실내 수영장, 야외 수영장
예약 가능 여부 확인

시라간 팰리스 켐핀스키 여행 후기

5 out of 5
시라간 팰리스 켐핀스키
Ciragan Caddesi 32, Istanbul

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 446개 이용 후기 중 328개" "
평점 8 - 좋아요. 446개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 446개 이용 후기 중 21개" "
평점 4 - 별로예요. 446개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 446개 이용 후기 중 13개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

용섭

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
고급스러움의 끝판왕 최신식 호텔내부랑은 거리가 있지만 올드함으로 커버 신시가지는 어느 호텔이든 위치가 별로임
2018년 12월에 6박 숙박함
답변 제공: General Manager 님, 2018년 12월 18일
Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely,

10/10 - 훌륭해요

Nadim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel to stay in
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Ciragan Guest,Thank you very much for taking the time to share your great feedback following your recent visit.We are very happy to read your kind comment!Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely 5 star
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

4/10 - 별로예요

ABDULLA

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Çırağan Guest,Thank you for taking the time to share your rating, following your recent visit.On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry about your rating.Yours sincerely,Ralph Radtke

6/10 - 괜찮아요

Raffi

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was outdated. Had an exhaust smell from a kitchen.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Çırağan Guest, Thank you for taking the time to share your feedback, following your recent visit. On the other hand, we are sorry to hear your disappointments that you encountered during your stay, especially for the mentioned subject. As we pride ourselves on providing seamless guest experiences, we always aim to have consistency in maintaining this iconic property to enhance our services and quality. Regarding your feedback, Çırağan Palace Kempinski Istanbul is newly refreshing transformation with a redesign of its hotel building’s guestrooms and suites. This carefully curated project marks the beginning of an exciting new chapter for the iconic landmark property, as today’s travellers’ desire for an elegant, modern design is blended with the historic contemporary design that has made Çırağan Palace Kempinski the most talked-about hotel in the city of Istanbul. We are once again sorry to hear that we couldn’t meet your expectations overall. Herewith, we would like to thank you once more for your feedback. We wish you a nice day. Yours sincerely,Ralph Radtke

6/10 - 괜찮아요

Ali

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kahvaltı hiç uygun değilde bu otel için
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Turgut

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, excellent property
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff and facilities are impeccable. It is a pleasure to be in this hotel;
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was wonderful. staff and breakfast and every recommendation by the concierge team specially Simao!!!!
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

MARIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is amazing! And the restaurants inside are the best! Definitely I’ll come back!
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Abel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 1월 18일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mükemmel
Büyülü atmosfer, kaliteli hizmet. Herşey mükemmeldi. Hayatımda yaşadığım en iyi konaklamaydı. Herşey için teşekkürler.
2024년 1월에 1박 숙박함
답변 제공: Genel Müdür 님, 2024년 1월 16일
Sayın Misafirimiz,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımla,Ralph Radtke

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Maragrita

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place! Food and staff were excellent! Beautiful property full of history. My 6 year old loved it too!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 25일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Bakur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 14일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Wael

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Mirrakhmat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Expensive but good quality
Great place but no upgrade for gold members
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Çırağan Guest,Thank you for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your valuable comments with the relevant departments for investigation.Nevertheless, together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Juan Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Magnificent Property. Everything was Excellent
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 15일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 - 좋아요

Majid Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Review.
It is not necessary for the front desk representative to claim that they are “upgrading” us at the check in and then assign you a room on one of the lower levels next to rooms going through remodeling with the crew working all day. Unfortunately, this is becoming a common occurrence when hotels see the reservation through a “third party.”
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul.On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedback with the relevant department heads. Nevertheless, together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Thank you very much.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Nuriya 님, Waxhaw

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed at the hotel with my daughter we had such a lovely time! We chose a regular room but due to our Expedia gold membership we got an upgrade with the best room and a fantastic view! Hotel was luxurious, people were amazing, hospitality to the max! Must visit if you want to have a wonderful weekend in Istanbul! Definitely will come back.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Excellent hotel, with the perfect location. Our room was comfortable and had a balcony overlooking the palace with sunset view. The bed was truly comfortable and the amenities are really good. We tried two restaurants, the food was fabulous and the breakfast could not be better. Delicious with great variety. All areas are very beautiful, the swimming pool is good with a fantastic view over the river. Staff is attentive. We totally recommend this hotel and will definitely go back.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Leonidas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing accommodation. Highly recommender
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Hagop

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly employees
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Eeva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Kaveh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Impeccable in every way. Each stay here seems to get better and better. Highly recommended for service and facilities.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

NICOLLE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property! Great concierge service and wonderful hotel staff!
2023년 9월에 6박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 - 좋아요

실제 이용하신 고객

Lovely
The hotel was fabulous, great food, the staff couldn’t have been nicer even though quite a few didn’t speak English, the only downside was the noise from the weddings taking place at the hotel practically every night as well as the freezing cold swimming pool.
2023년 9월에 7박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedbacks with the relevant department heads. Nevertheless, we hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team.Thank you very much.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

margoth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good as always.
Everything GOOD as always, Bed, Food, Service, the only thing is not a hotel with the super Gym.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments.Nevertheless, we hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team.Thank you very much.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 26일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

GABRIEL 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen trato de todo el persobnal en toda nuestra estadia
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Mukesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Palace building
View from room
Poolside
Gazebo
2023년 9월에 5박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Jemile

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Azusa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
建物が美しく、スタッフの気遣いも清掃も、行き届いている。アップグレードもしてくれました。
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Georgina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
five stars in every way - no wonder it is the best hotel in Istanbul
2023년 8월에 6박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Bulent

2023년 8월에 3박 숙박함
답변 제공: Genel Müdür 님, 2023년 9월 4일
Sayın Misafirimiz,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımla,Ralph Radtke

10/10 - 훌륭해요

Maria 님, key biscayne

2023년 8월에 5박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Istanbul
Well deserving of its accolade as Istanbul's finest: the room, the view, the space and the service could not be faulted. We also had a fabulous good value dinner at the Bosphorus Grill.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 25일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 - 좋아요

Aoi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ベッドの寝心地がとにかく最高でした。部屋からの眺望も良かったです。置いてあるお菓子がとても美味しかったです。アメニティの使い心地も良かったです。屋外プールの環境も良かったです。部屋のニオイが少し気になり、多分家具のニオイだと思いますが、トマトケチャップのような香りがしていました。部屋によるとは思いますが、これだけの価格なのにバスタブが無いのは残念です。ホテルのランクに対して朝食は内容が少なく、味も普通です。でもレストランのテラス席からの景色は良く気持ちが良いです。スタッフさんは感じが良く優しい人がほとんどですが、たまに不親切で冷たい人がいます。価格に対して部屋は狭めですが内装やインテリア、ホテル全体の雰囲気が素敵で、総合的に宿泊して良かったと思っています。
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 10일
Dear Çırağan Guest,Thank you for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we value every single comment and opinion of our valued guests, I am sorry to hear about your disappointments. Please rest assured that we have shared your valuable comments with the relevant departments. Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Thank you very much.Yours sincerely,Ralph Radtke

6/10 - 괜찮아요

William

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff does not speak English. Also they rent the hotel areas for other people parties, like marriages all days with big noise until 12:00
2023년 7월에 4박 숙박함
답변 제공: General Manager 님, 2023년 7월 24일
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedback with the relevant department heads. Nevertheless, together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Stefan

2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 3일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

murat 님, arlington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 11일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Women in Red
Very amazing Hotel. Women in Red are So nice and cooperative with all.. Lady Simere .. was Very tasteful in dealing، She Made my stay beautiful and comfortable..
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 19일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph RadtkeGeneral Manager

10/10 - 훌륭해요

Marise Bueno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
O lugar é lindíssimo e impecável! Tudo para agradar! Vale a pena conhecer o Palácio e curtir a vista belíssima do Bósforo
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 20일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.We would like to welcome you as soon as possible in our hotel.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 - 좋아요

Vito

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptional staff and possibly one of the best sites in Istanbul. We got to breakfast three minutes late and they charged us for it, it’s not much money but I expected more from a five star hotel.
2023년 1월에 5박 숙박함
답변 제공: General Manager 님, 2023년 1월 30일
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. It was a true pleasure for us to read your thoughtful comments.On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your valuable comment regarding the breakfast charge with our related departments for the investigation.Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team.Thank you very much.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

BULENT 님, South Salem

2023년 1월에 3박 숙박함
답변 제공: General Manager 님, 2023년 3월 6일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.We would like to welcome you as soon as possible in our hotel.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Lara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impecável!
Incrível estadia. O hotel é lindo, na beira do Bósforo. Excelente localização. Instalações incríveis, ótimos restaurantes e atendimento impecável.
2022년 11월에 3박 숙박함
답변 제공: General Manager 님, 2022년 12월 2일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.We would like to welcome you as soon as possible in our hotel.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2022년 11월 15일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.We would like to welcome you as soon as possible in our hotel.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 - 좋아요

MONA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ausgezeichnet
2022년 10월에 4박 숙박함
답변 제공: General Manager 님, 2022년 10월 26일
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.We would like to welcome you as soon as possible in our hotel.We wish you a nice day.Yours sincerely,Ralph Radtke

2/10 - 너무 별로예요

Maneesh

2022년 10월에 6박 숙박함