리셉션 홀
예약 가능 여부 확인

버짓 인 여행 후기

2.5 out of 5
버짓 인
1122 N State St., Fairmont, MN

이용 후기

5.0
평점 10 - 훌륭해요. 190개 이용 후기 중 23개" "
평점 8 - 좋아요. 190개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 190개 이용 후기 중 33개" "
평점 4 - 별로예요. 190개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 190개 이용 후기 중 67개" "

5.4/10

청결 상태

5.8/10

직원 및 서비스

4.8/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible but friendly staff
The comforter had something red and hard on it. The trash can was dirty with no bag. The refrigerator didnt work and was moldy. The microwave was old and dirty on the inside. The sheets were full of lint and hair.
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2023년 12월 5일
Dear Guest,Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we're taking immediate action to address and rectify these concerns. Your feedback is invaluable, and we hope to have the opportunity to provide a much-improved experience in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible!! Dirty and disgusting!
I have stayed at many budget friendly places in several countries and this is by far the most uncleanly place I have ever seen!!! Some hairs and some stains on the linens are to be expected but this was unacceptable. Dirty & dusty. Lots of hair! Mold on the shower certain and in the heater/air conditioner. The place needs a major deep clean!
2023년 11월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 24일
Dear Guest,Thank you for the time to share your feedback. We apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we're taking immediate action to address and rectify these concerns. Your feedback is invaluable, and we're committed to ensuring a thorough deep clean to provide a much-improved experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Stephen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Representative called us as we had not arrived at the property on the evening of our check in date. Explained we were running late due to snow storm which they insisted on getting an arrival time from us, which shouldn't matter as they advertise 24/7 front desk, (this is one of the reasons we booked here). I advised that we should arrive around 11pm, which the rep said if no one is there, call the number on the door. As we pull up a little after expected, we see 3 police officers interacting with occupants ultimately arresting one of them that looked like she was definitely on drugs. We also see the office is closed and call the number listed on the door which no one answered as well as called the number that the rep called from and also no answer. The following day I see that they charged me for no show which i called them again but no answer as well as reached out to Expedia who also reached out to them with no response as well so I ultimately disputed the charge (sorry Expedia if this hits you Expedia but I tried) They need to either update their front desk hours or make sure someone is there as stated so people don't arrive in the middle of the night and end up paying triple the amount for one night at another location as I did.
답변 제공: Tracy 님, 2023년 11월 13일
Dear Guest,Thank you for your feedback. We apologize for the challenging experience you faced upon arrival. This situation falls short of our usual standards, and we're investigating this to ensure it doesn't happen again. Your feedback is crucial, and we're actively addressing our check-in procedures to ensure a smoother experience, especially during late arrivals. We appreciate your patience and understanding, and we're committed to improving our services for a more seamless stay in the future.

8/10 - 좋아요

Robin

2023년 11월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 30일
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!

4/10 - 별로예요

Joey

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We ended up not staying in the room because there was black mold on the shower curtains, and we were all coughing within 15 minutes of entering the room. Would not recommend this hotel.
2023년 10월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 3일
Dear Guest,Thank you for your feedback. We're sorry for the experience you had during your visit. Your health and comfort are our top priorities, and we apologize for any inconvenience caused by the issues you encountered. We will address these concerns promptly to ensure a safer and more pleasant stay for future guests.

6/10 - 괜찮아요

cindy

2023년 10월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 2일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Motel was clean, but in need of updates in bathrom. A very good value for the money rather than the high priced chains. Supposed to have a free breakfast and at least coffee which were not available. Office was locked at 7:30 a.m. so no morning coffee.
2023년 9월에 1박 숙박함
답변 제공: Tracy 님, 2023년 9월 25일
Dear Guest,Thank you for your feedback, and we're glad to hear you found our motel clean and a good value. We apologize for the inconvenience regarding the bathroom and the lack of breakfast options during your stay. Your comments will help us make necessary improvements, and we'll work on ensuring better availability in the future.

4/10 - 별로예요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The Orbitz ad clearly stated a breakfast was provided. I made my non-refundable payment...and there is no breakfast. Also Wifi doesn't work. And the front desk charged me a $50 incidental fee, to be refunded if there is no room damage; also another payment for the room charge. I will be watching my credit card charges.
2023년 9월에 1박 숙박함
답변 제공: Tracy 님, 2023년 9월 17일
Dear Guest,Your feedback is valuable, and we're committed to implementing improvements. Please note that a per-stay damage deposit is required upon arrival, which will be fully refunded 7 days after check-out, provided there is no property damage. We hope you'll consider returning for another stay and experiencing our enhancements. Your return visit would be greatly appreciated.

8/10 - 좋아요

Dan

2023년 8월에 4박 숙박함
답변 제공: Tracy 님, 2023년 9월 6일
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!

8/10 - 좋아요

rickey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo biker
Not the best but great for the price. Super nice staff and close to everything.
2023년 8월에 1박 숙박함
답변 제공: Tracy 님, 2023년 8월 18일
Dear Guest,Thank you for your kind words! We are glad you found value in our services and enjoyed the convenience of our location. We look forward to welcoming you back to our hotel in the future.

2/10 - 너무 별로예요

Brenda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here so bad!
To start I didn’t expect the Radisson but did not expect just how bad it was. So frustrated we ended up packing the car back up within 5 minutes of being in the room. Was traveling with my daughter and three granddaughters on a girls trip and was checking in late and planning to check out early so just needed beds. To start the room reeked but then upon pulling the bedspreads back it got worse from there. One bedspread had a burn hole about the size of a quarter. The sheets literally looked like they had been slept in as they were not nicely tucked but instead quite messy. Then the granddaughters found a dead bug on the floor literally about 4 inches long. It was green but did not look like a grasshopper. That freaked them out. They instantly started crying scared to death. A towel over the window was the only window covering. Opened a drawer to find a spider crawling which also didn’t help. The shower ( no tub) had black along the bottom edges and I didn’t even want to know what that was. We only sat in the beds while we evaluated the situation and could tell they were so cheap and uncomfortable. Plus one bed had mis-matched bedding. One silk pillowcase and the other pillow a regular pillowcase. As a grandma, there was no way I could expect my granddaughters to sleep there as all we could think of was bed bugs, so we packed up and went down the street to the Best Western. Unfortunately I did not get photos as we just wanted out of there!
2023년 8월에 1박 숙박함
답변 제공: Tracy 님, 2023년 8월 15일
Dear Guest, Thank you for the time to share your feedback. We are sorry for the numerous issues you encountered during your stay. This is not the experience we strive to provide for our guests. Your feedback is extremely valuable to us, and we will address these concerns immediately to ensure a better experience for our future guests. We apologize for any inconvenience caused and hope to have the opportunity to make it up to you in the future.

4/10 - 별로예요

nancilee

가족 여행
별로예요: 숙박 시설 상태 및 시설
Larger bed was up off floor unevenly. Lots of flies in room from door being left open while cleaning. Cockroaches visible in bathroom and under bed. Rusty drainage in shower
2023년 8월에 7박 숙박함
답변 제공: Tracy 님, 2023년 8월 11일
Dear Guest,Thank you for your feedback. We apologize for the issues you encountered during your stay. We take these concerns seriously and will address them immediately to ensure a more comfortable and enjoyable experience for our guests in the future.

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Tracy 님, 2023년 8월 4일
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

2/10 - 너무 별로예요

Joy 님, Pebble Beach

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the worst place I have ever been. The room was filthy and smelled like a mixture of smoke, body odor and mold. The bathroom was frightening. The shower was filthy and the curtain was an old disposable picnic table cloth held on to the rod by twisted wires. The staff was clueless and hard to reach and of no help. We left.
2023년 6월에 3박 숙박함
답변 제공: Tracy 님, 2023년 6월 29일
Dear Guest,We are deeply sorry to hear about your disappointing experience at our establishment. We take cleanliness seriously and will thoroughly investigate and address the issues you encountered in the room. We apologize for any discomfort caused and will ensure better communication and assistance from our staff in the future.

10/10 - 훌륭해요

DeLosSantos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a pleasant time with friends
2023년 5월에 1박 숙박함
답변 제공: Lia 님, 2023년 6월 23일
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

10/10 - 훌륭해요

Santos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good to stay
2023년 5월에 1박 숙박함
답변 제공: Tracy 님, 2023년 6월 22일
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank you for your stay and positive feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was bad experience I ever had with hotels or motels stay. Changed multiple room by the team then too not got the decent condition room. No working tap, dirty bed,
2023년 6월에 1박 숙박함
답변 제공: Tracy 님, 2023년 6월 19일
Dear Guest,Thank you for your feedback on your recent stay at the hotel. We regret any inconvenience caused during your stay. This has been personally addressed to the respective team to ensure it won't happen again. Looking forward to welcoming you back here.

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Turned down the room , no ac , not clean , curtain was falling off sliding door and was told to leave door open to use the breeze from the pool area. Just went to another hotel
2023년 5월에 1박 숙박함
답변 제공: Gaby 님, 2023년 6월 2일
Dear Guest,Thank you for taking the time to submit this review.It's unfortunate that we were not able to meet up your expectations. We will investigate the matter instantly and assure that the same will not be repeated. We are assuring to meet your expectations in your future stay.

2/10 - 너무 별로예요

Francine

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was dirty. No breakfast. Felt unsafe.
2023년 4월에 1박 숙박함
답변 제공: Lia 님, 2023년 4월 19일
Dear Guest,First, we want to thank you for your feedback. Your feedback has been passed along to our team, and joining them in apologizing for the discomfort. We hope you’ll consider giving us another try.

4/10 - 별로예요

Elizabeth

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No outlet covers, bed was not made, door did not latch shut all the way, shower looked atrocious, mini fridge was frozen over with moldy ice. I did not feel safe here.we checked out right away. We will not be staying here. The front desk guy was super nice though.
2023년 3월에 1박 숙박함
답변 제공: Tracy 님, 2023년 4월 2일
Dear Guest,Thank you for your feedback on your recent stay at the hotel. This has personally addressed to the respective team to ensure it won't happen again. Looking forward to welcome you back here.

8/10 - 좋아요

Santos

I have been to this hotel about 10 times and look forward to going back again.
2023년 3월에 1박 숙박함
답변 제공: Tracy 님, 2023년 3월 29일
Dear Guest,Thank you for your feedback on your recent stay at the hotel. We look forward to welcoming you back to our hotel in the future.

2/10 - 너무 별로예요

Nicole

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing.
2023년 2월에 1박 숙박함
답변 제공: Elsa Johnson 님, 2023년 2월 9일
"Dear Nicole,Thank you for the time to share your feedback. "This has personally addressed to the respective team to ensure it won't happen again. Looking forward to welcome you back here.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
You get what you pay for
Very tired room - not updated at all. Minimal decor, no WiFi and tv didn’t work. Surprisingly hot and good shower pressure compared to what one would think because of the rest of the room.
2023년 1월에 1박 숙박함
답변 제공: Lia 님, 2023년 1월 24일
Dear Guest,Thank you for your feedback on your recent stay at the hotel.We work hard to give all of our guests a great experience, and we want to keep improving. We hope this will not be the case during your next stay with us.

2/10 - 너무 별로예요

Kofi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A horrible experience.
This was a horrible experience. The shower drain got clogged and I told the staff about it in the morning. When I came back from work, they met me outside and told me that they couldn’t fix it until the following day. Then they asked me if I wanted to stay there and take my shower in a different room or if I wanted to move into a different room all. I didn’t want to move all my stuff into a dorm room and check out in the morning so I agreed to stay in the room for the night and take my shower somewhere else. But when I entered the room I was shocked. In the attempt to unclog it, it got worse: all the nasty water from underground came up into the restroom and it stank like gutter.I have never seen anything darker than that water. So, knowing that, they shouldn’t have asked me if I wanted to stay therein; they should have offered me another room right away. That was disrespectful on their part. So I went to the office and asked them to give me a different room, which they did. Later on I nearly threw up because of all that nasty stuff that Breathed in while taking my luggage out of the room. That was a very horrible experience. I wouldn’t wish that on anybody else.
2023년 1월에 2박 숙박함
답변 제공: Lia 님, 2023년 1월 9일
Dear Guest,Thank you for taking the time to share your recent experience. We apologize for inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

2/10 - 너무 별로예요

JACOB

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was something living in the attic above the bathroom. When the lights went out so did the mice. There were mice scurrying accross the laminate floor fighting over food from a previous occupant. The property was gracious enough to refund me for the rest of the nights after i stopped staying there the first night.
2022년 11월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was horrible! It took the desk person 20 minutes to show up after ringing the bell numerous times. Once we got a key. The bathroom walls & floor were covered with rust deposit. Room was disgusting & dirty. Not at all as pictured. Outside trash cans were full & overflowing with alcohol cartons.
2022년 8월에 1박 숙박함
답변 제공: Lia 님, 2022년 10월 11일
Dear Guest,Thank you for taking the time to share your recent experience. We apologize for any inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

2/10 - 너무 별로예요

Lise

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Propreté douteuse ,tiroir remplie d’effet d’anciens clients.pas de de pôles à serviettes .miroir qui tient avec du tape .des clous qui dépassent du pré fini etc
2022년 8월에 1박 숙박함
답변 제공: Ana George 님, 2022년 8월 16일
Dear Lise, We understand that you were highly disappointed with your recent hotel stay. Your feedback have been reported immediately to our team and solved internally. We are looking forward to serve you better on your next stay.

4/10 - 별로예요

Heather

2022년 8월에 2박 숙박함
답변 제공: Ana George 님, 2022년 8월 12일
Dear Guest, Thanks for your rating! Our goal is to provide excellent guest experiences, so we are sorry to have let you down.

2/10 - 너무 별로예요

Christopher 님, Pickerington

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Grant

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The budget price was right, but you do get what you pay for. All we needed was a good nights sleep instead of driving at night and chancing an accident…
2022년 7월에 1박 숙박함
답변 제공: Lara 님, 2022년 7월 31일
Dear Grant, Thank you for your review.Thank you for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

No rooms available.
The hotel had no rooms, even though Hotels.com said there were rooms available. Somebody made a mistake. Perhaps someone should research this.
2022년 7월에 1박 숙박함
답변 제공: Mary 님, 2022년 7월 15일
Dear Guest, Thank you for your open review of your recent stay at the hotel. We are sorry that you got a bad experience during your stay at our hotel. This has personally addressed to the respective team to ensure it won't happen again. Looking forward to welcome you back here.

2/10 - 너무 별로예요

Mario

별로예요: 직원 및 서비스
2022년 7월에 1박 숙박함
답변 제공: Mary 님, 2022년 7월 15일
Dear Guest, Thank you for your ratings, please accept our apologies for any dissatisfaction you experienced during your visit.

4/10 - 별로예요

Larry

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at your own risk!
2022년 7월에 1박 숙박함
답변 제공: Mary 님, 2022년 7월 15일
Dear Guest, Thank you for your ratings, please accept our apologies for any dissatisfaction you experienced during your visit.

2/10 - 너무 별로예요

Renea

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms not ready after check in time. Room not actually in motel, but a separate bldg behind it. No peep hole, no window to outside. Non-smoking room reeked of cigarette smoke. Someone was pounding on the door after midnight with no staff around to even answer the phone.
2022년 6월에 1박 숙박함
답변 제공: Mary 님, 2022년 7월 6일
Dear Guest, Thank you for your open review of your recent stay at the hotel. We understand that you were highly disappointed with your recent hotel stay. Your feedback have been reported immediately to our team and solved internally. We are looking forward to serve you better on your next stay.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skip the hassle
Our check-in experience was disappointing. Check in is between 3 pm and 10 pm. When we arrived at 4 pm nobody was at the front desk. I called their number and a lady eventually came to the desk. She said they were not quite ready to check us in yet. She asked us to return in 30 min. Having plans we left temporarily. We returned to town around 9:30 pm and called in advance to give them notice we would be checking in. Nobody answered the phone. I called multiple times. When we arrived nobody was at the front desk, yet again. I used the phone hanging outside the office and dialed the number listed for assistance. Nobody answered that either. Finally a man came out of one of the rooms and asked if we needed help. I explained the situation and he called a motel staff to help us. A woman eventually came to the front desk to check us in. She apologized for the inconvenience and waived our pet fees. When we got to the room we discovered no towels or habd soap in the bathroom. One of the two beds was only partially made and appeared slept in. Too tired to bother, we did not contact the front desk yet again. The rest of the stay was fine. We tried to go into the front office to ask for towels and soap, but it was locked despite the hours been advertised on the window as 10 am to 10 pm. I called and asked about towels. The second night of our stay our child was sick and she brought us clean linens. Checkout was me dropping the key in the box, as nobody was in the office, yet again.
2022년 6월에 2박 숙박함
답변 제공: Mary 님, 2022년 6월 23일
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here.
Checked in at 7:30 pm and waited half an hour for the room to be ready. Crud in corners in the bathroom. Asked for king bed, got two queens, flies buzzing all night, no vacuuming- carpets were very worn and not clean. No continental breakfast- doors to lobby were still locked at 8 a.m.
2022년 6월에 1박 숙박함
답변 제공: Mary 님, 2022년 6월 15일
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

2/10 - 너무 별로예요

Gillian 님, cottage grove

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't usually leave bad reviews but people should be aware of how awful this place is. The receptionist was a nice lady but high on drugs and could hardly string sentences together. To say the place was dirty and filthy is an understatements. From the smell of the room, to the filthy flooring to the disgusting bathroom, wallpaper peeling and clothes rack falling off the wall, I can't believe the city hasn't shut this place down. We ended up leaving after midnight after we called reception and no-one answered. Expedia refunded us after we moved to a different hotel. I've never seen such a dump for a hotel
2022년 4월에 2박 숙박함
답변 제공: Mary 님, 2022년 4월 26일
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

4/10 - 별로예요

Brent

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sheets smelled awful, tv/remote did not work, door did not lock and it is an outside entrance.
2022년 3월에 1박 숙박함
답변 제공: Susan Joy 님, 2022년 4월 8일
Dear Guest, We apologize about the cleanliness of your room. I have alerted our maintenance and housekeeping teams to the importance of your concerns and that we can correct this for future stays.

10/10 - 훌륭해요

Jeremiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ot was great and very good and friendly servie.. i rather liked it.. could use a snak machine tho.. other then that s very good stay.
2022년 2월에 1박 숙박함
답변 제공: Susan Joy 님, 2022년 2월 25일
Dear Guest, Wow, thank you for your wonderful comments. We are happy you had a great stay and are excited to hear that you will be coming back. May your future travels be safe and bring you back to us soon.

10/10 - 훌륭해요

Erica

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, helpful staff! Nice room, clean and comfortable beds! Room was nicely appointed and reasonably priced.
2022년 1월에 1박 숙박함
답변 제공: LIsa 님, 2022년 2월 18일
Dear Guest! Thank you for taking some time to give us such a wonderful rating. Your rating filled us with immense joy. Our cordial staff aims to give services that are in-sync with customer's needs and expectations. And in your case, we are glad to know that we did it. Please, visit us again on your next arrival in the city. Till then, take care and stay safe.

10/10 - 훌륭해요

Makayla

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay room is very clean. Everything went good..Awesome Great and Respectful service.
2022년 2월에 1박 숙박함
답변 제공: Susan Joy 님, 2022년 2월 16일
Thank you for taking the time out of your day to review our hotel. We are extremely happy to hear you had a wonderful experience and that our team went above and beyond to make your stay great. We're excited to hear you'll be back soon and can't wait to see you again!

10/10 - 훌륭해요

Miranda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience. Wonderful staff nice and clean room.staff is very good behaviour.I impressed hotal sarvice
2022년 1월에 1박 숙박함
답변 제공: Susan Joy 님, 2022년 2월 16일
Thank you so much for your thoughtful review, kind words, and valuable feedback. We certainly love hearing that you had a wonderful stay, and value hearing back from our guests. The entire team will enjoy hearing from you again as well. So glad that you enjoyed your stay with us! Looking forward to hosting you again.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Susan Joy 님, 2022년 2월 7일
Thank you for the wonderful score! We are thrilled you had a comfortable stay with us. We truly enjoy seeing feedback like yours. Thank you again for sharing and We hope to see you again.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was pleasant as the rooms are extremely clean, the concierge is very helpful. Will definitely be staying here again when I visit.
2022년 1월에 1박 숙박함
답변 제공: Jessi 님, 2022년 1월 19일
Dear Guest, Thank you for your wonderful comments. We are happy you had a great stay and are excited to hear that you will be coming back. May your future travels be safe and bring you back to us soon.

10/10 - 훌륭해요

Alaina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable rooms, front desk was welcoming and friendly. Thank you for the good experience!
2021년 12월에 1박 숙박함
답변 제공: Lisa 님, 2021년 12월 31일
Dear Guest! Thank you for taking some time to give us such a wonderful rating. Your rating filled us with immense joy. Our cordial staff aims to give services that are in-sync with customer's needs and expectations. And in your case, we are glad to know that we did it. Please, visit us again on your next arrival in the city. Till then, take care and stay safe.

6/10 - 괜찮아요

Frank

출장 여행
좋아요: 청결 상태
No frills
Business stay. Cold weather. The room took too long to warm up. Staff should have turned on the thermostat prior to our arrival (booked several hours earlier). Otherwise, a typical, no frills stay.
2021년 12월에 1박 숙박함
답변 제공: Lisa 님, 2021년 12월 30일
Dear Guest! Thank you for being a loyal guest and for taking the time to give us your kind remarks. We know you have many choices when choosing a hotel and we thank you for continuing to choose ours. May your future travels be safe and bring you back to us soon.

10/10 - 훌륭해요

Gavin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will always stay here great people. Great rooms. Good place.
2021년 12월에 1박 숙박함
답변 제공: Lisa 님, 2021년 12월 30일
Dear Guest! Thank you for taking some time to give us such a wonderful rating. Your rating filled us with immense joy. Our cordial staff aims to give services that are in-sync with customer's needs and expectations. And in your case, we are glad to know that we did it. Please, visit us again on your next arrival in the city. Till then, take care and stay safe.

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best, most comfortable bed and sheets with fair price. Hospitable people. I have ever seen. Very impressed with the hotel management and the accommodation.
2021년 12월에 1박 숙박함
답변 제공: Lisa 님, 2021년 12월 18일
Dear Guest! Thank you for taking time to write us a response. Your words have made our day. Our cordial staff aims to serve the best of the best services. And in your case, we are glad to know that we have made it. All our services and amenities are designed in a way to make your staying experience better. It fills us with immense joy to hear from you about your stay and it is indeed a pleasure to serve you often.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Clean but not well maintained
This hotel was very clean and appearance however not very well maintained the light fixture was falling from the ceiling and hanging by two wires parts were in the bathtub and it didn't work at all there was no way to light the bathroom in order to use it there were no soaps available in the room and when I went to the office it was locked with only a drop box for key return.
2021년 12월에 1박 숙박함
답변 제공: Lisa 님, 2021년 12월 15일
Dear Guest! Thank you for being a loyal guest and for taking the time to give us your kind remarks. We know you have many choices when choosing a hotel and we thank you for continuing to choose ours. May your future travels be safe and bring you back to us soon

2/10 - 너무 별로예요

Caleb

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Lisa 님, 2021년 11월 10일
Dear Guest! Thank you for the rating! We sincerely apologize that we did not met your expectations. We will improve our guest service. Thank you again.