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윈게이트 바이 윈덤 벤턴빌 아칸소 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 벤턴빌 아칸소
7400 Sw Old Farm Blvd, Bentonville, AR

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 527개" "
평점 8 - 좋아요. 1006개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 102개" "
평점 4 - 별로예요. 1006개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 33개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were flying out of the airport it was perfect. Less than 5 minutes and they dropped us off at the door. Will definitely stay there again.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

donnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 20일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Rebekah 님, Lebanon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is close to airport and a little out of town, so we had to drive to find a restaurant for dinner. But it was clean, quiet, rooms good size, we enjoyed the hot tub and the breakfast was good.
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 17일
Thank you for staying with us. We appreciate your feedback and are glad you enjoyed your stay.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 14일
Thank you for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Deborah

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom was dirty and soap and shampoo needed refilled
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 12일
Thank you for staying with us. We apologize for the condition of your bathroom upon check-in. We will certainly address the issue with our housekeeping staff. We also appreciate the feedback.

10/10 - 훌륭해요

Christie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New and clean but absolutely nothing in area that’s walking distance. Hotel does have shuttle that will take you into town for cheaper than Uber
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 6일
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 - 훌륭해요

Leah

좋아요: 청결 상태, 직원 및 서비스
Needed a place to stay close to the airport for an early morning flight. It was perfect and they had breakfast items early and fresh coffee. Made my day! Front desk was friendly and check in was fast.
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 4월 5일
Thank you for staying with us. We greatly appreciate your feedback.

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place returning customer
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 5일
Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Elie

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 5일
Thank you for staying with us. We appreciate your feedback.

8/10 - 좋아요

Dana

연인과의 여행
Hotel has no water, hope it’s on soon or I will ask for a refund.
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 3일
We apologize for the inconvenience. The main water line for the city of Bentonville collapsed last night. Water service was restored to the hotel within an hour.

2/10 - 너무 별로예요

Alicia

아이를 동반한 가족 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
They have bed bugs and still charged us for our 5 rooms. The 5 rooms were supposed to all be $115 through Expedia however once we checked it only 3 rooms were $115 another one I was charged $125 and the another one was $140. All 5 rooms were the exact same room on the same floor. Whenever we found the bed bugs the hotel maintenance men and housekeeper said yep that’s bed bugs for sure and said they would notify the manager. The manager said that’s weird that’s never happened here before. We should have received a refund. I did not have the time to argue with him as my family and I were on the way to a funeral. We will never stay in a Wyndham hotel again anywhere. Not only are we out of over $500 on the rooms but at least $1000 or more in all of our belongings that we had to throw away.
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 30일
I would like to clarify. Regarding the room rates, you booked these rooms through Expedia and the rate per room is based on what you agreed to with Expedia at the time of your booking. The hotel has no control over the rates guests pay when booking through a third party. Secondly, you reported finding a single insect on the bed. When maintenance arrived to confirm, the guests were sitting on the bed with the insect on the bed. There were not several bugs as you've indicated. You also stated that if there was a bug in one room then there were bugs in the other rooms as well. The manager also informed you that she would not make any decision on refunds until a certified pest control agent came and inspected the rooms. After inspection, the pest control agent reported that he did not find any insects, nor, did he find any evidence that there were bed bugs in any of the rooms.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 30일
Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Gerry

출장 여행
No one ever indicated that not only was it isolated but they offer NO ASSISTANCE with shuttle services or anything else. There is no restaurant service within or even nearby. Cab services cost as much as a car rental
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 29일
Thank you for staying with us. Our shuttle service is for drop off and pick up to the airport. We do not travel to surrounding communities to pick up guests and bring them to the hotel which is why you needed cab services. While we are isolated with our location, there are several food delivery options available to hotel guests.

8/10 - 좋아요

David 님, St Augusta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place set Off from most everything. Food 10 minutes away which is no big deal just beware
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 30일
Thank you for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 27일
Thank you for staying with us. We apologize that your stay did not measure up to your expectations. Please let us know where we can improve so we may provide the best service possible to our guests.

10/10 - 훌륭해요

Roger

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff (helpful). Nice room, great breakfast
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 18일
Thank you for staying with us. We appreciate your feedback!

8/10 - 좋아요

Logan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: George 님, 2024년 3월 17일
Thank you for staying with us.

10/10 - 훌륭해요

Chantel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice and quiet and clean. There was a Dollar General nearby and it was near the airport. To dine you had to drive at least 15 - 20 minutes back into town, but other than that, it was a very nice place. We would stay there again!
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 16일
Thank you for staying with us. We greatly appreciate your feedback.

8/10 - 좋아요

EDUARDO

2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 4월 3일
thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

8/10 - 좋아요

Jennifer

2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 30일
Thank you for staying with us. We appreciate your feedback!

8/10 - 좋아요

Lawrence

2024년 3월에 3박 숙박함
답변 제공: George 님, 2024년 3월 30일
Thank you for staying with us. We appreciate your feedback.

4/10 - 별로예요

Allison

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice, rooms were clean. Out of town not much traffic. The breakfast was wonderful. Would stay there again.
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Dara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Appears to be newly renovated, good breakfast. Everything very clean
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate the feedback!

8/10 - 좋아요

Charles

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
proximity to the airport is excellent , along with car storage and shuttle service.
2024년 2월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태
Great service
2024년 2월에 2박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Alma 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Erica

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathtub in my room looked like someone attempted to PAINT it white and then realize, it was a bad idea. There was a used washcloth hanging on the shower curtain rod. The “housekeeper” had the nerve to leave a note: “Enjoy your stay.” Uneven flooring made me feel drunk. Note a good stay. Transportation didn’t pick me up as promised from the airport.
2024년 2월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
We apologize that your stay with us did not meet your expectations. We strive to provide the best service possible. If you had notified the front desk of the room's status, he/she would have certainly moved you to a different room. Our shuttle service is on demand so you would need to call from the airport when you were ready to be picked up. We apologize for any confusion and/or inconvenience.

10/10 - 훌륭해요

Julie

2024년 2월에 1박 숙박함
답변 제공: George 님, 2024년 3월 20일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reason they didn’t get all 5 stars is because the rooms fridge was left unplugged. There was water in the floor that we had to mop up. We got excellent customer service when I went down to ask for a toothbrush and paste since our airline didn’t have our luggage. She apologized for the wet floor. The other issue was when we headed to breakfast I almost stepped into the broken elevator. If I hadn’t looked down, I would have fallen into the elevator about 1.5 foot down. The door was wide open. No visible signs it was broken. My husband a chair in front of it and we told the front desk person. When we went back to the room they had put red tape across the elevator door.
2024년 2월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We apologize for the inconveniences you experienced. We were unaware of the elevator situation until you brought it to the attention of the front desk, upon which our maintenance crew was notified and the elevator taped off.

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and clean. Breakfast was great. Staff friendly
2024년 2월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Marsha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a hotel near the XNA (Fayetteville) airport. My flight got in at midnight. A staffer was there to check me in at about 12:30. It is neat and clean, easy parking, and they serve a buffet breakfast from 5 am to 9 am. They have coffee and tea in the room Very comfortable.
2024년 2월에 1박 숙박함
답변 제공: George 님, 2024년 3월 13일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you for choosing Wyndham!

10/10 - 훌륭해요

luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was nice
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you for choosing Wyndham!

10/10 - 훌륭해요

Changqing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like it is 3 minutes shuttle to the airport
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you for choosing Wyndham!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Thank you for choosing Wyndham! We hope to see you again soon!

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for one night it was very acceptable
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Thank you for choosing Wyndham! We hope to see you again soon!

8/10 - 좋아요

Vernon

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you for choosing Wyndham!

10/10 - 훌륭해요

Elizabeth

좋아요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for choosing Wyndham! We hope to see you again soon!

8/10 - 좋아요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for choosing Wyndham! We hope to see you again soon!

8/10 - 좋아요

Robin

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for choosing Wyndham! We hope to see you again soon!

10/10 - 훌륭해요

CAROLYN 님, Bella Vista

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for choosing Wyndham! We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Mediocre.
The people were friendly. But the room was weird - and it was even an upgrade. But it was just barely ok and didn’t even come close to wowing me. I requested a 4AM shuttle to the airport twice (once online and once on the phone) and said that was fine but when I arrived and checked in they said they were booked? Also there was no coffee pot to even brew coffee which we desperately needed at 4am. Other than that it was just ok.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for your review. We sign our shuttles up at CHECK IN. Not before. So if the check in person wasn't told then you wouldn't have gotten on the shuttle list. We schedule our shuttles the night before by room number. So we couldn't have added you prior. I apologize for the inconvenience.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Enjoyable
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Thank you for choosing Wyndham! We hope to see you again!

10/10 - 훌륭해요

Jared

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Thank you for choosing Wyndham! We hope to see you again!

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is the only hotel located close to XNA airport. Desk staff was friendly and efficient. They also offer to let you keep your car on their lot and shuttle you to and from airport . Which was convenient in the snowy weather not to have to drive. The shuttle attendees were not talkative or as friendly as the desk and other employees on premises but did their job effectively.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Thank you for choosing Wyndham! We hope to see you again!

2/10 - 너무 별로예요

Laura

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lack of concern that I was injured while at the hotel due to faulty items in the room. Pillows were TINY and not standard size. Items available for breakfast were subpar unless you like to only eat bread/heavy carbs, there was no fruit or other healthier options available. The Internet went out for several hours, which wouldn't have been an issue except that I was in the middle of a very important virtual business call. I have stayed at some lesser quality (1 and 2 star hotels) that were nicer than this one.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Thank you for choosing Wyndham!

10/10 - 훌륭해요

Joyce

2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 13일
Thank you for choosing Wyndham!

8/10 - 좋아요

Ellen

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Thank you for choosing Wyndham! We hope to see you again!