숙박 시설의 전망
예약 가능 여부 확인

카폭 호텔 여행 후기

4 out of 5
카폭 호텔
16-18 Cotton Hill St Clair, Port of Spain, Trinidad

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 836개 이용 후기 중 293개" "
평점 8 - 좋아요. 836개 이용 후기 중 343개" "
평점 6 - 괜찮아요. 836개 이용 후기 중 135개" "
평점 4 - 별로예요. 836개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 836개 이용 후기 중 19개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

NICOLE 님, SAN FERNANDO

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room was basic...but it did the job..the breakfast and restaurants was excellent...staff service is very high..that is why i always stay here
2024년 4월에 1박 숙박함
답변 제공: Marketing 님, 2024년 4월 23일
Thank you for your rating and feedback. We are delighted that you enjoyed your stay with us, especially our staff. We have noted your concern regarding the room. You booked our standard queen room, may we suggest booking our standard king or superior king room on your next visit?We hope to host you again.

6/10 - 괜찮아요

Leslie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I liked that it was walking distance from most things we wanted t do
2024년 4월에 5박 숙박함
답변 제공: Marketing 님, 2024년 4월 16일
Thank you for your rating and feedback, especially on our location. We are happy that you enjoyed your stay.We hope to host you again.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great... Breakfast was fantastic....
2024년 4월에 1박 숙박함
답변 제공: Marketing 님, 2024년 4월 16일
Thank you for your rating and feedback, especially on our breakfast in Tiki Village. We are happy that you enjoyed your stay.We hope to host you again.

6/10 - 괜찮아요

Sydney

출장 여행
Room and bath were below average
2024년 4월에 3박 숙박함
답변 제공: Marketing 님, 2024년 4월 16일
Thank you for your rating and feedback, especially on our room and bathroom. May we request further information? May we also suggest, that if you have any issues when staying at our hotel, don't hesitate to get in touch with our Front Desk, they would be happy to assist.We hope to host you again.

8/10 - 좋아요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very efficient and supportive team and the location is excellent for both business and shopping areas
2024년 4월에 1박 숙박함
답변 제공: Marketing 님, 2024년 4월 16일
Thank you for your rating and feedback, especially on our location and team. We are happy that you enjoyed your stay.We hope to host you again.

6/10 - 괜찮아요

bridget

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Overall the stay was standard. Breakfast option was nice.
2024년 3월에 2박 숙박함
답변 제공: Marketing 님, 2024년 4월 8일
Thank you for your rating and feedback. We love that you enjoyed our breakfast and hope to host you again.

8/10 - 좋아요

Damian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i liked the friendliness of the staff. The hotel was very clean. Nice family environment.
2024년 3월에 1박 숙박함
답변 제공: Marketing 님, 2024년 4월 5일
Thank you for taking the time to rate us and give feedback. We are delighted that you enjoyed your stay, especially the friendliness of our staff.We hope to host you again.

8/10 - 좋아요

Davita

2024년 3월에 1박 숙박함
답변 제공: Marketing 님, 2024년 4월 23일
Hi Davita, thank you for your rating. We are delighted you enjoyed your stay.We hope to host you again.

10/10 - 훌륭해요

OLIVER 님, BROOKLYN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in the middle of life, it is very convenient, and practical..location ..location The area is peaceful and the staff are pleasant. This rooms ..bathroom.. sheets ..clean..This location is Traditional..and Trini.. lovely stay. Thank you.
2024년 3월에 2박 숙박함
답변 제공: Marketing 님, 2024년 3월 15일
Thank you for taking the time to rate us and give us feedback, especially on our location and staff! We are elated you enjoyed your stay with us and look forward to hosting you again.

4/10 - 별로예요

Judith

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
I like the location of the property. I did not like the room. It is too old, small and bathroom shower drain was clogged and not draining well. Mentioned twice to front desk and saw no change. Room key kept malfunctioning and had to keep asking for a new one. I love the pool and shower area and the grounds. Staff in dining area for breakfast were very nice. I would not stay in room 393 ever or would recommend. Don't like facing the back of the hotel.
2024년 3월에 4박 숙박함
답변 제공: Marketing 님, 2024년 3월 15일
Thank you for taking the time to rate us and give feedback. We have noted your concerns regarding your room, sadly we do not have any records of your issues during this stay. We will forward your concerns to our Engineering Department for them to review the issues you have mentioned. Thank you once again for taking the time to inform us of the room issues. Concerning the room type, you booked our Standard Queen Room, which faces the back of the hotel, May we suggest that you book a Standard King Room, which faces the front of the hotel, and has a city view? On your previous stay, you booked the Standard Queen and were given a complimentary upgrade, however, we are unable to guarantee a complimentary upgrade when you stay at our hotel. Once again thank you for taking the time to rate us and give us feedback. We are sorry that you did not have the experience you expected during your stay. Should you have any issues, please do not hesitate to request to speak with our Manager on duty or you can use the in-house review here on Expedia. Thank you.

8/10 - 좋아요

Norva 님, Santa Flora

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location, good dining options. Enjoyable experience
2024년 3월에 1박 숙박함
답변 제공: Marketing 님, 2024년 3월 12일
Thank you for your rating and feedback. We are elated that you enjoyed your stay, including our location and dining options. We hope to host you again

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice pool and Koi fish pond. Had a great meal nearby at Creole Kitchen. Few minutes walk from Magnificent 7 sights. Take caution when crossing streets…traffic can be a bit risky at times.
2024년 3월에 1박 숙박함
답변 제공: Marketing 님, 2024년 3월 12일
Thank you for your rating and feedback, especially regarding our location, pool and Koi pond. We have noted your traffic concern and would like to use this opportunity to remind guests to cross at the pedestrian crossing in several places around Queen's Park Savannah. We are happy that you enjoyed your stay, and we hope to host you again

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms well maintained
2024년 2월에 6박 숙박함
답변 제공: Marketing 님, 2024년 3월 12일
Thank you for your rating and feedback on our rooms. We hope to host you again.

2/10 - 너무 별로예요

Greta

2024년 2월에 2박 숙박함
답변 제공: Marketing 님, 2024년 3월 26일
Thank you for taking the time to rate us. We have noted your 1-star rating. We are truly sorry that your stay did not match your expectations. We hope that you will let us know what issues you encountered during your stay. We hope for the opportunity to host you again in the future.

10/10 - 훌륭해요

Suzette 님, San Fernando

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception was lovely, the restaurant staff was polite and accommodating.
2024년 2월에 1박 숙박함
답변 제공: Marketing 님, 2024년 3월 12일
Thank you for your rating and feedback, especially regarding our Front Office and Restaurant Staff. We hope to host you again

10/10 - 훌륭해요

JAVEAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is great, allowing you to be close to all the action at the Savannah. Every single staff member I encountered was helpful and friendly. Room and amenities were decent and I have no complaints in that regards. The only negative was the poor breakfast options. But again the staff were helpful and at least willing to acquiesce small requests.
2024년 2월에 2박 숙박함
답변 제공: Marketing 님, 2024년 3월 12일
Thank you for your rating and feedback, especially on our location, staff and rooms. We have noted your concerns regarding breakfast and will forward them to our team. We hope to host you again

10/10 - 훌륭해요

Tawana

2024년 2월에 2박 숙박함
답변 제공: Marketing 님, 2024년 3월 26일
Thank you for taking the time to rate us. We are elated to see your 5-star review and hope to host you again.

8/10 - 좋아요

Marc Anthony 님, Georgetown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a short stay but everything was good
2024년 2월에 1박 숙박함
답변 제공: Marketing 님, 2024년 2월 9일
Thank you for your rating. We are elated that you enjoyed your stay with us and look forward to hosting you again.

8/10 - 좋아요

Nigel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strategically located to the Queens Park Savannah carnival venues. A beautiful restaurant for fine dining.
2024년 2월에 1박 숙박함
답변 제공: Marketing 님, 2024년 2월 9일
Thank you for taking the time to rate us and give feedback, especially on our location and Tiki Village Restaurant.We hope to host you again.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel!
2024년 2월에 2박 숙박함
답변 제공: Marketing 님, 2024년 2월 9일
Thank you for your rating and comments. We are elated that you enjoyed your stay with us and hope to host you again.

8/10 - 좋아요

Venita

2024년 1월에 2박 숙박함
답변 제공: Marketing 님, 2024년 3월 26일
Thank you for taking the time to rate us. We are elated to see your 4-star rating and hope to host you again.

8/10 - 좋아요

fazila 님, Jersey city

좋아요: 청결 상태, 직원 및 서비스
Stay at kapok very good
2024년 1월에 1박 숙박함

8/10 - 좋아요

Linford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kapok hotel is a lovely hotel without being pretentious. In my opinion it’s the best located hotel in Port of Spain. The rooms are spacious and well appointed and the staff is friendly and courteous. Further, the rates are moderate. The local breakfast served is divine.
2024년 1월에 1박 숙박함
답변 제공: Marketing 님, 2024년 1월 26일
Thank you for your rating and feedback. We are happy that you enjoyed your stay with us and look forward to hosting you again!

8/10 - 좋아요

Kandice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Marketing 님, 2024년 1월 26일
Thank you for your rating. We are truly happy that you enjoyed your stay, and look forward to hosting you again!

10/10 - 훌륭해요

FAWZIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet & comfortable room, friendly & helpful staff, who went out of their way to accommodate my requests. Good views on all sides of the building, although facing the Savannah will always be exceptional. Good dining options from top floor restaurant (with fantastic views over Port of Spain), to the cafe on the ground floor. Will stay again & again.
2024년 1월에 1박 숙박함
답변 제공: Marketing 님, 2024년 1월 26일
Thank you for your rating and feedback. We are truly happy that you enjoyed your stay, and look forward to hosting you on your next visit!

10/10 - 훌륭해요

Chuma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very efficient and friendly.
2024년 1월에 2박 숙박함
답변 제공: Marketing 님, 2024년 1월 15일
Thank you for your rating and feedback. We are delighted that you enjoyed your stay and hope to host you again.

10/10 - 훌륭해요

glenness

2024년 1월에 2박 숙박함
답변 제공: Marketing 님, 2024년 1월 26일
Thank you for your rating. We are truly happy that you enjoyed your stay, and look forward to hosting you again!

4/10 - 별로예요

Josanne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Marketing 님, 2024년 1월 26일
Thank you for your rating. We are truly happy that you enjoyed your stay, and look forward to hosting you again!

10/10 - 훌륭해요

Dexter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marketing 님, 2024년 1월 12일
Thank you for your rating! We are elated that you enjoyed your stay and look forward to hosting you again!

6/10 - 괜찮아요

Christopher

단체 여행
2023년 12월에 1박 숙박함
답변 제공: Marketing 님, 2024년 1월 12일
Thank you for taking the time to rate us. We hope to host you again

8/10 - 좋아요

mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marketing 님, 2024년 1월 26일
Thank you for your rating. We are truly happy that you enjoyed your stay, and look forward to hosting you again!

8/10 - 좋아요

KIVON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Marketing 님, 2024년 2월 9일
Thank you for your rating. We are delighted that you enjoyed your stay with us, and hope to host you again.

8/10 - 좋아요

Kareem

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Marketing 님, 2024년 1월 12일
Thank you for your rating, we are elated that you enjoyed your stay. We look forward to hosting you again.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine. Handy for the zoo and botanical gardens.
1 a.m. booking and 1.40 a.m. check-in due to a cancelled flight, so it was a big relief to get a room and checked in quickly.
2023년 12월에 1박 숙박함
답변 제공: Marketing 님, 2023년 12월 27일
Thank you for taking the time to rate us and give us your feedback. We are delighted you enjoyed your stay and look forward to hosting you again.

10/10 - 훌륭해요

Gemma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Choose to stay at the Kapok Hotel for an event I attended. It was my first experience but a really good one. The staff is fantastic. From the parking attendant to the wait staff, everyone was welcoming and accommodating. The food and drinks exceptional. I experienced a high standard of service...Overall, great place to stay!
2023년 12월에 1박 숙박함
답변 제공: BCozier 님, 2023년 12월 19일
Hi Gemma, we are glad you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Kapok Hotel.

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Marketing 님, 2023년 12월 12일
Thank you for taking the time to rate us. We are elated that you enjoyed your stay, and look forward to hosting you again.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is centrally located and it is within a short distance of a shopping center. It is also close to transportation. I highly recommend this property for its location and easy access to food and shopping.
2023년 12월에 4박 숙박함
답변 제공: Marketing 님, 2023년 12월 12일
Thank you for your rating and feedback. We are elated that you enjoyed your stay and look forward to hosting you again.

10/10 - 훌륭해요

Aaliyah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed several times - love the ambience and breakfast selections. The only issue is that you barely get hot water in the shower on evenings mainly - I assumed it may be because more people are using it then. Overall though - nice hotel & will always do it once home in my country.
답변 제공: Marketing 님, 2024년 2월 9일
Thank you for your rating and feedback. We have noted your concern regarding the hot water and will forward the information to our Engineering team. We hope that this does not deter you from visiting us again.

10/10 - 훌륭해요

Emelda

연인과의 여행
좋아요: 편의 시설/서비스
NA
2023년 12월에 1박 숙박함
답변 제공: Marketing 님, 2023년 12월 8일
Thank you for your rating. We are elated that you enjoyed your stay and look forward to hosting you again!

8/10 - 좋아요

LAL CHOWDHARY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lost n Found
this time i got the room 589 its on right side of hotel all was good only generator noise was terrible as i dont use AC so nxt time i would like my room to be on left side facing pool will be gr8 ,Rest i left my v expensive toothpaste which i didn't got back when i called hotel from airport they said they will let me know but no response till today
2023년 12월에 4박 숙박함
답변 제공: Marketing 님, 2023년 12월 12일
Thank you for taking the time to rate us and give feedback. We have noted that you usually stay in 589, a standard queen which overlooks the northern range. May we suggest that you book a standard king on your next visit? That overlooks the city and will not have the AC issue. Regarding your toothpaste, we apologise. Front Desk should have contacted you regarding this item.

6/10 - 괜찮아요

Norva 님, Santa Flora

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, good dining facilities. Room was a bit small for two persons, but very clean. Overall very good stay.
2023년 12월에 1박 숙박함
답변 제공: Marketing 님, 2023년 12월 12일
Thank you for taking the time to rate us and give feedback. We checked your reservation and noted that you booked a standard queen room. May we suggest a standard king for your next stay? This room is larger than our standard queen.We hope to host you again

10/10 - 훌륭해요

Harold 님, Silver Spring

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excellent
2023년 11월에 4박 숙박함
답변 제공: Marketing 님, 2023년 11월 17일
Thank you for taking the time to rate us and give feedback. We are elated that you enjoyed your stay and look forward to hosting you again.

8/10 - 좋아요

Edgar

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel looks old and needing reconditioning. Food is great and staff
2023년 11월에 4박 숙박함
답변 제공: Marketing 님, 2023년 11월 10일
Thank you for taking the time to rate us and give feedback. We are delighted to read that you enjoyed your stay, especially our staff and food. We have noted your concern regarding the rooms, and are planning on upgrading the facilities in the near future.We hope to host you again

8/10 - 좋아요

Shannon

2023년 10월에 3박 숙박함
답변 제공: Marketing 님, 2023년 12월 12일
Thank you for your rating. We are elated that you enjoyed your stay, and hope to host you again.

10/10 - 훌륭해요

Vladimir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I arrived early, before check in time. The guys at the lobby were fantastic. They were able to get me in a room soon after. Thanks!!
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 11월 10일
You are most welcome. We love that you had a great experience with us and look forward to hosting you again.

10/10 - 훌륭해요

Vladimir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 27일
Thank you for taking the time to rate us. We are elated that you enjoyed your stay and look forward to hosting you again.

2/10 - 너무 별로예요

Rojhat

2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 11월 15일
Thank you for taking the time to rate us. We have noted your 1star rating. Please let us know more about your experience. Once again thank you for your rating.

8/10 - 좋아요

TIFFNEY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Marketing 님, 2023년 11월 15일
Thank you for taking the time to rate us. We are delighted that you enjoyed your stay and look forward to hosting you again.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 23일
Thank you for taking the time to rate us. We are happy that you enjoyed your stay at Kapok Hotel and look forward to hosting you again

8/10 - 좋아요

Esteban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 11일
Thank you for your rating. We are elated that you enjoyed your stay with us. We hope to host you again