à l'avenir.CordialementGrand Hotel Normandy

2/10 - 너무 별로예요

luxme

2023년 11월에 3박 숙박함
답변 제공: Amber 님, 2023년 12월 6일
Dear guestAs a team, we strive to offer a pleasant stay to all our guests. We are sorry to hear that your stay did not fully meet your expectations. Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Norman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm welcome, All staff absolutely lovely.
2023년 11월에 2박 숙박함
답변 제공: Amber 님, 2023년 12월 4일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were so friendly and helpful hotel good walking distance from everything.
2023년 11월에 2박 숙박함
답변 제공: Amber 님, 2023년 12월 4일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Kelly

2023년 11월에 1박 숙박함
답변 제공: Amber 님, 2023년 11월 27일
Dear guestHow nice to hear that you enjoyed your stay! We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Marloes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schoon hotel, prima ontbijt, alles in de buurt, top personeel. toegankelijk met een baby
2023년 11월에 2박 숙박함
답변 제공: Amber 님, 2023년 11월 27일
Beste gastBedankt voor het delen van uw positieve ervaring. Ons team is blij te mogen vernemen dat u genoten heeft van uw verblijf! Wij hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel.Met vriendelijke groetenGrand Hotel Normandy

10/10 - 훌륭해요

hamid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 11월 9일
Dear GuestHow nice to hear that you enjoyed your stay! We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Frankie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love Bruges
The hotel was lovey and comfortable. The breakfast had plenty to choose from. The staff were very helpful and great at recommending places to visit and eat. Pool was a nice touch.
2023년 10월에 3박 숙박함
답변 제공: Amber 님, 2023년 11월 9일
Dear guestThank you for your lovely words about our breakfast, our staff and our pool. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Adriana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for a walking trip in Brugge-10/10 for the amazing breakfast and the most helpful staff you will ever meet(Amber and Omar to name just two)
2023년 10월에 3박 숙박함
답변 제공: Amber 님, 2023년 11월 9일
Dear guestThank you for your lovely words about our location and our breakfast. Your words of praise for our colleagues Amber and Omar are much appreciated. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 11월 9일
Dear guestHow nice to hear that you enjoyed your stay! We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Debbie

2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 11월 27일
Dear guestHow nice to hear that you enjoyed your stay! We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Juan Carlos Peniche

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena Bueno el servicio. Y la ubicación es bastante buena, esta a 15 minutos del Campanario y a 17 minutos de la estación de tren caminando.
2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 10월 20일
Dear GuestThank you for your positive review.We're so glad to hear that your enjoyed your stay and we hope to welcome you back in the future!Kind regardsGrand Hotel Normandy****

8/10 - 좋아요

Amelia

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 10월 16일
Dear guestHow nice to hear that you enjoyed your stay! We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Georgelaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great. Rooms were conformable. No complaints. The lounge and dining prices were high. That's Bruges. A fairytale land and you pay for it.
2023년 9월에 2박 숙박함
답변 제공: Amber 님, 2023년 10월 16일
Dear guestThank you for your lovely words about our staff and our rooms. We're sorry to hear that you found our prices to be on the higher end. We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Dieter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 10월 16일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Jaime

2023년 10월에 2박 숙박함
답변 제공: Amber 님, 2023년 11월 9일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Frederik

2023년 10월에 1박 숙박함
답변 제공: Amber 님, 2023년 10월 16일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

6/10 - 괜찮아요

Haley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m sure the rate was typical for the area, but it felt like a very high price for how small our room was. We had some problems with the shower door not latching very well, resulting in water from the shower getting on the bathroom floor. Our main issue however was bugs. Again this could be typical for the area, but we had a lot of bugs in our room! A spider, mosquitoes, gnats, a housefly…we noticed that there was a tub of water on top of the dresser in our room and weren’t sure if that was partly to blame or if it was somehow supposed to help with the problem. Regardless, it definitely wasn’t our most peaceful stay. One of the bugs even landed in my full wine glass! The staff were friendly but overall this hotel was the worst out of the seven we stayed in throughout our trip.
답변 제공: Amber 님, 2023년 10월 10일
Dear guestAs a team, we strive to offer a pleasant stay to all our guests. We are sorry to hear that your stay did not fully meet your expectations. If the window was left open, the posibility of bugs in the room is quite high. If this was already the case when you entered your room, we deeply apologize for this as this doesn't show the image we stand for. We appreciate your feedback. Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Marcia

2023년 10월에 3박 숙박함
답변 제공: Amber 님, 2023년 10월 16일
Dear guestHow nice to hear that you enjoyed your stay! We hope to welcome you again to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Roberto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Amber 님, 2023년 10월 6일
Dear guestThank you for taking your time to review our hotel! We're glad to hear that you enjoyed your stay. Our team hopes to welcome you back in the future!Kind regardsGrand Hotel Normandy****

10/10 - 훌륭해요

Maite

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Amber 님, 2023년 11월 9일
Dear guestThank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

8/10 - 좋아요

Karol

2023년 9월에 1박 숙박함
답변 제공: Morgane 님, 2023년 10월 6일
Dear Karol, We thank you for taking the time to review our hotel! We're happy to hear you enjoyed your stay and hope we can maybe welcome you back in the future! Kind regardsGrand Hotel Normandy****

8/10 - 좋아요

Manuela Inge

연인과의 여행
The communal areas were pleasant and open, swimming pool and gym were clean and had a pleasant atmosphere. The breakfast was exceptionally good and the staff were helpful, friendly and professional. We stayed in the economy room which was very small and had no shelving for clothes. The bathroom was well fitted out and more spacious but some of the fittings were loose and the shower door let out water from the shower enclosure. Altogether though a pleasant stay with just a short walk from the town centre.
2023년 9월에 4박 숙박함
답변 제공: Morgane 님, 2023년 9월 30일
Dear Manuela Inge, Thank you for taking the time to review our hotel. We're happy to hear you enjoyed your stay! We thank you for the feedback regarding the room and will check these matters with our technician. We hope we can maybe welcome you back in the future!Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Asher

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect!
2023년 9월에 2박 숙박함
답변 제공: Morgane 님, 2023년 9월 30일
Dear Asher,Thank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy

10/10 - 훌륭해요

Selahattin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Morgane 님, 2023년 9월 30일
Dear Selahattin, Thank you for sharing your positive experience. Our team is happy to learn that you enjoyed your stay! We hope to welcome you back to our hotel in the future.Kind regardsGrand Hotel Normandy