The staff was friendly. We stayed from Fri-Mon. The carpet in the ENTIRE room was soaking wet. SOAKING WET, SQUISHY WET. I went to the front desk and told them and they handed me towels. It was wet all 72 hours. The fridge was not plugged in when we got there. The light switch at the front door turned off the entire outlet where everything was plugged into including the fridge, tv, micro, etc. We were walked in on twice even though we had a dnd tag on the door. TV remote didnt work and after an hour of waiting for one we went back to the fe9nt desk only to be told they forgot. The steps at the pool were covered in algae and my kid fell hard on his back tryng to get
across them. Our room, when we would step on the towel path would squish up yellow filth out of the carpet. It was so nasty and the room smelled like mildew the entire time. The windows were sealed shut so we couldn't open them. I would think with a required $250 deposit the place would be nice but it was far from it. Never again will we stay there on our SEC weekends in NOLA. Highly disappointed.