고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대

베이몬트 바이 윈덤 그린빌 우드러프 로드 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 273개" "
평점 8 - 좋아요. 1003개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 174개" "
평점 4 - 별로예요. 1003개 이용 후기 중 125개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 140개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello William,We are delighted to hear that you had a positive experience during your stay! Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing our hotel, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Melissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Melissa,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us in improving our services.

6/10 - 괜찮아요

Wanda

연인과의 여행
좋아요: 청결 상태
Room wasn't cleaned Tues as it was supposed to be. I had to go to the front desk for towels.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Wanda, We regret to hear about your experience. Guest satisfaction is important to us, and we take your feedback seriously to ensure a better stay next time.

10/10 - 훌륭해요

BYRON

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello BYRON,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was fine, and we hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Matthew

좋아요: 직원 및 서비스
별로예요: 청결 상태
Room smelt like old urine that they tried to cover up with spray. It was bad enough to where I cancelled my reservation and went to another hotel.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Matthew,We apologize for any inconvenience you experienced during your stay. Your feedback is important, and we will address this matter with the team to ensure our standards are met. Thank you for bringing this to our attention.

4/10 - 별로예요

lisbeth

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strong odors that made my husband's allergies worse.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello lisbeth, We strive to create a comfortable environment for all our guests, and we apologize for any inconvenience caused. Your feedback is valuable and will be shared with our team for improvement. Please do not hesitate to reach out to our management team for any further assistance or feedback.

6/10 - 괜찮아요

Ali

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This place is just ok. My room smelled really musty. The fitness room was very limited. But the location is good. And the property itself isn’t run down or dingy. Breakfast was aight.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Ali,Thank you for sharing your feedback with us. We're glad you appreciated our convenient location and well-maintained property. We'll take note of your comments about the room and fitness facilities for areas of improvement. Our team values all guest comments to enhance the guest experience.

4/10 - 별로예요

Amy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old run down
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Amy,We appreciate your feedback and regret to hear about your experience. Guest satisfaction is important to us, and we will address this matter with our team for improvements. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Ina

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When me and my cousin checked in and arrived to our room, we noticed that it smelled like urine as if someone urinated on the carpet in the corner by the table. The bathtub diverter cap was hanging and exposed the hole in the bathtub. The dark carpet was dirty. There was a rip in the curtain.My cousin and I did not feel comfortable in the room. My nephew checked in is room and immediately requested that his room be changed as his room was dirty with food left on the table from the previous quest. Electrical sockets exposed.He also was not comfortable in his room. My other nephew and his two sons (school age and toddler) checked in and felt uncomfortable about being in the room, but slept in as they arrived late in the night. The next day, my nephew reported that his toddler son complained about his neck itching and when my nephew looked, he had a trail of bed bug bites. He immediately called all of us and we all went to the front desk and requested to check out of the property.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Ina, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Clarence M

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had bed bugs in rm 235
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Clarence M, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Marybeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and great staff.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Marybeth,Thank you for commending our cleanliness and service provided by our staff during your stay. We appreciate your positive feedback. We strive to offer exceptional experiences for all our guests.

4/10 - 별로예요

Charlie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is inadequate. Carpet in the room needed vacumming. No refrigerator. Room needed renovation. Staff was OK and helpful.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Charlie, We appreciate your feedback and will share your comments with our team for future improvements. Our staff aims to provide excellent service, and we are glad you found them helpful during your stay. Guest satisfaction is important to us, and we apologize for any inconveniences faced.

6/10 - 괜찮아요

Quan

가족 여행
별로예요: 청결 상태
Bed sheets were not changed!!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Quan, We appreciate your feedback and will share your concerns with our housekeeping team for further review. Our goal is to ensure all guests have a comfortable stay with us. If you have any further feedback, please don't hesitate to contact our management team directly.

10/10 - 훌륭해요

James

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello James,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another excellent experience.

8/10 - 좋아요

Tyrus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Tyrus,Thank you for being a guest with us and for taking the time to share your rating and you are more than welcome. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I got there late at night the receptionist was very nice and helpful. Breakfast was good, they had cereal, oatmeal, eggs, toast, bagels, yogurt, waffles, etc. The room is ok for the price, is an old building with old stuff but it work ok for us.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Dear Guest, Thank you for taking the time to share your experience with us. We're glad to hear that our receptionist provided you with excellent service and that you enjoyed our breakfast offerings. We appreciate your understanding of our older building and its furnishings. Should you choose to stay with us again, we'll do our best to ensure your stay meets your expectations.

2/10 - 너무 별로예요

Sonya

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Sonya, We're sorry to hear that your experience at our hotel fell short of your expectations. We would appreciate it if you could reach out to us directly with any feedback you may have so that we can address the issues you encountered and make improvements. Our goal is to provide exceptional service and ensure all our guests have a memorable stay. We hope to have the opportunity to welcome you back in the future for a more positive experience.

8/10 - 좋아요

GRACE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello GRACE,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience with us. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to reach out to us directly. We value your input as it helps us improve our services. We hope to welcome you back in the future for an even better experience.

2/10 - 너무 별로예요

Cloud

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On woodruff td in Greenville sc the first smell really bad so I went back to office and ask for a another room an it smell bad as hell like smoke I got a really bad headache and I left the keys in the room and went home. Never stayed there again in my life
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Cloud, We're sorry to hear about your experience at our hotel on Woodruff Rd in Greenville, SC. Our team strives to provide a pleasant stay for all our guests. We apologize for any inconvenience caused by the odor in your room. We appreciate your feedback and will address this with our housekeeping team. If there's anything else we can assist you with, please let us know.

6/10 - 괜찮아요

Lemar

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Lemar, We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share regarding your experience, we encourage you to reach out to us directly so we can address any concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ricky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Ricky,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another great stay!

4/10 - 별로예요

Ashley

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Ashley, We're sorry to hear that your experience at our hotel did not fully meet your expectations. We value all guest feedback and would encourage you to reach out to our hotel directly so that we can better understand and address any specific concerns you may have had. We appreciate your time and hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Sonny

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Choose another hotel. Additional charges hidden.
Run down blue collar worker motel. $25 per day pet fee is ridiculous and hidden where not reading visible when booking. Better choices elsewhere. Won't stay at Baymont again.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Sonny, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the pet fee. It is clearly stated on our website during the booking process to ensure transparency. We understand that everyone has different preferences when it comes to accommodations, and we appreciate your input. We hope you will consider giving us another chance in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad
Better than expected, but not 5 star. Would stay again for a one-nighter it was ok. Maybe even a little above some of the others I've stayed in near there.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that your stay with us surpassed your expectations. Our team works hard to provide a comfortable experience for our guests. We hope to welcome you back for another satisfactory stay in the future.

2/10 - 너무 별로예요

Brooke

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got an “upgraded” room and didn’t have toiletries, most outlets did not work, the air conditioner literally fell off the wall in the night without any touching. Lots of questionable people walking around all times of the night. Have to park in dark alleyway in back of hotel that is not illuminated at all.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Brooke, Thank you for sharing your recent experience at our hotel. We apologize for any inconvenience you encountered during your stay. Our team will prioritize addressing the issue regarding toiletries and the outlets. We appreciate your feedback regarding the air conditioner and will look into it further. We prioritize the safety of our guests and will review the lighting situation in the parking area to ensure better visibility.

2/10 - 너무 별로예요

Fawn

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Fawn,Thank you for rating our hotel. If you have any further feedback or concerns, please feel free to reach out to us directly. We value your opinion and would love to hear from you.

2/10 - 너무 별로예요

Jason

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Jason,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and would appreciate the opportunity to address any concerns you may have had. Please feel free to reach out to our hotel directly so that we can better understand and resolve the issues you encountered. We hope to have the chance to exceed your expectations in the future.

2/10 - 너무 별로예요

Angela

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and ghetto. Peice of broken/dirty glass under the mattress cover that cut my knee open.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Angela,We are sorry to hear about your experience at our hotel. The cleanliness and safety of our rooms are of utmost importance to us. Please reach out to our management team directly to discuss this matter further and provide us with more details. We appreciate your feedback and want to ensure that incidents like these are properly addressed.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good nights rest definitely quiet.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed a peaceful stay with us. Come back anytime!

10/10 - 훌륭해요

Hugo

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay!
Very good stay!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Hugo,Thank you for your positive feedback! We're glad you enjoyed your stay with us.

10/10 - 훌륭해요

Mykiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service, enjoyed my stay.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Mykiah,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our service. We hope you will return so that we can provide you an even superior experience.

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay started out with me walking to the lobby and expecting a greeting such as welcome to whatever the hotel is called but no I just got a stare down from two of the Hotel staff. So I said hello expecting a greeting from the hotel staff, but just more staring, I had to explain to them that I was checking in. i’ve stayed in worse places, but not in this country.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello David ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Dear Guest, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Robert

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tires underneath stairs the employee who checked us in was rude toilet paper in peep hole on door etc. We try to stay with Wyndham when we travel but this one was not up to the standards we are use too. Especially the staff. It is our first time not to enjoy our stay! We will continue to stay at Wyndham again but not this one
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello Robert,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4/10 - 별로예요

Bosco

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Budget Stay at a location that shows it's age.
Overall I guess you get what you pay for. I redeemed my Hotels.com points for this and I'm very disappointed. The place definitely shows it's age. There was tape on certain light switches, for some reason a pair of glasses was taped on the door stop behind the front door. For the price there are a few other locations nearby that are better and newer.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Bosco,Thank you for taking the time to share your comments regarding our price. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 - 괜찮아요

Carolyn 님, greenwood

Great for a stop over
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Carolyn,Thank you for your valuable opinion regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 - 별로예요

Wendy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was terrible. The property is old & falling apart. The area seems a little seedy as well. People hanging around smoking pot etc.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hello Wendy, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 - 훌륭해요

David

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello David,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello john,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast could be better
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Michelle,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our breakfast. Please do come see us again.

10/10 - 훌륭해요

Terry

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checking in was so easy and was greeted with a friendly smile. We extended our stay another three days and had no problems in doing so.
2023년 8월에 2박 숙박함
답변 제공: Dionne 님, 2023년 8월 21일
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Pleasechoose us again on your next visit to the area!

10/10 - 훌륭해요

Terry

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location of this establishment. The breakfast was outstanding and very refreshing. The personnel were very friendly and knowledgeable in what they do.
2023년 8월에 2박 숙박함
답변 제공: Dionne 님, 2023년 8월 17일
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Pleasechoose us again on your next visit to the area!

4/10 - 별로예요

Ronald

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Could of been better
The room we had was clean but there was alot of dead bugs in the bathroom along the wall.Our room had 3 cockroaches running up and down the wall. We ended up changing rooms but was a pain to lug all our belongings from downstairs to upstairs. I ended up leaving before scheduled due to car problems. I did get a refund for days we didnt used but doubt if we would go there again. We also received 50% off the one night due to the roaches.
2023년 8월에 7박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello Ronald, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

Salina

좋아요: 청결 상태, 직원 및 서비스
Did have some updates, but nothing impressive. It was good enough to get some rest while traveling. Felt kind of sketchy. It served its purpose.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Salina,On behalf of our entire staff, we thank you for your business and for your comments regarding our updates. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Claudia 님, Greer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
0
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Claudia,Thank you for being a valued guest and for providing us the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

6/10 - 괜찮아요

Patti

가족 여행
별로예요: 청결 상태
Roach Alert
This facility does not meet the Wyndham standards. There was black mold in the tile around the tub. Very gross. I was up all night the 3rd night as there was a cockroach running all over until I was able to kill it. I then could not sleep becuz I was up concerned that roaches would crawl on me while I was asleep. We don’t plan to stay there ever again. Very stressful
2023년 6월에 3박 숙박함
답변 제공: Dionne 님, 2023년 7월 4일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham GreenvilleWoodruff Rd. I am sorry that your experience did not meet your expectations; please allow me toexpress my sincerest apologies. We can only imagine how frustrating it was for you and wesincerely apologize for any inconvenience. Please rest assured that we are taking the appropriatemeasures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Robbins

별로예요: 숙박 시설 상태 및 시설
My room was on the back side and warehouses were in back. Every night between 2 and 4 AM garbage trucks would roll in to empty dumpsters and wake me up. Coming back at night in the dark, I several times witnessed groups of people by the warehouses using drugs (marijuana, at least, which I could smell). Felt unsafe until I got from my car to my room and locked the door. Room itself had no kleenex, 1 lamp didn't work and the toilet barely flushed. Everything was old and rundown, like they just didn't care. I was happy to check out.
답변 제공: Manager 님, 2023년 7월 4일
Hello Robbins, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

10/10 - 훌륭해요

Candace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Candace,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good server
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Hi Juan,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 - 좋아요

Juan

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Juan,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.